Lumoa Pricing Overview
Lumoa at a glance
Our prices vary depending on the amount of customer feedback analysed.
| Name | Price | Features |
|---|---|---|
| Lumoa Plans | Free TrialPer Month | Unlimited users
|
| Simple | Starting at €525.00Per Month | Unlimited users
|
| Professional | Starting at €999.00Per Month | Unlimited users
|
| Custom | Contact UsPer Month | Unlimited users
|
Lumoa pricing & plans
Top Rated Lumoa Alternatives
Lumoa Alternatives Pricing
The following is a quick overview of editions offered by other Feedback Analytics Software
 Frontline Care | Contact Us | Best for customer experience and contact center leaders who want to retain and upsell more customers
|
 PLATFORM | Contact UsPer Year | Everything you need for a world-class customer experience program
|
 Basic | $19.00 | Essential features for individuals to get started in one pack.
|
Various alternatives pricing & plans
Lumoa Pricing Reviews
The sentiment analysis has helped my organisaton tremendously.
It's now very easy to understand with greater depth what customers mention regarding our business, what htey need and what they are satisfied with.
In just a few clicks we go from data to insights and the root cause of our issues, which gives us the ability to plan for projects quickly and effectively.
Highly recommended also for their features/price ratio, they are ridiculously cheap for what htey can do if you compare them with the Medallia and Qualtrics. Review collected by and hosted on G2.com.
Not much to add, it delivers on our expectations Review collected by and hosted on G2.com.
Lumoa brings together customer feedback from multiple sources. I find it particularly useful for keeping an eye on CSAT and NPS scores, reading the feedback, and assigning some customer comments to myself or colleagues for follow-up. Lumoa analytics tools help you get a rough understanding of the feedback topics, and allow you to drill down. Having no additional cost per user is valuable as it makes it easier to share feedback within the organisation. Lumoa team is quite helpful and reacts fast, and the tool is improving. Review collected by and hosted on G2.com.
Feedback analytics/categorisation is done based on a manually created model so how helpful and accurate it is depends entirely on how much time and effort you put into setting it up. Lumoa GPT functionalities are still work in progress, and AI insights not entirely accurate. The UI is somewhat dated and usability not the best although it is mostly quite functional. Review collected by and hosted on G2.com.
