Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about Loxo?

I love integration with LinkedIn - it's incredibly easy to keep your candidates up to date and displayed clearly. I'm also a big fan of the email campaigns - both in terms of how easy it is to set up and email all your contacts, and the advantages of using a multi-stage campaign. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Nothing really. There are some features I don't personally have a need for, but I can see how they'd be great for other recruiters. Tailored packages are available to ensure you get the features you need, which is really helpful. Review collected by and hosted on G2.com.

James D.
JD
James D.
Director - Jenrick Technology
Small-Business (50 or fewer emp.)
"Best recruitment CRM I have used"
5/5
What do you like best about Loxo?

Every tool I need is in one place, CRM, phone, email outreach, sourcing Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Maybe the VOIP phone could be better. I have occasionally had issues Review collected by and hosted on G2.com.

Lexi J.
LJ
Lexi J.
Executive Recruiter
Small-Business (50 or fewer emp.)
"Loxo for Life!"
5/5
What do you like best about Loxo?

Aside from the cute little logo, I love how user friendly everything is, and how loxo is always up to date with the newest trends. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

I wish you could remove candidates from jobs super easily from their profiles. Instead, you have to navigate to that job's pipeline instead and search for their name. Review collected by and hosted on G2.com.

Tom B.
TB
Tom B.
International Sales Director
E-Learning
Small-Business (50 or fewer emp.)
"Great platform"
4.5/5
What do you like best about Loxo?

Usability and functionality for Exec Search firms. Big public database. Ability to do campaigns to candidates or clients. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Loxo is difficult to connect to other software platforms. It lacks full integration with Google, like Google Meet—lacks integration with Zapier. Review collected by and hosted on G2.com.

Verified User in Higher Education
EH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Very High Hopes - Did NOT Live Up To Expectations"
1/5
What do you like best about Loxo?

The promise of having a robust resource with sourcing, ATS, CRM all in one place. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

There are a number of things that are leading to me leaving Loxo mid-year, even though I am on the hook for a full year of payments. Things I wish I had known:

Sourcing tool is not relevant to my industries. And it is finicky - even during a training they faciliated to try to get me to stay - a major company was not in their sourcing database because the name was misspelled. It is very much less effective than I had hoped. I'm willing to say some of this is my own usage - but it's just not what I hoped it would be.

Client Portal. Is not password protected and I need it to be. It has rigidity to the structure that frustrated me. It is unusable for me.

Application Form. You cannot adjust this or modify this in the way I need to. You can add forms - but not in a way that worked for me. For instance, you cannot make a note like "upload a resume and cover letter" in front of the box where applicants upload materials.

EEO Form. They do offer an EEO form that has protections for the data - BUT - it does not match the US federal form, and you cannot change it. It is unusable for me.

Customer Service. They sold me on this and said that they beat the competition on this front. And yet I was often disappointed with things like a 36 hour wait time.

Cost. Sure it's a good investment if all the component parts work. But when I can't use the application form, the EEO tool, the client portal, and I don't get what I need from sourcing... well, that's a waste of a substantial amount of money!

Individual trainers and folks were nice and tried to make it work, but I wish I had known all of this before. Plus, my staff that I've brought on just finds other systems much more intiutive. We are at the point of needing to add a seat so we are moving to a different system and just eating the cost of the rest of the year with loxo. It's not cheap! So really make sure it works for you before you confirm. Review collected by and hosted on G2.com.

Nick B.
NB
Nick B.
Founder
Small-Business (50 or fewer emp.)
"Incredible CRM/ATS"
5/5
What do you like best about Loxo?

It's UI and usability are amazing but it's fully integrated AI is the best around. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

I have been using for about 3 months no and no complaints so far. Review collected by and hosted on G2.com.

Cynthia B.
CB
Cynthia B.
Principal & Founder
Small-Business (50 or fewer emp.)
"So simple! Great onboarding support!"
5/5
What do you like best about Loxo?

Loxo has been so easy to use, and the support in getting started is unparalleled. Loxo has every customizable feature that will make sense for any recruiting business. We have unique requirements and the Loxo team was able to easily accommodate. I will refer this product to my network of recruiter friends. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Only downside is the lack of a robust email tool that can accept templates for outreach. I have faith this feature that will be added sooner than later! Review collected by and hosted on G2.com.

Robin B.
RB
Robin B.
Managing Partner
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Loxo makes recruiting ridiculously simple."
5/5
What do you like best about Loxo?

The interface is clean, fast, and intuitive; you don’t need a manual or a training session to get going. What really sets it apart is how seamlessly it blends ATS and sourcing in one platform. It cuts down the time recruiters waste bouncing between tools and keeps everything in one clean, efficient workflow. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Just like any other tool, it's only as good as the recruiter using it. Implementation across the team varies. Review collected by and hosted on G2.com.

Denise D.
DD
Denise D.
Senior Technical & Marketing Recruiter
Small-Business (50 or fewer emp.)
"We were an early user/client, it has gotten MUCH better in the last year."
4/5
What do you like best about Loxo?

AI searching and outreach campaigns. These are newer features I am using Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Title limitations on jobs. I would like to use my own client's titles Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Loxo - Good Sourcing Tool for Applicants - Poor CRM for Biz Dev"
4/5
What do you like best about Loxo?

Robust sourcing tool, lots of applicants, easy to use interface, responsive support, a lot of customization, very useful chrome extension, fair credits. Review collected by and hosted on G2.com.

What do you dislike about Loxo?

Very poor sales CRM with zero mobile functionality, not able to export contacts or candidates easily, poor email capabilities (unsafe sender settings for bulk outreach), and phone integrations are pretty useless. Not many native integrations. Also, wish we could message more directly through linkedin or do some sort of multichannel outreach. Review collected by and hosted on G2.com.