Luxury Presence Reviews & Product Details

Luxury Presence has been an absolute pleasure to work with. The platform itself is user-friendly, easy to update, and gives us clear visibility into performance, SEO, and lead generation. Beyond the technology, the team really stands out — everyone we’ve worked with has been incredibly helpful, responsive, and kind. It feels like they truly care about our brand and our goals, which makes a huge difference. Review collected by and hosted on G2.com.

nothing comes to mind here, they have been great Review collected by and hosted on G2.com.

Luxury Presence makes it incredibly easy to maintain a polished, modern, and consistent online presence for our team. The design quality is top-tier, the backend is intuitive, and updating listings or pages is quick and seamless. One of the biggest advantages for us has been lead generation. The site is optimized to convert, and we consistently see high-quality leads coming in through property pages, neighborhood pages, and blog pages. Their support team is also fantastic: responsive, helpful, and always willing to jump in with technical guidance or optimization suggestions. Review collected by and hosted on G2.com.

Some of the customization abilities are a bit limited, especially if you want more advanced web design flexibility when making or updating the webiste on our own.

We also experienced a few minor challenges with integrations, particularly with Follow Up Boss, which created some workflow hiccups in the beginning. However, the Luxury Presence team was incredibly helpful in coordinating a Zapier setup to mitigate the issue, and we ultimately ended up with a workflow that works even better for our team. Review collected by and hosted on G2.com.

The ease of the process in asset gathering to launching the website. Most of all, our Account Manager, Shawonn Smith, has been incredible. The communication has been great, efficient, and works hard to resolve issues even if they are out of his control. He's makes sure to jump on it and find a resolution. Very solution-oriented. Review collected by and hosted on G2.com.

Learning the ins and outs of integrating the AI process into the lead generations. There have been some issues rolling that out, but they've been working hard to resolve any glitches. Review collected by and hosted on G2.com.

I love the extensive access I have to the back end of the site with Luxury Presence, which goes beyond just a simple dashboard. This interactive platform allows for manual updates and changes, particularly when there's a need to manually upload or adjust things due to synchronization issues, such as with MLS. This ability to make instant changes is a massive factor for us, as it allows for more efficient management without dependency on third-party support, especially in urgent situations. The user-friendly interface is also a delight; it's straightforward with a plug-and-play design that simplifies navigation and operation for me and my team. Furthermore, I am thoroughly impressed with Luxury Presence's support staff, who are incredibly helpful and prompt in resolving any issues we encounter, which enhances the overall experience with their consistent communication. These features not only save time and increase efficiency but also empower us to handle any crisis swiftly, making the platform extremely valuable for our real estate business. Additionally, the quality of continuous updates, the informative webinars, and the excellent resource tools provided by Luxury Presence ensure that we always stay informed and that the product remains top-notch. I find the quality of what we get for the price to be very reasonable, making it a worthwhile investment that I've already recommended to over 10 agents for their personal websites. Review collected by and hosted on G2.com.

I find some of the formatting and element options in Luxury Presence limiting, particularly with padding and spacing. The system doesn't offer a lot of customization in these areas, which can be frustrating. Additionally, when uploading photos, the platform doesn't alert me about incorrect dimensions or sizes. As a result, photos sometimes appear skewed, small, or not aligned properly, which requires additional effort to correct. It would be helpful if the system provided prompts for necessary adjustments when images don't match the preferred dimensions. This lack of alerts and customization capabilities makes managing backend tasks more cumbersome and can lead to a heightened level of frustration. Review collected by and hosted on G2.com.

The support is amazing!! The meeting with my customer success manager is incredibly helpful and he gave me some amazing tips and tricks. The website is easy to edit as well, as is all of the features that are involved. The emails sent out and the webinars are also handy (I haven't been to any yet, but I intend to) and frequent! Review collected by and hosted on G2.com.

The only thing I don't like is that it's pricey, but it's well worth the money. Review collected by and hosted on G2.com.

I am genuinely impressed by Luxury Presence's exceptional customer support and professionalism. They are instrumental in elevating my luxury business to the next level. I find their website and mobile app, especially being the only realtor in a 100-mile area with an app on the Apple Store, extremely powerful. Their AI feature and world-class social media capabilities make my marketing appear top-notch, akin to a prestigious ad agency from Manhattan. Their service is incredibly supportive, aiding any marketing needs effectively. The team's commitment and cutting-edge approach offer me the best tools for the luxury real estate market, instilling confidence in my family's future. Alexandria, our representative, is remarkable, proving to be beyond amazing and a good friend. Review collected by and hosted on G2.com.

Nothing they are amazing Review collected by and hosted on G2.com.

Ease of use & the communication is always top notch. Always able to get done what I need in a very timely manner & their interface is incredibly user friendly. Review collected by and hosted on G2.com.

Price is always top of mind for me - so its pricier but I do believe you get what you pay for with them. Review collected by and hosted on G2.com.

I use Luxury Presence for my personal real estate website, and I find their service impeccable. They offer everyday support for lead conversion and website management. I also like my representative and am very happy with them. Moreover, integrating it with my CRM was smooth, and I was particularly impressed with the ease of the initial setup. Review collected by and hosted on G2.com.

For the basic service, I think it is a little pricey, and I don't own my website. Review collected by and hosted on G2.com.

I love the excellent customer service provided by Luxury Presence for webpage updates. Their ability to make turnkey updates on my behalf without needing me to navigate through complex web designs is incredibly valuable. Whenever something doesn't work as expected, their quick response and resolution make my experience much smoother. This support has been essential in keeping my website up-to-date and functioning effectively. Review collected by and hosted on G2.com.

I've had a rough start using Luxury Presence's paid lead ads. Review collected by and hosted on G2.com.

I have used Luxury Presence since 2019 and am continuously impressed by how an industry-leading platform continues to get better and better. I especially like the luxury aesthetic of the websites, the strong SEO performance, and the support that I receive from the Luxury Presence team. Review collected by and hosted on G2.com.

Sometimes there are product changes that have a learning curve, but that is normal and shows that they are constantly innovating, and not just selling a static platform. Review collected by and hosted on G2.com.