# Luxury Presence Reviews **Vendor:** Luxury Presence **Category:** [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing) **Average Rating:** 4.3/5.0 **Total Reviews:** 24 ## About Luxury Presence Luxury Presence is the AI growth platform for top-performing real estate professionals. The company helps agents, teams, and brokerages stand out online with award-winning websites, generate more qualified leads, and deliver premium client experiences that drive repeat and referral business. Trusted by over 80,000 professionals and 15,000 businesses worldwide, Luxury Presence powers more than 40,000 real estate websites and has supported over $300 billion in closed transactions. Clients working with Luxury Presence grow nearly twice as fast as the industry average, giving them a lasting advantage in a highly competitive market. ## Luxury Presence Pros & Cons **What users like:** - Users praise the **fantastic customer support** of Luxury Presence, noting their responsiveness and commitment to quality service. (12 reviews) - Users admire the **exceptional customer service** of Luxury Presence, ensuring timely, quality support and seamless website management. (11 reviews) - Users praise the **ease of use** of Luxury Presence, noting intuitive design and seamless website management features. (10 reviews) - Users commend the **easy customization** and expert support of Luxury Presence, ensuring a polished online presence effortlessly. (8 reviews) - Users value the **efficient website development process** and exceptional support from Luxury Presence, enhancing their experience significantly. (7 reviews) - Users appreciate the **extensive backend access** of Luxury Presence, allowing for efficient management and quick updates. (6 reviews) - Staff Competence (5 reviews) - Website Design (5 reviews) - Design Aesthetics (4 reviews) - Lead Generation (4 reviews) **What users dislike:** - Users find Luxury Presence **expensive** , but many believe the quality justifies the higher cost. (3 reviews) - Users face **limited customization** options in Luxury Presence, making advanced design adjustments challenging and frustrating. (3 reviews) - Users are frustrated by the **missing features** in Luxury Presence, hindering customization and performance monitoring capabilities. (3 reviews) - Users experience **inaccurate data** issues with photo dimensions in Luxury Presence, complicating image management and leading to frustration. (2 reviews) - Users experience **integration issues** that can affect workflows initially, but support helps streamline solutions over time. (2 reviews) - Users find the **limited functionality** of Luxury Presence frustrating, especially regarding customization and photo handling errors. (2 reviews) - Users have faced **AI inefficiencies** , particularly with Alex and blog post creation, impacting overall usability. (1 reviews) - App Functionality Issues (1 reviews) - Contact Management (1 reviews) - Difficult Learning (1 reviews) ## Luxury Presence Reviews ### 1. Absolutely Love The Team and Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton S. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Luxury Presence?** Luxury Presence has been an absolute pleasure to work with. The platform itself is user-friendly, easy to update, and gives us clear visibility into performance, SEO, and lead generation. Beyond the technology, the team really stands out — everyone we’ve worked with has been incredibly helpful, responsive, and kind. It feels like they truly care about our brand and our goals, which makes a huge difference. **What do you dislike about Luxury Presence?** nothing comes to mind here, they have been great **What problems is Luxury Presence solving and how is that benefiting you?** Before working with Luxury Presence, managing SEO, website updates, and lead generation felt fragmented and time-consuming. Luxury Presence brings all of that together in a clean, easy-to-use system. As a result, we spend less time managing technology and more time focusing on our clients, while seeing stronger visibility and more meaningful inquiries coming through our website. ### 2. A Beautiful, High-Performing Real Estate Website Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha L. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Luxury Presence?** Luxury Presence makes it incredibly easy to maintain a polished, modern, and consistent online presence for our team. The design quality is top-tier, the backend is intuitive, and updating listings or pages is quick and seamless. One of the biggest advantages for us has been lead generation. The site is optimized to convert, and we consistently see high-quality leads coming in through property pages, neighborhood pages, and blog pages. Their support team is also fantastic: responsive, helpful, and always willing to jump in with technical guidance or optimization suggestions. **What do you dislike about Luxury Presence?** Some of the customization abilities are a bit limited, especially if you want more advanced web design flexibility when making or updating the webiste on our own. We also experienced a few minor challenges with integrations, particularly with Follow Up Boss, which created some workflow hiccups in the beginning. However, the Luxury Presence team was incredibly helpful in coordinating a Zapier setup to mitigate the issue, and we ultimately ended up with a workflow that works even better for our team. **What problems is Luxury Presence solving and how is that benefiting you?** It gives us a centralized, professional, and conversion-focused platform to showcase our listings, highlight our agents, and maintain consistent branding across everything we publish online. Our website now looks elevated, trustworthy, and fully aligned with our brand, which helps attract both clients and potential recruits. We’re generating more leads, saving time on marketing tasks, and providing a seamless user experience for anyone searching for homes. It strengthens our digital credibility and supports our overall marketing strategy. ### 3. Effortless Website Launch and Outstanding Account Management **Rating:** 5.0/5.0 stars **Reviewed by:** Lori C. | Founder & Principal Consultant (Career Branding, Digital Marketing, and Coaching Services), Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Luxury Presence?** The ease of the process in asset gathering to launching the website. Most of all, our Account Manager, Shawonn Smith, has been incredible. The communication has been great, efficient, and works hard to resolve issues even if they are out of his control. He's makes sure to jump on it and find a resolution. Very solution-oriented. **What do you dislike about Luxury Presence?** Learning the ins and outs of integrating the AI process into the lead generations. There have been some issues rolling that out, but they've been working hard to resolve any glitches. **What problems is Luxury Presence solving and how is that benefiting you?** They are doing a great job at having a user friendly site that showcases the necessary items needed to convey the brand and the listings. The integration with the MLS into the back end has been really awesome! ### 4. User-Friendly Interface with Exceptional Support and SEO Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria S. | Marketing Director **Reviewed Date:** November 13, 2025 **What do you like best about Luxury Presence?** I love the extensive access I have to the back end of the site with Luxury Presence, which goes beyond just a simple dashboard. This interactive platform allows for manual updates and changes, particularly when there's a need to manually upload or adjust things due to synchronization issues, such as with MLS. This ability to make instant changes is a massive factor for us, as it allows for more efficient management without dependency on third-party support, especially in urgent situations. The user-friendly interface is also a delight; it's straightforward with a plug-and-play design that simplifies navigation and operation for me and my team. Furthermore, I am thoroughly impressed with Luxury Presence's support staff, who are incredibly helpful and prompt in resolving any issues we encounter, which enhances the overall experience with their consistent communication. These features not only save time and increase efficiency but also empower us to handle any crisis swiftly, making the platform extremely valuable for our real estate business. Additionally, the quality of continuous updates, the informative webinars, and the excellent resource tools provided by Luxury Presence ensure that we always stay informed and that the product remains top-notch. I find the quality of what we get for the price to be very reasonable, making it a worthwhile investment that I've already recommended to over 10 agents for their personal websites. **What do you dislike about Luxury Presence?** I find some of the formatting and element options in Luxury Presence limiting, particularly with padding and spacing. The system doesn't offer a lot of customization in these areas, which can be frustrating. Additionally, when uploading photos, the platform doesn't alert me about incorrect dimensions or sizes. As a result, photos sometimes appear skewed, small, or not aligned properly, which requires additional effort to correct. It would be helpful if the system provided prompts for necessary adjustments when images don't match the preferred dimensions. This lack of alerts and customization capabilities makes managing backend tasks more cumbersome and can lead to a heightened level of frustration. **What problems is Luxury Presence solving and how is that benefiting you?** I use Luxury Presence to enhance our website's SEO and streamline updates, saving time and improving efficiency. I love the intuitive interface, direct editing access, and quick problem-solving support, which are crucial for managing urgent issues and updating our site independently. ### 5. Outstanding Support and Easy Editing Make It Worth Every Penny **Rating:** 5.0/5.0 stars **Reviewed by:** Jess S. | REALTOR®, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Luxury Presence?** The support is amazing!! The meeting with my customer success manager is incredibly helpful and he gave me some amazing tips and tricks. The website is easy to edit as well, as is all of the features that are involved. The emails sent out and the webinars are also handy (I haven't been to any yet, but I intend to) and frequent! **What do you dislike about Luxury Presence?** The only thing I don't like is that it's pricey, but it's well worth the money. **What problems is Luxury Presence solving and how is that benefiting you?** The AI assistants take a lot of the heavy lifting off my plate! I also have an amazing new website that is absolutely BEAUTIFUL and easy to manage/update. ### 6. Elevate Your Luxury Real Estate Game **Rating:** 5.0/5.0 stars **Reviewed by:** Ben B. | Realtor **Reviewed Date:** October 15, 2025 **What do you like best about Luxury Presence?** I am genuinely impressed by Luxury Presence's exceptional customer support and professionalism. They are instrumental in elevating my luxury business to the next level. I find their website and mobile app, especially being the only realtor in a 100-mile area with an app on the Apple Store, extremely powerful. Their AI feature and world-class social media capabilities make my marketing appear top-notch, akin to a prestigious ad agency from Manhattan. Their service is incredibly supportive, aiding any marketing needs effectively. The team's commitment and cutting-edge approach offer me the best tools for the luxury real estate market, instilling confidence in my family's future. Alexandria, our representative, is remarkable, proving to be beyond amazing and a good friend. **What do you dislike about Luxury Presence?** Nothing they are amazing **What problems is Luxury Presence solving and how is that benefiting you?** I use Luxury Presence to boost my luxury market presence, make listings stand out, and generate leads. The support and marketing tools are excellent, enhancing our local market exposure and confidence for the future. ### 7. User-Friendly Interface and Outstanding Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Alaina L. | Broker/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Luxury Presence?** Ease of use & the communication is always top notch. Always able to get done what I need in a very timely manner & their interface is incredibly user friendly. **What do you dislike about Luxury Presence?** Price is always top of mind for me - so its pricier but I do believe you get what you pay for with them. **What problems is Luxury Presence solving and how is that benefiting you?** Currently they're helping me with contact management & incorporating some AI to help with the Lead Gen. Excited to see how it does for me. ### 8. Impeccable Service with Seamless CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. **Reviewed Date:** December 29, 2025 **What do you like best about Luxury Presence?** I use Luxury Presence for my personal real estate website, and I find their service impeccable. They offer everyday support for lead conversion and website management. I also like my representative and am very happy with them. Moreover, integrating it with my CRM was smooth, and I was particularly impressed with the ease of the initial setup. **What do you dislike about Luxury Presence?** For the basic service, I think it is a little pricey, and I don't own my website. **What problems is Luxury Presence solving and how is that benefiting you?** Luxury Presence provides everyday support for lead conversion and website management, streamlining my real estate operations. ### 9. Reliable Web Solution with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kate S. | Manager of Content Marketing Strategy, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Luxury Presence?** I love the excellent customer service provided by Luxury Presence for webpage updates. Their ability to make turnkey updates on my behalf without needing me to navigate through complex web designs is incredibly valuable. Whenever something doesn't work as expected, their quick response and resolution make my experience much smoother. This support has been essential in keeping my website up-to-date and functioning effectively. **What do you dislike about Luxury Presence?** I've had a rough start using Luxury Presence's paid lead ads. **What problems is Luxury Presence solving and how is that benefiting you?** I use Luxury Presence for lead capture and website hosting, streamlining website updates, writing SEO blog posts, and managing leads efficiently. The turnkey customer service for webpage updates is beneficial, addressing issues quickly without needing my direct involvement. ### 10. Luxury Aesthetic, SEO Performance, Strong Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Luxury Presence?** I have used Luxury Presence since 2019 and am continuously impressed by how an industry-leading platform continues to get better and better. I especially like the luxury aesthetic of the websites, the strong SEO performance, and the support that I receive from the Luxury Presence team. **What do you dislike about Luxury Presence?** Sometimes there are product changes that have a learning curve, but that is normal and shows that they are constantly innovating, and not just selling a static platform. **What problems is Luxury Presence solving and how is that benefiting you?** Having a beautiful online presence and the tools needed to grow your SEO. Luxury Presence allows agents to have a "Luxury Presence" online. ### 11. Smooth Experience + Superb Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa C. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Luxury Presence?** It’s incredibly easy to use, their customer support is outstanding, and the platform offers a powerful range of features that make building and managing a high-end real estate brand effortless. **What do you dislike about Luxury Presence?** Honestly, none that I can think of. My experience has been smooth from start to finish. **What problems is Luxury Presence solving and how is that benefiting you?** Luxury Presence streamlines my client's online presence, saves us time, and helps us attract higher-quality clients. ### 12. Exceptional Support and Insightful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa K. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Luxury Presence?** The people we work with are very helpful, insightful and kind. Also have a quick turnaround time. **What do you dislike about Luxury Presence?** Sometimes the website is hard to navigate. **What problems is Luxury Presence solving and how is that benefiting you?** Solving a better user experience for our clients. This is benefiting us since we are dealing with clients constantly and always wanting to make the experience as user friendly as possible. ### 13. Stellar Support with Beautiful, Engaging Websites **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth B. **Reviewed Date:** December 10, 2025 **What do you like best about Luxury Presence?** I love their customer service. My designated account managers always go above and beyond to ensure that everything is done in a timely fashion, and the work is quality. **What do you dislike about Luxury Presence?** I think just like any business, there may be a lag in a couple of departments for employees. But that's normal and standard across any business. **What problems is Luxury Presence solving and how is that benefiting you?** Luxury Presence creates beautiful, flexible, and detail-oriented websites that engage people and help build a good client base. ### 14. Effortless Website Creation with Outstanding Design Team **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron L. | Team Lead - Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Luxury Presence?** They take the thinking out of creating a new website. Their design team and templates are great. **What do you dislike about Luxury Presence?** Some of their AI features don't work that well. Specifically Alex and blog post creation. **What problems is Luxury Presence solving and how is that benefiting you?** The general management of my online profile. They also provide lead generation for my team. ### 15. Effortless Customization for Beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney H. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Luxury Presence?** Easy to customize/make edits with little website design experience. **What do you dislike about Luxury Presence?** Limited design variations, feeding consistency issues from CMLS. **What problems is Luxury Presence solving and how is that benefiting you?** Easy user experience, boosted SEO for our listings on Google. ### 16. Luxury Presence has elevated our website experience for guests to our site, and for our agents too. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** November 03, 2025 **What do you like best about Luxury Presence?** The success manager. Professional and helpful. **What do you dislike about Luxury Presence?** Nothing. I have no negative feedback to give. **What problems is Luxury Presence solving and how is that benefiting you?** Website design, hosting, SEO, AEO, landing pages, individual property websites, and agent subdomain websites. To have a partner that is constantly improving what we offer as a brokerage and provides real business solutions is a huge lift for our company. ### 17. Best looking all in one site **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** November 05, 2025 **What do you like best about Luxury Presence?** Design reflects a polished company with good marketing presence. **What do you dislike about Luxury Presence?** It doesn't do contact management particularly well, although that is not what I purchased it for. **What problems is Luxury Presence solving and how is that benefiting you?** It solved my look and feel 'problem' by presenting a polished version of our online presence and spectacular looking bespoke listings for our listing clients. ### 18. Outstanding Customer Support and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Elena P. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Luxury Presence?** Their customer support is always very responsive and willing to assist if needed. **What do you dislike about Luxury Presence?** I dont really have any - Maybe that the platforms are all too similar **What problems is Luxury Presence solving and how is that benefiting you?** I do not have any that I am aware of ### 19. Awesome Client Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Luxury Presence?** We had a fantastic experience with our account representative, Showonn Smith. He is very knowledgeable and eager to assist. He quickly and easily understood the changes we requested and was very accommodating. We’re extremely grateful for the support we get from Showonn at Luxury Presence. **What do you dislike about Luxury Presence?** I am not currently aware of any dislikes. **What problems is Luxury Presence solving and how is that benefiting you?** Luxury Presence helps us optimize the client experience on your website. ### 20. The service and professionalism is nothing short of exemplorary **Rating:** 5.0/5.0 stars **Reviewed by:** Steve H. | Broker/ Owner of Real Estate Partners, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Luxury Presence?** The impressive website and the use of A.I. The way that you keep up with leads for me **What do you dislike about Luxury Presence?** Nothing. There is absolutely nothing that I dislike. It very user friendly **What problems is Luxury Presence solving and how is that benefiting you?** Being found on the internet ### 21. Great customer support and team **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor B. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Luxury Presence?** Great team of support. Kendra Johnson was great in SEO onboarding. Helped me understand a lot about SEO and technology that I did not previously understand. **What do you dislike about Luxury Presence?** Yet to encounter a downside. No issues at all. **What problems is Luxury Presence solving and how is that benefiting you?** Website presence. ### 22. website always fails and needs to restart 100% of the time **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** November 04, 2025 **What do you like best about Luxury Presence?** easy to use, and input contacts and set up on search **What do you dislike about Luxury Presence?** never works without having to wait for the response **What problems is Luxury Presence solving and how is that benefiting you?** its not ### 23. You are entirely dependent on their team **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Luxury Presence?** Customer service wait times are reasonable, but outside of that, not much. **What do you dislike about Luxury Presence?** Your hands are completly tied on analytics, tag management, snippets, anything to do with metadata or third party tools requiring any scripts added to the site (ie: GOOGLE). Chat support asked me what I want to add to the site and to literally paste it into the chat or place it in a text file and upload the text file to chat so they can do it for me. Zero ability to split test or actively monitor performance when you have to reach out for LP to manually add/edit/update everything. **What problems is Luxury Presence solving and how is that benefiting you?** It's an out-of-the-box platform. A butchered Wordpress with less features. It's designed for someone with zero technical skills so you are dependent on their team for everything. ### 24. Beautiful Website, Terrible Service **Rating:** 0.0/5.0 stars **Reviewed by:** Tony A. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Luxury Presence?** The website is beautiful. They have a great product that really stands out. **What do you dislike about Luxury Presence?** The have a very complicated customer service tree. They claim it's easy to sync listings to the MLS, yet they don't allow you to sync or unsync on your dashboard. You are at their mercy to wait for a response. I learn more about their feature rolls from their social media, versus as a customer why don't you email us and let us know what's new on the platform? Just terrible customer service. **What problems is Luxury Presence solving and how is that benefiting you?** We have our website thru Luxury Presence. - [View Luxury Presence pricing details and edition comparison](https://www.g2.com/products/luxury-presence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+18%3A42%3A39+-0500&secure%5Bsession_id%5D=3fc1772d-95d9-428f-867e-50a2038fc813&secure%5Btoken%5D=e1236810322276ed3399aaecdfe823be0e374b10fda519b6f473323883532cd4&format=llm_user) ## Luxury Presence Integrations - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [Rechat](https://www.g2.com/products/rechat/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Luxury Presence Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top Luxury Presence Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,480 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (395 reviews)