LexisNexis TrailTracker Reviews & Product Details

It has been of use while trying to track better and organize some of a company I worked with some time ago; it has a steep learning curve, but overall, it helps to keep all your tasks organized, and it helps you to track the development of an investigation Review collected by and hosted on G2.com.

The experience of implementing this piece of software was not the best; many people rejected the software from the get-go. I think it has to be related because we had a lot of hot-headed individuals at the time, but let me tell you, the complexity and unease of use was determining factor. Also, there's the turnaround time for investigations; it WILL take a lot of time, so exercise your patience, i guess Review collected by and hosted on G2.com.

I have been using trail tracker for past 24 months since the time i moved into special credit division of JPMC and now in Wells Fargo so what we do here we deal with all loans which are downgraded severly and now into non performing assets. This platform makes it so easy to assign tasks and record at each even as it is necessary as per fed regulations to show each even record. Also, to top it up, this helps alot in making reminders as special credit requires a lot of to and from into clients. Review collected by and hosted on G2.com.

Trailtracker sometimes is slow into giving reminders as sometimes if the time set is 2 PM sometimes it gives reminders on 2.10 or 2.05. also, i have lost note one time on trailtracker which had to recovered. Lagging also. Review collected by and hosted on G2.com.

I find being able to document investigations and manage records, as well as investigator workloads, are the best features of LexisNexis TrailTracker. Additionally, I like the reminder features. Review collected by and hosted on G2.com.

LexisNexis TrailTracker has many features that take significant time to learn. Review collected by and hosted on G2.com.

The software is easy to use. You don't have to spend much time trying to figure out how to use the software because of the way it is laid out. It is simple enough to follow. Review collected by and hosted on G2.com.

The system seems to lag at times which slows things down. Review collected by and hosted on G2.com.

This provides one of the best cyber security features and agencies have best data and superior linking to close thousands of cases. Review collected by and hosted on G2.com.

Till we used this software, we were satisfied, so there was no apparent issue, but yes customization is little pain. Review collected by and hosted on G2.com.

It is a really easy to use. Very user friendly. Review collected by and hosted on G2.com.

The only negative comment I would have is it is slow at times. Review collected by and hosted on G2.com.

Trail tracker cohesively combines our personal information databases with our investigations workflows Review collected by and hosted on G2.com.

Trail trackers workflow customization is not as thorough as other providers Review collected by and hosted on G2.com.

Helps me have more information that I need and know that I have more info than I otherwise would Review collected by and hosted on G2.com.

Sometimes can be confusing as to where to find things but overall works easily Review collected by and hosted on G2.com.

The amount of information that you are able to gather in one location Review collected by and hosted on G2.com.

It can be a bit costly. Therefore you want to be sure you have enough income potential to warrant the cost Review collected by and hosted on G2.com.

It's UI and detailed description for the system navigation and also the demonstration it provides. Review collected by and hosted on G2.com.

Sometimes the demonstration can be a little complex. Review collected by and hosted on G2.com.