Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Smart, reliable tool for driver safety and fleet visibility"
4.5/5
What do you like best about Lytx?

The best part was the DriveCam event footage and how it automatically captured risky moments. It made coaching easier and gave us confidence when reviewing incidents. The AI detection and video tagging saved a lot of time and added clarity to what actually happened on the road. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Some features felt a little overwhelming at first, and the volume of alerts needed adjusting. It took a bit of time to find the right settings for our team’s needs. Pricing can also be a factor depending on the size of your fleet. Review collected by and hosted on G2.com.

Response from Aanya Gandhi of Lytx

Thank you for sharing your positive experience with the DriveCam event footage and AI detection. We recognize that adjusting to new features and alerts can be overwhelming at first, but we're committed to helping you optimize the system for your team. Our pricing options are designed to provide value and flexibility for fleets of all sizes.

MM
michael M.
warehouse manger
Mid-Market (51-1000 emp.)
"lytx review"
4/5
What do you like best about Lytx?

It is very helpful in the aspect of helping the drivers to stay focused on the road while they are completing their stops in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

The major feedback from our drivers is the dinging noise when they take a drink of their drink, or eat anything. That tends to be the only negative side to these cameras. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're pleased to hear that Lytx is helping ensure the safety of your drivers on the road. We value your feedback about the dinging noise and will work to address this issue for a better user experience.

Rostylav K.
RK
Rostylav K.
Safety Specialist
Small-Business (50 or fewer emp.)
"Decent Video Safety Solution, But Needs Major Usability Improvements"
3.5/5
What do you like best about Lytx?

Lytx provides decent dashcam footage and event detection, which can be useful for reviewing incidents and coaching drivers. The video quality is generally good, and the ability to view risky driving behavior helps reinforce safety policies. Their AI-based alert system catches common issues like hard braking or phone usage effectively. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

The platform can feel clunky and outdated, with a dashboard that’s not very intuitive. Video retrieval is slower than expected, and footage isn't always available when you need it most. We've also experienced occasional false alerts, which frustrates drivers and creates extra work. Customer support could be more responsive, and the overall system feels overpriced for the features it offers. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for the thoughtful and candid review — we truly appreciate you taking the time to share both what’s working and where we need to improve.

It’s great to hear that the AI-based alerts and video quality are supporting your safety efforts and helping with driver coaching. At the same time, we take your concerns seriously. We know how important it is to have a platform that’s intuitive, fast, and reliable — and we’re actively working on enhancements to the dashboard experience, quicker video retrieval, and reducing false alerts. We’re also investing in better support coverage to improve response times.

If you haven’t seen it yet, we invite you to visit our Innovation Showcase https://www.lytx.com/innovations/innovation-in-motion, where you’ll find product updates available now and a look at what’s coming soon. Many of these innovations are a direct result of feedback like yours.

Thanks again for helping us get better — we’re grateful to support your safety program.

See how Lytx improved
Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Lytx Review"
4/5
What do you like best about Lytx?

The system offers a seamless user experience, characterized by its intuitive design that makes navigation straightforward and accessible for users of all skill levels. Its simplicity combined with user-friendly features ensures that anyone can effectively utilize it without the need for extensive training. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

We prioritize coaching our drivers and thoroughly reviewing unsafe events. Positive recognition is an integral part of our program, and I believe it's essential to expand this recognition to all users and enhance its visibility. We have numerous drivers who consistently avoid triggering events, and implementing visibility to the widget to track their performance would be a valuable addition. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your review! We’re glad to hear that Lytx’s intuitive design makes it easy for your team to use. It’s great to know our event footage is helping with accident clarity and driver exoneration. We also appreciate your feedback on expanding positive recognition—we’re always looking for ways to improve and will share this insight with our team. Thanks for being a valued Lytx user!

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Lytx- Great Asset for any fleet manager"
5/5
What do you like best about Lytx?

Lytx is great because it provides easy access to the drive camera videos and also provides an explanation of the potential safety hazards or violations that caused the event. Coaching your drivers on ways to improve their performance by enforcing and emphasizing safe driving practices is made simple by the Lytx program. I would recommend this product to any organization that values safety. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I have been using Lytx for some time now and I have yet to see any downside to integrating this into our fleet safety program. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your thoughtful review! We're thrilled that Lytx is making driver coaching and safety management easier for your fleet. It’s great to hear that our event recordings and insights are helping reinforce safe driving practices. We appreciate your recommendation and are grateful to support your commitment to safety!

MT
MELISSA T.
Distribution Supervisor
Enterprise (> 1000 emp.)
"RESISTANT DRIVERS"
5/5
What do you like best about Lytx?

I love using Lytx because it has helped our company and our drivers in some sticky stuations. The audible alerts letting the drivers know what they need to correct is very helpful. They are older drivers and were against any form of camera but since installing and using them they now understand the importance and how it helps thm in scenarios that could have lost them their jobs. I am for the Lytx equipment and program because as a supervisor it provides me with consisent feedback opportunites and talking points when having to gice corrective action. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

I don't think there are many downsides or least helpful things about Lytx. ther are some glitches but we have been able to make adjustments now knowing what they ae. The system can become blinded by glares from the sun and not recognize drivers in their seatbealts when the naked eye can see it in the video. But overall I would say it is all helpful. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

Thank you for your feedback! We're glad to hear Lytx has helped your team in tough situations. We appreciate your note on glare issues, and we're always working to improve. Thanks for choosing Lytx to support your drivers’ safety and success!

CP
Carri P.
Project Manager
Mid-Market (51-1000 emp.)
"Mutually beneficial monitoring"
4/5
What do you like best about Lytx?

Cell phone use is a huge problem n our world. It takes even more attention while driving to watch for all the other people using devices. I adhere to a strict company policy of no device use while driving. I am able to coach this behavior and have had great success stoping the unwanted behavior.

Lytx is also great for collision investigations. When a person gets into a collision it is a tramatic event for all involoved. Sometimes details are forgottten and by no ill intent of anyone. Lytx helps clarify what happened with a high level of certainty. This can hurt or help a company based on what took place, but either way, it clarifies so we can learn and move on with our work. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

When a new windshield is installed, it is very difficult to get the cameras back up. It would be nice if Lytx had some sort of kit we could use with all the best supplies for remounting the cameras in the field. Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We're happy to hear that Lytx has been effective in helping you enforce safe driving practices and in clarifying collision events. We appreciate your feedback about the challenges with remounting cameras after windshield replacement, and we will explore options for providing a remounting kit for easier field use.

PB
paula B.
Area Driver Manager
Mid-Market (51-1000 emp.)
"Review of App"
5/5
What do you like best about Lytx?

The Lytx Driver App has made a huge difference for my team, myself, and our drivers. By enabling real-time coaching right from their phones, it’s transformed how we handle feedback. I no longer have to wait until our next face-to-face to address important safety and performance issues—drivers receive immediate guidance while the situation is still fresh. For me, this means less delay and more impactful coaching moments that resonate. My team appreciates the streamlined process, and the drivers feel supported and informed in real time, leading to a noticeable improvement in our day-to-day operations and overall safety. Review collected by and hosted on G2.com.

What do you dislike about Lytx?

There is nothing to dislike at this time Review collected by and hosted on G2.com.

Response from Evelyn Espinoza of Lytx

We are pleased to hear that the Lytx Driver App has had a noticeable improvement on your fleet's safety and operations. Thank you for sharing your experience, and we look forward to continuing to support your team with our proactive fleet management solutions.

Rachel P.
RP
Rachel P.
Driver Safety Manager
Enterprise (> 1000 emp.)
"Lytx has been very helpful to our business in driving down risk"
4.5/5
What do you like best about Lytx?

It is very user friendly and helps reduce the risk for our company Review collected by and hosted on G2.com.

What do you dislike about Lytx?

the support staff need to be more educated about your products Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thanks for sharing your experience with us. It’s great to know the platform has been straightforward to use and is helping your team spot and reduce risks on the road.

We also hear your feedback on support. Ensuring our staff are fully equipped to provide fast, knowledgeable help is a priority, and I’ll be sharing this with our team. In addition, someone from your account team will reach out to make sure you’re getting the level of support you need moving forward.

JE
Joe E.
Risk manager
Mid-Market (51-1000 emp.)
"One of the worst products our company has ever tried"
0/5
What do you like best about Lytx?

The camera footage exists - that's about all Review collected by and hosted on G2.com.

What do you dislike about Lytx?

Lytx cameras were initially perceived as a valuable safety tool, but their declining reliability, combined with poor customer support and unresolved system malfunctions, have led to widespread frustration among our users. The inability to customize alerts and streamline event management further compounds the inefficiencies. We now actively seeking alternative vendors due to Lytx’s failure to address these critical concerns. Review collected by and hosted on G2.com.

Response from Lizette Ortiz of Lytx

Thank you for your feedback, and we sincerely apologize for the frustrations you've experienced with our product and customer support. We understand how important reliability and efficient event management are, and we’re truly sorry that we didn’t meet your expectations. Your feedback about the camera issues and alerts is incredibly valuable, and we will share this with our team to work on improvements. We care deeply about your experience and will reach out to you directly to address these concerns and see how we can make things right.