Relay is a unified dashboard that allows me to monitor and filter all of our Chrome devices in one place. No more going to 5 different places for filtering, controlling videos, looking where students have been on the internet, etc. Review collected by and hosted on G2.com.
While it's not really a downside, with everything in one place, there is a lot to learn. The tutorials help but the level of granulation available for the various settings means you have to get your hands dirty for a while before you can take full advantage of all the features. Review collected by and hosted on G2.com.
Lightspeed is miles ahead in its ease of integration and interface navigation. Extremely convenient and fast across all of our devices. Compared to other solutions, Relay also has some of the best and more robust reporting options, with the activity log being very helpful. Review collected by and hosted on G2.com.
Group switching is still a little slow compared to other solutions, and iOS filtering still needs some more developement, sepecifically in search query reporting. A smartPAC file solution would be nice. Review collected by and hosted on G2.com.
The ease of use for IT Admin and Teachers, ability to manage Youtube, and confidence of being able to leave it and forget for the most part and know it's doing its job. On the teacher's side of the coin, the rich features that are available in the classroom side such as view student screens, closing tabs, and sending comments to students through the interface were very useful especially during the time of COVID. Not only could the teachers monitor that their students were on task at home but they were able to assist them with any problems they ran into from a distance. Review collected by and hosted on G2.com.
There is nothing I can think of besides extra features, the product has a lot of features already and Lightspeed is always working on more. But more features are always nice. Review collected by and hosted on G2.com.
The dashboard is laid out great. It is easy to use and see. Review collected by and hosted on G2.com.
Breaking kids into individual schools is challenging without a third party SIS. Review collected by and hosted on G2.com.
Remote management of devices using a web browser. Review collected by and hosted on G2.com.
There is a little bit of a learning curve and some of the configuration settings can be difficult to set-up. Review collected by and hosted on G2.com.
I love how easy the product is to use. I don't have an extensive background in computers, and I was able to read the product directions and roll this product out on our school devices with ease. Relay and Mobile Manager have given us peace of mind and allowed us to have eyes on our student's internet activity. The ability to block specific sites and phrases on student devices has made all the difference in cutting back on internet-related discipline issues. Review collected by and hosted on G2.com.
I have no significant issues with Lightspeed. I have run into problems when I have updated the OS on student Macbooks, and Lightspeed has not adjusted their product specs to match the OS update. However this is usually resolved quickly. Review collected by and hosted on G2.com.
I like that they have a chat feature. The chat feature has been helpful in some basic questions. I like that if that doesn't help, you can then get help from a tech. Review collected by and hosted on G2.com.
There is a delay in response time when I call with a problem. It can take a day or two for someone to get back to me which can be frustrating when I want to get something fixed right away. I could use more hands-on training on filtering. Review collected by and hosted on G2.com.
Easy to deploy to Chromebooks, very robust dashboard, and easy to apply custom Allow/Deny lists. Review collected by and hosted on G2.com.
The 500 entry list is extremely limiting, I would really like to see this bumped up to at least 1000. Preferably unlimited. Review collected by and hosted on G2.com.
I love the streamline flow of light speed and the amount of granularity that can be achieved. Review collected by and hosted on G2.com.
There is a lot of work on the front end for setting up and pushing out the system. Review collected by and hosted on G2.com.