LogicMonitor Reviews (644)

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Reviews

LogicMonitor Reviews (644)

View 2 Video Reviews
4.5
644 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its comprehensive monitoring capabilities and ease of use, allowing for quick deployment and effective oversight of IT infrastructure. The platform's ability to provide actionable insights and automate alerts enhances operational efficiency. However, some users note that the new UI can be clunky, which may hinder navigation for new users.

Pros & Cons

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GM
Gian M.
Small-Business (50 or fewer emp.)
"My experience with LogicMonitor"
5/5
What do you like best about LogicMonitor?

It is the ideal solution for monitoring which is simple to use and execute, it provides tools to reduce work time improving the workflow, the technical service is excellent and knowledgeable to give appropriate solutions Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Nothing absolutely everything works better than expected, it fulfills my expectations Review collected by and hosted on G2.com.

TG
Tad G.
COO
Mid-Market (51-1000 emp.)
"MSP using LogicMonitor"
5/5
What do you like best about LogicMonitor?

Deployment is quick and easy. The different types of devices for which there are data sources means that pretty much no matter what the customer is running, we can monitor it. Dashboards are quick and easy. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The new interface stinks. It's quirky. Hiding Datasources under LogicModules makes it more difficult to view the details.

Most annoying is navigation of the Resource Tree regardless of interface. If a device is in multiple high-level groups and you navigate backwards, it does not bring you to the folder structure that you used to navigate down. Review collected by and hosted on G2.com.

MA
michael a.
Construction surveyor
Mid-Market (51-1000 emp.)
"Tool to monitor networks effectively"
4.5/5
What do you like best about LogicMonitor?

It presents a visually attractive and easy to configure interface, the thechnical support is able to give suitable answers to any questions, despite having a high price, it fully complies with the functions Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The mobile application presents errors at the moment of execution and sometimes closes spontaneously. Obtaining a demo could be less complicated since its price can be high for small companies, although it is totally worth the expense Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Flexibility and scalability end to end - in product and also on services delivered by organization"
4.5/5
What do you like best about LogicMonitor?

With LogicMonitor you not only buy a license and a product, you also get the full suite of services from the organization behind, delivered from a highly customercentric staff of professionals, enthusiastic about doing things right - first time. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

I havent really experienced any downsides, other than you need to expect you set aside some time to learn the product and technologies behind, but that is covered in the good learning paths you can choose to either certify in or just take the classes. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Great product for Cloud and Container monitoring"
4/5
What do you like best about LogicMonitor?

It's ability to discover and monitor Cloud and container based workloads. Out of the box monitoring templates with best practice thresholds. It is also reliable. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Certain types of customisations can be more difficult than in other products. Main thing is lack of access to backend database, which makes reporting challenging. In general reporting options are limited. SNMP trap support is very basic too. Review collected by and hosted on G2.com.

WC
Wesley C.
Small-Business (50 or fewer emp.)
"The scalability and flexibility of the platform allow efficient monitoring"
5/5
What do you like best about LogicMonitor?

Its easy-to-use interface and robust analytics contribute to a positive user experience. And I like that it helps identify and resolve problems proactively. With the help of this tool, I solved a critical issue in our instance by checking all the logs. LogicMonitor provides a single place to monitor all the resources, so we don't have to go to each resource to monitor. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

It is a fairly advanced tool, so the learning curve is quite steep, it is not the best for newbies. Also, for tracking multiple resources, a consolidated report is not possible. Anyway, it is a bit complex and can require a lot of time and effort before you can use it effectively. Review collected by and hosted on G2.com.

MN
Milos N.
Small-Business (50 or fewer emp.)
"An intelligent experience, with incredible logical options."
4.5/5
What do you like best about LogicMonitor?

Good mechanics of real-time alerts, monitoring options in the cloud are excellent, the software is interpreted in a good way, the configuration for a good use did not bring problems, analysis and reports of the data collected are very complete the program is very graphic this I like, the interface is simpler than at first glance we can notice. The support team connects very well with the customer, they give solutions and are experts in the field. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

LM is expensive, to be honest it was the most expensive software we have implemented in the company, if you are a company with few employees, and that is starting I do not recommend its acquisition, it is also a program that consumes resources, otherwise the software works great and is improving with each update. Review collected by and hosted on G2.com.

JS
Jayalakshmi S.
Senori Project Manager
Small-Business (50 or fewer emp.)
"Great monitoring tool"
5/5
What do you like best about LogicMonitor?

Logic monitor is a monitoring tool with advanced alerting features enabling the teams to identify and resolve issues before they impact end users and its beginner friendly. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

It has a limitations in customization options for dashboards and reports. Review collected by and hosted on G2.com.

Heath B.
HB
Heath B.
Sr. Systems Engineer
Enterprise (> 1000 emp.)
"Review of Logic Monitor"
3.5/5
What do you like best about LogicMonitor?

The customer support is outstanding along with the ease of use and ability to implement changes quickly. I end up using the product multiple times a week to help me in my jo. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The new UI is taking some time to get used to along with the Selenium website monitoring still needs work. Review collected by and hosted on G2.com.

DE
Darren E.
Technical Manager, EMEA
Mid-Market (51-1000 emp.)
"Game changer for our managed services clients"
5/5
What do you like best about LogicMonitor?

Ease of installation, agentless, ease of use Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Staying up to date on the UI changes as the product is improved Review collected by and hosted on G2.com.