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22 Lobbytrack Reviews
Overall Review Sentiment for Lobbytrack
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Very intuitive interface, user friendly and has the features that I needed for our needs. Review collected by and hosted on G2.com.
Based on my limited experince I have yet to find anything that I disliked. Review collected by and hosted on G2.com.
The visitor tracking works well, as does the preregistration process for scheduling upcoming visits. You also have a lot of granular control over the sign-in experience. The Lobby app presentation definitely gives our guests a better first impression than the old paper visitor log did... Review collected by and hosted on G2.com.
There is a lack of support documentation, which is apparent when configuring things like SSO or getting granular with some of the many other settings. It's also nice that SSO is available, but unfortunately, it is limited to the highest license tier, and the implementation doesn't extend to the employee app, which is a blocker for us. Review collected by and hosted on G2.com.
Lobbytrack comes with so many features, many of which our organization does not need (e.g. photo capture). These options are easy to disable in the settings to streamline the sign-in process. Review collected by and hosted on G2.com.
The ID badge editor could use updating to give a more accurate representation of the printed badge. Review collected by and hosted on G2.com.
Low cost of entry, easy to test/ trial/implement. Both the on-premise and cloud versions just work. Have rarely required support and when required, they always deliver. Lobbytrack is very interested and responsive to customer input for product improvements/adjustments. Highly recommend this product. Review collected by and hosted on G2.com.
We've been using the product for 10+ years, can't think of any relevant concerns or flaws. Review collected by and hosted on G2.com.
I really like that I can enter a visitor's information ahead of time to make it easier for them to sign in, and that the app remembers them for future visits as well. Review collected by and hosted on G2.com.
We save all our logs, so I like that I'm able to export all the information, but all the info is divided into two spreadsheets, so I have to do extra work to combine everything into one log on the back end. Review collected by and hosted on G2.com.
user friendly, free support is limited, but they still help you sending you links if there is issues. Review collected by and hosted on G2.com.
it disconnect from database very often. software needs to be restarted very often. a simple close and open the software but its at least once a week or more. Review collected by and hosted on G2.com.
The designer of Lobby Track software has carefully designed by keeping all aspects in mind for both SME and industries. One of the best features we like is notify host and its watch list functionality. This has made the job of our reception so much easier. We hand out the tablets to our visitors to self-register. The tablet is integrated with our centralized database. At the completion of the form as soon as the visitor hit the submit button the host is notified via email. If however the client is blacklisted with any of our employee's or federal and criminal watch list, Lobby Track immediately and discretely notifies the security staff and the threat is eliminated. Our main motto is the security to our staff and clients to have smoother and relaxing atmosphere. Review collected by and hosted on G2.com.
Ever since we have started using Lobby Track we have nothing to dislike but just praise this system. Review collected by and hosted on G2.com.
I decided to use Lobby Track for one of my special events. Everybody that came was a huge fan of the Self Sign In because it made the process of getting into event very easy. In addition to this, I also used Pre-Register Visitors for the guest speakers so they could slide right on into the room without having to wait in the short line. My team specifically used the Microsoft Surface Pro Tablet as our main device to get everybody in and it worked great. This software has a really nice and smooth user interface. Prior to this, we would just enter people using an excel sheet, but that took forever. Lobby Track defiantly made registration simple and professional. Review collected by and hosted on G2.com.
Lobby Track really does everything that I thought it would do. Review collected by and hosted on G2.com.
