LiveAgent Pricing Overview

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Free Trial

Small

Starting at $15.00

1 agent / Per Month

E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app

Medium

$29.00

1 agent / Per Month

E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app, Live Chat, Real-time visitors monitoring, Chat invitations, Feedback management

Large

$49.00

1 agent / Per Month

Cloud Call Center E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app, Live Chat, Real-time visitors monitoring, Chat invitations, Feedback management, Facebook & Twitter, Call center support, Gamification, Branding free

Enterprise

$69.00

1 agent / Per Month

A full-scale business solution with extra support & exclusive services

Free

$0.00

Per Month

Ticket history, email ticketing, live chat, call center support, customer service

LiveAgent provides both SaaS and on-premise (self hosted) licences.

LiveAgent has 5 pricing editions, from $0 to $69. A free trial of LiveAgent is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for LiveAgent is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase LiveAgent must be conducted with the seller.

Prices update

Pricing information was last updated on June 17, 2025

Top-Rated Alternatives

Zendesk for Customer Service

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LiveAgent Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Fin by Intercom Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

Various alternatives pricing & plans

Free Trial

Pricing information for the above various LiveAgent alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

LiveAgent Pricing Reviews

(2)

Nour H.

Social Media Specialist

Cosmetics

Mid-Market (51-1000 emp.)

8/4/2024

"It brings together all the tools we need to create a sustainable customer communication and response center."

5/5

What do you like best about LiveAgent?

I really like Liveagent's organization and organization of incoming tickets. The lights next to each ticket appear on the dashboard, showing the entire team which tickets are currently being processed and which are pending. It's great that it consistently accurately documents response times and all related details, and automatically adds reference numbers to all incoming tickets. Integrating with all new channels is always very easy. The service bots are great. Review collected by and hosted on G2.com.

What do you dislike about LiveAgent?

No downsides. The notifications make it easy to directly access the relevant ticket and respond to it immediately. Review collected by and hosted on G2.com.

Response from Quality Unit of LiveAgent

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Hi Nour, Thank you for sharing your experience with LiveAgent! We're glad linking your social media accounts and using them as service channels has been smooth. If you need any assistance, feel free to reach out 24/7 via chats or email.

- The LiveAgent Team

Cristian M.

Director

Consulting

Small-Business (50 or fewer emp.)

11/18/2021

"Impressed Integration for the Price"

4/5

What do you like best about LiveAgent?

Outstanfing set of features at great price. Review collected by and hosted on G2.com.

What do you dislike about LiveAgent?

The Web App still reloads too many times and is really annoying. Review collected by and hosted on G2.com.

Response from Quality Unit of LiveAgent

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Hi Cristian! Thank you for your time to review LiveAgent :) We are aiming to cover as many messaging apps and communication channels as possible. Much more coming soon!

Should you have any questions, feel free to contact our support. Available 24/7.

- LiveAgent Team

LiveAgent Comparisons

Freshdesk