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LogicMonitor Reviews & Product Details - Page 5

LogicMonitor Overview

What is LogicMonitor?

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

LogicMonitor Details
Product Website
Languages Supported
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Product Description

LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure.

How do you position yourself against your competitors?

LM Envision offers a compelling alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, IT teams can remove the blind spots that come from siloed monitoring tools. Diverse IT teams can quickly rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.


Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,684 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
Description

At LogicMonitor, we’re committed to expanding what’s possible for businesses by advancing their technology. After all, monitoring shouldn’t just help businesses see what’s in front of them—it should create new ways for them to grow.
Here’s how we live our vision:
Turn It On - Today, monitoring keeps the world of business turning. LogicMonitor comprehensively monitors infrastructures, from on-premises to the cloud. Within minutes, we make it possible for businesses to advance their technology, ensuring airline passengers aren’t stranded due to system outages, food stays at safe temperatures and spinning wheels don’t interrupt our favorite streaming shows.
Turn the Dial - We believe monitoring should do more than visualize today’s information—it should open up new ways for businesses to grow. We go above and beyond to empower our customers, seeking to be the most extensible monitoring platform in the world. When our customers can solve problems before they start, they can move their focus from maintenance to innovation.
Turn the Corner - As artificial intelligence and machine learning turn from sci-fi promises to everyday realities, our technology is enabling businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.


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Verified by LogicMonitor

Recent LogicMonitor Reviews

CJ
Callum J.Mid-Market (51-1000 emp.)
4.0 out of 5
"Amazing product with amazing functionality"
The functionality within LogicMonitor is very very capable, we find use across our team that we didn't even know we needed until we started using L...
IZ
Igor Z.Mid-Market (51-1000 emp.)
4.0 out of 5
"Good product"
The ability to monitor on-prem devices is very good
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"LogicMonitor"
LogicMonitor is a highly customizable product with great dashboards.

LogicMonitor Media

LogicMonitor Demo - LM Envision Overview Dashboard
LM Envision unites comprehensive monitoring and observability capabilities across your entire infrastructure.
LogicMonitor Demo - Enterprise Intelligence
Advanced topology mapping and machine learning help enterprises gain true observability over hybrid deployments and container infrastructure.
LogicMonitor Demo - Server Monitoring Made Easy
One of our many customizable dashboards used to monitor the performance and uptime of your servers. This dashboard will also help you identify over-utilized and under-utilized resources.
LogicMonitor Demo - Multi-Cloud Computer Overview Dashboard
See into all your clouds – unified monitoring across your entire hybrid multi-cloud ecosystem
LogicMonitor Demo - Logs Overview
LM Logs delivers intelligent log analysis at enterprise scale for every layer of your tech stack
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Official Downloads

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Video Reviews

603 LogicMonitor Reviews

4.5 out of 5
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603 LogicMonitor Reviews
4.5 out of 5
603 LogicMonitor Reviews
4.5 out of 5

LogicMonitor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LogicMonitorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about LogicMonitor?

It's ability to discover and monitor Cloud and container based workloads. Out of the box monitoring templates with best practice thresholds. It is also reliable. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Certain types of customisations can be more difficult than in other products. Main thing is lack of access to backend database, which makes reporting challenging. In general reporting options are limited. SNMP trap support is very basic too. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

The main benefit is visiblity of our cloud and container workloads. We can get a lot of data in a central place and apply alerting based on that. Out of the box alerts are keeping our infrastructure available and performing well. Review collected by and hosted on G2.com.

WC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

Its easy-to-use interface and robust analytics contribute to a positive user experience. And I like that it helps identify and resolve problems proactively. With the help of this tool, I solved a critical issue in our instance by checking all the logs. LogicMonitor provides a single place to monitor all the resources, so we don't have to go to each resource to monitor. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

It is a fairly advanced tool, so the learning curve is quite steep, it is not the best for newbies. Also, for tracking multiple resources, a consolidated report is not possible. Anyway, it is a bit complex and can require a lot of time and effort before you can use it effectively. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

It provides alerts, metrics, dashboards, application insights, and also integration with other LogicMonitor resources. Additionally, the infrastructure monitoring and log management features are very useful as they are real-time, I have great customization options along with visualization tools. Review collected by and hosted on G2.com.

MN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

Good mechanics of real-time alerts, monitoring options in the cloud are excellent, the software is interpreted in a good way, the configuration for a good use did not bring problems, analysis and reports of the data collected are very complete the program is very graphic this I like, the interface is simpler than at first glance we can notice. The support team connects very well with the customer, they give solutions and are experts in the field. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

LM is expensive, to be honest it was the most expensive software we have implemented in the company, if you are a company with few employees, and that is starting I do not recommend its acquisition, it is also a program that consumes resources, otherwise the software works great and is improving with each update. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

It was a vital acquisition for our alerting system, so far we have used all LM monitoring options and I must say that each hosted service complements what we need, both in the cloud and in containers, in fact, the integration with Slack gives more versatility, and we take better advantage of all the options that the program provides. Review collected by and hosted on G2.com.

JS
Senori Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about LogicMonitor?

Logic monitor is a monitoring tool with advanced alerting features enabling the teams to identify and resolve issues before they impact end users and its beginner friendly. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

It has a limitations in customization options for dashboards and reports. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

Logic monitor tracks network devices and performance metrics helping to identify bottlenecks and ensure reliable connectivity. Review collected by and hosted on G2.com.

HB
Sr. Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

The customer support is outstanding along with the ease of use and ability to implement changes quickly. I end up using the product multiple times a week to help me in my jo. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

The new UI is taking some time to get used to along with the Selenium website monitoring still needs work. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

It's meeting all of our corporate monitoring needs. Review collected by and hosted on G2.com.

DE
Technical Manager, EMEA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

Ease of installation, agentless, ease of use Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Staying up to date on the UI changes as the product is improved Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

Continuous monitoring of our JD Edwards, SAP, Database and sybase managed services clients is improving our TTR. This creates a proactive response to issues saving our clients and our team, time and money Review collected by and hosted on G2.com.

KG
Helpdesk Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

We use LM for all of our customers kit. It has a great user interface, and is very flexible when seeting up bespoke monitoring for every customers needs Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

not come across any yet, it is very iser friendly Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

the level of granular monitoring for all the different services we provide means we can automate as much as possible. Review collected by and hosted on G2.com.

SC
IT Director
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LogicMonitor?

The flexability of logimonitor and visibility from within their dashboards is great, good interaction within ServiceNow and also ability tomonitor networking, linux, windows servers and webistes is massively helpful and useful. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Sometimes ideas can be a little slow to market. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

Having the tolling within LogicMontior allows us to montior our Enterprise from both Cloud and on-prem environments Review collected by and hosted on G2.com.

DP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

Easy to set up and use, provides alerts at all times and general monitoring data, options to monitor and alert users about network or connection changes come hand in hand with excellent customer support. Comprehensive dashboards for real-time information on all systems being managed. Provides excellent visibility of our servers, providing first-hand analysis and reports easy to understand by our IT analysts. Full customization in available, with excellent nuances. The system provides a fully automated monitoring service both in the cloud, servers and advanced networks. The use, although a bit complex at the beginning, has all the necessary trainings provided by the team behind LogicMonitor. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

Lack of a demo to view the program before purchasing it, excessive prices in my opinion not suitable for companies with few economic resources, integration PagerDuty and BigPanda I have not liked, with Slack works very well. The initial configuration of alerts can be complex and is delayed I recommend some update to make it simpler, reports although very complete are cumbersome, with more automation would be excellent. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

LogicMonitor has provided us over time with an effective tool to monitor servers, networks, and has even allowed our IT team to provide monitoring in the cloud. It is as powerful tool for classifying and resolving complex problems through alerts programmed by all our IT support. Those difficult operational tasks have been trained to the solutions they offer us for less abrasive data processing. It should also be taken into consideration that the program is compatible with all our devices, making it more useful when monitoring. Review collected by and hosted on G2.com.

LG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LogicMonitor?

I like the infrastructure monitoring aspect, it's great and has customizable options such as creating your own data sources, giving a lot of flexibility when adding custom scripts. It is a powerful tool that has all the necessary options to properly manage your IT assets. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

I don't have anything negative to say about LogicMonitor. On the contrary, it has facilitated the training of our new technicians thanks to its documentation and ease of use. Review collected by and hosted on G2.com.

What problems is LogicMonitor solving and how is that benefiting you?

LogicMonitor is currently the main monitoring service for our business as it allowed us to better and closely monitor every aspect of the environment. It has saved us a lot of time and money as it allows us to not only quickly identify the root of the problems, but also resolve them before a user finds out. Review collected by and hosted on G2.com.