IC
Imran C.
Small-Business (50 or fewer emp.)
"I found Lofty as the best CRM I ever used."
5/5
What do you like best about Lofty?

One of its standout features is its user-friendliness, making it accessible even for those who aren't tech-savvy. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I’m not able to add and rename Segments in my own way. Review collected by and hosted on G2.com.

Brian W.
BW
Brian W.
Small-Business (50 or fewer emp.)
"Best CRM available"
5/5
What do you like best about Lofty?

You definitely get a lot for the money it's a great value and a wonderful toll Review collected by and hosted on G2.com.

What do you dislike about Lofty?

Customer support could be a bit more responsive Review collected by and hosted on G2.com.

Response from Ana Mastrogiuseppe of Lofty

Hi Brian! We're thrilled to hear you're enjoying the value and functionality of Lofty! We'll work on improving our customer support responsiveness. It's great to know that Lofty's streamlined posting capabilities are benefiting your real estate efforts. Thanks again for choosing Lofty!

DC
Dennis C.
Realtor
Mid-Market (51-1000 emp.)
"Great CRM"
4.5/5
What do you like best about Lofty?

The follow up campaigns and the websites Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I don't like that every new feature added to the platform comes with additional fees Review collected by and hosted on G2.com.

Response from Ana Mastrogiuseppe of Lofty

Hi Dennis! We're thrilled you're enjoying Lofty's follow-up campaigns and websites! We understand your concern about additional fees for new features and appreciate your feedback. It's great to hear that Lofty is helping you re-engage with dormant contacts effectively. If you have any further suggestions or need assistance, please let us know! Thanks again for choosing Lofty!

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Real Estate Broker"
5/5
What do you like best about Lofty?

follow ups and the quick response from the clients Review collected by and hosted on G2.com.

What do you dislike about Lofty?

all the tasks there seems to be to many. I quess you can make your own Review collected by and hosted on G2.com.

Response from Ana Mastrogiuseppe of Lofty

Hi! Thank you for your feedback. We're glad you appreciate Lofty's follow-up features and quick client responses. We understand your concern about task management and assure you that customization options are available. We're here to support you in staying connected with your clients. If you need assistance or have further suggestions, feel free to reach out. Thank you for choosing Lofty!

Rolanda R.
RR
Rolanda R.
Realtor
Small-Business (50 or fewer emp.)
"Lofty CRM"
5/5
What do you like best about Lofty?

I love the smart plans an the ablilty to to create my social media. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

There is nothing that i dislike about the Review collected by and hosted on G2.com.

Response from Ana Mastrogiuseppe of Lofty

Hi Rolanda, thank you for your feedback! We're delighted to hear you love Lofty's smart plans and social media creation capabilities. We're glad you haven't encountered any dislikes. It's also great to know that Lofty is helping you stay connected with your clients. If you ever have suggestions or need assistance, feel free to reach out. Thank you for choosing Lofty!

Jenna M.
JM
Jenna M.
Licensed Realtor
Small-Business (50 or fewer emp.)
"Great CRM"
5/5
What do you like best about Lofty?

I love the layout and ease of use. Handles all the tasks I need done. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

Would prefer cleaner email templates that look nicer with images and such. Review collected by and hosted on G2.com.

Response from Ana Mastrogiuseppe of Lofty

Hi Jenna! We're glad to hear that you love the layout and find Lofty easy to use for handling your tasks. Thank you for your feedback on email templates; we're continuously working to improve our offerings to better meet your needs. Thanks again for choosing Lofty!

Nick V.
NV
Nick V.
Small-Business (50 or fewer emp.)
"Intelligent CRM that actually works"
5/5
What do you like best about Lofty?

The system is snappy on the back end, everything seems to work just the way it should. The live chat support has also been a good way to get quick response. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

It is feature rich so can be a bit of a learning curve before utilizing all of the functionality. Review collected by and hosted on G2.com.

Jared P.
JP
Jared P.
Small-Business (50 or fewer emp.)
"Best UI in the game"
5/5
What do you like best about Lofty?

I come from a software background and one thing I always focus on is the UI and CHIME does a great job of keeping consitenecy in the interface and make everything so easy. Anyone coming from BoomTown, KVcore or Saleforce will have a nice breath of fresh air. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

One thing that you guys can work on is the reporting features. I want to be able to run detailed reports on my leads similar to MailChimp but I am unable to do so with the state of the reporting on CHIME. Review collected by and hosted on G2.com.

Christopher B.
CB
Christopher B.
Licensed Realtor
Real Estate
Small-Business (50 or fewer emp.)
"The platform is easy to use minus a few back end items but tons of video help"
5/5
What do you like best about Lofty?

User interface is easy to navigate and website building is simple. It functions like most CRMs but has alot of back end videos to help do more with thte plaform that you cant find with other CRMs Review collected by and hosted on G2.com.

What do you dislike about Lofty?

It was difficult to cancel my lead spend when i needed to save. Eventually a solution was made and a refund was offered but this was offered after a month of waiting. Would be nice to have a one click cancel button that shuts it all off then support can contact you after to find out why or to "recover" the lose. Review collected by and hosted on G2.com.

AF
Anthony F.
Small-Business (50 or fewer emp.)
"CHIME is overall the best CRM we have used!"
4.5/5
What do you like best about Lofty?

Easy to use, and customize. Chime is always adding features and upgrading others to make the system more robust and comprehensive. Support via email, instant messaging or phone call. Support follow up is one of the best in the industry. However, the most impressive is how focused on the growth of the platform to be comprehensive no matter where an agent or team is within their career Review collected by and hosted on G2.com.

What do you dislike about Lofty?

At times it is difficult to get through to support on the phone. Trying to get in touch with sales or customer service sometimes can take a while. However, this has been getting better recently. Review collected by and hosted on G2.com.