By Lyft
How would you rate your experience with Lyft Business?
Dashboard
A place to track ride history, users, and other pertinent information.
Analytics
Information such as ride details, distance, duration, and other metrics to track performance or usage.
Preferences
The ability to change default ride selections such as ride type or favorite locations.
Ride Ratings
The ability to rate ride quality.
Ride Scheduling
Scheduling a future ride with fixed pickup and dropoff locations.
Loyalty Management
Reward programs for customers who use the tool frequently or to lure back customers who haven't been active recently.
Heat Maps
An activity map that shows where usage is high and where it is low (likely geographically).
Number Masking
Ensuring customer and driver privacy by not revealing their phone numbers when calls or texts are sent through the tool.
Route Optimization
Using data to provide the fastest or shortest route between the pickup and the destination.