--- title: Lytx Reviews meta_title: 'Lytx Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 185 reviews by the users' company size, role or industry to find out how Lytx works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 185 scale: '5' date_modified: '2026-07-13' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Lytx Reviews **Vendor:** Lytx **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 185 ## About Lytx Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide. ## Lytx Pros & Cons **What users like:** - Users value the **Driver Monitoring** for enhancing coaching and clarifying incidents with reliable video footage and AI detection. (34 reviews) - Users appreciate the **ease of use** of Lytx, enhancing safety and efficiency for on-road vehicles. (27 reviews) - Users value the **safety features** of Lytx, enhancing focus and promoting safe driving behaviors for employees. (27 reviews) - Users value the **comprehensive monitoring** capabilities of Lytx, enhancing driver awareness and promoting safer behaviors. (23 reviews) - Users praise Lytx's **excellent customer support** , ensuring timely assistance and quick resolution of issues. (17 reviews) - Users find Lytx **incredibly helpful** for improving driving behavior and enhancing fleet management efficiency. (16 reviews) - Users appreciate the **high product quality** of Lytx, noting its effectiveness in improving driver behavior and responsiveness. (15 reviews) - Reliability (13 reviews) - Driver Safety (11 reviews) - Location Tracking (11 reviews) **What users dislike:** - Users find the **inaccuracy of event triggering** frustrating, affecting their ability to access necessary footage. (19 reviews) - Users find Lytx slow to innovate, with **technical issues** regarding event video retrieval causing frustration in their experience. (15 reviews) - Users express frustration over **poor customer support** from Lytx, with unresolved issues leading to diminished product reliability. (8 reviews) - Users find the **installation process difficult** , noting it's time-consuming and can be overwhelming for larger fleets. (7 reviews) - Users find the **mapping issues** frustrating, especially with winter conditions affecting lane differentiation and navigation complexity. (7 reviews) - Users report issues with **driver sensitivity** , as alerts may trigger from irrelevant situations, causing confusion. (6 reviews) - Users are frustrated by **missing features** in Lytx, particularly limitations in data sharing and vehicle profile management. (6 reviews) - Users find Lytx **overpriced for the features** it offers, making it difficult for smaller businesses to justify the expense. (5 reviews) - Limited Customization (5 reviews) - Inaccurate Tracking (4 reviews) ## Lytx Reviews ### 1. I know what you did last night **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Lytx?** Easy to navigate, the notifications, the tracking of the vehicle. **What do you dislike about Lytx?** Coaching is complicated. I have to log in every time there is a notification. **What problems is Lytx solving and how is that benefiting you?** Safety issues **Official Response from Evelyn Espinoza:** > It's great to hear that you find Lytx easy to navigate and that the tracking and notifications are beneficial. We understand your concerns about the coaching process and the need to log in frequently. We appreciate your feedback and will strive to address these issues to enhance your experience with our service. ### 2. Safety First **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Lytx?** Great customer service, easy to utilize, and quality reporting. **What do you dislike about Lytx?** Preferable to other sysytems I have utilized- So far so good :) **What problems is Lytx solving and how is that benefiting you?** Helps ensure safe driving amoung our fleet **Official Response from Evelyn Espinoza:** > We're thrilled to hear that you find our customer service great and our reporting quality. We're committed to providing easy-to-use solutions for our customers. Thank you for choosing Lytx! ### 3. Lytx User - GM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Lytx?** Able to identify issues that could potentially result in accidents or unsafe driving if continue so we can coach our drivers and continually be honing our safe driving behaviors. **What do you dislike about Lytx?** Not being able to reassign events to other locations when a truck is being borrowed. **What problems is Lytx solving and how is that benefiting you?** Identifying problem behaviors **Official Response from Evelyn Espinoza:** > Thank you for your feedback! We're thrilled to hear how Lytx has helped your team in identifying potential issues and coaching drivers to enhance safe driving behaviors continuously. Your commitment to safety is commendable, and we're proud to support your efforts. Regarding your feedback on reassigning events to other locations when trucks are borrowed, we understand the importance of flexibility in managing fleet operations. We'll share your suggestion with our team for consideration in future updates. Thank you again for sharing your experience with Lytx! ### 4. The worst service and over promise under deliver **Rating:** 0.0/5.0 stars **Reviewed by:** Alexander S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Lytx?** Easily the worse experience and talk about promise under delivery. It is a pain to change or do anything to your system without calling customer service. When you do, they send you to an aggressive offshore call center. This company is 100% cheap and gives you the worst product after you sign a contract, go to any other company, Im going to break the contract and possibly sue based on them not being able to record an accident that happened. I have 5 cameras, and I never go a day without having an issue, it is a pain to do anything with this company I would highly recommend another servie **What do you dislike about Lytx?** Almost everything as they have 0 customer service and technical support. You also cant access or change anything without calling so it is the WORST! **What problems is Lytx solving and how is that benefiting you?** Everything you can imagine and it happen form the minute I signed the contract **Official Response from Evelyn Espinoza:** > We apologize for the negative experience you've had with our customer service and technical support. We take your feedback seriously and will work to improve in these areas. ### 5. Lytx has been a great resource for our fleet. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Lytx?** The lytx systems are user friendly and build accountability with employees. **What do you dislike about Lytx?** At this time there are not any issues that require responses. **What problems is Lytx solving and how is that benefiting you?** Ability to give drivers feedback in problem areas. **Official Response from Evelyn Espinoza:** > Thank you for sharing your feedback! We're thrilled to hear that Lytx has been a valuable resource for your fleet. Creating user-friendly systems that foster accountability among employees is a top priority for us, and we're glad to hear it's making a positive impact. If you ever have any questions or suggestions, please don't hesitate to reach out. Safe travels! ### 6. Lytx Drive Cam is simply the best option for improving fleet safety and coverage when things get bad **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus B. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Lytx?** Ease of use and the ability to quickly look up videos regarding performace reviews as they are happening. **What do you dislike about Lytx?** Sometimes having to swap cameras or trucks from group to group can be tidieous. **What problems is Lytx solving and how is that benefiting you?** There are new lawyers looking for big payouts every day. With Lytx you at least have some type of defense on your side. **Official Response from Evelyn Espinoza:** > Thank you for sharing your positive experience with Lytx DriveCam. We appreciate your feedback about the ease of use and the defense it provides. We acknowledge the challenges of managing multiple cameras and trucks and are constantly striving to streamline this process. ### 7. It's effective and fast responding to incident notifications **Rating:** 5.0/5.0 stars **Reviewed by:** cliford s. | Mr, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Lytx?** making easy to coach driver behavior fast notifications easy to install support center respond fast always online everyday use and capturing of events easy to implement on drivers **What do you dislike about Lytx?** if the unit is broken or you cant find the event that you are looking for **What problems is Lytx solving and how is that benefiting you?** driver behavior is improving less incidents **Official Response from Evelyn Espinoza:** > We appreciate your feedback and are happy to hear that Lytx is helping to improve driver behavior and reduce incidents for you. We understand the importance of fast notifications and easy installation for everyday use. We apologize for any issues with broken units or difficulty finding specific events. Your input will help us to address these concerns and improve our services. ### 8. Horrible customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Raymond R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Lytx?** The cameras are good quality, just the costumer service is terrible and they refuse to fix billing mistakes. **What do you dislike about Lytx?** Sales reps lie. Multiple times and multiple different departments did as well. Zero user support. And will only get a call when you deceive you're not paying the bill. No responses to emails or voice mails. I've been fighting this battle for a year. It's comical at this point. **What problems is Lytx solving and how is that benefiting you?** Driver and company safety. It's no longer benefiting me because of a dispute so they turned my service off **Official Response from Evelyn Espinoza:** > We're sorry to hear about your billing and customer service experience. We will investigate this matter and work to resolve any outstanding issues. ### 9. GREAT PLATFORM AND VERY USER FRIENDLY **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Lytx?** VERY USER FRIENDLY, QUICK down load time **What do you dislike about Lytx?** Seems like when issues go to a Tier 3 you never hear back. **What problems is Lytx solving and how is that benefiting you?** who is at fault in a accident that happens in the front facing camera. knowing drivers behaviors to correct them before they cause an accident **Official Response from Evelyn Espinoza:** > We're glad to hear that you find our platform user-friendly and quick to download. We apologize for any inconvenience with Tier 3 support and will work to improve our communication in these cases. ### 10. Lytx feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lytx?** I really like the fact they pre-screen the events and only send us the ones that require intervention, savings us a lot of time. **What do you dislike about Lytx?** Some of thesorting features of the old interface still don't seem to be available yet. **What problems is Lytx solving and how is that benefiting you?** Idnetify risky behaviours ; compliance with Safety program **Official Response from Evelyn Espinoza:** > We're glad to hear that you find our pre-screening feature helpful in saving time. We're constantly working on improving our interface, and we appreciate your feedback on the sorting features. We'll take this into consideration for future updates. ### 11. Helps keep our fleet safe! **Rating:** 3.0/5.0 stars **Reviewed by:** Emily G. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Lytx?** It is user friendly and is very intuitive. **What do you dislike about Lytx?** Some of the reporting capabilities are lacking. **What problems is Lytx solving and how is that benefiting you?** Lytx has helped us cut down on the number of unsafe behaviors such as cell phone use, seat belt violations, etc. **Official Response from Evelyn Espinoza:** > We're glad to hear that you find Lytx user-friendly and intuitive. We appreciate your feedback on the reporting capabilities and will take that into consideration for future improvements. ### 12. Trail Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Lytx?** The Lytx team is very helpful with any questions we have about the products and installation process. There training team is outstanding and they will take as much time is needed to answer any questions we might have for install or operations. **What do you dislike about Lytx?** No downsides to date and do not anticipate any. **What problems is Lytx solving and how is that benefiting you?** The ability to closer monitor events that could lead to a problem. **Official Response from Evelyn Espinoza:** > We're thrilled to hear that you've had a positive experience with our team and training program. Thank you for sharing your feedback! ### 13. Great coaching tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lytx?** Lytx has helped us greatly improve our fleet safety program. Our coaches are able to give feeback to our drivers about at-risk behaviors and address issues. We are able to see our top perfomers and recognize them for their performance. **What do you dislike about Lytx?** We've had some issues with connectivity and SD card failures that we are working through. **What problems is Lytx solving and how is that benefiting you?** Incidents have dropped significantly since we began using DriveCam. **Official Response from Evelyn Espinoza:** > Thank you for sharing your positive experience with Lytx. We understand the importance of addressing at-risk behaviors and recognizing top performers. We are actively working to resolve any connectivity and SD card issues you've encountered. ### 14. Top of the Pile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Lytx?** Intuitive software, response tech and sales support and admin features **What do you dislike about Lytx?** the inability to bulk upload and update driver and truck lists. **What problems is Lytx solving and how is that benefiting you?** Our insurance company prompted us to review dashcam service providers to aid in the resolution of collision and liability assesment. **Official Response from Evelyn Espinoza:** > Thank you for your feedback. We're pleased to hear that you find our software and support beneficial. We understand the need for bulk upload and update features and are actively working on enhancing this functionality. We appreciate your input. ### 15. Lytx has been a transformative force in our safety program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Lytx?** Receiving daily updates on any noteworthy events. **What do you dislike about Lytx?** I have had issues finding answers to questions in a timely manner. **What problems is Lytx solving and how is that benefiting you?** Safety concerns and daily driver coaching. **Official Response from Evelyn Espinoza:** > We're glad to hear that you find our daily updates helpful for your safety program. We apologize for any difficulty you've experienced in finding answers to your questions and are committed to improving our response times. Thank you for sharing the problems Lytx is solving for you, such as safety concerns and driver coaching. ### 16. Great watching and reviewing driving habits. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Lytx?** Great to review, coach and teach drivers proper company proceedures. **What do you dislike about Lytx?** AI not updating GPS / Speed limits to current values. **What problems is Lytx solving and how is that benefiting you?** Correcting bad drving habits **Official Response from Evelyn Espinoza:** > We're glad to hear that you find Lytx helpful for reviewing and coaching drivers on proper procedures. We understand the frustration with AI not updating GPS and speed limits, and we're continuously working to improve our technology to provide accurate and up-to-date information. Thank you for bringing this to our attention. ### 17. Logistics Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Billy T. | Logistics Manager, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Lytx?** Tracking is a great tool, I use all the time. The video look up is something we prefer to use when we have accidents. The ability to use it as a coaching tool is great. **What do you dislike about Lytx?** Sometimes customers service is not the best. **What problems is Lytx solving and how is that benefiting you?** Helping our drivers to be safer. Our drivers' accidents have dropped dramatically since implementing the lytx cameras. **Official Response from Evelyn Espinoza:** > Thank you for sharing your positive experience with our tracking and video lookup tools. We understand the importance of reliable customer service and are actively working to enhance our support for all customers. ### 18. Great technology but lousy customer service and fulfillment **Rating:** 0.0/5.0 stars **Reviewed by:** Mac G. | Driver Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Lytx?** Great idea on the in-cab alerts! Love the live coaching for them to correct on the spot. **What do you dislike about Lytx?** We have about 50 cameras on contract with them and it’s a huge headache dealing with their reps mistakes, from their engineers, level 3 reps and even managers. **Recommendations to others considering Lytx:** If your considering purchasing their cameras for your fleet their in cab verbal alerts and technology is amazing but be prepared to be on hold for long periods of time, missing parts on website, invoicing errors, sales rep false claims (odometer readings don't work for all vehicles), late follow ups, empty manager promises, shipment mistakes and character issues where no one takes responsibility and pushes you off to the next rep only to make more mistakes. **What problems is Lytx solving and how is that benefiting you?** We have problems with them sending us wrong parts for the cameras and invoicing where they are charging us for way too many cameras that are still getting resolved. **Official Response from Evelyn Espinoza:** > We apologize for the inconvenience you have experienced with our customer service and fulfillment. We take your feedback seriously and will work to improve our processes to ensure a better experience for our customers. ### 19. Excellent support with a great camera **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** Safer drivers and a great support network. Videos are reviewed timely and responses are received with additional comments. Training webinars are very helpful also **What do you dislike about Lytx?** I do not have any dislikes to report at this time. A few drivers have negative comments regarding the system, however they are much safer while utilizing the cameras. **What problems is Lytx solving and how is that benefiting you?** Distracted Driving is the biggest problem. The camera is able to identify this so we are able to have a conversation with the driver. We are a safer company, so yes, our performance hase improved. **Official Response from Evelyn Espinoza:** > Thank you for your positive feedback! We're glad to hear that you find our support network and camera system helpful in promoting safer driving. We appreciate your business and look forward to continuing to support your company's safety efforts. ### 20. Overall, we have had an excellent experience both with the technology and the customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Lytx?** Fast response to questions or technical issues, we have a designated success manager! **What do you dislike about Lytx?** I can't think of anything I dislike at this point in time **What problems is Lytx solving and how is that benefiting you?** Lytx is helping us manage at risk driving behaviors and improve driver performance while protecting the safety of our drivers and the public. **Official Response from Madison Doerr:** > Thank you for taking the time to share your review with us! We really appreciate it and love that you've had a good experience with your success manager. ### 21. Lytx provides Lauren Concrete another fantastic safety tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** The Lytx system provides us facts and enables Lauren Concrete to increase safety through the coaching of undesirable driver behaviors. **What do you dislike about Lytx?** We have had a couple of issues with cameras not being able to record incidents. **Recommendations to others considering Lytx:** Lytx is a great company and has the experience and technology Lauren Concrete was looking for when implementing event recording technology in our fleet of vehicles. Talk with them and check out some references to verify this for your needs. **What problems is Lytx solving and how is that benefiting you?** Lytx is helping Lauren Concrete to capture video not only for coaching drivers but also for resolving crashes in a more timely manner. **Official Response from Evelyn Espinoza:** > Thank you for sharing your positive experience with the Lytx system. We understand the importance of reliable incident recording and apologize for the issues you've encountered. Our team is dedicated to resolving these issues and providing the best possible service. Please reach out to our support team for further assistance. ### 22. Lytx has been and remains the most reliable camera system we have used. **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron E. | F, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** The websites ease of use. The rating of clips. **What do you dislike about Lytx?** The tech support is not always knowledgable about some of the older system they sold including the SEM/PTM image capture, **Recommendations to others considering Lytx:** With your purchase buy extra mount brackets for stock so you are prepared for windshield replacement. **What problems is Lytx solving and how is that benefiting you?** Lytx has allowed our drivers coaching to be seamless and manageable. **Official Response from Evelyn Espinoza:** > We're thrilled to hear that you find Lytx to be the most reliable camera system you've used and that you appreciate the website's ease of use and clip rating feature. ### 23. A great event recorder safety platform **Rating:** 4.5/5.0 stars **Reviewed by:** Sheldon W. | Manager Driver Services/Fleet Saftey and Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lytx?** I love the idea that Lytx is very progressive and always has an ear to listen to their customers when making updates to your Platform. **What do you dislike about Lytx?** Not sure that I have anything in my current role to dislike. **Recommendations to others considering Lytx:** none at this time **What problems is Lytx solving and how is that benefiting you?** not sure if there is anything at this time. **Official Response from Evelyn Espinoza:** > Thank you so much for your feedback! We're glad to hear that you find Lytx to be a great event recorder safety platform. At Lytx, customer feedback is incredibly important to us, and we're dedicated to continuously improving our platform based on received input. If you ever have any suggestions or ideas on how we can enhance your experience further, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing Lytx! ### 24. SAFETY **Rating:** 4.0/5.0 stars **Reviewed by:** juan q. | SR. Satey Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** Live Feed the timely manner the videos come in. **What do you dislike about Lytx?** Hard to change the assessment, need more qualified to view the video sometimes assessment is an incorrect example ( critical following distance and there's no car in front are video's being viewed or just ?) **Recommendations to others considering Lytx:** Yes **What problems is Lytx solving and how is that benefiting you?** None I can think of. **Official Response from Evelyn Espinoza:** > We're glad to hear that you appreciate the timely manner in which the live feed videos come in. We understand your concerns about changing the assessment and the need for more qualified individuals to view the videos. We are constantly working to improve our processes and appreciate your feedback. ### 25. Great service, convenient program to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Lytx?** Easy to use website layout. Prompt customer service **What do you dislike about Lytx?** Everything is great. Sometimes it could be challenging to connect to the website. But that could be our connection. **What problems is Lytx solving and how is that benefiting you?** Making it easier to coach drivers and keeping track of the fleet. **Official Response from Madison Doerr:** > Thank you for taking the time to leave us a review, we really appreciate it! It's great to hear that you have had success with coaching drivers. ### 26. Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Lytx?** I like how lytx is there to protect our drivers. **What do you dislike about Lytx?** I dislike how events are recorded and not reviewed before sent to supervisors. **What problems is Lytx solving and how is that benefiting you?** Lytx is solving our driver behaviors **Official Response from Madison Doerr:** > Thank you for taking the time to review us, we appreciate your feedback! ### 27. dash cams and GPS, total tea tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** The GPS and the ability to see the history and all stops the driver makes, with video. also helped us recover 2 stolen trucks. **What do you dislike about Lytx?** sometimes the GPS goes out and location and or video can be spotty. **Recommendations to others considering Lytx:** get it its better than verizon **What problems is Lytx solving and how is that benefiting you?** Driver accountability **Official Response from Evelyn Espinoza:** > Thank you for sharing your positive experience with Lytx! We're glad to hear that the GPS and video capabilities have been helpful in recovering stolen trucks. We apologize for any issues with GPS and video reliability and will work to improve this for you. ### 28. Regional Safety Manager and National Lytx Trainer **Rating:** 5.0/5.0 stars **Reviewed by:** Eric M. | Regional Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** The platform is easy to instruct, use and see results **What do you dislike about Lytx?** It tends to down during daytimes hours. The return time on issues are delayed. **Recommendations to others considering Lytx:** Its an excellent tool for the transportation environment **What problems is Lytx solving and how is that benefiting you?** Faster response on internal issues. **Official Response from Evelyn Espinoza:** > Thank you for your feedback. We understand the importance of timely responses and are actively working to address any issues that may arise. We appreciate your support and patience as we strive to improve our services. ### 29. Today **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** The ability to see and coach dangerous behaviors before they result in an accident. **What do you dislike about Lytx?** At this point, there are no downsides to it! **What problems is Lytx solving and how is that benefiting you?** Fewer accidents and incidents. **Official Response from Evelyn Espinoza:** > It's great to hear that Lytx is helping to prevent accidents and incidents for you. We're committed to providing solutions that make a positive impact on safety. ### 30. back of house ( tracking orders, customer service, etc ) not user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lytx?** The videos and events of violations. The quality of the video. **What do you dislike about Lytx?** That there is no place to review / edit submitted orders, customer service takes a long time to get a reply on a simple problem. **What problems is Lytx solving and how is that benefiting you?** Lytx is helping me monitor repeat events from the same employees so i can better address the situations. **Official Response from Evelyn Espinoza:** > Thank you for sharing your positive experience with our videos and the quality of our service. We understand your frustration with the lack of a review/edit feature and the delayed customer service responses. We are actively working to address these issues and appreciate your patience as we strive to improve. ### 31. Lytx Fleet Mgmt. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Jim M. | Transportation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Lytx?** We found the inward & outward facing cameras on our fleet vehicles to be very helpful for safety training & accident prevention. **What do you dislike about Lytx?** At the time 4 years ago when we switched to Verizon Reveal, the Lytx system was more expensive and not as robust as Verizon for operational functions. **What problems is Lytx solving and how is that benefiting you?** In the past, the biggest benefit was promoting safe driving & it gave us concrete, visual examples of safe & unsafe behavior. **Official Response from Evelyn Espinoza:** > Thank you for sharing the benefits you experienced with our system, such as promoting safe driving and providing visual examples of safe & unsafe behavior. We're committed to helping our customers improve safety and operational functions. ### 32. Support as a partner for the platform has been exemplary. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Lytx?** Connection of multiple platforms with the opportunity for expansion. **What do you dislike about Lytx?** Still learning the platform before dislikes are formed. **What problems is Lytx solving and how is that benefiting you?** A platform that integrates into our focus on driver safety. **Official Response from Evelyn Espinoza:** > We're pleased to hear that you find our support as a partner exemplary and that you appreciate the opportunity for expansion through the connection of multiple platforms. We understand that learning a new platform can take time, and we're here to assist you in any way we can. Our platform is designed to integrate seamlessly into your focus on driver safety, and we're committed to helping you achieve your goals in this area. ### 33. Lytx: A Comprehensive Solution to Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2020 **What do you like best about Lytx?** Lytx is an outstanding tool for fleet managers looking to gain insights into their drivers safe (or unsafe) driving behaviors. It creates a high level of accountability for the drivers. Not only can it be used to address driving behaviors that need correction, but it can be used to reward safe driving. **What do you dislike about Lytx?** Not much - Lytx is the "Cadillac" of its type in the industry. The only down side is the cost; it's expensive. But you're paying for an outstanding product, including human-reviewed video. It's likely that the money you spend on a monthly basis could be saved in repair costs if unsafe driving tendencies are corrected. **Recommendations to others considering Lytx:** You have to be fully committed to this program. It requires time to setup and implement, and certainly requires administrative time once installed. It will provide many insights into your fleet, all of which are actionable items. You must dedicate the time to take action based on the information that is being presented. **What problems is Lytx solving and how is that benefiting you?** Having Lytx in your vehicle is similar to having a ride-a-long each and every trip. It gives you insights into driving behaviors/tendencies that you may not have ever found out about otherwise. **Official Response from Evelyn Espinoza:** > Thank you for your feedback! We're glad to hear that you find Lytx to be a comprehensive solution for fleet management. We understand that the cost may be a drawback, but we believe the benefits of our product, including human-reviewed video, justify the investment. ### 34. very sensitive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Lytx?** not too much, honestly seems like it was put in place more as a hindrance rather than a help **What do you dislike about Lytx?** every time you hit a pothole the darn thing starts recording and you better have your eyes fixed on the road ahead otherwise, gotcha **Recommendations to others considering Lytx:** unless your drivers are ultra focused on roads then it really will do nothing to vindicate anyone of infractions **What problems is Lytx solving and how is that benefiting you?** its all about insurance..it can protect the driver from a distracted driving claim **Official Response from Evelyn Espinoza:** > We appreciate your feedback and apologize for any inconvenience. We will definitely take your comments into consideration as we continue to improve our product. ### 35. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Lytx?** Clear video picture quality make it very easy to review recordings. **What do you dislike about Lytx?** haven't found a dislike yet. If I do, I'll definitely let you know. **Recommendations to others considering Lytx:** DriveCam is awesome. **What problems is Lytx solving and how is that benefiting you?** vehicle damage. Helps to review and determine where/how the damage happened **Official Response from Evelyn Espinoza:** > We're thrilled to hear that you are enjoying the clear video picture quality of our product. Thank you for sharing your positive experience! - [View Lytx pricing details and edition comparison](https://www.g2.com/products/lytx/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+04%3A37%3A53+-0500&secure%5Bsession_id%5D=91da85cf-9c72-4747-aea2-839304abe90f&secure%5Btoken%5D=201d318a6a3ccb1c54f0506ce37d181ac935ad0de70785acf58d202ace5d31f7&format=llm_user) ## Lytx Features **Vehicle Management** - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing - LTL orders **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Load planning & dispatch - Load tracking **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Lytx Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,624 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,088 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (195 reviews)