Choose Lightspeed if you want a quality point of sale system! Review collected by and hosted on G2.com.

We are currently not solving any problems with Lightspeed.

The benefits of using Lighspeed are that it is easy to review sales, check the status of a work order, and communicate efficiently with customers. Review collected by and hosted on G2.com.

Recommendation to others: My suggestion is to use an implementation partner Review collected by and hosted on G2.com.

Immediate access to real time inventory. Sync to Salesforce CRM to expand the marketing efforts and allow my call team to see what is happening in my retail locations. Tracking of revenue, and other KPIs are easy with the dashboard functionality. Onboarding of temp workers is easy since the software looks great and is quick to pick up. Review collected by and hosted on G2.com.

If you do'n't use any serialized products, and you handle issues with inventory counts the same day as the counts, you may be fine. Just know that the security is low and user rights are not very granular. If you have products with serial numbers, keep looking for another solution. If you use their e-commerce, be aware that someone "accidentally" closed our store in the middle of coronavirus, when online is our only option. They cannot explain why.

Work orders are also very primitive. They don't keep the history. They don't allow you to see which technician is working on a system. THey don't have "history" like products.

DO NOT USE NON-INVENTORY PARTS at all!! Especially if you integrate with accounting software. The non-inventory parts have no history, and they sometimes acquite a COGS and sometimes not. You are not told this until you figure it out and show the Lightspeed support personnel. By the way, if a COGS is assigned to a non-inventory part, that amount is deducted from your inventory balance - even though it was not added to your inventory when you bought the item. (Not that you could follow the $ trail anyway - the PO history disappears for non-inventory parts). I advise to not use them under any circumstances.

They changed my account logon on Wednesday prior to Black Friday and also could not explain why (I figured it out for them). But the managers who could verify that I was the owner had left for Thanksgiving and could not get me back in until Monday after. Today, in the middle of coronavirus when online is the only sales you can hope for, they "turned off" my store completely. I've been on a support call for 1:16 while writing this, and they don't know why someone turned off the store. Their employees simply don't understand how their careless actions affect real businesses.

Their demo is great but the reality of using it is much different. Review collected by and hosted on G2.com.

Benefits - it has a POS whereas the legacy accounting package the previous owner did not

Problems - inventory management, security risks and breaches, careless actions or Lightspeed support peresonnel on our production site Review collected by and hosted on G2.com.

Needed an online point of sale system Review collected by and hosted on G2.com.

If you need a POS system that is easy to use and you don't want to spend too much time with tasks like inventory and report generating, this is a fantastic option! Review collected by and hosted on G2.com.

Using Lightspeed has greatly increased our sustainability efforts by going paperless on many fronts. Being cloud based, we can quickly access information from anywhere, place orders from the field, check inventory, and communicate with customers. Review collected by and hosted on G2.com.

You have many options to use Lightspeed retail with customers. I chose to go with a minimalist style with an iPad and the scanner (Symbol, but I don't recommend the scanner, we've had problems with it since day one.) You also have the option to use a computer for sales, it works well, we've used it a couple of times. The iPad is just smaller and user-friendly. Review collected by and hosted on G2.com.

Time saving, inventory management, internal theft monitoring, sales management. Review collected by and hosted on G2.com.

We did not have an easy to use reliable POS system before we installed LightSpeed

Since implementing LightSpeed, we have no downtime, our staff understands and uses the system all day every day without having to call for help. Review collected by and hosted on G2.com.

If you are looking for an easy to use cloud based POS then look no further than Lightspeed! When other companies ask me to switch they ask what system I use now, and when I say Lightspeed they say I'm using the BEST! Review collected by and hosted on G2.com.

Our ecom store was suffering on our previous web host. A couple of years ago Lightspeed offered a discount to our service if we switched our website, so we investigated...needless to say we did and our online business has more than tripled! Review collected by and hosted on G2.com.

Vend is a great choice for retailers that want flexibility when it comes to numerous aspects such as inventory control, reporting and POS. If you are migrating your company from an old POS to VEND it will be a small learning curve when it comes to administrative actions such as hardware but once setup it’s a breeze. Review collected by and hosted on G2.com.

Inventory was a huge hurtle for us but VEND has helped us overcome that. Review collected by and hosted on G2.com.

Lightspeed has functions you may not even consider when looking for a new POS. It will save more time than you know. We did a formal RFP process and compared Lightspeed to six other finalists. Lightspeed scored the highest during the process, and continues to impress us three years later. Review collected by and hosted on G2.com.

Lightspeed immediately saved us 20-30 per week with the stock inventory management system and ability to auto load new items from distributor or vendor catalogs. We have cut down on the time it takes to process returns to vendors. We can adjust pricing for sales easily - so sale or discount pricing expires. Special Orders are easy - and we receive notifications to contact customers. Review collected by and hosted on G2.com.