LimeChat Pros and Cons

I really liked the pro active action on escalations. Review collected by and hosted on G2.com.

The dashboard was a bit slow when I used it. Review collected by and hosted on G2.com.

Csutomer Ticket management, Chatbot feature, WhatsApp campaign management Review collected by and hosted on G2.com.

None - The team was very supportive during any gaps Review collected by and hosted on G2.com.

LimeChat truly helped Conatural to have a seamless customer experience with one window ticketing solution for all our social media platforms and lessen TAT. The AI-powered bot is really efficient and easy to manage that uplifted our sales. The team is superbly active & responsive. Integrations & setups were quick and simple throughout. We managed to get the real-time, detailed insights and reporting of CSRs. Review collected by and hosted on G2.com.

LimeChat doesn't support outlook emails which is quite a hurdle Review collected by and hosted on G2.com.

The Limechat team has always been very responsive and helpful, specially Sridhar,he goes out of his way to ensure your issues are resolved. Review collected by and hosted on G2.com.

We are facing few issues due to the diversity of the products, hence trying to figure out a better flow on the chat. Review collected by and hosted on G2.com.

Limechat offers great amount of flexibility and intuitive user experience for customers to self learn and begin using the features. Thru have the best team, period. Review collected by and hosted on G2.com.

Nothing really, I think they evolve every week and month. Review collected by and hosted on G2.com.

Support, Services. The user-friendly interface makes it easy to navigate. The support team are a prompt and helpful in response to any questions or issues I have encountered Review collected by and hosted on G2.com.

There is nothing much to dislike about limechat. Review collected by and hosted on G2.com.

Setting up cohorts and automating journeys on WhatsApp has been one of the stand out features of Limechat. Review collected by and hosted on G2.com.

Nothing as such. Everything is going well with Limechat Review collected by and hosted on G2.com.

The platform and dashboard is super easy to use and exceptional support from a team of limechat Specially "Manika" from limechat Helped us on every step.Limechat has come up with many new features which helped us to improve customer experience and also scale business through WhatsApp. Review collected by and hosted on G2.com.

We still want some customization for business which it will take time . Review collected by and hosted on G2.com.

The team is always there to help out and are always working to build new functionalities. Review collected by and hosted on G2.com.

There are a couple of issues with the bot, but the team is always on their feet to fix these. Review collected by and hosted on G2.com.

Easy to use & excellent customer support.Highly recommended to Setup a Whatsapp channel for Business. Chat Bot is good for support automation and campaign in our helpful to recover abandoned carts. Review collected by and hosted on G2.com.

Need to work on Mobile App; certain bugs are observed as compared to the desktop application. Review collected by and hosted on G2.com.