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Luminous Reviews & Product Details

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Time to Implement

2 months

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Luminous Reviews (22)

Reviews

Luminous Reviews (22)

4.8
22 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of Luminous, highlighting how easy it is to onboard and customize the platform for various business needs. Many appreciate the comprehensive features that streamline inventory management and enhance operational efficiency. A common limitation noted is a slight learning curve for new users, but this is generally seen as manageable.

Pros & Cons

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Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"Great Little Company to work with"
What do you like best about Luminous?

The Team at Luminous is always super attentive and quick to jump on any question or concerns we have. We use it every day and it has become a staple for our company.

If there is ever a feature that is missing or not working the way we'd like, they are quick to offer and impliment solutions. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

The usual downside of working with a startup is dealing weith the growing pains, but they do a good job to minimize these Review collected by and hosted on G2.com.

Response from Alex Mospanyuk of Luminous

Thanks so much for your review! We value our customers and their feedback more than anything.

Matt W.
MW
Small-Business (50 or fewer emp.)
"The Luminous Team is Great!"
What do you like best about Luminous?

Josh S and the rest of the Luminous team have been very helpful. They are always available to help and answer our questions. They've even quickly implemented features that we would like to use as a small business! Review collected by and hosted on G2.com.

What do you dislike about Luminous?

Importing information from old software programs into Luminous was at first confusing. However Josh S walked us through it and it is working smoothly now! Review collected by and hosted on G2.com.

Response from Alex Mospanyuk of Luminous

Thanks Matt!

Devin B.
DB
Small-Business (50 or fewer emp.)
"Provide the Features we Needed"
What do you like best about Luminous?

Has so many features and the account management is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

Just had to learn a few new terms. Not a big deal. Review collected by and hosted on G2.com.

Response from Alex Mospanyuk of Luminous

Thank you so much for the review!!

BS
Small-Business (50 or fewer emp.)
"Luminous has any feature you could hope for!"
What do you like best about Luminous?

Behind Luminous is a hard-working team that has helped onboard our small company onto Luminous and has rolled out features in short order that we have requested. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

Committing our entire inventory and invoicing systems onto one platform can be tough in the beginning, and getting the whole team on board to understand how Luminous will impact their process is also difficult. These are short term issues though, and over the long term having everything sync to Luminous is ideal! Review collected by and hosted on G2.com.

Chloee B.
CB
Small-Business (50 or fewer emp.)
"Expansive and helpful."
What do you like best about Luminous?

I like how much Luminous has to offer. From managing inventory to channels, it feels like it can do almost anything. I primarily manage inventory, and it is effortless and straightforward. If there are any issues, support is on it right away. They always value user feedback and are always accessible for all of your needs. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

Everything has its bugs, and there have been hiccups, but it's been nothing that they haven't been able to fix promptly. Anything that goes wrong can be reported and taken care of, and they will even let you know when it has been taken care of. Review collected by and hosted on G2.com.

Karina G.
KG
Product Developer
"Thank you for all your help"
What do you like best about Luminous?

I am the product developer for Blaze Vapor. We started the company a year ago and since we hired the services of Luminous we are much more organized and much more efficient with more time to take care of the sales department. The customer service this company offers us is over the top. Guys I am taking the time to leave this review because I do believe that you are a kind service and the continued improvements are so on the point. Thanks Review collected by and hosted on G2.com.

What do you dislike about Luminous?

So far everything is amazing. Thank you guys for your service. Review collected by and hosted on G2.com.

Brian  A.
BA
Product Research Lead
Market Research
Small-Business (50 or fewer emp.)
"Intelligent, end-to-end inventory management software"
What do you like best about Luminous?

Very simple to use in many ways. For example, the left tabs stuff is very organized, so you won't forget where things are all the time. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

They said they would be working on a notification system on their end. We will see! Review collected by and hosted on G2.com.

SS
Procurement Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent For Beginners"
What do you like best about Luminous?

It is very easy to use and the user interface is very crisp and to the point so any beginner can get a good grip on it. So I would say that a really good initiative. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

Well all applications has ups and downs so this has too which is it can be laggy in times and hence can trigger some crowd. But I am ok with it as long as it does the work. Review collected by and hosted on G2.com.

Zac M.
ZM
Small-Business (50 or fewer emp.)
"Makes tracking inventory much more efficient"
What do you like best about Luminous?

Luminous is very helpful in seeing all of my inventory in one place, and it can be tracked and monitored in multiple locations from one dashboard. Easy to make changes or adjustments as well. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

There are many tabs and things to learn, so it may take a minute to learn all of the tabs and systems in order to be familiar with how to read all of the pages. Review collected by and hosted on G2.com.

Edgar Z.
EZ
Small-Business (50 or fewer emp.)
"Awesome Product"
What do you like best about Luminous?

The setup process is very hands on from the wonderful team at Luminous, they walk through every step to ensure you understand it and more than anything they customize the system to our needs. Review collected by and hosted on G2.com.

What do you dislike about Luminous?

I dislike the fact that there is not an app yet Review collected by and hosted on G2.com.

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