![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations")
AS

Verified User in Security and Investigations

Mid-Market (51-1000 emp.)

5/15/2024

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- [Respond as LogMeIn Resolve](https://www.g2.com/survey_responses/logmein-resolve-review-9653148/official_response/new)

"Best remote support and ticketing tool"

5/5

What do you like best about LogMeIn Resolve?

Go to resolve is one of the finest ticketing and remote desktop tool which help our work easier and better

The ticketing tool has got all the necesary feature that a basic person can understand and work upon. It is a user friendly tool where we can raise a ticket easily. We can also integrate it with multiple other softwares or aplications Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

When we connect to the remote access , remote pc or local pc doucments cannot be sent to printers . Which is one of the missing feature

And i belive it is under consideration of the product group team and they are working on it.

It is in devolepment pipeline. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Go to resolve helps us to remote into the users PC all over the world where we can troubeshoot the issue remotely and resolve it in timely manner.

It also helps me in antivirus and endpoint management as a security adminstarator

It also gains us some easier way to consiladate it with other application

This is also one of the good service desk tool.

All in one feature Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

See what 467 reviewers think of LogMeIn Resolve

4.3 out of 5 · Verified reviews from real users

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