LogikCull is a very robust system which helps manage the myriad documents that we upload and save. We can easily set up projects, assign users, de-dup documents, and have great tools to code and review those documents. And, you can't beat the price. LogikCull is very user friendly and it is essentially 'plug and play'. You boot it up and you can start - there is virtually no implemenation pain! Review collected by and hosted on G2.com.
Have not found anything to dislike about LogikCull. I have seen other systems but I found them to be much 'clunkier' and, even if there is improved functionlity, the productivity savings are not worth the very much larger price. Review collected by and hosted on G2.com.
Video Reviews
Discovery Lifesaver
482 out of 483 Total Reviews for Logikcull
Overall Review Sentiment for Logikcull
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As a solo, this platform provides me with a tool to be substantially more efficent in the discovery phase of any litigation. Clients easily upload documents and those documents can then be quickly review and sorted based upon a variety of different options. I started out with the basic plan and thereafter increased to the premium plan. Feels like I'm stealing from them based upon the use of the benefits from the plan. Review collected by and hosted on G2.com.
It takes a bit of time to learn the platform. But that's where the premium plan comes into play - - any issues are resolved in a Zoom. Review collected by and hosted on G2.com.
Logikcull is an awesome program by itself, not to mention the great customer service the company provides. From training to using the program, the support is unmatched. Kate provided a clear and robust training, and Sophia assisted me when I encountered an issue with a document not rendering after being uploaded. She figured out the issue, the document was too large. I would have never figured this out on my own! Review collected by and hosted on G2.com.
If a user is unfamiliar with unique document types, it might lead to challenges with their ability to troubleshoot issues that may arise. Thankfully, Logikcull's support team is there to help! Review collected by and hosted on G2.com.
The software is very user-friendly, even for non-technical individuals. Our company has used it with several people and different departments, and everyone quickly figured out how to use it. Additionally, the Logikcull team is fantastic and always available to provide support and training, whether in person, via email, or in chat. Review collected by and hosted on G2.com.
I haven't used other eDiscovery software, so I can't say if there are features that work better in other programs compared to Logikcull. Review collected by and hosted on G2.com.
Logikcull has helped our office save so much time in the review and processing of public records requests. There are so many features to take advantage of and they are always adding new features to keep current and competitive. The customer support is easily accessible. Review collected by and hosted on G2.com.
There are a lot of features, many of which I still do not know how to use. But that is a good thing. There are solutions for any problem you have. And customer support is only a couple clicks Review collected by and hosted on G2.com.
In researching several different e-discovery platforms for our firm, Logikcull was by far the most user friendly. The customer service has also been wonderful. I commonly utilize the chat feature to get answers to questions and they are always quick to respond. Our account rep, Harsh, is super helpful. We've been able to utilize Logikcull more than we expected and have upped our usage a couple of times now. The process has been relatively painless both times. Review collected by and hosted on G2.com.
No real downsides to using Logikcull but if I have to be picky, we were once charged for overages that didn't occur. Our account rep was on it real quick but it took accounting a little while to get our refund. Review collected by and hosted on G2.com.
In this instance, I needed to use a feature that I have not used before. Not only was there a very helpful informational video giving step by step instructions, there was also live chat support when I was getting an error message. Sam was extremely helpful and let me know what I was doing wrong and provided the correct syntax for the report I was trying to build. Review collected by and hosted on G2.com.
There is nothing I have bad to say about Logikcull, only that I need to learn more of the functions are available. Review collected by and hosted on G2.com.
I like that most of the support representatives are willing to take the time to understand your issue and assist you to solve it. Most of them will review prior notes to get up to speed and will video conference with you. Review collected by and hosted on G2.com.
While it is extremely rare there have been individual support representatives that I felt displayed a bit of exasperation when providing assistance. I also think Logikcull could send a little less promotional emails. Review collected by and hosted on G2.com.
It was easy to learn how to use. The platform is clear and clean. I found it to be easy to train stakeholders on. Especially those with little technology under their belt. I found the processing times to be quicker than REL. Review collected by and hosted on G2.com.
I would like to use *_#^! in my 'saved search' titles. Review collected by and hosted on G2.com.
The tool is great and the customer support is terrific - they are very patient and always available when needed. The customer support has made using the tool simple and easy to use. Review collected by and hosted on G2.com.
The only downside, I would say, is that it takes a little time to get used to the tool and figure out how to navigate it, but with the help of customer support, I could do so successfully. Review collected by and hosted on G2.com.
Logikcull's integration with Google Vault has been a valuable tool for document preservation and collection. Its Slack integrations/filtering are sophisticated. And the filtering system is flexible and appealing. Review collected by and hosted on G2.com.
Logikcull lacks necessary features for larger document sets. In particular:
- Cannot produce a random sample without a silly excel workaround.
- Search features are not robust. For example, you cannot search for "Privileged" while skipping common signature lines (e.g., "Privileged and Confidential email").
- Cannot search by ID for more than 1,000 documents at a time. Because of the search issue above, I sent all the extracted text entries to another party to run the search and send me a list of emails that only included the search term in the context of the signature line text. I got 80,000 results -- and had to run EIGHTY searches to mass-code them all. Logikcull cannot accept coding by overlay, and therefore searching for doc IDs 1,000 at a time was the best solution customer support could recommend.
- Predictive coding system lacks the best feature of other PC/CAL systems, which is identifying likely non-responsive documents that may be excluded from review, subject to validation. The identification of likely responsive documents is an opaque process and not trustworthy on a statistical level. Review collected by and hosted on G2.com.
