LogicGate Reviews & Product Details

The no-code builder is one of LogicGate’s best features. It allows risk teams—who are SMEs in risk management but not necessarily SMEs in engineering—to serve as system admins and power users. The UI also makes it easy to see how workflows are connected to one another, which is crucial for risk management across all lines of defense. Review collected by and hosted on G2.com.

The limited ability to customize visual reports makes it difficult to fully leverage all of the data available within the platform. The options for each axis feel rigid, and there are only a few ways to edit or adjust the visual reports to fit our needs. Since the new UI was introduced, the single-column layout for records also leaves a lot of unused space on the screen and forces constant scrolling through records. Previously, we could view multiple columns and see all of the information on one screen, which was much more efficient. Review collected by and hosted on G2.com.

LogicGate provides us an easy to use GRC tool that can also be customized, by us, with the assistance of the vendor if need be, to meet the needs of all our GRC and risk management solutions. Furthermore, the end user interface is intuitive allowing for easy adoption of processes that may otherwise seem burdensome. Review collected by and hosted on G2.com.

Due to the ease of customization, LogicGate can result in the development of processes that mirror old inefficient processes, instead of leveraging the power of LogicGate to enhance processes through automation, workflows, and reporting capabilities. Review collected by and hosted on G2.com.

LogicGate stands out because of the speed and ease with which we can make changes to our own workflows, allowing us to adapt quickly as business needs evolve. I particularly value their commitment to continuously improving the core platform, rather than focusing solely on new paid modules. The enhanced reporting capabilities have given us far greater visibility across the business, while the AI-powered tools that suggest connections between risks, controls, and other records have improved both efficiency and data quality. The result is a flexible, innovative platform that delivers genuine value and supports better governance and risk management across the organisation. Review collected by and hosted on G2.com.

If I had to identify areas for improvement, I would say that some administrative and reporting functionality can be complex to configure, particularly as workflows and relationships become more sophisticated. There can also be a learning curve for new users and administrators. A dedicated development or sandbox environment for testing changes before deployment to production would also be beneficial, as it would provide greater confidence when introducing significant workflow, reporting, or configuration updates. However, LogicGate's commitment to product development and responsiveness to customer feedback gives confidence that these areas will continue to improve over time. Review collected by and hosted on G2.com.

I use LogicGate as an audit resource and a source of truth, and it helps us meet and exceed regulatory requirements. I can find risks by name or number in 10 seconds. Creating a risk is simple and configurable when the organization changes. I like using SparkAI to summarize a risk before a meeting—it’s awesome—and to answer our SOC 2 questionnaire. I haven’t imagined a use case we couldn’t create in LogicGate; it exceeds our needs, and our AI governance program finds it useful for quickly changing approval workflows. Review collected by and hosted on G2.com.

Nothing to report! Review collected by and hosted on G2.com.

What I like best about LogicGate is its flexibility and ability to centralize and automate our GRC processes. It has helped us streamline risk assessments, third-party risk management, findings, corrective actions, and reporting in one platform. Review collected by and hosted on G2.com.

The platform is very flexible, but that flexibility can lead to inconsistent changes when multiple people have administrative access. It would be beneficial to have one primary administrator responsible for making and coordinating changes to maintain consistency. Review collected by and hosted on G2.com.

I really like the dashboards and the visibility they provide. The collaborative features are also very useful for working across teams and keeping everyone aligned. Review collected by and hosted on G2.com.

The workflow for editing existing DPIAs could be more straightforward and user-friendly, particularly when updates are required. Review collected by and hosted on G2.com.

The ability to customize the applications to your processes and workflows. Review collected by and hosted on G2.com.

The UI and the complexity associated with making changes, and the lack of speed of AI adoption. Review collected by and hosted on G2.com.

LogicGate is a user-friendly and interactive platform for Risk Management, supported by a responsive and helpful support team. Review collected by and hosted on G2.com.

I have not encountered any such issues, as I have consistently received support through monthly training sessions and Power User training, which have helped me better understand and use the tool. Review collected by and hosted on G2.com.

The connection between policies and controls—and the way risks are tied back to those controls—is genuinely helpful. Review collected by and hosted on G2.com.

The process mapping of the controls isn’t easy to interpret. A simple flow diagram would make it much clearer and easier to follow. Review collected by and hosted on G2.com.

Configuration management is fairly quick and straightforward, and it’s easy to get set up without much hassle. Review collected by and hosted on G2.com.

There are a few feature requests that have been on the table for a while, and implementing them would make the product easier to use and improve overall usability. Review collected by and hosted on G2.com.