--- title: Lumos Reviews meta_title: Lumos Reviews, Features, and Pricing 2024 meta_description: Learn more about Lumos features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.7 review_count: 69 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Lumos Reviews **Vendor:** Lumos **Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 69 ## About Lumos Lumos is the first Autonomous Identity platform to automatically discover and manage access across all your apps. Instead of being overwhelmed by the sprawl of apps and access, Lumos empowers organizations with one unified solution that controls access on auto-pilot. With Lumos, gain full visibility, enhance security, and boost productivity — all in one platform. Trusted by hundreds of companies, Lumos powers millions of access requests across global companies. ## Lumos Pros & Cons **What users like:** - Users appreciate the **ease of use** of Lumos, noting its intuitive UI and streamlined access management processes. (11 reviews) - Users find Lumos to be a **huge time saver** , significantly streamlining application access requests and approvals. (10 reviews) - Users appreciate the **automation of workflows** with Lumos, significantly saving time and enhancing productivity for teams. (9 reviews) - Users appreciate the **sophisticated application integration** of Lumos, streamlining workflows and enhancing operational efficiency significantly. (7 reviews) - Users commend the **responsive customer support** of Lumos, enhancing their overall experience and resolving real IT challenges. (7 reviews) - Users value the **enhanced security** and control Lumos offers, significantly improving access management and compliance processes. (7 reviews) - Features (6 reviews) - Onboarding (6 reviews) - Time Saving (6 reviews) - Functionality (5 reviews) **What users dislike:** - Users find the **integration issues** with Lumos cumbersome, complicating the setup process for custom applications. (7 reviews) - Users find the **limited integrations** problematic, particularly missing support for major platforms like AWS, GCP, and Azure. (6 reviews) - Users find **integration difficulty** with Lumos due to limited SaaS options and complications in connecting other platforms. (5 reviews) - Users find the **complex setup** for integrations can be time-consuming and challenging for small IT teams. (3 reviews) - Users note a **lack of integration features** in Lumos, making subscription tracking and automation cumbersome. (3 reviews) - Users note the lack of **important tracking features** in Lumos, which limits its usefulness for certain subscription models. (3 reviews) - Users experience **limited access control** with missing integration options and unclear UI/UX elements affecting management capabilities. (2 reviews) - Difficult Setup (2 reviews) - Users find Lumos' **poor customer support** frustrating, especially due to the lack of live chat options for assistance. (2 reviews) - Poor Support Services (2 reviews) - [View Lumos pricing details and edition comparison](https://www.g2.com/products/lumos/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+03%3A16%3A47+-0500&secure%5Bsession_id%5D=8784fd32-e561-4584-aa97-e4a26f731115&secure%5Btoken%5D=1909ae19d3e195c16a6d151c591ba2906cc301e1d62689fa225192a17a0f789c&format=llm_user) ## Lumos Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Ironclad](https://www.g2.com/products/ironclad/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Lumos Features **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Policy Management - Access Termination - Approval Workflows **Tracking** - Spend Tracking - SaaS Utilization Tracking **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **User Maintenance** - Bulk Changes **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Governance** - Compliance Audits **Insights** - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection **AI Features** - Auto-fill Custom App Details - AI Assistant **Administration** - Reporting - Ease of set up for target systems - APIs **Reporting** - Audit log - Reporting **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Lumos Alternatives - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (481 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (316 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,298 reviews)