--- title: Liftify Reviews meta\_title: 'Liftify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 154 reviews by the users' company size, role or industry to find out how Liftify works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 154 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Liftify Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Liftify's **exceptional customer support** , making business interactions seamless and stress-free. [(47 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940405&qs=pros-and-cons#reviews) Users enjoy the **ease of use** of Liftify, finding it simple and efficient for managing customer reviews. [(40 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940389&qs=pros-and-cons#reviews) Users praise Liftify for its **significant increase in reviews** , enhancing online reputation and customer trust effortlessly. [(39 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940392&qs=pros-and-cons#reviews) Users commend Liftify for its **exceptional customer support** , making business interactions easy and efficient. [(35 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940396&qs=pros-and-cons#reviews) Users laud Liftify for its **effective review management** , resulting in significant volume and quality improvements for contractors. [(20 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940407&qs=pros-and-cons#reviews) Users often face **poor reporting** in Liftify, making it hard to navigate and interpret location-specific data efficiently. [(3 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1970212&qs=pros-and-cons#reviews) Users find **access limitations** frustrating, as essential features like multi-contact texting are still unavailable. [(1 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=2088663&qs=pros-and-cons#reviews) Users find that the **AI tool often lacks variety** in its responses, impacting the overall experience positively. [(1 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1991540&qs=pros-and-cons#reviews) Users experience some **filtering issues** that can complicate location tracking but overall functionality remains intact. [(1 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=2447415&qs=pros-and-cons#reviews) Users desire better integration with other platforms, as current **integration issues** complicate responding to reviews. [(1 mentions)](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=2359453&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Liftify ##### 1. Customer Support Users praise Liftify's **exceptional customer support** , making business interactions seamless and stress-free. [ See 47 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940405&qs=pros-and-cons#reviews) See Related User Reviews ![Alex L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex L.") AL Alex L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Review Management with Outstanding Support" What do you like about Liftify? We use Liftify for Google reviews, and it has made the process easy for our customers. I find Liftify to be user-friendly as it's as easy as a click o ![Brittany H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany H.") BH Brittany H. Mid-Market (51-1000 emp.) 5.0/5 "Driving Significant Review Growth and Customer Experience Improvements" What do you like about Liftify? What I like best about Liftify is how seamlessly they combine execution, partnership, and measurable results. Their team is incredibly easy to wor ##### 2. Ease of Use Users enjoy the **ease of use** of Liftify, finding it simple and efficient for managing customer reviews. [ See 40 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940389&qs=pros-and-cons#reviews) See Related User Reviews ![Alex L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex L.") AL Alex L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Review Management with Outstanding Support" What do you like about Liftify? We use Liftify for Google reviews, and it has made the process easy for our customers. I find Liftify to be user-friendly as it's as easy as a click o ![Rich F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich F.") RF Rich F. Small-Business (50 or fewer emp.) 5.0/5 "Liftify: Effortless Review Management with Stellar Usability" What do you like about Liftify? I like that Liftify provides a 'set it and forget it' service, requiring no constant management. I really appreciate how they know their lane and do a ##### 3. Review Increase Users praise Liftify for its **significant increase in reviews** , enhancing online reputation and customer trust effortlessly. [ See 39 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940392&qs=pros-and-cons#reviews) See Related User Reviews ![Brent W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brent W.") BW Brent W. Small-Business (50 or fewer emp.) 5.0/5 "Liftify: Seamless Customer Interaction and Time Saver" What do you like about Liftify? I really like how Liftify benefits our Google reviews and customer relationships. It gives us a broad overview of how the business is doing from a ser ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Liftify Drove Massive Growth in Our Google Reviews" What do you like about Liftify? We have seen a massive growth in our Google reviews as a result of switching to Liftify. Our reviews have grown almost 200% per month! It's super easy ##### 4. Helpful Users commend Liftify for its **exceptional customer support** , making business interactions easy and efficient. [ See 35 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940396&qs=pros-and-cons#reviews) See Related User Reviews ![Douby R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douby R.") DR Douby R. Small-Business (50 or fewer emp.) 5.0/5 "Great People, Great Service!" What do you like about Liftify? What I like about the company the best are the people; especially Nicole Marino! She is very helpful and knowledge. ![Brittany H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany H.") BH Brittany H. Mid-Market (51-1000 emp.) 5.0/5 "Driving Significant Review Growth and Customer Experience Improvements" What do you like about Liftify? What I like best about Liftify is how seamlessly they combine execution, partnership, and measurable results. Their team is incredibly easy to wor ##### 5. Effective Users laud Liftify for its **effective review management** , resulting in significant volume and quality improvements for contractors. [ See 20 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1940407&qs=pros-and-cons#reviews) See Related User Reviews ![Brittany H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany H.") BH Brittany H. Mid-Market (51-1000 emp.) 5.0/5 "Driving Significant Review Growth and Customer Experience Improvements" What do you like about Liftify? What I like best about Liftify is how seamlessly they combine execution, partnership, and measurable results. Their team is incredibly easy to wor EP Erin P. 5.0/5 "Comprehensive Review Management with Stellar AI Support" What do you like about Liftify? I love how Liftify checks the box on everything we need in review management. It ties in effectively with our CRM, allowing us to solicit reviews and ### 5 Cons or Disadvantages of Liftify ##### 1. Poor Reporting Users often face **poor reporting** in Liftify, making it hard to navigate and interpret location-specific data efficiently. [ See 3 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1970212&qs=pros-and-cons#reviews) See Related User Reviews ![Katelyn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn P.") KP Katelyn P. Mid-Market (51-1000 emp.) 5.0/5 "Liftify: One-Stop Shop for Effortless Multi-Location Review and Survey Management" What do you dislike about Liftify? There are a few quirks with the reporting, as a multi-location business, but they are a very minor issue, and do not hinder the use. I have found that ![Stephen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen K.") SK Stephen K. Enterprise (\> 1000 emp.) 5.0/5 "Fantastic Support, Transparency, and Cutting-edge Tech" What do you dislike about Liftify? Nothing comes to mind. If I'm being nit-picky, maybe reports about users and communication to corporate/GMs could be streamlined/simpler. ##### 2. Access Limitations Users find **access limitations** frustrating, as essential features like multi-contact texting are still unavailable. [ See 1 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=2088663&qs=pros-and-cons#reviews) See Related User Reviews ![Robert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert C.") RC Robert C. Mid-Market (51-1000 emp.) 5.0/5 "Top notch support and buy-in" What do you dislike about Liftify? Some features haven't been opened yet, at least to us. The ability to send texts to multiple contacts at once is not there, so it's tedious if you wan ##### 3. Content Repetition Users find that the **AI tool often lacks variety** in its responses, impacting the overall experience positively. [ See 1 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=1991540&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.") AD Anthony D. Enterprise (\> 1000 emp.) 5.0/5 "The best review generation company in the business." What do you dislike about Liftify? Sometimes the Ai tool can be a little repetitive in its replies. It would be good if it could remember every piece of copy it as created in the past ##### 4. Filtering Issues Users experience some **filtering issues** that can complicate location tracking but overall functionality remains intact. [ See 1 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=2447415&qs=pros-and-cons#reviews) See Related User Reviews ![Katelyn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn P.") KP Katelyn P. Mid-Market (51-1000 emp.) 5.0/5 "Liftify: One-Stop Shop for Effortless Multi-Location Review and Survey Management" What do you dislike about Liftify? There are a few quirks with the reporting, as a multi-location business, but they are a very minor issue, and do not hinder the use. I have found that ##### 5. Integration Issues Users desire better integration with other platforms, as current **integration issues** complicate responding to reviews. [ See 1 mentions ](https://www.g2.com/products/liftify/reviews?filters%5Bsentiment_snippet%5D=2359453&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Immediate impact on our roofing business!" What do you dislike about Liftify? I wish it could integrate directly into Yelp, BBB, and other review services. Google is quick and easy to respond to customer reviews straight from th ![Stephen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen K.") SK Stephen K. General Manager Business Development Enterprise (\> 1000 emp.) 5/19/2025 "Fantastic Support, Transparency, and Cutting-edge Tech" 5/5 What do you like best about Liftify? They have a fantastic support team - Zach and Nicole who I've personally worked with are wonderful and always take solutions to the next level! Their reporting and communication transparency is beyond the norm, especially for our industry. They are helping lift the brand and drive awareness like never before! Review collected by and hosted on G2.com. What do you dislike about Liftify? Nothing comes to mind. If I'm being nit-picky, maybe reports about users and communication to corporate/GMs could be streamlined/simpler. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? They are helping automate and drive online review as well as internally-facing reviews for franchise owners. This is helping drive better business management through valued customer feedback. It directly benefits me as a General Manager of the businesses by being in the details on almost every job at any given moment. Prior to the streamlined service that Liftify provides, we were in the dark or it took far more time and effort to get into the details of customer engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Douby R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douby R.") DR Douby R. Franchise Owner Small-Business (50 or fewer emp.) 2/13/2026 "Great People, Great Service!" 5/5 What do you like best about Liftify? What I like about the company the best are the people; especially Nicole Marino! She is very helpful and knowledge. Review collected by and hosted on G2.com. What do you dislike about Liftify? I have found no downsides in using Liftify. Very affordable as well. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? How easy it is to have a customer leave a review. It is a seamless process for myself and the customer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matthew T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew T.") MT Matthew T. Vice President Small-Business (50 or fewer emp.) 5/16/2025 "Liftify created the visibility boost we were looking for!" 5/5 What do you like best about Liftify? We had been in business for 20 years but still struggling to get momentum with our online reviews and overall web presence. We hired Liftify and immediately started seeing results. Their clever and straightforward approach made for a seamless addition to our business process and I can't imagine where we'd be without Zach and his team's help. Liftify is full of smart folks and I get the feeling that they genuinely care about making things as easy as possible for us and are always looking for ways to improve and make our business better. I believe in them and their business so much that my wife's business is now using them as well! Review collected by and hosted on G2.com. What do you dislike about Liftify? There aren't any downsides to using Liftify other than I hope our competition doesn't use them! Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? Liftify does a great job of offering an easy way for our customers to leave online reviews of our business and does so in a manner that actually makes our customers want to help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nicholas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas C.") NC Nicholas C. Director of Operations Mid-Market (51-1000 emp.) 8/14/2025 "Great vendor & partner" 5/5 What do you like best about Liftify? A number of things in no particular order. Quick and plentiful communication. Known Zach for a number of years now, accessible and puts the clients first. They do a good job trying cater their services to the needs of the clients. Open to feedback, moves fast to resolve issues, and provides good insight before decisions get made. Overall really happy. Easy to work with, the software itself is straightforward and easy to understand after a few minutes. Works with our systems well. Review collected by and hosted on G2.com. What do you dislike about Liftify? I don't have much here. I'm sure there's room for improvement but for what I and my team need we have smooth sailing. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? Overall the ability to generate customer reviews in a timely manner resulting in a much larger volume. Ease of use for the customer and has streamlined our processes and allowed more space to work in. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jacline W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacline W.") JW Jacline W. Customer Experience Manager Enterprise (\> 1000 emp.) 6/9/2025 "Exceptional Product and Exceptional Service" 5/5 What do you like best about Liftify? Simple easy to use platform for both internal and external use. The Lifitify team is also quick to respond to questions and help with implementation and best practices of their product! Review collected by and hosted on G2.com. What do you dislike about Liftify? I have yet to see a downside to using this platform, so much so that we have increased our integration and have turned over NPS management this year to them on top of our review management. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? It is a total Voice of the Customer management tool that integrates to our system. Allowing us a one stop shop track and measure both reviews and NPS trends, quickly respond to customer reviews and track metrics on Reviews and NPS. Utilizing this platform has allowed us to see not just a regular increase in our review/nps traffic but better response rates then our previous platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 3/18/2026 "Liftify’s Consistently Updated Platform Streamlines Customer Review Management" 5/5 What do you like best about Liftify? The leadership and development team at Liftify are consistently updating their platform and roadmap to remain a leader in helping businesses streamline the process of managing customer reviews. Review collected by and hosted on G2.com. What do you dislike about Liftify? The Liftify platform is so comprehensive that it may not be the best fit for super small companies. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? Liftify automates customer review management, from getting reviews to responding to reviews and also offers other tools such as online chat. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark F.") MF Mark F. Managing Member Small-Business (50 or fewer emp.) 4/16/2025 "Building Auto Dealership Reputation" 5/5 What do you like best about Liftify? When we bought this dealership in Nov 2021, there were 2 cars, 8 employees, and many horrible reviews. We hired Liftify early in our business growth mode and they were the perfect team to guide us through our options for requesting reviews; they worked with us to build a system that met our needs and they have helped us achieve a 4.9 Google star rating (yes, that includes all the prior owner's bad reviews and the bad reviews we earned). The team at Liftify responds quickly and genuinely cares about our mutual goals and success. It has been an absolute pleasure to work with Zach and his entire team. Their platform integrated easily with our dealership's management system, DealerTrack, and connects our daily customer base. The entire system was set up to run daily and I get daily results; its great! Review collected by and hosted on G2.com. What do you dislike about Liftify? I'm a relationship builder and I love meeting people face to face. The only downside I have with Liftify is that I haven't met any of their team in person. I don't need to meet them in person, but it would be awesome to know the people that have worked diligently to help my business so I can thank them. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? We needed help automating the review request process. Lifity has integrated a system that sends outbound communication to each of our customers and has been extremely successful increasing the volume of reviews we receive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Robert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert C.") RC Robert C. Inside Sales Manager Mid-Market (51-1000 emp.) 5/15/2025 "Top notch support and buy-in" 5/5 What do you like best about Liftify? They are very responsive to any issue or question brought to their attention. During meetings, you can tell they genuinely take a vested interest in the success of our business and their role in it. Kristen and the team are fantastic to work with. I have several members of my team that use this as a primary means of communication, it's 2025 after all so texting is a great way to generate business. From a management perspective, the built-in reports are very helpful and easy to use. Review collected by and hosted on G2.com. What do you dislike about Liftify? Some features haven't been opened yet, at least to us. The ability to send texts to multiple contacts at once is not there, so it's tedious if you want to go text 20-30 people a reminder message to follow-up. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? My team primarily uses Liftify as another touch point to recapture lost revenue from unsold estimates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Enterprise (\> 1000 emp.) 8/12/2025 "Liftify puts reviews and webchat in one convenient portal." 5/5 What do you like best about Liftify? My favorite part of Liftify is the very robust reporting that allows me to quickly get a pulse on how customers feel about our service. I especially like seeing scores over time, something I rely on to get a true read. Of course, having a single place for all reviews and webchat saves an incredible amount of time. Review collected by and hosted on G2.com. What do you dislike about Liftify? Liftify, like most other products, comes with add-ons. I suggest, if you are unsure about the cost, start with the basics and upgrade from there. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? Liftity allows me to quickly get a pulse on how customers feel about our service. I especially like seeing scores over time, something I rely on to get a true read. Of course, having a single place for all reviews and webchat saves an incredible amount of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Business Development Mid-Market (51-1000 emp.) 6/11/2025 "Excellent Partner in Boosting Client Engagement & Feedback" 5/5 What do you like best about Liftify? The Liftify team has been invested and engaged in our business and success of client engagement since inception. They are a great asset to our business and a true partner in driving client satisfaction, enhancing our reputation, and helping us grow through authentic feedback. With their support, we have implemented best practices in our organization and grown our online presence ten fold. Review collected by and hosted on G2.com. What do you dislike about Liftify? We have not experienced any negatives at this point. Review collected by and hosted on G2.com. What problems is Liftify solving and how is that benefiting you? Liftify makes it easy to consistently generate and manage online reviews. The ease of use makes it approachable for our whole team to interact with our clients. We've seen a big boost in both the volume and quality of our reviews, which has helped with SEO, visibility, and customer trust. Review collected by and hosted on G2.com. 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