Lusha Reviews (1,665)

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Reviews

Lusha Reviews (1,665)

View 2 Video Reviews
4.3
1,665 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Lusha for its ease of use and accurate contact data, which significantly streamlines the prospecting process. The seamless integration with LinkedIn and CRM tools allows for quick access to verified emails and phone numbers, enhancing outreach efficiency. However, some users note that the credit system can be limiting, especially for high-volume prospecting.

Pros & Cons

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Tim .
T
Tim .
CRO
Small-Business (50 or fewer emp.)
"Powerful Prospecting Tool with High-Quality Insights"
5/5
What do you like best about Lusha?

The biggest thing for me is the time it saves. I can find the right decision-makers without spending ages searching LinkedIn or company websites. It's straightforward, the contact data is usually accurate, and it fits nicely into my sales workflow. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

The biggest downside is that not every contact is verified, so you sometimes spend credits on information that isn't accurate. Better filtering and more flexible credit limits would make it even better. Review collected by and hosted on G2.com.

Peter G.
PG
Peter G.
Freight Broker
Small-Business (50 or fewer emp.)
"Lusha Makes Prospecting Effortless using world class filters and email sequencing. Love this platform very much."
5/5
What do you like best about Lusha?

They Provide more insides of company I am prospecting which results in more sales and final result more dollars in my pocket. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

This time again I have not found anything that I thought Lusha have to improve. It is a great tool for me. Review collected by and hosted on G2.com.

Rafael A.
RA
Rafael A.
Sales Manager
Small-Business (50 or fewer emp.)
"Time savings and easy integration thanks to Lusha"
4.5/5
What do you like best about Lusha?

I use Lusha to obtain and verify customer contact information. I really appreciate that Lusha provides a clear breakdown of which employees work at which company and what their email or phone number is. I particularly like that Lusha is available as a browser extension, which makes usage significantly easier and saves a lot of time. This gives me more time to take care of customers without having to search for the right contacts on different pages and in databases. The initial setup of Lusha was relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

If Lusha does not provide clean data, credits are still consumed, which is annoying with phone numbers because they cost more. Review collected by and hosted on G2.com.

neha r.
NR
neha r.
Assistant Manager
Mid-Market (51-1000 emp.)
"Best Tool for Finding Contact Details and Reaching Prospects"
4.5/5
What do you like best about Lusha?

It is the best tool to search any person contact details including mobile number, email, designation and previous work details, so Ioved it and was using it as a tool to get clients numbers and email to reach them out for Valuefirst services Review collected by and hosted on G2.com.

What do you dislike about Lusha?

It is not updated instantly if someone has left the organisation recently or if changed the number, it shows the old data only

Which creates issue if you are using your bought points to the details but that are not correct Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you for the kind words! We're glad Lusha is helping you reach the right decision-makers efficiently.

On data freshness when people change jobs — this is something we actively address. Lusha detects job changes through continuous monitoring, and when a contact's record is updated, it's flagged with an "Updated" indicator directly in the platform. You can also use our Job Change filter in Signals to proactively surface contacts who have recently moved roles. If you're looking to automate this in your workflow, this play on our Campus might be useful: lusha.com/campus/plays/track-all-contact-signals-automatically

The Lusha Team

Prasad K.
PK
Prasad K.
Presales Executive
Enterprise (> 1000 emp.)
"Lusha Chrome Extension Makes LinkedIn and Salesforce Outreach Effortless"
4.5/5
What do you like best about Lusha?

Lusha provides two phone numbers and an email address, significantly increasing the likelihood of making contact. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Enhancing their database in the EMEA region and expanding global coverage would be beneficial. Review collected by and hosted on G2.com.

RR
Rohit R.
Marketing Manager @vatsin
Information Technology and Services
Mid-Market (51-1000 emp.)
"Finding the Right Leads, Faster"
4.5/5
What do you like best about Lusha?

I like most about Lusha is how simple it makes finding the right people to contact. Instead of spending hours searching for emails or phone numbers, it gives you accurate contact details in seconds, It saves a lot of time and removes the guesswork from outreach. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Sometimes it doesn,t provide the contact informations, means to say for india it had not too much information for small and medium businesses or company. Review collected by and hosted on G2.com.

Alyssa D.
AD
Alyssa D.
Business Development Executive | Data Services & Database Consulting
Small-Business (50 or fewer emp.)
"Speeds Up Lead Research and Qualification"
3.5/5
What do you like best about Lusha?

I almost always find useful information for the leads I’m researching. However, I still encounter a significant number of false positives, especially when phone numbers are incorrectly associated with a person. I understand that achieving high accuracy in Brazil can be challenging due to the nature of the available data, but improving precision in these matches would make the platform even more valuable. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

The data is not always accurate, and I believe the pricing model could be more flexible. Despite that, the platform provides valuable information and has been useful for my lead generation efforts. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you for your honest feedback, Alyssa.

We completely understand the frustration with false positives, especially in Brazil where data verification can be more complex. We're actively investing in improving accuracy in Latin American markets, and your input helps us prioritize. If you'd like to flag specific cases, our team would be happy to investigate.

The Lusha Team

Frederick S.
FS
Frederick S.
Customer success manager
Telecommunications
Mid-Market (51-1000 emp.)
"An Almost Accurate Shortcut to the Right Decision-Maker"
3.5/5
What do you like best about Lusha?

What truly distinguishes Lusha is the accuracy of its contact data. As part of the sales team at Voys, having access to dependable direct dials and email addresses allows us to work efficiently and respond quickly. The browser extension is extremely smooth to use; I can easily identify the right decision-maker on LinkedIn and transfer their verified information directly into our HubSpot CRM with just one click. This feature saves us hours of manual prospecting every week. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

The credit system can sometimes feel limiting for high-volume outbound teams, particularly when an 'unverified' number still uses up a credit. Additionally, I would appreciate more advanced filtering options within the Lusha dashboard, as this would make it easier to build larger lists without depending entirely on external social platforms. Review collected by and hosted on G2.com.

Warn P.
WP
Warn P.
Architect
Architecture & Planning
Small-Business (50 or fewer emp.)
"Quick and Reliable Contact Finder, Limited for Bulk Searches"
3.5/5
What do you like best about Lusha?

I like how fast, simple, and reliable Lusha is for one-off contact lookups—it just works when we need it most. The Chrome extension is lightning-fast; one click on LinkedIn or a company page, and we get emails and phone numbers instantly. I find the data accuracy consistently high, with way fewer bad contacts than some other tools for individual leads. It's super easy to use, with no complicated setup or learning curve, so anyone on the team can use it immediately. It's perfect for 'just one contact,' helping us fill gaps when our main tools don’t have a specific person. The clean, no-fuss interface doesn’t overload us with extra features and focuses on providing accurate contact data quickly. For our team, Lusha is the most dependable 'quick-find tool' we have—simple, reliable, and always there when other tools come up short. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

For German SMEs, especially small local businesses, the database is just not as deep as specialized tools like Sales.Rocks. We often hit limits there. It’s not built for bulk searches or list building—only for single lookups. Credits also run out fast, even when no data is found. And you get almost no firmographic data: no employee count, industry, revenue, or tech stack—just contact details. For our team, it’s the perfect backup tool when other databases come up empty. But as our only prospecting tool for the DACH market, it just isn’t enough. Review collected by and hosted on G2.com.

Katie O.
KO
Katie O.
Manager, GTM
Small-Business (50 or fewer emp.)
"Convenient Email Lookup, But Data Quality Lags"
0.5/5
What do you like best about Lusha?

I like Lusha's popup feature on the side of the browser, which I believe is called a plugin on Google Chrome. This makes it easy to quickly know people's contact information. It makes Lusha way easier to use because when it's already in my browser while I'm looking at people, it's much simpler to just click the plugin rather than going into Lusha and looking up the person right there and then. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

The data quality is honestly not that good. We've had many bounced emails from them. While, yes, you can tell them if data's bad, I just think the overall percentage of bad data is a lot higher compared to competitors. Review collected by and hosted on G2.com.

Response from Vanda Lerner of Lusha

Thank you for the honest feedback. We're glad the Chrome extension is making contact lookup fast and frictionless for you — that's exactly what it's designed to do.

On email quality — we hear you, and we take this seriously. We recently shipped significant improvements to our email data, including 9M new verified work emails and a rebuilt email assignment model that improves accuracy, particularly for contacts at subsidiaries and larger organizations. We're committed to continuing to close this gap.

The Lusha Team