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Lime CRM Reviews & Product Details - Page 2

Lime CRM Overview

What is Lime CRM?

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.

Lime CRM Details
Languages Supported
Danish, German, English, Finnish, Dutch, Norwegian, Swedish
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Product Description

Your everyday work becomes both easier and more fun with a visual and user-friendly CRM system that can be customised to your needs.


Seller Details
Year Founded
1990
HQ Location
Lund, Skane
LinkedIn® Page
www.linkedin.com
412 employees on LinkedIn®

LT
Overview Provided by:

Recent Lime CRM Reviews

ØB
Øyvind B.Small-Business (50 or fewer emp.)
3.5 out of 5
"Lime: progress is a slow process"
It's great that we're able to prospect, pipeline and get solid intel out of the system once it's in place. This will really benefit our sales and ...
Thomas T.
TT
Thomas T.Mid-Market (51-1000 emp.)
3.0 out of 5
"A CRM with lots of functionalities"
The way it combines both B2C and B2B and the available integrations. Customer support is very well. Nice userinterface.
TV
Timon V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple, flexible and easy managing"
I have full management option and can build it myself, I get just the overview I want.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Lime CRM Media

Lime CRM Demo - One CRM for all customer facing departments
Lime CRM comes with pre-packaged features depending on your team and role. With solutions for both sales, marketing and customer service, everyone get a comprehensive overview of your customer and keep all your customer interactions in one place.
Lime CRM Demo - Smarter sales with a 360° overview
With access to all customer data in one place, Lime CRM works as a one-stop shop for your sales team. Stay on top of your pipeline with a visual dashboard presenting your current activities, prospects, and critical KPIs.
Lime CRM Demo - Marketing empowered with CRM data
Save time and pinpoint the marketing efforts that make a true impact for your prospects and customers. A seamless connection with data in Lime CRM allows you to interact and grow with your audience – building a bridge between marketing and sales.
Lime CRM Demo - Seamless customer service with ticketing
Let Lime CRM upgrade your customer support by connecting all points of communication into one platform. Let your customers pick their preferred channel to contact you. Share customer history and conversations in Lime CRM and connect the dots that create the ultimate customer journey for your cust...
Lime CRM Demo - Customizable to every company need
In CRM, we don't believe in one-size-fits-all. That's why we implement and customize every Lime CRM solution based on your company's workflows and customer processes.
Lime CRM Demo - Loved features that are always included
The Lime CRM platform offers a range of core features that are always included from the start.
Answer a few questions to help the Lime CRM community
Have you used Lime CRM before?
Yes

86 Lime CRM Reviews

4.3 out of 5
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86 Lime CRM Reviews
4.3 out of 5
86 Lime CRM Reviews
4.3 out of 5

Lime CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lime CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Oil & Energy
AO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lime CRM?

That you can adapt it to your own needs and how you work in organizations. Many additions that help adapt it to have collected in one same system. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Getting Lime to meet our security requirements is challenging. It takes time to get "ordinary" functions that have to do with the security of Lime. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

It can be everything from marketing, upselling, maintaining customer relations, getting lists out from many different perspectives and the communication channels with our customers are expanded with the help of Lime. Review collected by and hosted on G2.com.

Marie B.
MB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lime CRM?

It is easy to understand and get the whole picture (of a project/client). Good functions for searching info by filter etc. Start and share documents at one place Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

It is not working so well with Mac. I miss a smooth app-solution. You can not work in same document at the same time as colleagues. We could not connect finance Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Summarize our projects, clients, economic results, sales activities. Good with the "history part" - diary from dialogs with clients, easy to search or summarize. Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lime CRM?

Lime CRM is well suited for our company. We have invested quite a lot in developing it so that it would better support our company's processes. With Lime, development projects have gone smoothly and we have always reached the finish line ;) Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

To be honest, the cost structure may be a bit heavy for a company of our size, but even these have always been agreed upon when they have been negotiated. And, in any case, regular monthly payments have always been checked together and changes to them have been flexible. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

In addition to using basic CRM functionalities, we have developed ticketing that supports our customer service and technical support teams in serving end our customers. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lime CRM?

As an it administrator, i have mostly worked in the admin side of Lime, which is a clear and easy to use web based interface. both adding new access groups and managing the existing parts of it is highly intuitive.

Also from the users side there has never been any confusion, Lime a program that does what its supposed to do like you expect it to! Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The admin interface still uses silverlight but is on the way out. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Organization and administration of customers. Review collected by and hosted on G2.com.

TV
Kundekonsulent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Lime CRM?

I have full management option and can build it myself, I get just the overview I want. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

A little old looking, but the function weights up for it. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Sales, Support and overview managment Review collected by and hosted on G2.com.

Response from Lime Technologies of Lime CRM

Hi Timon. Thank you for reviewing Lime CRM and for the feedback. We are continuously updating both design and features to meet the needs of our users, especially our web client that we have developed the past years. If you are only working in the desktop client at the moment, reach out to your go-to-person at Lime and ask them to show you how our web client looks like. I am sure you will enjoy the crisp design that we can offer you there! Best regards, your friends at Lime

Thomas T.
TT
Head of Media and Chief Digital Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lime CRM?

The way it combines both B2C and B2B and the available integrations.

Customer support is very well.

Nice userinterface. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

Difficult to upgrade from earlier desktop version of Lime Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

B2C and B2B handling. Review collected by and hosted on G2.com.

David M.
DM
Digital Marketer
Education Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Lime CRM?

The best thing about LimeCRM is its adaptability to our business needs. It simplifies my workday by keeping all our customers, deals, and campaigns in one place and enabling me to use all my customer data. LimeCRM's smart add-ons and integration options are a great way to streamline my workflow and avoid duplicate data entry. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

While Lime CRM has limited built-in features compared to some of its competitors, I appreciate its minimalistic approach as it allows me to focus on the core functionality without getting overwhelmed by unnecessary features. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Lime CRM is solving the problem of standard, flimsy CRM systems that often have functions that are never used. The tool is helping me by providing a CRM system that I use and that is tailored to my specific needs. It includes everything I expect from a CRM, such as contacts, history notes, to-dos, ticketing management, deals, and marketing activities. But it also offers additional features that make my workday easier. Review collected by and hosted on G2.com.

MR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Lime CRM?

The flexibility and ease of use, stable without a lot of downtime. Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The support takes longer to respond. Feels like a lot of knowledge loss within the support compared to before. New contacts have made me much less satisfied. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Simpler course administration and statistics, surveys, and e-sign for agreements. Review collected by and hosted on G2.com.

Peter N.
PN
CEO and Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lime CRM?

Intuitive, tailored to our needs and processes, super support Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

The flexibility of the system makes it necessary to buy a bunch of consultancy hours to get the system tailored Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Integrates our huge database of all sold products in our processes Review collected by and hosted on G2.com.

ØB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lime CRM?

It's great that we're able to prospect, pipeline and get solid intel out of the system once it's in place. This will really benefit our sales and support departments, as well as the executives' in need of Review collected by and hosted on G2.com.

What do you dislike about Lime CRM?

We've had to do quite a bit of adaptation to fit our needs. Review collected by and hosted on G2.com.

What problems is Lime CRM solving and how is that benefiting you?

Lime is helping us develop a tighter grip on our pipeline and prospecting, as well as hitrate. Review collected by and hosted on G2.com.