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It is difficult to choose a "best" attribute for LRS Output Management. From a software and solution perspective, LRS Output Management creates multiple products which do exactly what they're supposed to do, have superb resilience and uptime, can be used massively at any and all hours, are easily integrated into required workflows, and are simple enough for large audiences to use and understand. From a support perspective, LRS Output Management provides outstanding support, troubleshooting, and general knowledge for all aspects of their products, from implementation to resolving issues to answering any and all questions. From a communication and sales perspective, LRS Output Management is fantastic: From contract and new product information to providing critical support and planning for new product implementation, their services are top-notch. Review collected by and hosted on G2.com.
Checking with management, we can't think of any negative feedback to suggest for LRS Output Management. They have been a phenomenal partner for us in every way. Review collected by and hosted on G2.com.
63 out of 64 Total Reviews for LRS Output Management
Overall Review Sentiment for LRS Output Management
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Secure Print(MFP Secure) is a good product. LRS/DIS was a good AD authentication integration piece. User self service is nice. Review collected by and hosted on G2.com.
Gateway is difficult to set up and does not query Active Directory like LRS/DIS does so either the user needs to manually enroll their card or the admin must run a manual import an a regular basis. They do not send email updates for issues or problems. Support documentation is limited and self help is non-existant. All other companies we deal with there is a lot of peer documentation but that is not the case with LRS. The support personell are nice but have a dificult time helping with issues as the fixes are not in their public available documentation and they must ask for internal documentation.
I get the feeling this is so you must purchase their professional services to impliment updates. Review collected by and hosted on G2.com.
LRS helped us collapse 20+ print servers down to 2 servers (1 active, 1 passive)
Centralized output management from 1 console
Being in healthcare, the LRS transform has been so helpful to manage Epic print without the need of print drivers
Being a VDI shop, VSPA (Virtual Session Printer Agent) is a key component to helping manage print across 9000+ virtual desktops
MFPSecure has enabled our users to print confidential or senstive output in a secure manner helping to elimiate abandoned print
Affiliate Printing has enabled the organization to securely print over the Internet from some of our business partners
LRS console is easy to navigate so it has been helpful in training our team
Above LRS having a great solution, LRS customer/technical support has been exceptional; developed a great business relationship with the LRS team Review collected by and hosted on G2.com.
No negative feedback about this solution at this time; if I had to state a "possible" dislike, it would be the cost of the solution.......but "you get what you pay for"! Review collected by and hosted on G2.com.
LRS allows multiple SAP systems to connect to and share thousands of printers. The software has filters that can be customized to do various things like tray selection or bin selection. In order to insure consistency and to remove the requirement for Bardimms, you can use Global Fonts. Printers can be set up with IP Addresses or Host Names. If a printer is down you can divert the output to another printer. You can catagogize the printers to lets say be grouped by geographic location or by application. Queues can be used to store documents for a configurable length of time. This helps in the event important documents are stuck in a broken printers queue so you can send the output to another printer. The support from LRS is impecable. They always get back to you and help you to resolve any issues and instruct you how to read the logs so you can determine problems yourself. Upgrades are easy as you just have to extract new binaries after you save the original binaries. Since the configuration of each printer is stored in a file you can replicate and entire system quickly. Review collected by and hosted on G2.com.
I have been using LRS for a number of years and honestly I have not come across anything I dislike. If you dislike something or wish the software could do something else just ask the technical team and they may have a solution that you are not aware of cause the system is highly configurable. Review collected by and hosted on G2.com.
The LRS Output Management System excels in efficiency and reliability. It processes tasks swiftly, ensuring that our outputs is managed without delays. The collaboration with the LRS team has been outstanding; they are highly accessible and responsive. Whenever we have questions, they provide comprehensive and timely answers. Solutions are quickly implemented. This level of support significantly enhances our confidence in the system and LRS. Review collected by and hosted on G2.com.
The only area that could benefit from improvement is the documentation, particularly in the EOS Replicate section. However, even in this regard, the LRS team has been exceptional in providing swift and comprehensive responses to our questions, ensuring that any gaps in the documentation do not hinder our operations. Review collected by and hosted on G2.com.
LRS has allowed us to manage our previously unmanageable high volume of EMR print output to a vastly diverse catalog of physical target devices. Review collected by and hosted on G2.com.
the initial setup is very complex and detailed, but once that base configuration is established it scales and grows very dynamically. Review collected by and hosted on G2.com.
We started out using Microsoft Print servers before switching to LRS. We have had far less outages since making the switch. The support staff has also been very helpful in diagnosing issues that have been found. Review collected by and hosted on G2.com.
There are only a couple of things I would like to see changed/updated about LRS.
1. Updates are a bit of a pain. I am never sure if there is a newer version and when there is a newer version the upgrade process can be complicated. I wish that I could download the update and when I run it, it looks and sees what has updates and does that instead of having to pick and choose what needs updated.
2. The reports could use a lot of updating for me. I think there should be a way to sort and export the printers, but that is not possible. Review collected by and hosted on G2.com.
LRS has been the most flexable, easy to use and reliable printing solution I have ever used. Backed by their amazing support, sales and all around knowledge, they have provided us with over 7 years of non stop service for our users. I highly recommend them to anyone looking for any printing solution from the small to enterprise level. Review collected by and hosted on G2.com.
Nothing really. They have always helped at every step of the way. Though early setup, planning and getting off the ground, they have always been there. Review collected by and hosted on G2.com.
LRS Output Management gives many different ways of sending documents to many different receivers. Our organization is sending to traditional printers, network folders, and a few other digital receivers. Also, whenever we have issues the support team at LRS has always been top notch. Review collected by and hosted on G2.com.
While the interface is simple and everyday management is easy, with our organization we have a complicated set up for all of the various inputs and outputs to LRS VPSX. Review collected by and hosted on G2.com.
The LRS system allows excellent printing control and troubleshooting.
Their SAP printing integration solution is robust and has multiple options to fix problems.
In fact, one of the main factors in choosing LRS is printing from SAP.
Their Support team is really good, knowledgeable, and ready to help. Always use LRS team for a complicated implementation. Review collected by and hosted on G2.com.
I will not call dislike, I will call it lack of features or complication in those features which could be better or simpler to use.
Secure printing is complicated to set up on printers.
I'm missing an option to generate a report or list of printers. To get it it is required to purchase a separate module.
I'm also missing an option to help identify printers that are not in use to help maintain a healthy environment, helping delete those unused printers. Review collected by and hosted on G2.com.
The EOM prodcut is suite is highly configurable and provides integration for any source. There are several ancillary applications that offer solutions or features for many desireable services, like secure printing, self service administration, etc. Their product suite makes a "best of suite" approach to EOM easy to support. Review collected by and hosted on G2.com.
Documentation for services is starting to become an issue. Products are released ahead of guides illustrating how set up certain application components. There are also confguration points in multiple applications that don't reside in the main interface, and are only set in text configuration files buried in application file systems. This means a consumer is either "all in" in discovering and learning the nuances of LRS products, or relying heavily on proffessional services to stand up the environment. Review collected by and hosted on G2.com.
