Liana®Cloud Email Marketing Pros and Cons

Liana's support and customer service has always been phenomenal in serving our needs. It is very reassuring to know that the friendly and professional Liana team is always there to have your back and responding quickly.

We created a really custom email template for our use case and the Liana team was ready to tackle the problems and even proactively solved some email application compatibility issues. Review collected by and hosted on G2.com.

Adding Liana Automation to your workflow can be a bit pricey at first, but at least for us it has paid off in new leads and deals. Review collected by and hosted on G2.com.

They extremely good at making false promises and selling their packages (you have to 100% prepay they services for 4 month) Review collected by and hosted on G2.com.

Potential clients, beware of Liana Technologies and Services and stay away. They are only good at selling you their packages.

Kuralay and her colleagues promised to generate us a lot of leads for real estate in Dubai.

After we prepaid for their 4-month services 22.000 AED, Liana completely lost interest in our project.

Our account manager Kuralay was not experienced in our field (real estate) and hardly could answer any questions or explain why our marketing campaign was such a failure; moreover account manager Kuralay was hard to get and very slow with her answers.

To summarize, using Liana Technologies we could not realize even 25% of planned activities, we lost 4 month and 22.000 AED (plus 10.000 AED that we spent via Liana on Facebook/Meta leads generation campaign that didn’t brought us any leads). Instead of 12 email campaigns we paid for, they only sent out 3.

Our manager Kuralay couldn’t explain why campaign is not generating leads. Liana Technology gave us a list of potential customers who opened emails but during phone conversations with our sales team these people said they never received and never opened these emails and have no interest in Dubai real estate.

To summarize, efficiency was zero. Total waste of money and time.

Total result of 4 month contract with Liana Services: 32.000 AED spent (8.719 USD), 1 lead received. Complete disaster. Moreover, company doesn’t bother with any excuses and explanations, after wasting our money and time they said “now it is start of new invoicing period” and that we have to transfer to their account another 20.000 to continue use their so-called “services”. No thank you, we had enough. Review collected by and hosted on G2.com.

The tool is easy to use, I do not have to spend a lot of time to onboard my new team members but at the same time it has plenty of functions to get the job done and more. The integrations automate our working procedures for example with events. I also like that when ever we have a question, development need or anything else I can reach out tech support and/or our account manager and get a quick response. Review collected by and hosted on G2.com.

We have a custom made email templates that work really well. But for occasional needs a pre-made template gallery free of charge would be nice. Review collected by and hosted on G2.com.