Listrak Reviews & Product Details - Page 22

I like the features available. The power of building the product recommendation recipes and merchandise blocks to easily be reused inside of multiple emails for personalizations is great. The segment abilities of the platform are robust and easy to adjust filters on the fly when creating campaigns. I also like the composer feature in the email design. It is more powerful than a simple drag-and-drop but just as easy. Review collected by and hosted on G2.com.

Some of the automations have a bit of a learning curve to get the conversation operating correctly. But after one or two you can really dial in and make them do exactly what you want. The self setup can be a challenge. If you are not up to this challenge I highly recommend taking them up on their services for an assisted implementation. Review collected by and hosted on G2.com.

The reporting tool is really nice - helps us track not only the effectiveness of every campaign but our overall list growth, revenue per send, makes doing the analytics and measuring our metrics easy. Review collected by and hosted on G2.com.

Can take a bit of time to grasp all the functionality - not a beginners tool as it requires some development to integrate with your website and your back end systems. Review collected by and hosted on G2.com.

Listrak has provided a level of excellent service and coupled this with user-friendly technology and automation that has made our partnership extremely valuable Review collected by and hosted on G2.com.

There's not much to complain about - everything has been a pleasant experience. Review collected by and hosted on G2.com.

We've improved Email sales volume 10x since switching from Constant Contact. Review collected by and hosted on G2.com.

Dedicated support is frequently slow to respond and communicate. Review collected by and hosted on G2.com.

Listrak's data-driven reports are one of a kind. Definitely love seeing the growth and increasing numbers over the last year we have been working with them. Our account manager, Ashley is absolutely wonderful. Product knowledge is through the roof, but if she does not know the answers, she will lead you in the right direction. Review collected by and hosted on G2.com.

There are a lot of competitors that are offering month-to-month non-contracts rather than the typical annual or multi-year contract. But considering you're licensing the software it makes a lot of sense to do it like that. I know that Listrak is very flexible if you are ever in a bind. Never hurts to ask! Review collected by and hosted on G2.com.

They provide a lot of great solution and services. We can customize a lot of their out of box features to fit our need and we enjoy the account support. They understand our business and know what drives sales. Review collected by and hosted on G2.com.

Overall everything is great, we could use more white glove reporting where they can walk us through everything but we don't mind going into the dashboards and pulling this ourselves. Review collected by and hosted on G2.com.

I like the ability to create an automated email series. Review collected by and hosted on G2.com.

I think some of the split testing tools could be refined. It seems like you lose scheduling visibility when you are split testing. I also would like the automated series functionality to be easier for retailers to control instead of relying on Listrak support. Review collected by and hosted on G2.com.

The functionality of Listrak is simple and user friendly. Review collected by and hosted on G2.com.

I dislike that I have had 3 different reps within 4 months. I feel like our account has not been as successful as I feel like it should have been. Review collected by and hosted on G2.com.

The email builder is great and very intuitive to use. Review collected by and hosted on G2.com.

Reporting platform. The data is there but need to dig it out Review collected by and hosted on G2.com.

I love the ease of creating weekly email marketing and being able to have the templates already int here saved and ready. The reporting that I receive about each campaign is detailed and I know exactly what I am getting. Also the support and help is spot on! Always quick to help if I cannot find the answer. Review collected by and hosted on G2.com.

I wish there was a little more flexibility in the designing, without knowing code. Review collected by and hosted on G2.com.