--- title: LogMeIn Resolve Reviews meta_title: 'LogMeIn Resolve Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 469 reviews by the users' company size, role or industry to find out how LogMeIn Resolve works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 469 scale: '5' date_modified: '2026-07-15' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # LogMeIn Resolve Reviews **Vendor:** GoTo **Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) **Average Rating:** 4.3/5.0 **Total Reviews:** 469 ## About LogMeIn Resolve LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. ## LogMeIn Resolve Pros & Cons **What users like:** - Users find the **ease of use** of LogMeIn Resolve essential for providing effective customer support across devices. (54 reviews) - Users love the **easy remote access** of LogMeIn Resolve, enabling seamless support without the need for users on site. (29 reviews) - Users highlight the **ease of remote access** with LogMeIn Resolve, facilitating seamless support across various devices. (26 reviews) - Users appreciate the **convenience and effectiveness** of LogMeIn Resolve for seamless remote support and troubleshooting. (25 reviews) - Users appreciate the **responsive customer support** of LogMeIn Resolve, enhancing their remote assistance experience significantly. (23 reviews) - Easy Access (18 reviews) - Features (18 reviews) - Easy to Access (17 reviews) - Connectivity (16 reviews) - File Transfer (16 reviews) **What users dislike:** - Users report issues with **remote access** , including connection drops and printing limitations on certain devices. (13 reviews) - Users find LogMeIn Resolve to be **expensive** , especially compared to alternatives like TeamViewer and Zoom. (12 reviews) - Users experience **slow performance** during high load usage and poor internet connections, impacting video calls and file transfers. (12 reviews) - Users often face **technical issues** , especially on Mac, impacting functionality and complicating the user experience. (10 reviews) - Users experience **connection issues** with LogMeIn Resolve, leading to occasional performance lag and difficulties connecting to PCs. (9 reviews) - Feature Issues (8 reviews) - Pricing Issues (8 reviews) - Users face **access issues** with LogMeIn Resolve, struggling with inconsistent launches and unexpected charges upon cancellation. (7 reviews) - Missing Features (7 reviews) - Delay Issues (6 reviews) ## LogMeIn Resolve Reviews ### 1. A cloud based remote support platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ranjeet V. | Graduate Engineering Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about LogMeIn Resolve?** Used for ticketing support, screen sharing , software solutions , easy integration with other services **What do you dislike about LogMeIn Resolve?** Their basic/free support plan have limiter number of access to support team. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I am working as clouds support eng 1 in aws ( Amazon) from last 20+ months. I have seen many customers used screen sharing, desktop management. Last case on which I worked is related to Remote desktop management for server by user . ### 2. GoTo Resolve has made our business grow by 25% **Rating:** 2.5/5.0 stars **Reviewed by:** Alander P. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about LogMeIn Resolve?** The ability to access clients profiles and walk them through troubleshooting experiences, that allowed us to build a stronger relationship with our clients. **What do you dislike about LogMeIn Resolve?** There happens to be no complaints so far for us, it has been a great case study for others that we promote it to **What problems is LogMeIn Resolve solving and how is that benefiting you?** Troubleshooting clients profile questions or online access functions, being live and remote is better than a phone call, leaving clients to figure out by context instead of visuals. ### 3. Help desk agent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogMeIn Resolve?** I find it very easy for the help desk agent and the end user. The abillity to see the client connecting and downloading the application is awsome. The remote controls are very nice and the software does not lag the connetion with overhead. **What do you dislike about LogMeIn Resolve?** The use on Mac environment is not as nice when making the connection. It is some times difficult to assit the user to make the connection. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We can assist our field support team by resolving issues prior to going on site. We can identify other problems that may need to be addressed prior to going on site. ### 4. Help Desk Ticket Management Solution for Small to Medium Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** DEO S. | Junior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LogMeIn Resolve?** Monitoring and Alerts Good Security Features Automation Highly Scalable **What do you dislike about LogMeIn Resolve?** Lack of Customization Steep learning curve **What problems is LogMeIn Resolve solving and how is that benefiting you?** In order to handle tickets, troubleshoot issues remotely, provide excellent customer service, and provide high-quality service in a seamless, user-friendly environment, we needed support software. We save time, and since time is money, I suppose we also save money. ### 5. The Go To Suite are all The Beast Options for Assist to Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Robb H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about LogMeIn Resolve?** Makes my IT Support so Easy and effective without any down time **What do you dislike about LogMeIn Resolve?** What took them so long to go public This product is a must have on you GoTO List **What problems is LogMeIn Resolve solving and how is that benefiting you?** Helped keep all the Reps connected and active at all times made any issues a quick fix ### 6. Great product that still has room for improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | Information Technology Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about LogMeIn Resolve?** The ease of use and the AI features are fantastic options. We also love the option to send a text to a user so we could use their phone camera to diagnose issues off site. **What do you dislike about LogMeIn Resolve?** I would say for us its the MDM hands down it really needs alot of work. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It allowed us to take 4 different products we were using at the time and combine those into 1 product. So instead of logging into all these different programs we now login to resolve and it handles all of the things those programs handled ### 7. Commendable work for Remote Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jay A. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LogMeIn Resolve?** Hassle free user experience Great connectivity Doesn't flutter or disconnect while working **What do you dislike about LogMeIn Resolve?** Nothing as such. Need to improve icon badges **What problems is LogMeIn Resolve solving and how is that benefiting you?** It removed the boundaries and enables global utility ### 8. Good to have **Rating:** 2.0/5.0 stars **Reviewed by:** parasayya t. | Senior software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2024 **What do you like best about LogMeIn Resolve?** Internet bandwidth usage is low when compared to other similar tools **What do you dislike about LogMeIn Resolve?** Nothing to dislike, it's just not familiar **What problems is LogMeIn Resolve solving and how is that benefiting you?** Saves earlier connection, which we use to reconnect ### 9. process review **Rating:** 3.0/5.0 stars **Reviewed by:** Monesh C. | Digital associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about LogMeIn Resolve?** Goto resolve is very active and authentic while responding and assisting. **What do you dislike about LogMeIn Resolve?** Sometimes it is time consuming and frustrating. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It helps in recruitment process. ### 10. The Right Tool for Remote Applications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LogMeIn Resolve?** GoToAssist is an easy platform to use, there are no "frills", it does what it needs to do and does it well. **What do you dislike about LogMeIn Resolve?** The lack of additional features may detract some, but if you need remote-in software, this is the tool for it. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Our organization uses GoToAssist/Resolve to remote in for problems that require more investigation by our IT and development teams. ### 11. Amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay R. | Cyber Security & Ethical Hacking Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about LogMeIn Resolve?** Amazing services and products. Employees are helpful and knowledgeable. **What do you dislike about LogMeIn Resolve?** Nothing much are bad in this company. Mail **What problems is LogMeIn Resolve solving and how is that benefiting you?** Apparently best in class service ### 12. Pretty good software for support tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Allen E. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about LogMeIn Resolve?** This is a simple and easy-to-use software with an intuitive interface and GUI. I love that it can provide remote support and provide remote support, mobile support and camera support. I like how easy it is to use, nothing gets lost and tasks don't get buried when tickets come in. Communication is easy with team members and with clients. I am pretty happy with this software, as well as other Go To software, such as go to meeting, go to webinar, go to training and even LastPass. **What do you dislike about LogMeIn Resolve?** There isn't much to dislike, it does what it is supposed to do and delivers as all Go To products do, however, the price point may be too high for small businesses. For example it costs $70-240 CAD at the time of this writing. This is a simple interface with easy management ticketing system and follow up systems so nothing gets lost in the shuffle of a busy business, they improve the customer experience and overall value to the client. You can install this on your phone, regardless of whether it is an android or iPhone as well as your desktop, on a Microsoft or mac computer. It also has reporting functionality as well which is great to review your metrics. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I needed support software to help trouble shoot people's issues remotely, manage tickets, resolve issues, and deliver great customer care and quality service in a seamless easy-to-use environment. It saves me time and I guess money since time is money. I like that it delivers a cool interface and seamless experience for my clients which adds value as well. In the past tickets were being emailed and we were manually managing it in other software but really lacked the ability to look at the persons system in real time. With go to resolve you can now get into their system or view it using their camera on their phone (apple or android). overall its been a great software to use! ### 13. Great remote assistance program **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about LogMeIn Resolve?** The user friendly interface. I love it. There is barely to no interruption with the product and I love the features it has such as not disturbing users while working on the system **What do you dislike about LogMeIn Resolve?** Some times users cannot install the software on the computer. It takes some time. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I've used it for desktop support and/or service desk issues. It is user friendly from a technical standpoint and quick to install. The video and audio are excellent. ### 14. GoTo Resolve for faster connections to better service **Rating:** 4.5/5.0 stars **Reviewed by:** Joan K. | Healthcare Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about LogMeIn Resolve?** I'm thrilled with the convenience and effectiveness of GoTo Resolve. With just one URL to remember, our users can easily provide a unique code so that our support staff can quickly and accurately diagnose the problem. Its simplicity has made it an ideal platform for streamlining our HelpDesk workflows - giving us greater visibility into the causes of issues and how to resolve them correctly the first time. As a result, we have been able to deliver world-class desktop support across all of our IT functions. **What do you dislike about LogMeIn Resolve?** I have not been impressed with the reliability of GoTo Resolve since the Logmein acquisition. Even though we try to confirm successful logins, there is no guarantee that things will work correctly every time you log in. In addition, it seems impossible to explain why two identical machines often have different performance and only one is functional at any given time, regardless of version or number of updates applied. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I'm benefiting from GoToAssist's reliable and fast solutions. With its screen sharing feature, I can share my project with multiple people at the same time to ensure everyone is on the same page - all while saving a lot of valuable time. ### 15. Easy to use as a technician but very easy to use from the end-user perspective **Rating:** 5.0/5.0 stars **Reviewed by:** Ken Z. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about LogMeIn Resolve?** I'm able to use GoTo Assist (Resolve) from a variety of platforms such as PC, Mac, iPhone, iPad, Android. I always have some device nearby to connect with clients and help them. **What do you dislike about LogMeIn Resolve?** The end-user client is sometimes confused by the launch of the remote assistance application. Sometimes it says "Launch" and other times it asks to open "Launcher". Not a big deal, but not consistent when explaining what a client needs to do over the phone. Also, the upgrade to service sometimes causes issues and it would be nice if it would time out and go back to the screen sharing as before the request was made. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Providing immediate support to an end-user client. The ability to see what the client sees on their screen is invaluable and allows for quicker resolution of many problems. ### 16. good to resolve **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul K. | Senior Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2023 **What do you like best about LogMeIn Resolve?** Go to resolve is awesome company. I really enjoyed there services **What do you dislike about LogMeIn Resolve?** I like evrything. Everything is perfect. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It is good for screen sharing . always ### 17. 1 month user experience with goto **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about LogMeIn Resolve?** I liked the software, I used this product around for 1 month. But my IT lead decided to do with ZOHO **What do you dislike about LogMeIn Resolve?** I liked the software, Understanding Ticketing system was little bit complecated for a first time user **What problems is LogMeIn Resolve solving and how is that benefiting you?** Initially we wre using Helpdesk Software then we tried GOTO Assist for a month. The software is litte complecated for a first time user. ### 18. An invaluable remote access product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about LogMeIn Resolve?** GoTo Resolve (GoToAssist) enables us to easily remotely connect to other work computers in order to address a user's needs. Since we now outsource our IT department, I primarily would use Goto Resolve to remotely help staff with trainings. **What do you dislike about LogMeIn Resolve?** Every so often, there is a glitch here and there, but overall it's been a very good product. I don't have many complaints about it. No real area where huge improvements are needed. **What problems is LogMeIn Resolve solving and how is that benefiting you?** If we have an employee needing help with a training, and I cannot be at their side, GoTo enables me to assist them remotely and guide/watch what they're doing simultaneously. ### 19. Best Remote Support Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Vikram J. | Sr. Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about LogMeIn Resolve?** GoTo Resolve is the best remote access tool. We support our employees and clients remotely through support sessions with GoTo Resolve. The user interface is simple, quick, and easy to learn for new users. GoTo Resolve offers excellent features like chatting with clients, transferring files, multi-session handling, session recording for training purposes, etc. We used GoTo Resolve for our employees who work from home as well. We support our employees with software installation, system configuration, Windows updates, driver installation, etc. The other feature I like the most is restarting the user's computer. This tool lets you stay connected when the computer boots up again. **What do you dislike about LogMeIn Resolve?** GoTo Resolve is a bit pricey compared to other solutions. It is a subscription-based application. It also requires a fast internet connection to function quickly. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Overall, GoTo Resolve is the best remote access tool on the market. We easily connect with our clients and employees and provide support. They offer great features in the software, like chatting with clients, transferring files, recording sessions for training purposes, etc. We also provide support to our employees with GoToResolve. We support our employees with software installation, system configuration, Windows updates, driver installation, etc. ### 20. Best for technical support and Ticketing Purpose. **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about LogMeIn Resolve?** One of the best things about this app is that it is beneficial and straightforward to use for technical support for all types of organization . We can connect with any user straightforwardly in both manners Attended and unattended ways, which is one of the other best things about this app. We can Record sessions if we want for future purposes. We can create all types of tickets, and according to Property, we can assign them to a particular person, and we can track it easily all the progress. **What do you dislike about LogMeIn Resolve?** It is a friendly app with excellent functionality not found anything wrong till now. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We are using it for In-house or outside teams for all types of technical support or other kinds of work. ### 21. Best App for IT Support And Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Sachin S. | RPA Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about LogMeIn Resolve?** After Covid Remote Support type, Software usage is most important for every kind of Company; I have been working remotely for Approximately the last two years I have used Many Software GoTo Resolve is one of them I have been using for the last couple of months for clients to provide them Support whenever they required . It is also one of the most secure apps in its category, also simple and easy to use, **What do you dislike about LogMeIn Resolve?** If you have a good internet connection, then I think there is no problem you will find while using this app.no problem found till. Now it is a good application for it Supporting. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Using it to Providing technical Support for all types of requirements. ### 22. The easiest software to connect to customers **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie G. | Tech/ customer Support/ Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about LogMeIn Resolve?** Very easy to connect to customers and troubleshoot problems with their software. I like the ease of just giving them a simple site like fastsupport.com to go to and them only having to enter the support code **What do you dislike about LogMeIn Resolve?** The only negative I have ever encountered is that when I have customers using admin creds to protect specific processes from running on their machines, they are not prompted by GTA to install as a service. I cannot control the computer when the admin creds are in use, until that process has closed. I wish it was easier to be able to install as a service for users who do not have an account, but techs are connecting to their workstations. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I use GTA on a daily basis to connect with customers who are actively using our software and need assistance with tech support, or how to preform a specific function within the program. GTA makes it easy to connect to the computer and go between the users monitors ### 23. it helps IT professionals troubleshoot and resolve computer issues remotely **Rating:** 4.5/5.0 stars **Reviewed by:** Manikishore S. | Senior Software Engineer I, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about LogMeIn Resolve?** GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and offers many features. **What do you dislike about LogMeIn Resolve?** The lack of a free trial and limited customer support may be drawbacks for some businesses. **What problems is LogMeIn Resolve solving and how is that benefiting you?** GoTo Resolve offers a wide range of features that can help IT professionals to troubleshoot and resolve issues quickly and efficiently. ### 24. Best Remote access and Ticket tool togather **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh Kumar S. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2022 **What do you like best about LogMeIn Resolve?** Go to resolve is easy to access simple GUI interface. Connect to businesses to solve their problem from one platform. It is just like Front end PC use. You can copy and move files by controlling the remote desktop. It is a handy tool after covid. I am using this tool daily basis to monitor and solve problems. **What do you dislike about LogMeIn Resolve?** I have been using from last one year till now only one problem faced that lag during poor connectivity. File transafer also slow. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It is make my ticket management easy. From single plateform I can access remote and look the ticket dashboard. It easy to sovle high proirity task frist. ### 25. Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** GREG P. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about LogMeIn Resolve?** The GUI for rendering support is very clean, funtcional, & organized, making it very easy to use. I work for the IT department at a small-ish business & we have used several different remote support platforms and GoToAssist is by far the easiest & best looking. **What do you dislike about LogMeIn Resolve?** I dislike the way that GoToAssist handles the connecting to remote clients that have multiple monitors. Sometimes when I open up a new window on the remote client, it opens on one of the other monitors besides the one that I am viewing and it takes me a minute to remember to look at those alternate monitors. **What problems is LogMeIn Resolve solving and how is that benefiting you?** GoToAssist makes it extremely easy to connect to a remote client, without logging in or out of the device and not having to provide credentials all of the time. It's also beneficial that the user can view what the support agent is doing so that they are not fighting for control, like some of the other remote assistance platforms that I have used. ### 26. best helpdesk and remote access software that is so reliable !! **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav K. | Product Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about LogMeIn Resolve?** GoTo Resolve had made it very easy to connect and access the PC remotely and literally do anything that you would do if you were in front of the PC. Reboot, move files, run commands or diagnose the system. **What do you dislike about LogMeIn Resolve?** We didn't feel any big downside with the GoTo tool. Sometimes the video might lag due to poor connection or file transfers felt slow but that definitely gets overshadowed by GoTo's other features and ease and reliability to use. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Remote assistance, technical support debugging, and diagnosis for customers or remote team member's PC. GoTo Assist has been very useful for us when the people who are using our product but often are not much tech savvy and require in-person assistance to understand the software or resolve any problem they face while using our software. ### 27. Convenient, Reliable and Simple remote support tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan K. | Onboarding Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about LogMeIn Resolve?** The best part of GoToAssist/Resolve is that you can add workstations/users to a list of unattended devices to streamline connection time. It is super useful for those employees who tend to have consistent issues or need help. **What do you dislike about LogMeIn Resolve?** The only part that I have found to be problematic is when a user does not have their taskbar locked or have Auto-Hide on the taskbar when in desktop mode on a Windows PC, I have not been successful in getting the taskbar to appear when hovering over the bottom of the user's screen - they usually have to do it for me. **What problems is LogMeIn Resolve solving and how is that benefiting you?** GoToAssist/Resolve has allowed me to connect easily to all employees regardless of their operating system. The ease of navigating between their multiple screens has been a game changer as well. ### 28. Outstanding app for tech support! **Rating:** 5.0/5.0 stars **Reviewed by:** Hernan V. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about LogMeIn Resolve?** first of all that it has a free plan for indie remote tech support, plus lot of features that it has but the one that i like most is TI automatization; you can automate process , run custom scripts to make your work less heavier and pretty much less time consuming. **What do you dislike about LogMeIn Resolve?** The only thing is the plans are not according the market; i strongly believe it can be worked out a bit to match competitors from other remote apps, nothing else than that. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Remote connection ofc! fastest connection and no 'spikes' or 'delays' between the end pc and the remote user; that's absolutely awesome to have almost realtime connection to the remote user, which i had problems before with other apps. ### 29. Tool for support ticket and remote access **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about LogMeIn Resolve?** A graphical user interface is neat, clean and easy to use. Connecting and accessing the remote desktop connection and virtual machines is easy. Provides on-the-spot support feature. Share files, run commands and diagnose the system. **What do you dislike about LogMeIn Resolve?** I have been using this tool for a couple of weeks till now not found any issues. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Support TicketManagement. Manage the priority of tasks. Provides on-call support. Connecting remote desktop without username and password. ### 30. My takes on GoTo Resolve based on extensive use for my client **Rating:** 4.0/5.0 stars **Reviewed by:** Vikas G. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about LogMeIn Resolve?** In my opinion, or you can call it in my personal use case, what I feel the best thing I liked about GoTo Resolve is 1. I could access and boost my productivity while connecting multiple screens, which highly improved the efficiency of my workflow. 2. It Allows me to connect with my clients and their customer to quickly diagnose the issues on their machines and provide a quick fix. **What do you dislike about LogMeIn Resolve?** As I mentioned above, the two things I mostly rely on and my dislikes resolve around them only, 1. On multiple screens, arranging them together has always been challenging to minimize the efforts. 2. Sometimes, it consumes a large amount of time or I should say it struggles a bit while recording the session after the session is done. I have used many other tools like Google Meet and Zoom, but their session recording capabilities feel better than this. **What problems is LogMeIn Resolve solving and how is that benefiting you?** If I have to describe it in a nutshell, it helps me organize things with the support team and helps us build effective communication with the customers. This allows the support team quickly chat with them and provide assistance while using our services. ### 31. A great service for companies looking to have internal communication solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Mikel P. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about LogMeIn Resolve?** GoTo provides us with communication solutions. We are a hospitality business focused on rental equipment for events and we mostly used them to communicate internally between our team as well as external calls such as calling third party companies and clients. Generally, they provide services to program our phones which they do quickly. Any additional extension that has to be registered is also done by them. **What do you dislike about LogMeIn Resolve?** One thing that can prove to be challenging is dealing with old hardware that cannot be updated. Some old hardware may present issues that may result in being unable to update them to new versions and cause issues with services provided by GoTo. As a result, it is not a GoTo fault but more of a hardware issue. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Providing us with fast communication between team members and clients by assigning specific sections to our sales representatives as well as providing the business with a prerecorded message while clients wait to be aided. ### 32. Best Remote Support and Ticketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mohd S. | Maintenance Engineer Instrumentation , Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2023 **What do you like best about LogMeIn Resolve?** It is the best tool for technical support remotely. It is user friendly tool. It is very easy to connect with customers and offers pretty good features like chatting, transferring of files and recording the sessions. I can create the tickets and track the progress very effectively. **What do you dislike about LogMeIn Resolve?** It requires fast internet connection. Go to Assistant is costlier as compared to others like TeamViewer, Zoom. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It helps me to organize the things with the support team and Troubleshooting remotely. We can quickly chat with them. It Support Ticket Management. ### 33. Reliable customer support solution **Rating:** 4.5/5.0 stars **Reviewed by:** Rene A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about LogMeIn Resolve?** it is reliable and it works even when other tools are not allowed to connect to the device. We can then connect and reset the customers application of reboot the device. **What do you dislike about LogMeIn Resolve?** that it doesn't auto-update the unattended access app on the client Device. and it can't be updated remotely, so we need to visit the actual device to update the app. **What problems is LogMeIn Resolve solving and how is that benefiting you?** it reduces travel time, time to respond and resolve any client-side issue, ability to apply updates and run scans in the background during low workload times without interrupting the client. ### 34. Great solution for support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea M. S. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about LogMeIn Resolve?** I love that we can join a session by SMS or email. It makes providing support to our clients that much more seamless. It makes organizing our support easier by allowing us to easily manage support tickets. **What do you dislike about LogMeIn Resolve?** GoTo is a great service all around but sometimes suffers from unreliability. I can't say the same for GoTo Resolve since it's worked as intended so far. I don't have any dislikes! **What problems is LogMeIn Resolve solving and how is that benefiting you?** It makes it super easy to resolve tech tickets for our clients. It makes sure everyone on our IT team is on the same page. GoTo Resolve is a game changer. I wish I was still with the client that used this for resolving IT concerns because other tech solutions aren't that great. ### 35. Excellent product with great features **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about LogMeIn Resolve?** Added security, RMM features, camera share, mobile support. Being able to create groups and add devices to groups. Teams integration even though we are not using it yet. **What do you dislike about LogMeIn Resolve?** So far there hasn't been anything I don't dislike about the product. Support has not been the greatest and billing has been slow processing our purchase. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Helping us with new users setting up equipment and configuring MFA on their mobile device. RMM features are great for installing windows updates on devices we would have to update manually. ### 36. Easy to use and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Enrique P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about LogMeIn Resolve?** I like that to help our customers, we can send a link to their emails, and everything is so easy for them compared to other solutions we have used before. Another thing I like is the option of inviting more agents. **What do you dislike about LogMeIn Resolve?** I only dislike that when you want to transfer, you can't simply copy and paste the files or drag and drop the file where you like it. Instead, you need to manually choose the source path and destination path from a window of the software's own file explorer. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Many customers aren't allowed to use specific software solutions on the market, and GoTo Resolve has been very useful because it is a trusted software among corporations. ### 37. The BEST tool to do IT management and remote support. **Rating:** 5.0/5.0 stars **Reviewed by:** Praveen S. | Solutions Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about LogMeIn Resolve?** Easy to use and connect to our customers pc to resolve issues. Super easy to deploy and user friendly. **What do you dislike about LogMeIn Resolve?** Nothing to dislike except it bit pricey. **What problems is LogMeIn Resolve solving and how is that benefiting you?** To instantly connect to our customer's server or user's pc to fix issues. It has most importantly saved time to resolve issue. Customers have been quite impressed with our super fast service using this software. ### 38. One of the Best Apps for Technical and client Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Chetan S. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about LogMeIn Resolve?** Using it for the last couple of months on a daily basis to provide technical and nontechnical support to different teams on the basis of their requirement. It is very simple to use; just send the link to anyone by Mail to whom you want to connect or you want to access their system, and after that, you can easily access their system and resolve their problem; it also has more functionality also, it is available with community or free plans also but with limited functionality. **What do you dislike about LogMeIn Resolve?** I am using it for last couples of months date noting found big issue with that some small things but that are not creating problem . **What problems is LogMeIn Resolve solving and how is that benefiting you?** I am using it for Remote access for different teams or for ticketing purposes. ### 39. Best ticketing and remote support solution **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh J. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about LogMeIn Resolve?** It provides ticketing as well as remote support solution in one place. With GoToResolve it is easy to manage tickets and resolve issues quickly. No need to use other remote support softwares because we can take remote access directly from GoToAssist panel against that particular ticket. Which saves lot of time and helps to track tickets easily. **What do you dislike about LogMeIn Resolve?** We are using it since last 3-4 years and never faced any single issue till date so i have no any point to dislike GoToResolve. But it will be better if they provide detailed documentation for some of it's features. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Earlier we were using Excel for ticketing and another software for remote access. But it was difficult to keep track of both. But this issue is resolved now after implementing GoToResolve. ### 40. Go To Resolve Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2022 **What do you like best about LogMeIn Resolve?** The company I freelance for uses Go To Resolve; however, it was known by a different name sometime back. The software is quite easy to navigate. I like that I can use it on my smartphone and access files sent by my employers. As well, they can assess my desktop if there is an issue. **What do you dislike about LogMeIn Resolve?** As an end user, I have had no issues with the Go To Resolve software that I can blame on them. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I can schedule my work to fit into my daily routine. I can work from anywhere there is an internet connection. If there is a problem, I can send a ticket. It is dealt with quickly, which is a plus. ### 41. your assitstant! **Rating:** 5.0/5.0 stars **Reviewed by:** María Camila M. | sdr latam, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about LogMeIn Resolve?** helps to get my job done with the tools they offer **What do you dislike about LogMeIn Resolve?** Everything is good so far I do not have compalins **What problems is LogMeIn Resolve solving and how is that benefiting you?** screen sharing ### 42. Reliable software and good support from GoTo techs **Rating:** 5.0/5.0 stars **Reviewed by:** Christine S. | Computer Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about LogMeIn Resolve?** I've used GoTo products for many years. Their software and product names have evolved, but what has remained consistent is that it is reliable, and if I ever need support, I can usually get ahold of a tech in a few minutes. **What do you dislike about LogMeIn Resolve?** Sometimes it's been confusing which product I'm using since the names have changed so much. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I'm self-employed as a computer tech, and I'm connected to a client's computer at least once a day. For the most part the software works VERY well. ### 43. Excellent remote access tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about LogMeIn Resolve?** The options provided by this tool for both on-demand and real-time remote access to endpoints are solid. Having remote access to all our machines with the ability to elevate credentials for installs is great. The on-demand feature gives us an easy way to support BYO devices and third-party endpoints as well. **What do you dislike about LogMeIn Resolve?** The web-based administrative portal can at times be cumbersome and unreliable. The pricing plans have changed over the years and haven't always been consistent with the rest of the industry. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Having a quick easy way to see what our end users are experiencing makes the troubleshooting process much easier for our helpdesk. The option to have a full-time agent installed also makes some remote administration tasks possible. ### 44. Go To Resolve Review **Rating:** 5.0/5.0 stars **Reviewed by:** Misty M. | Employment Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about LogMeIn Resolve?** I liked that it was easy to access and easy to use. Very user friendly. I liked that the support was easily accessible and they were very helpful. Even for me not being the most technical savy individual, I had little to no issues. **What do you dislike about LogMeIn Resolve?** I wish I could have easily accessed documents like chat sessions, connection time and other data. A live chat support would be very helpful. A library of video instructions may be helpful for those who struggle and need tutorials. **What problems is LogMeIn Resolve solving and how is that benefiting you?** GoTo Resolve is a big name so it's trusted by a lot of businesses and companies. At times there are employees who want to get on to get assistance and GoTo Assist makes that possible for them. ### 45. Simplify your IT Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about LogMeIn Resolve?** Easy to use and very quick. Very often, getting a client or colleague to do something on their computer they are not familiar with is an arduous task. With this, my job is greatly simplified. The seamless integration with slack and MS Teams, too, is a godsend. I can quickly resolve tickets right from slack as when they appear. **What do you dislike about LogMeIn Resolve?** It is a little on the pricier side compared to other offerings like TeamViewer, but for the integrations it provides, it is good. It is also a little lacking on the features front, and new features take a while to come on the platform. **What problems is LogMeIn Resolve solving and how is that benefiting you?** The primary use was to help with remote assistance and support. Asking the user to get logs and diagnose issues and making them follow steps to resolve the same is suitable for minor issues and when your team is small. As it grows, it becomes even more difficult without remote management software. Also, the fact that this is secure and encrypted gives me peace of mind knowing sensitive information is safe. ### 46. One of the advanced IT management and helpdesk software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about LogMeIn Resolve?** Goto Resolve is the next level of IT management software, one of the best software for remote access and control from IT team to employees to resolve their tickets, this software is little bit more advanced than other software, and the best in this is camera sharing and connect to devices and yes remote access, it can be connected to any different platform with any device, resolve any types of ticket raised, it gives the full experience of working on the system from front **What do you dislike about LogMeIn Resolve?** Nothing much to dislike, but when it comes to the mobile data internet connection, the tool lags due to slow internet and when transferring huge data or files and ya of course video calling quality is reduced **What problems is LogMeIn Resolve solving and how is that benefiting you?** It has a conversational ticketing chatbox, which helps to explain our issues in detail as a first step and its remotes access feature gives full control to IT team, so we can let them work and stay back, ticket raising and support features are really user friendly and easy to use, Its one of the advanced software i ever used ### 47. A life saver **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole F. | Personal Assistant to Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about LogMeIn Resolve?** I can access any of our computers from anywhere from my phone or computer. Great quality, not much lag. Price is reasonable for the amount we use it and what we need for our business. **What do you dislike about LogMeIn Resolve?** None, that aren't due to safety reasons. Setting it up on a computer is a little difficult if the person on the other end is not very tech savy but once it is set up it is easy to use. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We have a lot of employees who are not very computer savy and we need to get into the computer to show them how to do things. I can log in when no one is there to restart the computer to ensure they get the updates needed. ### 48. It does all you need with a few extras **Rating:** 5.0/5.0 stars **Reviewed by:** Dan H. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about LogMeIn Resolve?** Reliable remote access and easy to talk the end user through getting a connection. End of session feedback survey is good for checking our agent satisfaction. Session recording is great for checking back over what our agents did. **What do you dislike about LogMeIn Resolve?** Very occasionally it won't connect to some PCs We have recently tried Go To Resolved, so now we like the mobile camera share functionality, not in Go To Assist **What problems is LogMeIn Resolve solving and how is that benefiting you?** Any on premise issues that our customers have with our software, mostly used for connecting to EPOS units and SQL servers. Also used for online training, showing the end user how to do something rather than it being just over the phone. Also sending ad-hoc files to site. ### 49. Great Product for Remote assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Atul G. | Tech Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about LogMeIn Resolve?** Goto Assist (Resolve) is an easy enough product for the remove assist admin and the user being helped. This product has the safety of the end-user knowing what assistance the tech is providing. Compared to other products, the product works well in low bandwidth and high latency environments. **What do you dislike about LogMeIn Resolve?** The licensing could be better. Over all the product is fine with limited dislikes. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Helping to address the remove assist from Helpdesk and Ops teams. ### 50. Effortless tool to offer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about LogMeIn Resolve?** What I like more about GoTo is that is it very easy to use. Basically it allows you to send a link to the customer and that's all. There is no need to log or download different tools to make it work. Due to the fact that it is effortless to use it with our external clients but lately, we are using it also whintin the company for a faster solution of everyday issues. **What do you dislike about LogMeIn Resolve?** We have been in touch with customer service a couple of times and even if the issue was solved, I would have liked faster response time. **What problems is LogMeIn Resolve solving and how is that benefiting you?** The platform allows us to have smooth communication with our clients because they don't have the stress of loging in or downloading extra tools - Internally we are saving time while haning to solve problems with team memeber that are not tech savy ## LogMeIn Resolve Discussions - [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment - [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments - [View LogMeIn Resolve pricing details and edition comparison](https://www.g2.com/products/logmein-resolve/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+00%3A45%3A48+-0500&secure%5Bsession_id%5D=aa7bc3e2-a278-4cc9-8341-5695362da719&secure%5Btoken%5D=6fc89f1e71e674eade901cd2d0503e95a00b6740b408c5d20f8ac411e6fdc2bb&format=llm_user) ## LogMeIn Resolve Integrations - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## LogMeIn Resolve Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Incident Management** - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Knowledge Base - Knowledge Base/Ticket Integration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Maintenance** - Remote Reboot - Remote Printing **Generative AI** - AI Text Generation - AI Text Generation **Reporting** - Dashboards - Time Tracking - Surveys **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Access & Usability** - Mobile - Self Service - Active Directory - Multi-Channel Access **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Agentic AI - Service Desk** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top LogMeIn Resolve Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,942 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,439 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,201 reviews)