It's been two months since this profile received a new review

CrelioHealth LIMS Reviews & Product Details

CrelioHealth LIMS is a comprehensive laboratory information management system (LIMS) designed to streamline and elevate laboratory operations through a unified, cloud-based platform integrated with advanced AI automation. This lab software replaces disparate tools, such as Scientific Data Management Systems (SDMS), Electronic Lab Notebooks (ELN), Sample Managers, and Electronic Lab Systems (ELS), with a single intelligent solution that automates workflows, accelerates turnaround times, and enhances accuracy—allowing labs to focus on what matters most. Designed for labs of all specializations, CrelioHealth LIMS caters to all healthcare providers, including small labs, reference laboratories, home collection, and multi-site operations. Its cloud-based architecture ensures that users can access critical lab functionalities from any location, promoting flexibility and mobility. The platform provides various use cases from sample management and equipment oversight to financial tracking and reporting. This adaptability makes it an ideal choice for labs looking to optimize their operations and improve overall productivity. Key features of CrelioHealth LIMS include customizable workflows, end-to-end sample tracking, configurable report formats, and AI-driven capabilities that automate registration from handwritten paper test requisitions into digital orders, significantly reducing errors and turnaround times. Additionally, financial management is simplified with integrated online billing and secure payment processing, ensuring efficient and compliant financial operations. The system’s AI-powered multi-view dashboards provide real-time, actionable insights into lab performance, inventory stocks, test results, and more, helping users identify bottlenecks and prioritize urgent tasks with ease. Scalability stands out as a core strength of CrelioHealth LIMS, seamlessly supporting the growing complexity and volume demands of evolving laboratories. The platform also enhances client and patient engagement by offering multi-channel digital report delivery, including WhatsApp, SMS, email, and mobile app, ensuring stakeholders remain informed and connected throughout the diagnostic process. CrelioHealth LIMS not only simplifies lab management but also positions laboratories for future growth and success. By providing a robust, all-in-one solution, it addresses the multifaceted challenges faced by modern laboratories, allowing them to operate more efficiently and effectively in an increasingly competitive landscape.

Product Website

Seller

CrelioHealth (formerly known as LiveHealth)

Discussions

CrelioHealth LIMS Community

Languages Supported

Arabic, English, Hindi

Overview by

Mukund Malani (Co-founder at Livehealth)

Pricing

Pricing provided by CrelioHealth LIMS.

Starter

Starting at $550.00

1 Users Per Month

View More Pricing Information

CrelioHealth LIMS Integrations

(3)

Verified by CrelioHealth LIMS

CrelioHealth LIMS Media

CrelioHealth LIMS Demo - B2B Payment Collection Dashboard

A digital interface providing insights and management of business-to-business payment collections

CrelioHealth LIMS Demo - Account Overview

Monitor different operational and financial areas of your medical lab business with an account overview dashboard

CrelioHealth LIMS Demo - Dedicated Mobile Apps with Cross Platform Support

Get On-demand Business Insights through Mobile Apps (for Lab Users) and Patients can receive Medical Reports, Book Appointments/Home Collection, Make Payments and Learn Health Trends via Mobile Apps for Patients

CrelioHealth LIMS Demo - Comprehensive Lab Operations Dashboard

A multi-view operational dashboard that shows insights about tests, samples & instruments.

CrelioHealth LIMS Demo - User Management

Role-based access to manage & monitor different user on the portal

CrelioHealth LIMS Demo - Dynamic Finance Reports

Manage & track transactions for all centers & accounts from a single place using dynamic real-time finance reports

Official Downloads

(2)

edit

G2 reviews are authentic and verified.

Here's how.

Pooja G.

Finance officer

Mid-Market (51-1000 emp.)

1/23/2026

"CrelioHealth LIMS: Clear Billing Reports & Real-Time Revenue Visibility"

4.5/5

What do you like best about CrelioHealth LIMS?

CrelioHealth LIMS provides strong financial data visibility with clear, user-wise and test-wise billing reports. Revenue tracking, invoice accuracy, and MIS reports are well-structured, which helps in auditing, reconciliation, and cost analysis. The system makes it easy to monitor collections, pending dues, and financial performance across labs in real time. Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

Some financial reports require manual validation to match exact operational usage, especially for machine-wise or integration-based billing. More customization and automated reconciliation options in finance dashboards would further reduce manual effort and improve accuracy for large-scale labs. Review collected by and hosted on G2.com.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

CrelioHealth LIMS has helped us centralize our laboratory operations, billing, and financial data on a single platform. It addresses the issues we faced with fragmented billing, manual reconciliation, and limited visibility into revenue and collections. The system supports accurate test-wise and user-wise billing, provides real-time MIS reports, and gives us stronger financial control. As a result, we’ve improved operational efficiency, reduced errors, and can make more data-driven decisions across our medical lab operations. Review collected by and hosted on G2.com.

Kareeman G.

Lab Director

Mid-Market (51-1000 emp.)

12/24/2025

"Excellent LIS Partner with Outstanding Support & Flexibility"

4.5/5

What do you like best about CrelioHealth LIMS?

their exceptionally rapid support response. Requests—whether operational, technical, or workflow-related—are acknowledged and addressed promptly, often with same-day follow-up.

The platform itself is intuitive, well-designed, and easy to use, significantly reducing training time for staff across different laboratory sections. The mobile and web applications are smooth, reliable, and highly practical for day-to-day laboratory operations, reporting, and communication. Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

One current limitation we have noted in CrelioHealth is the inability to split samples or reserve individual test orders when multiple tests are issued under the same invoice.

In scenarios where some tests need to be postponed (e.g., fasting requirements, repeat collections, or add-on testing), the system does not yet allow flexible reservation or partial sample handling within a single invoice. This can occasionally impact workflow efficiency and requires interim manual coordination. Review collected by and hosted on G2.com.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

Audit Trail: Fully functional, clear, and compliant—supporting traceability and accreditation requirements.

Interfaces: Stable and reliable analyzer/HIS interfacing with accurate data transfer.

TAT Reporting: Now robust and transparent, enabling effective monitoring and performance improvement.

Test Analytics: Meaningful dashboards and analytics that support operational and clinical decision-making. Review collected by and hosted on G2.com.

Jitendra P.

IT MANGER

Mid-Market (51-1000 emp.)

10/29/2021

"All things in one platform"

5/5

What do you like best about CrelioHealth LIMS?

CrelioHealth LIMS has significantly improved the efficiency and transparency of our laboratory operations. The platform is user-friendly, well-structured, and designed to support real-world workflow requirements across departments. Features such as automated reporting, sample tracking, and centralized data management have helped us reduce manual effort, minimize errors, and improve turnaround time for patient reports.

Integration with machines, billing, and analytics is seamless, enabling better decision-making and operational visibility. The customization options, dashboards, and role-based access controls make day-to-day activities more organized and traceable. We also appreciate the responsive support team, who provide timely assistance and regularly roll out meaningful product enhancements.

Overall, CrelioHealth LIMS has added great value to our processes by making them more digital, efficient, and patient-centric. It is a reliable and scalable solution for modern diagnostic centers and laboratories. Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

Sometime Slowness at the time of deployment. Review collected by and hosted on G2.com.

Noble Z.

IT Business Applications Graduate Trainee

Mid-Market (51-1000 emp.)

8/19/2025

"User friendly"

4.5/5

What do you like best about CrelioHealth LIMS?

Easy to use Registration module which can be customized to business requirements. You can actually fetch patient details as well paying claims automatically to insurance companies through its integrated claim switch. The team created a custom login feature in white labelling form which is further helpful in branding the lab name and url Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

Bulk extraction of patient reports is not possible but the the creliohealth team assisted in extracting the reports from backend Review collected by and hosted on G2.com.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

Earlier, registrations were being done manually. Later, CrelioHealth integrated with NH263, which streamlined the registration process. We can now register patients simply by fetching their insurance number and suffix.

Insurance calculations are efficiently managed by creating price lists and entering the respective test quantities.

The documents required for completing the audit process are handled seamlessly through CrelioHealth. Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear Noble,

Thank you for your excellent review of CrelioHealth LIMS on G2. We deeply appreciate you highlighting the tangible benefits our platform delivers to your lab operations.

It is rewarding to hear that the customizable Registration module has significantly improved your efficiency. For lab professionals, seamless patient intake is everything—and knowing that our NH263 integration is enabling automated, insurance-driven registration and payments moves you well beyond manual processing. This immediate time-saving and reduction in administrative errors is core to our mission.

We also appreciate your positive feedback on the white-label feature, which is designed to uphold your brand integrity in a highly competitive market.

Regarding the challenge with bulk extraction of patient reports: we hear you clearly. We understand the necessity of this feature, particularly for critical functions like audit preparation. While our team was able to provide immediate backend support, please know that we are actively prioritizing enhancements to give users like you greater self-service control over large-scale data exports in upcoming releases.

Thank you for choosing CrelioHealth to manage your complex workflow—from patient registration and insurance calculation to critical audit compliance. We value your partnership.

Sincerely,

The CrelioHealth Team

Wilson P.

In house IT

Small-Business (50 or fewer emp.)

5/2/2025

"Exceptional Software with Outstanding Support and Customer-Centered Innovation"

5/5

What do you like best about CrelioHealth LIMS?

Crelio Health LIMS is an exceptional software solution that has significantly streamlined our laboratory operations. One of the standout aspects of Crelio Health is not just the platform itself, but the incredible team behind it. The support staff is knowledgeable, responsive, and genuinely dedicated to helping users get the most out of the system.

One of the things I appreciate most is how easy it was to implement. Being cloud-based, the setup was quick and straightforward, requiring minimal resources on our end. The integration process with other platforms has also been fast and painless, allowing us to get up and running without disruption.

A feature I particularly value is the built-in chat support. Having the ability to connect with a live person almost instantly and get quick resolutions to issues is a game-changer. It saves time and eliminates unnecessary frustration.

Another major strength of Crelio Health is their customer-centric approach. They actively listen to feedback and are open to making enhancements based on user needs, rather than taking a rigid, one-size-fits-all approach. This flexibility and responsiveness make them stand out in the LIMS space.

Overall, Crelio Health LIMS is a robust, user-friendly platform backed by a team that truly understands and supports its users Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

So far, I have not experienced any downside using Crelio Health. The software has been reliable, user-friendly, and consistently meets our operational needs. The support team is proactive and responsive, which helps prevent small issues from becoming larger problems. Overall, my experience has been very positive. Review collected by and hosted on G2.com.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

Crelio Health LIMS is solving the problem of inefficient lab operations by streamlining workflows, simplifying data management, and improving communication through its intuitive, cloud-based platform. Its quick implementation, seamless integrations, and real-time chat support have greatly enhanced our team's productivity and responsiveness, allowing us to focus more on patient care and less on technical hurdles. Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear Mr. Wilson,

Thank you for your high praise regarding CrelioHealth LIMS and our support team.

We understand that for lab operations, implementation speed and uptime are critical. We're pleased that the cloud-based architecture delivers the quick, frictionless setup and seamless integrations needed to ensure fast time-to-value for your lab.

Your recognition of our support team is valuable. We view real-time chat support as an essential operational tool as it ensures issues are resolved instantly, allowing your team to maintain focus on patient care and diagnostics, not administrative delays.

We appreciate that you noted our customer-centricity and willingness to tailor the platform based on user feedback. In a field as dynamic as laboratory science, flexibility is mandatory, not optional.

Thank you for confirming the reliability of our system and the value we bring to streamlining your daily workflow.

Sincerely,

The CrelioHealth Team

Alaa E.

Admin

Mid-Market (51-1000 emp.)

8/20/2025

"Very good"

5/5

What do you like best about CrelioHealth LIMS?

the stability, a lot of futures, full automation Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

The company is not located in Saudi Arabia Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear Alaa,

Thank you for your review. We are pleased to hear that the stability, automation, and broad feature set of CrelioHealth LIMS are serving your mid-market needs effectively.

We are particularly glad the Parent Login feature has proven so valuable. For labs like Al Arab operating across multiple locations, centralized LIMS management is essential for maintaining control, consistency, and operational efficiency. The ability to smoothly implement changes from a single point underscores our commitment to making complex, distributed lab administration simple.

We appreciate your direct feedback regarding our physical location outside of Saudi Arabia. While our headquarters are elsewhere, please be assured that we are dedicated to providing the same uninterrupted support and high-quality service to all our partners in the Middle East. Our global operations model is specifically designed to ensure platform reliability and local responsiveness regardless of geography.

Thank you for trusting CrelioHealth to power your multi-location laboratory operations.

Sincerely,

The CrelioHealth Team

Fashi S.

Managing Director

Small-Business (50 or fewer emp.)

4/14/2025

"Good and Affordable LIS"

5/5

What do you like best about CrelioHealth LIMS?

What I like best about CrelioHealth LIMS is how intuitive and easy it is to use. The interface is clean, well-organized, and requires minimal training, which really helps with day-to-day efficiency. On top of that, their support team especially Shekh Nahid Raj Zaki is outstanding—responsive, knowledgeable , and always ready to help resolve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

So far, I haven’t encountered anything I dislike about CrelioHealth LIMS. It’s been reliable and user-friendly, and the experience has been smooth overall Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear Fashi,

We appreciate your feedback confirming the tangible value CrelioHealth LIMS brings to your operations.

Your observation that the interface is intuitive and requires minimal training directly validates our focus on user adoption. In a laboratory setting, rapid proficiency translates directly into immediate workflow efficiency—a critical factor for sustained productivity.

We are also pleased that the automated fax integration is delivering such a clear benefit, specifically by eliminating manual handling of results. This feature is designed to cut down on administrative time, reduce the risk of transcription errors, and crucially, accelerate the communication of diagnostic information to the patient's provider.

Finally, thank you for recognizing the responsive and knowledgeable support delivered by our team. Exceptional support is foundational to maintaining the reliable performance necessary for your LIS environment.

We value your partnership.

Sincerely,

The CrelioHealth Team

Maggie O.

Lab Director

Small-Business (50 or fewer emp.)

12/3/2024

"Great product with even greater support team for integration, onboarding, and use."

4.5/5

What do you like best about CrelioHealth LIMS?

CrelioHealth LIMS has all the required features for a clinical diagnostic lab to track samples, allow access to providers and generate quality. The support team is available within minutes of requested help. Communication is fast and effecting, solutions to issues are resolved immediately. The software is easy to use, and implement all the given and requested features. It is easy to inegrate with providers and familiarity only gets better with frequent use. Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

It would be nice to have more report templates available for the customer to choose from rather than customize a single one. Also, it would be nice if the software can 'remember' date ranges from tab to tab. Feature request is a great option as well to further customize the software. Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear Maggie,

Thank you for this excellent, detailed review. As a Lab Director, your perspective on the platform's core functionalities, from sample tracking to provider access and quality control is highly valuable.

We are extremely pleased that CrelioHealth LIMS is recognized for its comprehensive feature set necessary for a modern clinical diagnostic lab. Ensuring the platform is easy to use and implement is key to rapidly improving your laboratory sample workflow. Furthermore, the successful, seamless integration with your lab equipment, controls, and barcode systems is a fundamental service we provide to maximize automation and efficiency.

Your positive feedback regarding the responsiveness of our support team is greatly appreciated. We believe that immediate, effective resolution is non-negotiable for maintaining lab continuity.

We take your suggestions for enhanced report template options and the ability for the system to 'remember' date ranges across tabs very seriously. These are high-value quality-of-life improvements that directly impact how efficiently lab professionals analyze and present data. Your feedback, coupled with the Feature Request option you highlighted, directly informs our development roadmap, ensuring the platform evolves to meet your precise operational needs.

Thank you for confirming the strength of our product and the commitment of our support team.

Sincerely,

The CrelioHealth Team

Sienna B.

General Laboratory Manager

Small-Business (50 or fewer emp.)

1/28/2025

"Affordable andresponsive"

5/5

What do you like best about CrelioHealth LIMS?

This LIS is easy to use. The customer support specifically Shekh Nahid is very helpful and always responsive.

We have added 4 panels to our Molecular department and everytime it was a simple process and quick. I use this system everyday as a Lab Manager, Accessioner and Molecular Technologist. The QC features are helpful for monthly QC audits. The system was easy to integrate into our machines (Indiko, Biorad and LCMS) Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

Redraw button was not working. I dont use this fucntion I accidentallyy pressed it. Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear Sienna,

Thank you for your valuable feedback. As a General Laboratory Manager covering multiple crucial roles—Accessioner, Technologist, and Manager—your assessment of CrelioHealth LIMS's versatility is highly meaningful.

We are glad to hear the platform is supporting your daily workflow across departments, particularly in Molecular. The ease and speed with which you can add new test panels is critical for a lab's ability to remain responsive and competitive in a fast-moving field. Similarly, successful, rapid integration with complex analyzers like Indiko, Biorad, and LCMS is essential for true automation and efficiency.

Your reliance on our QC features for monthly audits confirms the system’s value in maintaining regulatory compliance and quality control standards—core concerns for every lab professional.

We also appreciate you calling out the comprehensive nature of the system, acting as a single, central hub for all lab functions, from accessioning to administration and billing. This unification is key to maximizing efficiency across the entire operational chain.

Regarding the minor issue with the "Redraw" function you encountered: we appreciate you flagging even small interface glitches. We are continuously focused on refining the user experience to ensure reliable functionality across all modules.

Thank you for confirming the affordability and responsiveness of our platform and team.

Sincerely,

The CrelioHealth Team

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/28/2025

"Very Useful!"

5/5

What do you like best about CrelioHealth LIMS?

Crelio Health has very helpful staff to help navigate through the system. Review collected by and hosted on G2.com.

What do you dislike about CrelioHealth LIMS?

Sometimes it can be a little hard to navigate. Review collected by and hosted on G2.com.

Response from Rohit Pawar of CrelioHealth LIMS

edit

Dear User,

Thank you for your feedback. We are pleased to know that CrelioHealth is proving very useful for your operational needs, specifically by assisting with the critical functions of managing and accessioning patient samples for intake and final reporting.

We recognize that the transition to a new LIMS can present initial navigation challenges, and we appreciate you highlighting this. While the system is designed to be comprehensive, we understand that complexity can sometimes impact ease of use. Please know that we are continuously refining the interface and flow based on user feedback to make system navigation more intuitive and seamless for lab professionals.

Your compliment regarding our helpful staff is greatly valued. We view our support team as a vital resource to ensure you can maximize the system's capabilities, especially when navigating new features or functions.

Thank you for trusting CrelioHealth LIMS for your sample workflow management.

Sincerely,

The CrelioHealth Team