Loomly Reviews (1,795)

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Loomly Reviews (1,795)

View 1 Video Reviews
4.6
1,795 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Loomly for its ease of use and affordable pricing, making it a reliable choice for managing multiple social media accounts. The platform's intuitive interface and collaborative features streamline content planning and scheduling, allowing teams to work efficiently. However, some users note limitations in analytics and Instagram integration, which could be improved.

Pros & Cons

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Paul P.
PP
Paul P.
President/Sr. Producer
Small-Business (50 or fewer emp.)
"Great for Team Collaboration!"
5/5
What do you like best about Loomly?

I love the collaboration & message tools; since switching from Hootsuite, communication among team members has improved, as they talk to each other and me. It helps in creating a consistent voice and also in planning out our social media marketing and communications. I also love the library feature, which I just discovered, which makes it easier to be consistent in our imagery. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

The fine-tuning and duplication features are sometimes quirky. When duplicating a post, sometimes times don't translate correctly, and also the fine-tuning does not transfer. This can be frustrating, as you read the generic copy, and the post seems to be A-OK, but then the fine-tuning didn't transfer. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Paul! I'm glad to see that Loomly is increasing collaboration within your team and that it's helping you stay consistent on social media! Thanks for being a Loomly customer, and have a wonderful day. 💚

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Intuitive & Easy to Pick Up"
5/5
What do you like best about Loomly?

Navigation and planning is super simple. It's minimal and fuss-free, which makes things easy to navigate. I like having different views, and being able to clone, reuse hashtags, smart fields, and things like that are great. Scheduling in advance with the helpful hints at the bottom of the page is great too. Easy to start using with new team members. I use it several times a week, but then I can kind of let it go for 2 weeks because I've scheduled things ahead of time for the whole month. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I'd like to be able to click and drag posts to reschedule to a different day, kind of like how Google Calendar does with moving meetings. I'd also like to be able to group multiple calendars under one larger calendar. For example, I manage multiple businesses under 2 brands. I'd like to have a brand master calendar with multiple calendars underneath for each social profile. If there was linking between these to make cloning even easier, that'd be perfect. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! I'm glad you're finding Loomly easy to use, and that it's cost effective for your business. You'll be happy to know that we do support clicking and dragging posts to reschedule within calendar view! Thanks for being a Loomly customer, and have a wonderful day. 💚

Karen B.
KB
Karen B.
Director of Marketing
Small-Business (50 or fewer emp.)
"Great social scheduling platform"
4.5/5
What do you like best about Loomly?

We investigated at least 5 different choices and we selected Loomly because we can set up different business units on it but still segregate posts. It is easy to schedule and customize by platform. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

The analytics don't always agree with the actual platform's analytics. Review collected by and hosted on G2.com.

Kenzie A.
KA
Kenzie A.
Social Media Manager
Small-Business (50 or fewer emp.)
"Loomly is great for scheduling and reviewing posts"
5/5
What do you like best about Loomly?

I really like being able to connect to different platforms and schedule posts from there. It's also very helpful to have assignees so that posts can be reviewed and approved properly. Very easy to learn how to use, customer support is great. I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I do wish that on the least expensive version you could have more than one collaborator. I feel like for what we are paying, we could at least have 3 people on one account. I also wish that posting multiple photos with a video would work as well. Also link preview is not necessary Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Kenzie! I'm glad that Loomly is helping you collaborate more effectively within your team! Thanks for being a Loomly customer, and have a wonderful day. 💚

Samuel J.
SJ
Samuel J.
Director
Small-Business (50 or fewer emp.)
"Simple request, multiple times, disregarded"
0.5/5
What do you like best about Loomly?

The overall platform is good, and it works however, see the dislike... Review collected by and hosted on G2.com.

What do you dislike about Loomly?

The lack of transparancy in terms of road map plans. I put a simple request in and discussed it with multiple advisors, but they refuse to remove the annoying button on the lower right hand corner that blocks the view of work on certain screens. They could simply add it to a help menu button instead.

Their CS is not particularly helpful and often passive aggressive. Review collected by and hosted on G2.com.

Joy S.
JS
Joy S.
Owner
Small-Business (50 or fewer emp.)
"Great tool - makes my social media posting so much easier."
4/5
What do you like best about Loomly?

I like using Loomly because I can set it and forget it! I like that I can copy and past posts and make simple tweaks. It's easy to do from any device and easy to collaborate with team members. I've tried many different tools and Loomly is by far my favorite. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

The one downside I've notices is not being able to schedule more than 1 story at a time in a post. Meta does this better but that one issue doesn't keep me from using it. If I could post to groups that would be even better! Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Joy! I'm glad to see that Loomly is streamlining your workflow and that you're able to plan your social content in advance. I've passed your feedback on stories along to the rest of the team! Thanks for being a Loomly customer, and have a wonderful day. 💚

LN
Lincon N.
Media Blogger
Small-Business (50 or fewer emp.)
"Social media"
4.5/5
What do you like best about Loomly?

Facilitate collaboration and workflow management for social media team.

Visualize and manage content across multiple social media platforms. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Loomly might not integrate seamlessly with all third-party applications. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Simple, straight-forward and organized"
5/5
What do you like best about Loomly?

Loomly on the basic plan was the perfect fit for what our organization needed. Hootsuite features were overkill and WAY too expensive, and Loomly is way less buggy. I love the user-friendly interface of Loomly and that the web pages and boards look clean and simple. The messaging to users is kind and encouraging and helpful! And you can mark posts by subject. And you can do Twitter threads and first comments/replies on Instagram! Maybe Facebook, too, I can't remember. But we use the thread feature all the time now on X. And they have an easy-to-access observance calendar for post ideas. And the interactions page means I don't actually have to go to the social media sites to be caught up on happenings with our posts - this makes all the difference as the social media sites try to suck you in and steal all your time. The customer service and chat response is unbeatable as well. Hootsuite customer service was the absolute worst when we were trying to figure out a few issues. Loomly has overall been so easy to set up, easy to integrate into our workflow and easy to use, and we use it daily. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Posts don't reliably post EXACTLY when scheduled. I thought I would be more bothered by this but it's been fine. Normally the difference is only minutes. Analytics are so-so; I think the social media sites' analytic features tell you more. I also wish that the calendar view would show pictures or graphics with the scheduled/drafted/published posts tabs. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! I'm glad to see that you're finding Loomly's features helpful and that our customer service team has been responsive! You'll be happy to know that we're currently revamping our analytics, so you can expect more robust features coming soon.

Thanks for being a Loomly customer, and have a wonderful day! 💚

Akhil R.
AR
Akhil R.
iOS Developer
Mid-Market (51-1000 emp.)
"User-Friendly Social Media Management Tool"
4/5
What do you like best about Loomly?

User friendly UI making it easier for a user.

Great scheduling tools with aesthetic calendars.

Affordable pricing. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Lacks in depth analytics.

Limited third party integration.

Facing lags in some places. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! I'm glad you're finding Loomly easy to use, and that it's helping you collaborate more effectively with your team. You'll be happy to know that we're currently revamping our analytics! Thanks for being a Loomly customer, and have a wonderful day. 💚

EA
Enrico A.
Art Director
Small-Business (50 or fewer emp.)
"Loomly improved my workflow so much!"
5/5
What do you like best about Loomly?

Loomly works great when it comes to time saving and in day to day tasks. It is easy to set up and to work with. It integrates well with other systems and collaboration is very easy. The drag and drop feature is just golden Review collected by and hosted on G2.com.

What do you dislike about Loomly?

A couple of details could be improved: tagging users on social media can be tricky and the walkaround is not easy nor automatic; user interface is not friendly. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Enrico! I'm glad to see that Loomly is saving you time in your social media workflow, and that it's helping you collaborate more effectively! Thanks for being a Loomly customer, and have a wonderful day. 💚