Little Green Light Pros and Cons

I am continuing to learn more and more about how much this software is capable of doing for us with long-range planning and deeply detailed donor analysis. I like that they are no frills, and clearly working on improving their product year after year. Review collected by and hosted on G2.com.

The lack of Live Chat support. Email responses are same-day, but it's really not enough for such a complex product. Review collected by and hosted on G2.com.

The user friendly platform and it's connection to other software platforms we use. Review collected by and hosted on G2.com.

There is a learning curve to get started, but once you figure out the process, it is smooth sailing. Review collected by and hosted on G2.com.

Little Green Light is clean, easy to navigate, robust, flexible, and fulfills the needs of nonprofits who need economical fundraising software. One of my favorite features is the ability to filter/drill down on both constituents and fundraising details so easily by using the filter feature on the left side of the screen. Review collected by and hosted on G2.com.

LGL does not use householding in the sense that you have a different constituent screen for the household. However, it does a great job with its relationship features which covers most of the needs of householding. Review collected by and hosted on G2.com.

Very user friendly. Streamed lined so I can enter donations effecienly and accuratly. The cost compared to all the options you get with the software is outstanding. Review collected by and hosted on G2.com.

I get a little hung up with not getting out of the reports exactly what I want on the first try. It usually takes me 3 times of working with the reports to get the results I need. Review collected by and hosted on G2.com.

Little Green Light is extremely intuitive and easy to use if you have any CRM experience.

If there is anything you aren't sure about, you simply click on help and search their knowledge base, watch their helpful videos, or write a query to their support team who gets back to you in no time at all with exactly the answer you need.

That it is seamless with MailChimp (and other similar services)

That it is seamless with Stripe (and other payment services) Review collected by and hosted on G2.com.

If there were to be anything I might dislike, it would only be that it is not integrated with a wealth database to evaluate donor potential (something Raiser's Edge does but for a few magnitudes greater cost) Review collected by and hosted on G2.com.

LGL is so user-friendly and intuitive, works equally well on a Mac and PC and the amount of free support is the best. It's the right size tool for both nonprofits I work at. Review collected by and hosted on G2.com.

I honestly can't think of one. I inherited it from my predecessor in one job and liked it so much that I recommended it for my second job. Review collected by and hosted on G2.com.

I find LGL very intuitive to use, and when I can't figure something out, their customer support is great. Review collected by and hosted on G2.com.

Just occasionally there's some surprising omissions, like the lack of ability to use event fields in acknowledgment letters Review collected by and hosted on G2.com.

Intuitive, lots of features to help with bulk changes. Quick customer service response (usually less than 24hrs). Easy forms integration, lots of customization options. Being web-based, I can double-check donor records on the go to be prepared at meetings or networking opportunities. Love that this is a volunteer management system as well. Review collected by and hosted on G2.com.

Wish I could "turn off" some fields I don't use to make queries easier. The mailchimp integration isn't very user-friendly and it seems like nobody on the LGL side (or the Mailchimp side) really understands how it works. Review collected by and hosted on G2.com.

Little Green Light is a cloud-based fundraising database solution that provides a great deal of flexibility and muscle for the price. It's got just about everything most small non-profits need to track their donors, campaigns, and even grants. The online tutorials are easy to find and easy to use. Best of all, if you get stuck you can always send a question via email and get a very prompt response - usually within hours. I highly recommend it for my clients and have set it up for four organizations so far. Everyone loves it! Review collected by and hosted on G2.com.

About the only thing I don't like is probably because I have yet to spend the time to master it. That's the events module. I should spend more time on that one!

Also, LGL doesn't have the kind of ticket selling capabilities that some organizations need. You can "sell" raffle tickets, for instance, but I have yet to see it set up for much point of sale work. I believe that could be accomplished as well, as long as you're not a performing arts organization seeking to link to a much larger ticketing agency! Then again, those places aren't selling many tickets these days! Review collected by and hosted on G2.com.

LGL has been super easy to learn. We had to transfer all of our data over from another donor management database and it was a breeze. We didn't lose any info in the process. Also pulling reports is very simple which I appreciate. The customizable dashboard is also very nice! Overall my experience with LGL was been fantastic. Highly recommend! Review collected by and hosted on G2.com.

I haven't been able to figure out how to customize the end of year tax acknowledgment language and also I wish we could send the tax acknowledgments to everyone through email even if they have a home address on file. Review collected by and hosted on G2.com.