Sales Dashboard as this is the functionality selling in Retail. Review collected by and hosted on G2.com.

IMPORTANT PLEASE READ IF YOU ARE CONSIDERING SUBSCRIBING TO VEND ESPECIALLY IF YOU HAVE MORE THAN 200 SKU AND MULTIPLE SHOPS  

We subscribed to vend approximately a year ago when we had 2 shops and not very many sku, the system worked great and although few issues for which customer service was never really helpful we were able to manage and circumvent.   The issues started to build when our shops and sku started to increase, it was at this point we started to use there import and export functionality to mass upload data. Unknown to us at that time we started to see huge inventory issues within shops, from stock figures constantly being wrong to stock transfers always being incorrect. Upon investigation we found bugs when uploading re order level and qty, the system would automatically delete and add stock, we reported this issue to vend 6 months ago, they then came back to us with a solution   “ to manually edit 2000 sku across 20 stores whilst they resolve the issue”  It has now been 6 months vend has still not resolved the issue, there is no way we can manage to edit as per there solution needless to say we have had to build a complete off line solution to manage our inventory which is a core feature for why we purchased vend in the first place.  We are now urgently looking for alternatives as this has impeded our growth caused customers to walk away due to non stock items and will cause us a huge cost in technology change across 20 stores . We are experiencing slow response also while using the system in both front and back end, for example creating a transfer order, and checking upon receiving it in the system. I strongly recommend anyone taking vend to test the system robustly, above is just one of many unresolved issues. Review collected by and hosted on G2.com.

This system is very user-friendly. The support staff is very helpful and friendly. The reporting side of things is very helpful and easy to use. Review collected by and hosted on G2.com.

I really haven't had any issues with the system and continue to enjoy it. Review collected by and hosted on G2.com.

I like how practical everything becomes once you're setup. The initial configuration might take some time to be completed but once is done everything feels so smooth with the system. Review collected by and hosted on G2.com.

As mentioned before, perhaps the initial setup can be a little tricky. And when it comes to integrating with third-party software. It is something we can live with, given the overall of our sales is at the physical store Review collected by and hosted on G2.com.

Easy to use with all the features you need plus support that is easily accessible. Review collected by and hosted on G2.com.

We have had to reach out to support on occasion for transactions not making it into Netsuite. Review collected by and hosted on G2.com.

Cloud system that is really easy to set up and use. I love the integrations with Quickbooks, Xero, WooCommerce, and payment processing. The price is reasonable, and it allows you to monitor your whole shop from one place Review collected by and hosted on G2.com.

The price is great but, for businesses that are just starting to adopt this kind of technology and thinking about expanding, it could be a little over the budget, considering there are other options at a lower price that, even though are not as robust, will do the job. Also, for some non technical folks, bulk inventory management could be a challenge. Review collected by and hosted on G2.com.

Lightspeed is very reasonably priced, user-friendly and meets many of our needs in the wine industry. We have been able to streamline our business with the features LS offers. We are now more efficient, produce productivity data for analytical reasons, incorporated e-commerce and more! Customer service is amazing, accommodating, quick to resolve issues and friendly. We are glad we chose LS 3 years ago! Review collected by and hosted on G2.com.

We are a small independent retail wine shop with a very limited budget. Wish we could afford to incorporate the analytics component. However, we have branched out to their E-Commerce component. Review collected by and hosted on G2.com.

The product is cloud based and helps small business owners and even big stores to easily move into cloud based platform and conduct their day to day business with ease! Review collected by and hosted on G2.com.

As any other software/hardware product, it does come with few glitches and our solution being more market specific, may not suit the needs of all types of customers. Review collected by and hosted on G2.com.

Easy to learn and understand, easy to teach others how to use the software. Able to be customized to account for many different employees and keep track of their insights. Review collected by and hosted on G2.com.

My experience was tainted by older supervisors who had no idea what they were doing. They did not make the necessary updates to things such as LIghtSpeed Hub and other things, creating problems for everyone. Review collected by and hosted on G2.com.

Lightspeed Retail has made our lives 1,000 times easier when it comes to tracking inventory in our small store. We have been able to sell so much more online thanks to the simple connection between the retail platform and their eCom option. but it is relatively easy to chat or call with a representative from the company for help. I appreciate the ease of use of entering new products and the ability to search for previous products, Review collected by and hosted on G2.com.

Lightspeed does have occasional down periods, and they are more frequent than we would like. I wish Lightspeed Retail was a little more customizable on our end of how things are setup, but I expect that to come with time. Review collected by and hosted on G2.com.

That it is cloud based and can access it from our phones and when away from the stores. Review collected by and hosted on G2.com.

There is A LOT! The onboarding was awful. Reporting is vague (no end of day report).Support is awful. No easy way to do markdowns, and so much more! Review collected by and hosted on G2.com.