Loomly Reviews (1,795)

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Loomly Reviews (1,795)

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4.6
1,795 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Loomly for its ease of use and affordable pricing, making it a reliable choice for managing multiple social media accounts. The platform's intuitive interface and collaborative features streamline content planning and scheduling, allowing teams to work efficiently. However, some users note limitations in analytics and Instagram integration, which could be improved.

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JAVIER R.
JR
JAVIER R.
Manager
Small-Business (50 or fewer emp.)
"Just starting out"
5/5
What do you like best about Loomly?

I had no idea what I was doing, still don't, but loomly takes care of most of my work. Posting is easy and this tool can turn into social media profits with time but not headaches. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I'd like it more about me posting ads for revenue in my actual situation it's great but automating where I post could be easier. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Javier! I'm glad to see that you're finding Loomly easy to use, and that it's helping you be more efficient! Thanks for being a Loomly customer, and have a wonderful day. 💚

Shwetha K.
SK
Shwetha K.
Founder
Small-Business (50 or fewer emp.)
"Using loomly for my digital marketing work"
5/5
What do you like best about Loomly?

Loomly is super easy to use and extremely efficient. I love how I can schedule my posts and organize them for the marketing in social media accounts Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I would really be able to log into different social media accounts for different projects. Currently, Im able to log into only one a/c at a time. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Shwetha! I'm glad to see that you're finding Loomly easy to use, and that it's saving you time in your social media workflow.

You should be able to access all of your calendars for different social media accounts without logging in and out! If you're having issues, please email support@loomly.com and one of our customer service specialists will be able to assist. Thanks for being a Loomly customer, and have a wonderful day! 💚

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Best social media management tool I've used professional"
5/5
What do you like best about Loomly?

I've been a marketing professional for over 15 years beginning as a community manager. I'm now Senior Digital Marketing lead for an industry leading construction business and retailer. Loomly has been a blessing for my small digital marketing team here.

Ease of use and flexibity is incredible. Editing tools are great. Also good customer service when learning the tool and options. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Would be nice to get more advanced analytics right off the bat especially if you subscribe for a full year ahead. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! I'm glad to see that you're finding Loomly easy to use and that our customer service team has been helpful! Thanks for being a Loomly customer, and have a wonderful day. 💚

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"User friendly, but simple features."
3.5/5
What do you like best about Loomly?

Very simple and mostly easy to use.

I like that you can choose one post for multiple platforms but still customize them individually.

I like how you can see instagram posts on the grid.

I like the comments and assigning features and the labels make it easy to see the different kinds of posts.

I like that all the options that would be available to you right on instagram (leaving the first comment, collaborating with other accounts, adding location, hashtags, etc.) I also enjoy that when I am adding links and tagging people I can click on the hyperlinks right in Loomly so I can make sure I'm linking to the right account.

The posting tips are always helpful and I try to follow them closely in regards to copy engagement, date and time, and image suggestions. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I would like to be able to see the comments that have been left while editing the post. We are doing feedback through loomly and I have to open up the comments left on a different tab to impliment feedback.

I would like to see the optimal posting times for all platforms in one spot so I can plan in advance when I can post instead of having to enter a date and time just to get a "this isn't the best time to post on LinkedIn...etc." message.

LinkedIn has changed their view with the Thumbnails of external links and I don't think that has been reflected on Loomly yet. If I don't turn off the link preview it shows as a normal post when in reality if I leave the link preview on it will make the image I post with it very very tiny.

I would like to automate Loomly with Asana but find that there isn't a great and easy way to do that. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! I'm glad to see that you're finding Loomly easy to use, and that you're enjoying the approval workflow and other features! Your feedback on feature improvements have been noted with our team. Thanks for being a Loomly customer, and have a wonderful day! 💚

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Great program!"
5/5
What do you like best about Loomly?

Loomly has been really easy to use for scheduling posts to multiple channels. Approval process is smooth and easy. Works really well for how affordable it is compared to other brands. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Some functions can feel a bit clunky, such as when you want to go into a scheduled post to edit. Some channels also have to be constantly reconnected. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! I'm glad you're finding Loomly easy to use, and that you're able to save time and collaborate more effectively. Thanks for being a Loomly customer, and have a wonderful day! 💚

Julie S.
JS
Julie S.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Simple and Effective Social Media Scheduler"
5/5
What do you like best about Loomly?

It is very user-friendly and doesn't have complicated and unnecessary features. I like that I can create unlimited calendars and it is cost effective. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I have experienced a few glitches, but the customer service is mostly helpful. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Julie! I'm glad to see that you're finding Loomly easy to use, and that our customer service has been helpful. Thanks for being a Loomly customer, and have a wonderful day! 💚

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"It Gets the Job Done"
3/5
What do you like best about Loomly?

For social media management software, Loomly is far more affordable than its competitors based on the number of social accounts you can connect to.

They provide a calendar that lists a bunch of special events/holidays for every day (even things as obscure as National Cheese Pizza Day). This is great for being able to schedule posts that can tie into events that may trend for the day.

Supports the basic functionality of social media software - create (and schedule) posts, view posts on a calendar (and the ability to edit any that haven't published yet), the ability to require approval (and routing the approval request) before post publication, the ability to monitor and reply to messages/comments, and some analytics.

There's a free trial period to allow you to see if it fits you before you pay. Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I was surprised at how barebones the basic analytics are. Essentially, it shows the traffic and likes per post, and for the account it shows how many people follow you. However, it doesn't show any charts to see trends over a time period or aggregated traffic/activity (e.g., you can see the traffic for a post, but you can't see how much you got on a given day - so if you got traffic from different posts in a day you wouldn't know).

You can create timeslots to pick from when scheduling posts, but the scheduled times are the same regardless of the social channel. Ideally, it would help you determine the best times to post. Also, ideally it would let you select different scheduled slots per channel since activity times are different per social network.

On the calendar of posts, you need to hover over the social icon to see any of the content of the post (copy, image/video, etc.). When I've realized that I needed to make a change for a scheduled post, that's been super time consuming because I schedule things months out and only remember that I made a post, not which day (or even month), that particular post is scheduled for.

I was expecting a little more from its post ideas. There's the calendar of daily events/holidays, which I love and is unique compared to other software, and other than that, it has generic topic suggestions (e.g., Tip of the day/week related to your niche). Ideally, it would be smarter than that and find a way to create a draft post (even if you have to give it a keyword for a subject) with the rise of genAI.

While this doesn't effect what Loomly can do, I was a little surprised that the UI looks so outdated. The fonts and content is small and it uses boxes and cards that have right angles instead of a rounded look. This is nitpicky, but it was surprising compared to what I see from competitors. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there! Thanks for taking the time to share your in depth feedback! I'm glad you're finding Loomly cost effective, and that you're enjoying post ideas, the approval workflow, and the interactions inbox.

You'll be happy to know that we're currently revamping our analytics, so more robust metrics are on the way! I've also noted your feedback with our team.

Thanks for being a Loomly customer, and have a wonderful day! 💚

Diego P.
DP
Diego P.
Social media manager
Mid-Market (51-1000 emp.)
"Easy user experience!"
3.5/5
What do you like best about Loomly?

It has made managing a large amount of social media sites very easy Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I can't collab post very easily, there are road blocks Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Diego! I'm glad that Loomly is helping you stay organized in your social media workflow! If you're still having issues with Instagram collab posts, please email support@loomly.com and one of our customer service specialists will be able to assist.

Thanks for being a Loomly customer, and have a wonderful day! 💚

Sam H.
SH
Sam H.
Creative Director
Small-Business (50 or fewer emp.)
"Really brilliant software"
4.5/5
What do you like best about Loomly?

I love that it recommends the best times to post on each platform and makes little suggestions like adding links etc Review collected by and hosted on G2.com.

What do you dislike about Loomly?

I feel like maybe the UX could be a little more stylish and I'd like to invite my clients to see what we're doing more easily. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Sam! I'm glad to see that you're finding Loomly cost effective for your business, and that the features have been helpful. Thanks for being a Loomly customer, and have a wonderful day! 💚

Bret S.
BS
Bret S.
Founder
Small-Business (50 or fewer emp.)
"Outstanding Timesaving Socials Platform"
5/5
What do you like best about Loomly?

Loomly excels at making multiple posts on multiple platforms. It takes the work of 2-3 full time employees and cuts it down to a single part-time role! Review collected by and hosted on G2.com.

What do you dislike about Loomly?

Loomly does get expensive quickly. It also needs work in the fine tuning and formatting for platforms. A native tool to automatically resize photos of Instagram and pinterest would be a gamechanger. Review collected by and hosted on G2.com.

Response from Christie Osterhus of Loomly

Hi there, Bret! I'm glad you're finding Loomly easy to use, and that it's streamlining your social media workflow! You'll be happy to know that you are able to crop photos and videos within Loomly using Loomly studio. Thanks for being a Loomly customer, and have a wonderful day! 💚