LigoLab LIS & RCM Laboratory Informatics Platform Reviews & Product Details - Page 2

This system allows our teams to touch many aspects of our laboratory testing quickly. We are able to provide results to clients in a variety of methods and can provide many custom reports to meet their patient-care needs. We can ascertain TAT for the lab in general or for a specific test and/or client. We have recently added the RCM system and I like that we have one system to confirm testing information and billing data. Review collected by and hosted on G2.com.

It is not always intuitive, sometimes I have to try several times before I can get the data needed. I think that is due to the robust nature of it, though. Review collected by and hosted on G2.com.

The willingness to continue to grow and improve. Review collected by and hosted on G2.com.

Not always being aware when updates are happening. What the updates are and needing to learn a new process on the fly. Review collected by and hosted on G2.com.

The best part of this program is the ease of access and clean layout. It's very intuitive to use for a new employee, training on the platform is simple and straightforward, and the platform is easily customizable to fit the daily workflow needs of any given lab setting. There are a variety of features that make capturing statistics very easy for daily, monthly and/or quarterly logs. Setting up new clients on the program is easy, distribution channels to deliver reports and results are easily configurable, and if you run into any issues the customer support is prompt and responsive. In comparison to other LIS platforms we've used in the past, LigoLab is definitely the most sophisticated and user friendly. Review collected by and hosted on G2.com.

The only problem I have with LigoLab is potentially slow processing and loading of the software. We utilize the system both locally and through a virtual desktop interface (VDI) and depending up on the resources within your environment, it might be a bit slow to go through various cases. When used in the VDI environment, we have absolutely no issues with speed. The local environment, however, has had a few issues every now and then with speed and loading times for cases that contain more elements to load than usual (i.e. uploaded pictures, documents, etc.). It's a minor inconvenience when dealing with a smaller workload, but it does become more pronounced as the workload increases. Review collected by and hosted on G2.com.

I like how nimble it is. We can easily customize, interface and integrate for use with many applications. Review collected by and hosted on G2.com.

Because it is so customizable, I would recommended that you have a least a couple "super-users" within your organization. Review collected by and hosted on G2.com.

The customization possible within the software. Review collected by and hosted on G2.com.

Cost-per-case pricing structure rather than licensing fee. Review collected by and hosted on G2.com.