--- title: Lockbox LIMS Reviews meta_title: 'Lockbox LIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Lockbox LIMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 46 scale: '5' date_modified: '2026-07-07' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # Lockbox LIMS Reviews **Vendor:** Third Wave Analytics **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.8/5.0 **Total Reviews:** 46 ## About Lockbox LIMS Lockbox LIMS is a cloud-based laboratory information management system (LIMS) designed to assist users in managing various laboratory processes efficiently. Built on the Salesforce platform, Lockbox LIMS offers a fully customizable and user-friendly interface, making it suitable for a wide range of laboratory environments, including life sciences, biotechnology, research and development (R&D), next-generation sequencing (NGS), and quality control (QC) manufacturing labs. Lockbox LIMS is aimed to assists laboratory professionals and organizations that require a robust system to streamline their workflows and ensure compliance with industry regulations. With thousands of users globally, this application supports critical R&D and production protocols, helping labs maintain high standards of efficiency and accuracy. The versatility of Lockbox LIMS allows it to cater to the unique needs of various laboratory settings, making it an essential tool for those looking to enhance their operational capabilities. Lockbox LIMS features several key modules that facilitate comprehensive laboratory management. These include Sample Management, which allows users to track and manage samples throughout their lifecycle; Lab Supplies & Material Management, which helps in overseeing inventory and procurement processes; Protocol Management, which ensures that laboratory procedures are standardized and followed; and Instrument Management, which aids in the maintenance and calibration of lab equipment. Each module is designed to work seamlessly together, providing a holistic approach to laboratory management. One of the standout aspects of Lockbox LIMS is its integration with the Salesforce platform, which enhances its automation and configurability. This integration allows laboratories to customize workflows, automate routine tasks, and generate reports effortlessly. Additionally, Lockbox LIMS is built to support compliance with critical regulations such as 21 CFR Part 11, CAP/CLIA, HIPAA, and ISO 17025, ensuring that laboratories can operate within the legal frameworks required for their respective industries. Lockbox LIMS offers users the flexibility to access their data from anywhere, promoting collaboration and real-time decision-making. The system's regulatory readiness and user-friendly design make it a valuable asset for laboratories striving to improve their operational efficiency while adhering to strict compliance standards. ## Lockbox LIMS Pros & Cons **What users like:** - Users highlight the **customization capabilities** of Lockbox LIMS, allowing tailored solutions that enhance workflow and meet specific needs. (10 reviews) - Users commend the **exceptional customer support** from Lockbox LIMS, enhancing their experience and ensuring project success. (8 reviews) - Users value the **flexibility** of Lockbox LIMS, allowing easy adjustments and tailored protocols to meet their specific needs. (5 reviews) - Users highlight the **user-friendly interface** of Lockbox LIMS, making it easy for even new users to learn. (4 reviews) - Users appreciate the **easy implementation process** of Lockbox LIMS, finding it responsive and tailored to specific needs. (4 reviews) - User Interface (4 reviews) - Workflow Management (4 reviews) - Users benefit from the **easy configuration** and customization of Lockbox LIMS, enhancing their streamlined workflows significantly. (3 reviews) - Documentation (3 reviews) - Efficiency (3 reviews) **What users dislike:** - Users find that the **training required** for Lockbox LIMS is insufficient for navigating its complex settings effectively. (2 reviews) - Users find **navigation complex** due to numerous settings, complicating the learning process and overall usability. (1 reviews) - Users express concerns over **customization difficulty** , feeling misled about Lockbox LIMS' capabilities requiring extensive adjustments. (1 reviews) - Users face **challenges with data import handling** due to limitations arising from the Salesforce core integration. (1 reviews) - Users find the **difficult usability** of Lockbox LIMS challenging, especially during the initial setup phase. (1 reviews) - Expertise Required (1 reviews) - Integration Issues (1 reviews) - Inventory Management (1 reviews) - Learning Curve (1 reviews) - Users find **limited customization** options in Lockbox LIMS, which restricts their ability to tailor the system effectively. (1 reviews) ## Lockbox LIMS Discussions - [What is components of laboratory information system?](https://www.g2.com/discussions/what-is-components-of-laboratory-information-system) - [What are the benefits of LIMS?](https://www.g2.com/discussions/what-are-the-benefits-of-lims) - [What does a LIMS system do?](https://www.g2.com/discussions/what-does-a-lims-system-do) - [What are the components of LIMS?](https://www.g2.com/discussions/what-are-the-components-of-lims) - [View Lockbox LIMS pricing details and edition comparison](https://www.g2.com/products/lockbox-lims/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+19%3A22%3A38+-0500&secure%5Bsession_id%5D=6dc79094-ca10-4b2d-b271-9ddd7b3f8b65&secure%5Btoken%5D=2f5d2a74671ea9644e7bcd153872e760a5ae3c074f5391e44e42f356dcdc1f38&format=llm_user) ## Lockbox LIMS Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ## Lockbox LIMS Features **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top Lockbox LIMS Alternatives - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews) - [QBench](https://www.g2.com/products/qbench/reviews) - 4.6/5.0 (145 reviews)