Best Salesforce AppExchange Apps

Marina Schlosser
MS
Researched and written by Marina Schlosser

The Salesforce AppExchange is Salesforce.com's marketplace for everything cloud computing—this includes cloud applications and consulting services. End users use the Salesforce AppExchange to access, download, and install apps. The Salesforce AppExchange offers both free and paid apps for users. Apps and services are organized into collections within the marketplace, based on categories and industry solutions that encompass a variety of fields.

For an app or service to become publicly available to potential customers, the company that created the app or service must be a Salesforce partner. For software buyers browsing the Salesforce AppExchange, plenty of well-known software vendors offer apps and services accessible on the marketplace.

Any application or service listed on the Salesforce AppExchange should be represented in our Salesforce Appexchange Apps category. The products within this category represent software or services, listed in a variety of categories across our site, that offer solutions available on the Salesforce AppExchange itself.

To qualify for inclusion in the Salesforce AppExchange category, a product must:

Be listed on the Salesforce AppExchange
Integrate with Salesforce

Best Salesforce AppExchange Apps At A Glance

Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
370 Listings in Salesforce AppExchange Apps Available
(5,419)4.6 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a tool designed to streamline sales forecasting and pipeline management, integrating with platforms like Salesforce for seamless data synchronization.
    • Reviewers frequently mention Clari's user-friendly interface, robust analytics, and seamless integration with Salesforce, which enhances efficiency and data accuracy.
    • Users mentioned occasional issues with slow loading times, complex initial setup, and limitations in customization and dashboard development.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    600
    Features
    321
    Helpful
    273
    Salesforce Integration
    216
    Forecasting
    213
    Cons
    Missing Features
    146
    Limitations
    124
    Learning Curve
    107
    Limited Customization
    96
    Salesforce Integration
    88
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clari features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Use
    Average: 8.7
    9.2
    Quality of Support
    Average: 9.0
    8.8
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,160 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    851 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a tool designed to streamline sales forecasting and pipeline management, integrating with platforms like Salesforce for seamless data synchronization.
  • Reviewers frequently mention Clari's user-friendly interface, robust analytics, and seamless integration with Salesforce, which enhances efficiency and data accuracy.
  • Users mentioned occasional issues with slow loading times, complex initial setup, and limitations in customization and dashboard development.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
600
Features
321
Helpful
273
Salesforce Integration
216
Forecasting
213
Cons
Missing Features
146
Limitations
124
Learning Curve
107
Limited Customization
96
Salesforce Integration
88
Clari features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Use
Average: 8.7
9.2
Quality of Support
Average: 9.0
8.8
Ease of Admin
Average: 8.6
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,160 Twitter followers
LinkedIn® Page
www.linkedin.com
851 employees on LinkedIn®
(1,486)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are abl

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cirrus Insight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    CRM Integration
    41
    Salesforce Integration
    40
    Email Tracking
    30
    Integrations
    29
    Cons
    Integration Issues
    22
    Linking Issues
    21
    Email Management
    19
    Sync Issues
    16
    Technical Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cirrus Insight features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Ease of Use
    Average: 8.7
    8.0
    Quality of Support
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Irvine, CA
    Twitter
    @cirrusinsight
    3,281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are abl

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 37% Small-Business
Cirrus Insight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
CRM Integration
41
Salesforce Integration
40
Email Tracking
30
Integrations
29
Cons
Integration Issues
22
Linking Issues
21
Email Management
19
Sync Issues
16
Technical Issues
16
Cirrus Insight features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.4
Ease of Use
Average: 8.7
8.0
Quality of Support
Average: 9.0
8.4
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,281 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®

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(8,812)4.5 out of 5
Optimized for quick response
View top Consulting Services for ZoomInfo Sales
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Sales is a B2B database vendor provider that helps users generate leads based on specific criteria such as industry, revenue, company size, and geographic location, and can integrate with Salesforce CRM.
    • Reviewers frequently mention that ZoomInfo Sales provides accurate, real-time contact data and insights, streamlining lead generation and sales prospecting, and its advanced search filters and insights make it easy to target decision-makers and tailor outreach effectively.
    • Reviewers experienced issues with outdated or inaccurate data, occasional bugs in the software, and some found the pricing structure to be high, especially for smaller teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    1,351
    Ease of Use
    1,211
    Data Accuracy
    1,101
    Lead Generation
    973
    Features
    915
    Cons
    Inaccurate Data
    706
    Outdated Data
    635
    Outdated Contacts
    594
    Data Inaccuracy
    551
    Outdated Information
    526
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Ease of Use
    Average: 8.7
    8.7
    Quality of Support
    Average: 9.0
    8.7
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,717 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Sales is a B2B database vendor provider that helps users generate leads based on specific criteria such as industry, revenue, company size, and geographic location, and can integrate with Salesforce CRM.
  • Reviewers frequently mention that ZoomInfo Sales provides accurate, real-time contact data and insights, streamlining lead generation and sales prospecting, and its advanced search filters and insights make it easy to target decision-makers and tailor outreach effectively.
  • Reviewers experienced issues with outdated or inaccurate data, occasional bugs in the software, and some found the pricing structure to be high, especially for smaller teams.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
1,351
Ease of Use
1,211
Data Accuracy
1,101
Lead Generation
973
Features
915
Cons
Inaccurate Data
706
Outdated Data
635
Outdated Contacts
594
Data Inaccuracy
551
Outdated Information
526
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.8
Ease of Use
Average: 8.7
8.7
Quality of Support
Average: 9.0
8.7
Ease of Admin
Average: 8.6
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,717 Twitter followers
LinkedIn® Page
www.linkedin.com
4,268 employees on LinkedIn®
100% off: Free Trial
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dooly’s connected workspace makes it effortless to share critical deal information with the people and systems that need to know, so you can hit your revenue goals. Revenue teams worldwide — includin

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 18% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dooly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Intuitive
    5
    Salesforce Integration
    5
    Features
    4
    Integrations
    4
    Cons
    Limitations
    3
    Slow Loading
    3
    Slow Performance
    3
    Template Issues
    3
    Display Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dooly features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Ease of Use
    Average: 8.7
    9.3
    Quality of Support
    Average: 9.0
    8.6
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Chicago, IL
    Twitter
    @Mediafly
    2,621 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dooly’s connected workspace makes it effortless to share critical deal information with the people and systems that need to know, so you can hit your revenue goals. Revenue teams worldwide — includin

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 18% Small-Business
Dooly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Intuitive
5
Salesforce Integration
5
Features
4
Integrations
4
Cons
Limitations
3
Slow Loading
3
Slow Performance
3
Template Issues
3
Display Issues
2
Dooly features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Use
Average: 8.7
9.3
Quality of Support
Average: 9.0
8.6
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Chicago, IL
Twitter
@Mediafly
2,621 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
(932)4.6 out of 5
Optimized for quick response
View top Consulting Services for LeanData
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Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the growth leaders seeing a 30% increase in lead conversion rates, a 99% reduction in routing update times, and consistently sending the right lead to the right person at the right time. Lean

    Users
    • Marketing Operations Manager
    • Salesforce Administrator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LeanData Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Routing Efficiency
    107
    Customer Support
    65
    Lead Generation
    65
    Features
    55
    Cons
    Limitations
    57
    Learning Curve
    49
    Steep Learning Curve
    24
    Complexity
    22
    Missing Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LeanData features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Ease of Use
    Average: 8.7
    9.2
    Quality of Support
    Average: 9.0
    8.6
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Santa Clara, CA
    Twitter
    @LeanData
    4,143 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Join the growth leaders seeing a 30% increase in lead conversion rates, a 99% reduction in routing update times, and consistently sending the right lead to the right person at the right time. Lean

Users
  • Marketing Operations Manager
  • Salesforce Administrator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 21% Enterprise
LeanData Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Routing Efficiency
107
Customer Support
65
Lead Generation
65
Features
55
Cons
Limitations
57
Learning Curve
49
Steep Learning Curve
24
Complexity
22
Missing Features
20
LeanData features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.5
Ease of Use
Average: 8.7
9.2
Quality of Support
Average: 9.0
8.6
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Santa Clara, CA
Twitter
@LeanData
4,143 Twitter followers
LinkedIn® Page
www.linkedin.com
199 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We aspire to make every customer interaction successful. Every email, every meeting, and every presentation should provide value and lead buyers to the best decision. Bigtincan Engagement (formerly

    Users
    • Account Executive
    • Account Manager
    Industries
    • Internet
    • Computer Software
    Market Segment
    • 55% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bigtincan Engagement Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Quality
    2
    Helpful
    2
    Ease of Use
    1
    Easy Integration
    1
    Easy Integrations
    1
    Cons
    Cost Issues
    1
    Expensive
    1
    Inaccurate Data
    1
    Inadequate Activity Tracking
    1
    Limited Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bigtincan Engagement features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Ease of Use
    Average: 8.7
    8.1
    Quality of Support
    Average: 9.0
    8.2
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bigtincan
    Year Founded
    2011
    HQ Location
    Waltham, MA
    Twitter
    @bigtincan
    2,299 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    327 employees on LinkedIn®
    Ownership
    ASX: BTH
Product Description
How are these determined?Information
This description is provided by the seller.

We aspire to make every customer interaction successful. Every email, every meeting, and every presentation should provide value and lead buyers to the best decision. Bigtincan Engagement (formerly

Users
  • Account Executive
  • Account Manager
Industries
  • Internet
  • Computer Software
Market Segment
  • 55% Mid-Market
  • 28% Enterprise
Bigtincan Engagement Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Quality
2
Helpful
2
Ease of Use
1
Easy Integration
1
Easy Integrations
1
Cons
Cost Issues
1
Expensive
1
Inaccurate Data
1
Inadequate Activity Tracking
1
Limited Analytics
1
Bigtincan Engagement features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
8.5
Ease of Use
Average: 8.7
8.1
Quality of Support
Average: 9.0
8.2
Ease of Admin
Average: 8.6
Seller Details
Seller
Bigtincan
Year Founded
2011
HQ Location
Waltham, MA
Twitter
@bigtincan
2,299 Twitter followers
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
Ownership
ASX: BTH
Entry Level Price:$45.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LevelEleven is the leading Performance Management System for customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Reps understand goals and activity. Managers

    Users
    • Sales Operations Specialist
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 26% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LevelEleven features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Ease of Use
    Average: 8.7
    9.2
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Detroit, US
    Twitter
    @ascent_cloud
    60 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LevelEleven is the leading Performance Management System for customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Reps understand goals and activity. Managers

Users
  • Sales Operations Specialist
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 26% Enterprise
LevelEleven features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.6
Ease of Use
Average: 8.7
9.2
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.6
Seller Details
HQ Location
Detroit, US
Twitter
@ascent_cloud
60 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
(547)4.3 out of 5
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conga CLM with AI empowers your business by mitigating risk, reducing cycle times, and managing complex contract lifecycles. Accelerate contracting success across your enterprise, empowering legal, sa

    Users
    • Account Executive
    • Salesforce Administrator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Mid-Market
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Conga CLM is a contract management tool that streamlines the entire contract process, from creation to renewal, and integrates with Salesforce.
    • Users frequently mention the ease of use, the ability to manage contracts efficiently, the automation capabilities, and the responsive customer support as key benefits of Conga CLM.
    • Reviewers experienced performance issues when handling a large volume of contracts, found the initial setup complex, and noted that some features, such as reporting and analytics, could be more customizable.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Conga CLM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Contract Management
    25
    Time-saving
    22
    Efficiency
    19
    Features
    19
    Cons
    Steep Learning Curve
    14
    Learning Curve
    12
    Complex Setup
    11
    Feature Usability
    10
    Slow Performance
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Conga CLM features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Use
    Average: 8.7
    8.4
    Quality of Support
    Average: 9.0
    8.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Conga
    Company Website
    Year Founded
    2006
    HQ Location
    Broomfield, CO
    Twitter
    @CongaHQ
    11,334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,770 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Conga CLM with AI empowers your business by mitigating risk, reducing cycle times, and managing complex contract lifecycles. Accelerate contracting success across your enterprise, empowering legal, sa

Users
  • Account Executive
  • Salesforce Administrator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Mid-Market
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Conga CLM is a contract management tool that streamlines the entire contract process, from creation to renewal, and integrates with Salesforce.
  • Users frequently mention the ease of use, the ability to manage contracts efficiently, the automation capabilities, and the responsive customer support as key benefits of Conga CLM.
  • Reviewers experienced performance issues when handling a large volume of contracts, found the initial setup complex, and noted that some features, such as reporting and analytics, could be more customizable.
Conga CLM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Contract Management
25
Time-saving
22
Efficiency
19
Features
19
Cons
Steep Learning Curve
14
Learning Curve
12
Complex Setup
11
Feature Usability
10
Slow Performance
10
Conga CLM features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Use
Average: 8.7
8.4
Quality of Support
Average: 9.0
8.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Conga
Company Website
Year Founded
2006
HQ Location
Broomfield, CO
Twitter
@CongaHQ
11,334 Twitter followers
LinkedIn® Page
www.linkedin.com
1,770 employees on LinkedIn®
(1,114)4.9 out of 5
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Entry Level Price:Starting at $3,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the PipelineAI platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR.

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 19% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a platform that provides real-time engagement with website visitors, generating immediate leads and integrating with CRM and marketing tools for streamlined workflows.
    • Users frequently mention the platform's ease of use, robust features, seamless integration with other tools, and exceptional customer support, highlighting the positive impact on lead conversion rates and overall efficiency.
    • Reviewers mentioned that Qualified can be a significant investment with additional costs for new features, and while robust, the platform can have a lengthy learning curve if users want to leverage many features independently.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    361
    Helpful
    306
    Ease of Use
    297
    Customer Service
    280
    Features
    228
    Cons
    Learning Curve
    85
    Missing Features
    77
    Steep Learning Curve
    43
    Limited Features
    32
    Integration Issues
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Use
    Average: 8.7
    9.9
    Quality of Support
    Average: 9.0
    9.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the PipelineAI platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR.

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 19% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a platform that provides real-time engagement with website visitors, generating immediate leads and integrating with CRM and marketing tools for streamlined workflows.
  • Users frequently mention the platform's ease of use, robust features, seamless integration with other tools, and exceptional customer support, highlighting the positive impact on lead conversion rates and overall efficiency.
  • Reviewers mentioned that Qualified can be a significant investment with additional costs for new features, and while robust, the platform can have a lengthy learning curve if users want to leverage many features independently.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
361
Helpful
306
Ease of Use
297
Customer Service
280
Features
228
Cons
Learning Curve
85
Missing Features
77
Steep Learning Curve
43
Limited Features
32
Integration Issues
31
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Use
Average: 8.7
9.9
Quality of Support
Average: 9.0
9.3
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
635 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
(810)4.4 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    You can communicate critical information and essential data through documents. They knit together your teams and influence every customer interaction. Conga Composer allows you to streamline every doc

    Users
    • Salesforce Administrator
    • Business Analyst
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Conga Composer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    66
    Software Integration
    35
    Document Management
    34
    Salesforce Integration
    34
    Integrations
    29
    Cons
    Learning Curve
    33
    Difficulty
    20
    Poor Customer Support
    19
    Steep Learning Curve
    14
    Technical Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Conga Composer features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Ease of Use
    Average: 8.7
    8.7
    Quality of Support
    Average: 9.0
    8.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Conga
    Company Website
    Year Founded
    2006
    HQ Location
    Broomfield, CO
    Twitter
    @CongaHQ
    11,334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,770 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

You can communicate critical information and essential data through documents. They knit together your teams and influence every customer interaction. Conga Composer allows you to streamline every doc

Users
  • Salesforce Administrator
  • Business Analyst
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 27% Enterprise
Conga Composer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
66
Software Integration
35
Document Management
34
Salesforce Integration
34
Integrations
29
Cons
Learning Curve
33
Difficulty
20
Poor Customer Support
19
Steep Learning Curve
14
Technical Issues
14
Conga Composer features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.2
Ease of Use
Average: 8.7
8.7
Quality of Support
Average: 9.0
8.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Conga
Company Website
Year Founded
2006
HQ Location
Broomfield, CO
Twitter
@CongaHQ
11,334 Twitter followers
LinkedIn® Page
www.linkedin.com
1,770 employees on LinkedIn®
(13,792)4.5 out of 5
Optimized for quick response
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15% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ActiveCampaign is your all-in-one solution for creating and automating personalized customer experiences that grow your business + Powerful automations that drive meaningful customer experiences

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ActiveCampaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,891
    Automation
    1,645
    Automations
    1,361
    Features
    1,269
    Email Marketing
    1,132
    Cons
    Learning Curve
    836
    Missing Features
    683
    Expensive
    568
    Limited Features
    541
    Limitations
    495
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ActiveCampaign features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Ease of Use
    Average: 8.7
    8.6
    Quality of Support
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.6
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for ActiveCampaign, left between February 2022 and May 2022.
    • Reviewers appreciate ActiveCampaign’s advanced automation capabilities and the ease of use regarding the ActiveCampaign’s contact management
    • Reviewers like the product’s robust feature set and particularly value the customer service provided, leading to more tailored features
    • Reviewers value the product’s wide array of integrations, but some have stated a desire for additional native integrations rather than reliance on third-party software
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,323 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ActiveCampaign is your all-in-one solution for creating and automating personalized customer experiences that grow your business + Powerful automations that drive meaningful customer experiences

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
ActiveCampaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,891
Automation
1,645
Automations
1,361
Features
1,269
Email Marketing
1,132
Cons
Learning Curve
836
Missing Features
683
Expensive
568
Limited Features
541
Limitations
495
ActiveCampaign features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.2
Ease of Use
Average: 8.7
8.6
Quality of Support
Average: 9.0
8.4
Ease of Admin
Average: 8.6
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for ActiveCampaign, left between February 2022 and May 2022.
  • Reviewers appreciate ActiveCampaign’s advanced automation capabilities and the ease of use regarding the ActiveCampaign’s contact management
  • Reviewers like the product’s robust feature set and particularly value the customer service provided, leading to more tailored features
  • Reviewers value the product’s wide array of integrations, but some have stated a desire for additional native integrations rather than reliance on third-party software
Seller Details
Company Website
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,323 Twitter followers
LinkedIn® Page
www.linkedin.com
853 employees on LinkedIn®
(2,654)4.7 out of 5
Optimized for quick response
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficienci

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • PandaDoc is a document management system that allows users to create, share, and track documents, including those requiring electronic signatures.
    • Reviewers like the intuitive interface, the variety of features including templates, document tracking, and custom fields, and the seamless integrations with other apps, which make the platform user-friendly and efficient.
    • Reviewers experienced issues with the speed of the platform, limitations in editing and uploading non-PDF documents, and challenges with the mobile app and certain features requiring a paid subscription.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PandaDoc Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    379
    Document Management
    204
    E-Signatures
    172
    Simple
    168
    Intuitive
    153
    Cons
    Missing Features
    74
    Signature Issues
    52
    Document Management
    48
    Difficult Editing
    43
    Editing Difficulty
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PandaDoc features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Ease of Use
    Average: 8.7
    9.1
    Quality of Support
    Average: 9.0
    9.2
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PandaDoc
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @pandadoc
    18,993 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    782 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficienci

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 73% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • PandaDoc is a document management system that allows users to create, share, and track documents, including those requiring electronic signatures.
  • Reviewers like the intuitive interface, the variety of features including templates, document tracking, and custom fields, and the seamless integrations with other apps, which make the platform user-friendly and efficient.
  • Reviewers experienced issues with the speed of the platform, limitations in editing and uploading non-PDF documents, and challenges with the mobile app and certain features requiring a paid subscription.
PandaDoc Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
379
Document Management
204
E-Signatures
172
Simple
168
Intuitive
153
Cons
Missing Features
74
Signature Issues
52
Document Management
48
Difficult Editing
43
Editing Difficulty
42
PandaDoc features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Use
Average: 8.7
9.1
Quality of Support
Average: 9.0
9.2
Ease of Admin
Average: 8.6
Seller Details
Seller
PandaDoc
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@pandadoc
18,993 Twitter followers
LinkedIn® Page
www.linkedin.com
782 employees on LinkedIn®
Entry Level Price:$75.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Geopointe is a Salesforce AppExchange Partner and a leading geolocation application available on the AppExchange. Geopointe provides numerous ways for end-users, managers, administrators, and develope

    Users
    • Salesforce Admin
    Industries
    • Non-Profit Organization Management
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Geopointe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    2
    Client Management
    1
    Contact Information
    1
    Customization Options
    1
    Ease of Setup
    1
    Cons
    App Bugs
    1
    App Instability
    1
    Complex Usability
    1
    Data Inaccuracy
    1
    Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Geopointe features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Use
    Average: 8.7
    8.6
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Detroit, US
    Twitter
    @ascent_cloud
    60 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Geopointe is a Salesforce AppExchange Partner and a leading geolocation application available on the AppExchange. Geopointe provides numerous ways for end-users, managers, administrators, and develope

Users
  • Salesforce Admin
Industries
  • Non-Profit Organization Management
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 39% Small-Business
Geopointe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
2
Client Management
1
Contact Information
1
Customization Options
1
Ease of Setup
1
Cons
App Bugs
1
App Instability
1
Complex Usability
1
Data Inaccuracy
1
Delays
1
Geopointe features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Use
Average: 8.7
8.6
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.6
Seller Details
HQ Location
Detroit, US
Twitter
@ascent_cloud
60 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Use
    Average: 8.7
    9.0
    Quality of Support
    Average: 9.0
    8.5
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tenfold
    Year Founded
    2015
    HQ Location
    Austin, Texas
    Twitter
    @growtenfold
    2,363 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Use
Average: 8.7
9.0
Quality of Support
Average: 9.0
8.5
Ease of Admin
Average: 8.6
Seller Details
Seller
Tenfold
Year Founded
2015
HQ Location
Austin, Texas
Twitter
@growtenfold
2,363 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The FormAssembly Data Collection Platform transforms the way organizations collect, connect, and protect data. An intuitive, no-code form builder simplifies the process of collecting data in the most

    Users
    • Salesforce Administrator
    • Salesforce Consultant
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FormAssembly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Integrations
    18
    Salesforce Integration
    16
    Features
    14
    Easy Integrations
    13
    Cons
    Missing Features
    11
    Form Design
    7
    Limited Customization
    7
    Learning Curve
    6
    Coding Challenges
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FormAssembly features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Ease of Use
    Average: 8.7
    8.5
    Quality of Support
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Bloomington, IN
    Twitter
    @formassembly
    1,488 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The FormAssembly Data Collection Platform transforms the way organizations collect, connect, and protect data. An intuitive, no-code form builder simplifies the process of collecting data in the most

Users
  • Salesforce Administrator
  • Salesforce Consultant
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
FormAssembly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Integrations
18
Salesforce Integration
16
Features
14
Easy Integrations
13
Cons
Missing Features
11
Form Design
7
Limited Customization
7
Learning Curve
6
Coding Challenges
4
FormAssembly features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.2
Ease of Use
Average: 8.7
8.5
Quality of Support
Average: 9.0
8.4
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2006
HQ Location
Bloomington, IN
Twitter
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Learn More About Salesforce AppExchange Apps

What is Salesforce Appexchange Apps Software?

The Salesforce AppExchange contains third-party apps and services that operate within the Salesforce platform. This means that every app developed for this marketplace is made specifically for Salesforce users. These apps extend usage of Salesforce by offering features the platform doesn’t already have. For example, a business may want to streamline their document signature process by having an electronic document signature feature within Salesforce, as opposed to purchasing a completely separate document signature product. Besides applications, the AppExchange offers several application components which are the building blocks to create an app without code. It also offers many different app templates and workflow solutions. The marketplace offers Salesforce Lab applications; these applications are built by Salesforce employees.

Through the Partner Program, the AppExchange gives developers or vendors a central place to publish apps for Salesforce. The process of creating an app for this marketplace starts with a developer or vendor creating a custom application that is helpful for businesses. From there, developers can share their applications with other Salesforce users by registering and publishing the app on the Salesforce AppExchange. Developers can create demos of their apps, allowing others to see what it can offer before installing the application. Throughout this entire process, the developer works with a Salesforce Partner administrator who helps build, distribute, and market the application. Salesforce Partner administrators help make sure the product performs as intended.

Key Benefits of Salesforce Appexchange Apps Software

  • Extends Salesforce features
  • Allows users to browse and download thousands of different applications for different use cases
  • Saves money for users that choose different applications or extensions over a full product

Why Use Salesforce Appexchange Apps Software?

Applications on the AppExchange are built for integration in Salesforce. Businesses that prefer to have most of their tools accessible in a single platform will find this more appealing than purchasing separate products. The AppExchange makes it easy to obtain the application or extension once downloaded by the user. Whether the app is free or paid, the user must download the product for it to appear on Salesforce. Third-party installations, consultations, or integration specialists are not required. However, the AppExchange offers easy access to services including Salesforce consultants. Using the AppExchange is a simple solution for businesses that already have Salesforce implemented.

The Salesforce AppExchange is appealing to users because of its marketplace. Users can browse thousands of applications at their leisure and reference reviews, recorded demos, case studies, white papers, and other useful information on the product’s AppExchange profile. Users can save products and reference their saved products on a single page to compare them. In addition, users trust the marketplace due to the lengthy application publishing process and access to real user reviews.

Who Uses Salesforce Appexchange Apps Software?

The general public can browse and demo AppExchange listings. However, to have permission to install AppExchange apps, Salesforce admins and other users need different permissions.

General public — The general public can use the Salesforce AppExchange to browse different tools and software. They can also demo different listings.

Developers — Developers need specific permissions to publish or upload their application to the Salesforce AppExchange. They might use the AppExchange to offer a demo of their application as well. This allows them to receive feedback about the application before it’s fully done.

Software buyers — Many software buyers that use Salesforce will use the Salesforce AppExchange to browse available tools and demo different integrations before they embed them within their business’s workflow.

Kinds of Salesforce Appexchange Apps Software

The Salesforce AppExchange holds thousands of applications—that number grows every day. There are several main categories each application and extension is under for organizational purposes.

Finance tools — Finance applications range from accounting applications to invoice processing tools. Corporate finance and accounting teams benefit from integrating finance tools within Salesforce, especially since the CRM data syncs seamlessly with the finance apps, making accounting and financial management workflows run smoothly.

HR tools — Applications in the marketplace that cater to the human resources industry offer many tools for different HR situations. Popular tools include organizational chart creators, recruitment trackers and employee onboarding tools.

Sales tools — Since Salesforce is a sales tool, sales applications from the Salesforce AppExchange Marketplace offer tools with niche abilities that integrate with the native platform. Tools including e-signature, sales territory assignment, and quote management tools are popular tools amongst sales teams.

Customer service tools — Customer service tools on the AppExchange help customer support teams expand the existing customer support features included in Salesforce. Tools that help customer service teams range from automatic dialers to survey tools and online form builders for efficient customer feedback.

IT and admin tools — IT and admin tools on the AppExchange cater to IT and administrative professionals. These tools streamline specific processes within Salesforce. This category usually offers feedback tools and product connectors that measure specific product issues, as well as tools that automate simple technological requests.

Marketing tools — Marketing tools on the AppExchange help streamline marketing workflows related to email marketing and product marketing. Tools that users benefit from include online form builders, surveys and email or SMS marketing workflow automation.

Integration tools — Integration tools help users easily integrate existing product features into Salesforce. These applications are often called connectors. For example, a business might want to sync data from one product to Salesforce. That business could find a marketplace application for that specific product and that specific task.

Potential Issues with Salesforce Appexchange Apps Software

Despite offering thousands of applications, it’s still possible for users to come up short when searching for an application to fit their needs. This could be because the product the user has in mind is too niche or isn’t available yet. Users that can’t find an application to suit their needs should consider that the marketplace is an ever-growing entity and new applications appear constantly.