I love the Shop Now feature and easy exchanges. Our retained revenue has more than doubled! Review collected by and hosted on G2.com.
We have had some odd return issues with customers but they have been minimal outliers. Most everything has run perfectly smooth! Review collected by and hosted on G2.com.
Loop has simplified the return process for our company. It has made returns, exchanges, and even up-sell a breeze that we don't have to worry about or manage. Review collected by and hosted on G2.com.
There is nothing we dislike currently about Loop. Review collected by and hosted on G2.com.
loop stores all of the information you need to process returns and makes a seamless process for customers whether they are returning or exchanging. Review collected by and hosted on G2.com.
I wish there were more options on the backend, editing a return/exchange. Review collected by and hosted on G2.com.
It is easy to navigate, reports are easy to use. Review collected by and hosted on G2.com.
The new way an item is showned if it is an exchange. The old way shows a tag <EXCHANGE> next to the item, but the new way is hard to figure out so I have to go back to Shopify to look for a 100% acurate answer. Review collected by and hosted on G2.com.
How seamless it is for the customer experiences. It's much easier than our last system. Review collected by and hosted on G2.com.
How the notes at the bottom of the return page aren't very detailed. Review collected by and hosted on G2.com.
Easy return for customers builds trust and keeps them coming back. Review collected by and hosted on G2.com.
Everything from loop works great so far. Review collected by and hosted on G2.com.
I've checked out quite a few apps before signing with loop. I love their exchange features, allowing people to get extra credit and all the rules they have. Many competitors do not have proper exchange features. Review collected by and hosted on G2.com.
It does get a bit complex with how many features they have that accomplish the same thing- rules, blocklists, and flows can all stop products from being returned. Review collected by and hosted on G2.com.
I love that Luke is very user-friendly. It did Review collected by and hosted on G2.com.
I love that loop is very user-friendly. It did not take very long for our team to get on boarded and implement it in our systems.
I Love the note feature in customers orders. It's been perfect for communicating across all teams
It's been a game changer for our team and our customers. Definitely recommend using loop for your return needs Review collected by and hosted on G2.com.
The automatic processes that lets you do other important tasks. Review collected by and hosted on G2.com.
I like everything, specially the new features. Review collected by and hosted on G2.com.
WORKFLOWS, CUSTOMIZABLE RETURNS REASONS. Review collected by and hosted on G2.com.
SEARCH COULD USE IMPROVEMENTS . Review collected by and hosted on G2.com.
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