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Video Reviews
Excellent Product and Even Better Support Team
277 Listrak Reviews
Overall Review Sentiment for Listrak
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Advanced Retail Segmentation, LifeCycle Grid and Conversion or Purchase History Review collected by and hosted on G2.com.
We are unable to view segments or groups of customers by campaign type. This would be useful in developing a baseline and trends by email campaign history. Review collected by and hosted on G2.com.
Listrak integrates will within Magento and their triggered campaigns have madde it a seamless piece of our strategy. The signup and exit modals have increased list conversion, and their team is very enthusiastic and easy to work with. Review collected by and hosted on G2.com.
The sweepstakes capability is not a diy once it gets set; you must reengage at a cost to use the feature. Review collected by and hosted on G2.com.
Customization options for each list, opt out lists that span multiple groups, unique IPs, and Listrak Conductor Review collected by and hosted on G2.com.
No easy way to allow users to opt out of all of my lists on single click without using listrak API. Review collected by and hosted on G2.com.
LIstrak takes the time to really get to know and understand your business. The services they provide are unique to us and our customers Review collected by and hosted on G2.com.
There isn't too much to dislike. Their portal is a little confusing but once you get used to it, it's a piece of cake. Review collected by and hosted on G2.com.
Its easy to use and tracks everything I want. It integrates with Google Analytics well. It also has a split A/B testing tool which works quite well. Review collected by and hosted on G2.com.
It doesn't provide a lot of information on its own, but that doesnt really matter to me because I use it combined with Google Analytics. Review collected by and hosted on G2.com.
I have had the pleasure of working with the Listrak team at two of the companies I have worked for. The extensive training and support provided was one of the reasons we wanted to go with Listrak. They are the perfect match for a company like Rodale's, who was looking implement several new key marketing strategies and revamp our email marketing techniques. The data that is provided through the platform is easy to use and understand. There couldn't be a more user-friendly tool. In the retail space, having Listrak has a partner to grow ecommerce has been a blessing. We have been able to implement several customer engagement strategies, such as Post Purchase campaigns, a Preference Center, and dynamic on-site recommendations that are personalized for each customer. We've seen growth with our subscriber base in just one month since making the modules live. We look forward to continued growth with Listrak's applications in the future. Review collected by and hosted on G2.com.
Nothing comes to mind at this time. I love everything! Review collected by and hosted on G2.com.
The personalized support you receive from Listrak's Success managers is the best I've experienced. I've worked with 3 other ESPs prior to Listrak and none have provided the level of understanding of business needs and the dedicated, thoughtful support that I get from my Listrak Success manager - and prior to that, the Sales manager, regardless of spend level. Review collected by and hosted on G2.com.
I don't love that the emails I create aren't saved somewhere outside of the actual send to be reused or repurposed elsewhere. However, the setup of marketing messages is very simple and user-friendly. I also really wish the platform was responsive to the timezone your account is in. I'm in CA but I have to set up all my emails in EST. Review collected by and hosted on G2.com.
I like that their consultative approach leads us to make decisions based on needs of the business. Review collected by and hosted on G2.com.
I wish they had a way to segment emails based on timezones. Review collected by and hosted on G2.com.
The dashboard is easy to use. The reporting and analytics are solid and very detailed. Our account manager is very helpful. Review collected by and hosted on G2.com.
Help center can be confusing - its hard to search for topics. I think it could be a bit more user friendly. Review collected by and hosted on G2.com.
