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Lucid Visual Collaboration Suite Reviews & Product Details - Page 5

Lucid Visual Collaboration Suite Overview

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming and system mapping, and Lucidspark, a virtual whiteboard designed for brainstorming, ideation, and early-stage planning. These tools support a range of common use cases such as process documentation, workflow design, architecture planning, team retrospectives, and cross-functional collaboration. To support more advanced business needs, the suite includes built-in accelerators for Agile planning, cloud architecture, and process transformation. These features help teams standardize practices, improve alignment, and reduce friction in decision-making. Lucid Software develops and maintains the suite, along with airfocus, an AI-enabled product management and roadmapping platform. airfocus is used by teams to prioritize initiatives, define product strategies, and connect long-term goals to day-to-day execution. The combined toolset provides a flexible digital workspace that can adapt to different team structures, industries, and workflows. Lucid’s products are used across a broad set of industries, including technology, healthcare, finance, manufacturing, and education. The platform supports over 100 million users globally and is the most widely used visual collaboration platform among the Fortune 500. Organizations such as Google, GE, and NBC Universal use Lucid’s tools as part of their everyday collaboration and planning workflows. Key features include: Diagramming, whiteboarding, and product roadmapping capabilities Agile, cloud, and process-focused accelerators Support for real-time and asynchronous collaboration Integrations with Google Workspace, Microsoft 365, Atlassian, and others Enterprise-ready administrative controls and data protection measures Lucid also partners with major technology providers and maintains compliance with key industry standards.

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Lucid Visual Collaboration Suite Details
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Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish
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Product Description

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

How do you position yourself against your competitors?

While some of our competitors require users to sacrifice valuable functionality for real-time collaboration, our cloud-based platform has collaboration built right in.

Organizations that use Lucid can expect a 410% ROI and save 146,000 hours of follow-up meetings over three years (according to a 2023 commissioned Total Economic Impact™ study conducted by Forrester Consulting).


Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,726 Twitter followers
LinkedIn® Page
www.linkedin.com
1,209 employees on LinkedIn®
Description

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark, and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.


GV
Overview Provided by:
Marketing Leadership at Lucid Software (Lucidchart & Lucidspark) | LinkedIn Learning Instructor | B2B SaaS.

Recent Lucid Visual Collaboration Suite Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Easy to use"
Easy to use their org hierarchy chart for my senior leadership
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use software for beautiful diagrams"
I like the built-in images for cloud resources and configurability of text and grouping
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Powerful Diagramming with Intuitive Templates"
Lucid’s extensive library of templates and shape libraries makes building complex flowcharts, network diagrams, and org charts incredibly fast. The...

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6,320 Lucid Visual Collaboration Suite Reviews

4.5 out of 5
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6,320 Lucid Visual Collaboration Suite Reviews
4.5 out of 5
6,320 Lucid Visual Collaboration Suite Reviews
4.5 out of 5

Lucid Visual Collaboration Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
TR
Senior Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I have a yearly subscription for lucid chart. Lucid is very beneficial to functional consultants to design,architect and present in such a way to the technical consultants in ERP technologies . I regularly use lucid charts for designing SAP user experience screens . i used to share the lucid diagrams to my colleagues to view ,edit,comment . Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

i would like to suggest the lucid team to introduce SAP shapes and icons for better productivity in SAP ERP systems . Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

in SAP ERP technology , we use this lucid visual collaboration suite as a visual presentation tool for performing functional specifications . We can replace the excel with this LUCID in our technology for designing and capturing screens for programmers. Review collected by and hosted on G2.com.

CC
Educator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I appreciate how the platform allows multiple users to collaborate and make edits simultaneously. It’s convenient having everything on one page, with features that automatically organize content for a clean layout. I also like the ability to lock elements in place, ensuring they can be moved together without becoming scattered. While I’m still learning how to optimize its features, the platform’s functionality has been very helpful so far. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I have to open Lucid in incognito mode because it doesn’t load properly in standard Google Chrome. Although it works in other browsers, I primarily use Chrome, so this adds inconvenience. Additionally, it’s frustrating to have to manually adjust the font size and color settings every time. Lastly, I think it would be better if only the document creator had the ability to hide or unhide content for better control and organization. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid is an excellent alternative to a recently unavailable collaborative platform. Review collected by and hosted on G2.com.

JV
Senior Software Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

For the entire time I've been in the Software Development Field, Lucid has been a core component of visualization and collaboration. You can create an initial document, send it to others and work on it with multiple people in real time. I have built lots of High Level System Architecture documents, Database schema, lots of Organigrams and even interactive UI Mockups where you can click on buttons. It is very easy to implement new High level designs, which without Lucid, I'm really not sure if I would be able to share my vision this clearly.

You can create Teams or Folders and add people in them so that you can share and find documents very easily. The folder architecture is great and allows me to organize the documents and design by projects/products. It integrates very well with Entra ID.

I have built our SDLC (Software Development Life Cycle) using this platform as well. Easy to then share to everyone.

I had one problem related to my graphics card and a brand new update (boxes were appearing weirdly) they released at one point, contacted their support and they enabled me to turn off the feature flag from the UI for that new feature within hours, and they fixed the problem a few days later for me to use the fonctionnality. Truely a great compagny.

If you aren't using Lucid in 2024/2025, you are definetly missing on something very good. I personnaly use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I really like everything about Lucid. There isn't anything that I wish was better.

There are functionnalities which I think could be great to add. I always want to generate Icons using AI for new internal software services to add branding, it could be interesting for the platform to have this built in. Someplace where you tell it "Hey here is what my service is doing, please generate an SVG icon for it and I want to to be related to an eagle." and it would generate icons for you choose where to add it. I think this would be a great addition to a visualization platform like this. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid is solving the main problem of creating the same vision for everyone. To me, this is the most important problem that it solves. A picture is worth a thousand words. Review collected by and hosted on G2.com.

AU
Site Reliability Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Lucid Visual Collaboration Suite?

The drag and drop interface is a thing which i like and also multiple user can collaborate in real time for a same diagram, It aslo has pre build templates which makes easy to create a architecture diagram, Also it can integrates with different popular tools like google drive, etc. So these are the things which i liked most in lucid visual collaboration, I use this tool frequently to create architecture diagrams Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

If you are working with no internet access then you cannot fully access lucid ( this can be a limitation ). It should have full offline mode Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It allowing me and my team to collaborate in real time to make an architecture, lucid charts provides scalable pricing, Lucid integrates with popular tools like google drive, jira, etc. It simplifies the process of creating an architecture diagram with its pre-built templates drag and drop interface. Review collected by and hosted on G2.com.

AG
Solution Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I love the fact that it is a very intuitive tool and that multiple people can be working on the same board live, allowing for good collaboration and interactions. I really like that it is up and running from the get go and I feel like it is something that I use not daily but every 2 - 3 days. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I would eally like the option to have "voice" rather than only cha and comments, I know this software is not specificlly built for it but I think this would be greatly appealing. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It is solving the problem of having a repository of all diagrams from many clients and giving us templates to have at least a basic starting point for all projects Review collected by and hosted on G2.com.

MT
Director, Customer Success
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucid has become our go-to tool for brainstorming, planning, and organizing ideas. The intuitive interface makes it super easy to create flowcharts, mind maps, and other visuals. I love how it lets multiple team members collaborate in real-time—it's like having a virtual whiteboard that everyone can access from anywhere. The templates are a great starting point, saving us time, and the integrations with other tools like Slack and Google Drive make everything seamless. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Nothing major, but having more out-of-the-box templates would make it even better. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid helps my team stay organized and aligned, especially when working on complex projects. It makes it easy to visualize workflows, brainstorm ideas, and share plans in one place. This has saved us a lot of time and reduced confusion, ensuring everyone is on the same page no matter where they’re located. Review collected by and hosted on G2.com.

JH
Staff Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Lucid is the best application for creating AWS networking/server related diagrams. I find it easy to find all the different AWS icons is a breeze. I frequently use it to create network flow diagrams and using templates makes things so much easier. We've implemented it throughout the company and we have a lot of employees utilizing it. It easily integrates with other applications like Adobe and it easily exports to MS Visio in case there are users that want to view/update it. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Learning how to use Lucid took a little while as it's different than Visio. Customizing objects in Lucid was a little tricky but once I got acclimated to the process it was much easier. Other than that I think Lucid is a great product and will continue to use it until something better comes along. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Diagramming AWS architectures and applications

Diagramming on-prem hardware setups and configurations

On-prem Microsoft AD architecture Review collected by and hosted on G2.com.

KK
Senior Business Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lucid Visual Collaboration Suite?

This program makes it so easy to create process flow charts, especially for BA and Product Owner roles. They have defined objects which represent certain actions/processes and they remain uniform when using the templates.Even root-cause analysis is easily done with this software. I can’t believe I didn’t know about it sooner! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Perhaps the navigation and menu structure. It seems a bit cumbersome. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It provides an opportunity to standardize the icons/shapes/symbols used to define processes. If these are easy to drag and drop, it is easy to form the flow. Review collected by and hosted on G2.com.

MA
Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

It's a very interactive platform with several templates, helps making the complex diagrams remarkable easily. It's easy to use and the best part is it's cloud based and anyone can start using immediately. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I didn't came across to any issues so far, it's just very large diagrams can sometimes cause slowness issues. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

We usually plan things being on a call and we always require something to describe the process flow. We use it for project planning, progress tracking or what not. It helps use visualizing all the ideas/tasks on single screen with assignee and current progress at the same time. Review collected by and hosted on G2.com.

PS
ServiceNow Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Where I get value -

1. Easy to find extensive libraries of diagrams and shapes

2. Easy and realtime collaboration between me and my colleagues

3. A good library of tutorials are provided by Lucid where I can understand and learn new concepts

4. Easy to signup and create diagrams of need, I can create a basic flowchart to a complex business diagram

5. Easy to brainstrom ideas using Lucid tool Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Some points that I find as a hinderence when I am using Lucid Chart for personal use -

1. Only 3 diagrams are allowed (which is fine, I can work with it, most tools provide limit of 3 diagrams)

2. Bigger challenge is that only 60 shapes are allowed in one diagram. This is the most important thing that keeps me from using lucid chart for personal use out of office Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

1. It provides a centralised place to prepare business diagrams and charts

2. It solves the issue of easy collaboration where I and my colleagues can edit the diagram

3. Extensive library of shapes, so I don't need to worry about not finding a shape that I need

4. Extensive library of tutorials so that I can learn new concepts Review collected by and hosted on G2.com.