I like that it's a CRM with all of our candidates, we use it as our "Source of Truth." But, along with that it has so many other capabilities like Sourcing, Outreach Campaigns, etc. Review collected by and hosted on G2.com.

There are some requested things that would work really well for our organization that haven't been implemented yet, or other changes get made that impact our work flow and don't affect us in a positive way. Review collected by and hosted on G2.com.

Loxo has always been a company that seeks to push the dial and find out what are the latest trends to better the experience for their users. I can say with confidence that it has been a joy to use their product year in and year out! I would highly recommend them for any size company. They aren't doing too much and are always seeking feedback to improve. Great product! Review collected by and hosted on G2.com.

I would say the only areas where I can see Loxo improve would be their interface. Sometimes it can be and act a little dated. The features are great but if three could be some updated interface things, that would be amazing! Review collected by and hosted on G2.com.

I love how I can see each candidate in a large view and move them from stage to stage seamlessly! This is a visual that all recruiters wish they had! I can source right in Loxo and see if any of the candidates in my database are a fit. The Loxo extension is extremely useful when adding or update contact information. It's quick and easy to text through the system. Review collected by and hosted on G2.com.

Sometimes my emails sent through the system end up in spam to a gmail address. Review collected by and hosted on G2.com.

It is very user friendly and easy to navigate, making recruitment easy and fast. Their automation features like resume parsing, AI-powered searches, candidate communication, and interview scheduling helps to reduce manual work. Review collected by and hosted on G2.com.

Their services are priced on the higher side, yet the level of customization available—particularly when it comes to reporting and branding—is quite limited for what you pay. Review collected by and hosted on G2.com.

Constant innovation and adding incredible new features at a regular basis. The focus on AI is a real plus for our business going forward. Review collected by and hosted on G2.com.

Nothing really so far, very impressed. One possible note is some of the data in Loxo Source can be outdated, but it's few and far between Review collected by and hosted on G2.com.

As an agency recruiter, I've used several ATS platforms, and Loxo has truly stood out in many ways. The implementation team was outstanding — they were supportive, responsive, and made onboarding feel seamless. One of my favorite features is the built-in support chatbot. I was a little skeptical at first, but it has consistently been clear, helpful, and easy to follow, offering multi-step instructions anytime I run into a question.

The user experience (UX) is another major highlight. The interface is clean, modern, and intuitive, which makes navigating the system feel effortless. I also love how searchable everything is — it's quick and easy to find candidates, jobs, or contacts whenever I need them. Loxo’s functionality overall is excellent and makes daily recruiting tasks more efficient and organized. Review collected by and hosted on G2.com.

That said, there are a few areas I'd love to see improved. I don’t love that candidates can only be submitted through the "Jobs" portal — it would be much more convenient if there were an option to submit directly from the candidate’s profile. Also, while the core platform is strong, I wish Loxo had more integrations with tools I already use, like Apollo and my phone provider. Their partnerships and integrations are a bit limited compared to some other ATS platforms. Review collected by and hosted on G2.com.

After using Profile CRM for 23 years in my recruitment business and replacing it with Loxo, we are absolutely delighted with the results!

We love the fact that all the data is constantly updated and interactive within the whole platform. The ability to use the Loxo Chrome extension to add candidates to the database directly from LinkedIn is also very helpful.

The BD facility within Loxo which enables you to set up email campaigns to both candidates and companies is also greatly beneficial! Following a brilliant catch-up call with a member of your team Jackii Aitken, I was able to set up an email reach out campaign to a list of candidates using the sourcing facility within Loxo and this resulted in a £21,000 fee!!!

I would highly recommend Loxo to any recruitment/search business seeking an interactive CRM system that delivers ROI! Review collected by and hosted on G2.com.

On the odd occasion it has been slow which may have been down to my internet connection! Review collected by and hosted on G2.com.

I've been using Loxo for about 18+ months. There is a steep learning curve because of AI. I'm not sure if this is a good or bad thing; Loxo continuously updates the system, which is a positive development.

However, it does require concentration to absorb the changes and determine the best way to utilize them.

The ability to create email campaigns within the program appears to be improving. Review collected by and hosted on G2.com.

No phone numbers and rarely do they provide reliable email addresses. Review collected by and hosted on G2.com.

As someone new to recruiting, I needed an ATS that just took care of things. Loxo is that platform. Its keeps me organized for each job I'm working on, my deal pipeline, and most importantly makes it easy to import candidate information from LinkedIn. It integrates with my note-taking app, ensuring I don't miss any details in my conversation. Customer support has also been top notch!! Review collected by and hosted on G2.com.

There's definitely room for improvement if using as a sales CRM for keeping track of your sales pipeline in addition to an ATS Review collected by and hosted on G2.com.

From keeping everything in one place, being able to seamlessly share data/pipeline info with clients, having an inbuilt AI function for outreach AND the ability to update profiles from LinkedIn, Loco has it all! Let’s not forget the fantastic CS/CX team as well helping bring it all together for us. I’m a huge fan and couldn’t be more satisfied with Loxo! Review collected by and hosted on G2.com.

Ability to automatically notice if a LinkedIn profile user has changed their URL slug to avoid potential duplicates in the internal database. Review collected by and hosted on G2.com.