--- title: LexisNexis Intelligent Investigator Reviews meta_title: 'LexisNexis Intelligent Investigator Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how LexisNexis Intelligent Investigator works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 58 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # LexisNexis Intelligent Investigator Reviews **Vendor:** LexisNexis Risk Solutions **Category:** [Healthcare Risk Management Software](https://www.g2.com/categories/healthcare-risk-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 58 ## About LexisNexis Intelligent Investigator LexisNexis® Intelligent Investigator™ is an advanced post-payment analysis tool designed to detect and prioritize cases of fraud, waste, and abuse within healthcare claims. By leveraging sophisticated rules-based analytics, it identifies aberrant patterns indicative of emerging fraud schemes, enabling investigative teams to focus on the most promising leads. Key Features and Functionality: - Prioritized Workflow: Utilizes a Composite Lead Indicator (CLI) to rank leads based on potential savings and recovery probability, ensuring investigators address the most impactful cases first. - Provider of Interest Score (POI): Employs models to detect providers with irregular diagnosis, treatment, and billing patterns, highlighting outliers and augmenting data with public records such as financial, criminal, and medical sanction information. - Comprehensive Data Integration: Aggregates data from multiple sources, including licensure and certifications, to create a unified view of providers and claims. - Advanced Analytics: Applies healthcare-specific rules and predictive analytics to uncover non-obvious connections and detect emerging fraud schemes. - User-Friendly Interface: Features a web-based portal with dashboard summaries, graphs, and charts, facilitating easy navigation and interpretation of data. - Customizable Reporting: Offers hundreds of pre-formatted reports and ad-hoc reporting capabilities, allowing users to generate and prioritize cases without burdening internal IT departments. - Integration with Trail Tracker™: Seamlessly connects with LexisNexis' fraud recovery and case tracking system, reducing the time and effort required to build solid cases for full-scale investigations. Primary Value and User Solutions: Intelligent Investigator transforms the traditional reactive approach to fraud detection into a proactive, efficient process. By automating the identification and prioritization of suspicious claims, it reduces manual effort, minimizes false positives, and accelerates the investigative workflow. This leads to significant cost savings, improved program integrity, and enhanced ability to recover funds lost to fraudulent activities. The system's comprehensive data integration and advanced analytics provide investigators with actionable intelligence, enabling them to make informed decisions and effectively combat fraud, waste, and abuse in healthcare claims. ## LexisNexis Intelligent Investigator Pros & Cons **What users like:** - Users value the **extensive access to public records** provided by LexisNexis Intelligent Investigator for thorough identity verification. (1 reviews) ## LexisNexis Intelligent Investigator Reviews ### 1. LEXIS NEXIS IDENTITY VERIFICATION **Rating:** 5.0/5.0 stars **Reviewed by:** Christian Edward P. | Customer Protection Associate, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** The best thing about LexisNexis Intelligent Investigator is that it makes it easier for me to determine whether the customer actually owns the information they have entered on their Remitly account. On the upsides, I can view the customer's previous address, which they are the only one who knows, which helps me confirm that they are the rightful owner of that personal information. **What do you dislike about LexisNexis Intelligent Investigator?** Nothing much only on the phone number search as there isn't much personal information displayed on the customer´s details, lacks information if the client actually owns the phone number or whether it is only being used by another party. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It helps the business lessen fraud activity that is happening on every customer´s account. This benifits me, the business and our clients by simply protecting their personal details with the use of lexisnexis. ### 2. LN review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about LexisNexis Intelligent Investigator?** One of the standout features is its access to an extensive array of public records, databases, and news sources. **What do you dislike about LexisNexis Intelligent Investigator?** While it is user-friendly, some users find that there is a bit of a learning curve when first starting out. With so many features and tools, it can take time to become familiar with everything. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** it solves the problem of data fragmentation, inefficient analysis, and compliance risks, which ultimately benefits users by enhancing productivity, reducing errors, and providing deeper insights into investigations. ### 3. Very Helpful to mitigate Fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Rose Ann R. | Fraud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Very Helpful to mitigate Fraud, Due diligence friendly **What do you dislike about LexisNexis Intelligent Investigator?** Too many search buttons, Confusing page colors **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Fraud, Scam and Identity Theft ### 4. Fraud Investigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** The most helpful are the reports for the previous addresses and information that we can cross match. Needs improvement is the updated address are not yet showing on the file of custimers. **What do you dislike about LexisNexis Intelligent Investigator?** I cant think of anything, because so far it is really helpful with identity concern. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It benefits us a lot because of identity ### 5. LN very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Hyan Drix V. | Disputes, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about LexisNexis Intelligent Investigator?** the most helpful aspect of LexisNexis is to help risk investigator to do background check for a certain customer to prevent any fraudulate activety special for stolen information and LexisNexis can be use as well to prevent account takeovers. using this tool we can check all information that we need if the clients/customer and check potential relatives to connect our customer connectio to a certain person. **What do you dislike about LexisNexis Intelligent Investigator?** The downside of LexisNexis its when the certain person move to different location recently the list of this person address is not yet visible It can be much usefull if everytime a person update address or phone it will appear real time **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** update customer date in real time. If we can manage to gather new data from a person or client in real time, it is so helpful, especially if a person gains a new phone number or moves to a different address and it appears in real time. Once the customer updates their online information, it will help those services using Lexies Nexis to ensure that the customer's new input data is real and we will avoid asking for proof of address or phone. and also it would be really helpful to us if we could update customer potential relatives or if customer job history is visible to LexiesNEXIE. ### 6. How reliable am I? **Rating:** 4.0/5.0 stars **Reviewed by:** Marjorie C. | Risk Investigator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about LexisNexis Intelligent Investigator?** We were able Find people in Lexis Nexis using SSN, LexID, First and Last name, Address and Date of Birth. Once you find a result of the person you're looking for you will see there the name, first 5 of SSN, date of birth, age, gender and AKA. Also you will see there the Address customer was able to use upto the current address same goes with the phone number. You will also see the listing name and if the number is wireless or not. There is also other Actions like Verification if Occupancy, LexisNexis Phone finder, Address Associates and Potential Relatives which can be use to see if the recipient is really connectected with the customer. **What do you dislike about LexisNexis Intelligent Investigator?** There are times that we encounter error or the app provides a different answer than we expected. I experience it that when I search for a customer an unable to put the date of birth it gives me several options with different SSN. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** As a Risk Investigator, it is beneficial for us to use LexisNexis since we were able to see the previous addresses customer use in the past up to the current so we can compare it with the details they put on the account and so we can verify that the customer really lived on that address. Same goes with phone number. Also we can use the Potential relatives if customer is sending monet to new recipient or suspicous recipient but he is claiming that the recipient is his relative so we can use LexisNexis as a reference to support what the customer is claiming. ### 7. Lexisnexis intelligent app provides accurate details to prevent the risk of fraud. **Rating:** 5.0/5.0 stars **Reviewed by:** Harvey E. | Customer support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Lexisnexis intelligent investigator brings an accurate data that helps us in our investigator. This platfrom is a user friendly and easy to use. The following features on Lexisnexis has a different parts depending on the information you are looking for. It has data that helps you to uncover hidden patterns and suspicious behavior from the account that we are reviewing. As a Risk investigator we frequently use it not just to fight fraud but to have a meaningful and accurate decision when we are mitigating fraud. We integrate it as well to other tools for us to have a strong evidence. **What do you dislike about LexisNexis Intelligent Investigator?** For more than 3 years of using Lexisnexis I havent find any discrepancy or that may I dislike about this platform. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Lexisnexis Intelligent investigator solves many problems just like the risk of fraud, it provides information about individual that we may use too if we are mitigating the risk of fraud. In addition the data and information provided by this platform helps us to check the commercial and businesses, we as a risk investigator are the beneficial of this platform since it helps us in our daily task and in our job to make an accurate investigation. ### 8. A very useful app **Rating:** 5.0/5.0 stars **Reviewed by:** Sharlene S. | Risk Investigator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about LexisNexis Intelligent Investigator?** This tool helps us to check the legitimacy of the attributes given by our customers and also it will provide information to view their household members and additional information using the public records. As a risk investigator, this helps my case easier to mitigate stolen information and/or sharing of profile. **What do you dislike about LexisNexis Intelligent Investigator?** I do not see any negative impact about this tool, easy to use and very accurate. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Risk Investigator should make sure that they are dealing with legit customers and this tool is a great help for us to check if the address, phone number and other public records belong to them. In that way, we can avoid dealing with negative accounts. ### 9. LexisNexis is a very versatile tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Lorence M. | Risk Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis is a very versatile tool that we use for risk investigation. Through out my career as a fraud protection specialist, I was able to mitigate potential identity theft of our customers with the use of this tool. Customer support is also very quick. We frequently use it in our depatment, and the ease of implementation when we began to use it. I was able to easily integrate it to my work from day 1. **What do you dislike about LexisNexis Intelligent Investigator?** I do not dislike LexisNexis as it is a very helpful tool and easy to use comparing to other tool. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** LexisNexis Intelligent Investigator solves a lot of problem especially with identifying potential identity theft. It has a lot of features that we can utilize for fraud protection and this tool is very essential to our role for the business. ### 10. A very useful and helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Cathrina D. | Customer Protection Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about LexisNexis Intelligent Investigator?** This tool really help us a lot as a Risk Investigator. It is very useful and easy to use. This tool is really a great help to us in checking the attributes given by customer to check their authenticity. We use this tool in our daily task and job. It really help our customer to their daily needs in trasferring funds to their love ones. **What do you dislike about LexisNexis Intelligent Investigator?** I really dont see any areas for inprovement because all the things we need it really shows there. But of course its only limited due to availability because there a payment needed. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** We use this tool in checking different attributes such as location, address , name, DOB, SSN, phone number and relatives. It benefit us because it can show us if it is valid or not. ### 11. Lexis Nexis is easy to use and very helpful for my review. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2025 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis is easy to use and very helpful to my review **What do you dislike about LexisNexis Intelligent Investigator?** None. I like using LexisNexis as it's very convenient to use. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Checking customer's public records is very helpful to determine if the customer is legitimate. ### 12. Using LexisNexis as Fraud Investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about LexisNexis Intelligent Investigator?** In working as a Fraud Investigator, LexisNexis plays a big role in terms of the process. I can easily track customer's information by simply typing either the Persona ID, Name+DOB or Name+Address. With that, I would be able to cross match the information provided by the customer versus the information from a legitimate source (LexisNexis). The possible household members/relatives of the customer may also be tracked using LN to ensure the accuracy of the customer's statement. **What do you dislike about LexisNexis Intelligent Investigator?** LexisNexis is working well for now and it really helps us a lot. If there will be any opportunities in the future, I might submit another feedback. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** In working as a Fraud Investigator, LexisNexis plays a big role in terms of the process. I can easily track customer's information by simply typing either the Persona ID, Name+DOB or Name+Address. With that, I would be able to cross match the information provided by the customer versus the information from a legitimate source (LexisNexis). The possible household members/relatives of the customer may also be tracked using LN to ensure the accuracy of the customer's statement. ### 13. The benefits of Lexis Nexis Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jover A. | Risk Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** I like how we can prove the identity of the customer by entering the name or pesona ID and find these details such as the current and previous address, potentia relatives, gender, phone number and etc. **What do you dislike about LexisNexis Intelligent Investigator?** It only woks for specifc regions. It would also perfect if we could get some tutorials how to fully utuilize this tool. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** If the CRM account does not have a persona ID we have to search it manually by entering the name DOB and address, other than taht everything went well. ### 14. Pros and Cons of LexisNexis **Rating:** 4.5/5.0 stars **Reviewed by:** Harold S. | FSI, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis is very easy to use especially when it comes to identifying if someone is doing fraud or using someone else information . With LexisNexis we can provide the best customer service to our customer because LexisNexis has all the information we need to serve our customers . **What do you dislike about LexisNexis Intelligent Investigator?** There was a time in our investigation that shows a result of multiple elderly deceased customer but a month after they changed their information saying that the customer is still alive . **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Identifying fraud accounts ### 15. Find a person **Rating:** 4.0/5.0 stars **Reviewed by:** Krestine P. | Fraud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** it gives accurate information of customers verifiable information that helps our risk review and come up with best decision to every customer we verify and handle, Its also easy to aceess by searching either Lexnex ID or you can just put a combination of either name and date of birth or name and address, It has a wide range of information of the customer where you can investiate deeper information like petential relatives or household, **What do you dislike about LexisNexis Intelligent Investigator?** we can only access few search items, every search has a corresponding cost **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** lexnex intelligent envestigator helps in solving customer verification through this tool, this tool helps us conduct a thorugh review on customers verifiable information and helps mitigate risk on the account of customers ### 16. Fraud and Compliance Review Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jan Rich R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** The availability of personal information of individuals help me a lot when dealing with stolen identities and payment information. Address verification and potential household members sections are a major contribution in my risk investigations. **What do you dislike about LexisNexis Intelligent Investigator?** Sometimes it's difficult to locate people as there are only limited combinations to use when searching for individuals. It would also be more efficient in performing our review if Lexis Nexis shows possible results whenever we type in 'names + other information' instead of showing "no results found". **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** The availability of personal information of individuals help me a lot when dealing with stolen identities and payment information. Address verification and potential household members sections are a major contribution in my risk investigations. ### 17. A Tool for Identity Mitigation. **Rating:** 5.0/5.0 stars **Reviewed by:** Ron Carlo P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about LexisNexis Intelligent Investigator?** What I like most about LN is the capabilities to mitigate identity and check for potential relatives, and occupancy. In this way I will be able to confirm whether 2 or more people are connected with each other. But mostly I use LN in mitigating identity concern. **What do you dislike about LexisNexis Intelligent Investigator?** Limited access to some features. But I guess that's for company's access. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Identity mitigation. Not only I but out company benefits from it by preventing any stolen info and loss. ### 18. Reviewing Fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Rhodaryn Ivy B. | Trust builder, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** It is very helpful whne it comes to reviewing for Fraud. It gives you an idea of how risky an account is. It is also easy to navigate **What do you dislike about LexisNexis Intelligent Investigator?** Sometimes, it an load in a few minutes which causes delay. this also affects our time to review since we rely on this tool **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** it is a very huge help when it comes to reviewing for fraud. This also gives us insights of the account we are working on ### 19. User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alvin Rey A. | Risk Investigator, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Helpful tool to mitigate red flags in preventing fraud and easy to use. **What do you dislike about LexisNexis Intelligent Investigator?** There are additional tab that is not related with my work and not useful for me. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It helps me mitigate customer's identity through their public records. ### 20. Importance of utilizing LexisNexis **Rating:** 5.0/5.0 stars **Reviewed by:** Monaliza B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about LexisNexis Intelligent Investigator?** It help us to know previous addresses of the customer, linked to potential relatives and can easily find a person using the Persona ID provided upon account creation. **What do you dislike about LexisNexis Intelligent Investigator?** There are times that some information of customer is incomplete. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It helps to identify customer's information if it is valid or if they are just pretending. This is useful to mitigate stolen information. ### 21. LexisNexis is very efficient, easy to navigate, and has an abundance of information. **Rating:** 5.0/5.0 stars **Reviewed by:** Diana Leigh V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about LexisNexis Intelligent Investigator?** I like that LexisNexis has every information we need to investigate. **What do you dislike about LexisNexis Intelligent Investigator?** It would be better if we could access the other portals on LexisNexis for more supporting information. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** LexisNexis can help us resolve identity issues. This benefits me in a way that I am able to support my decisons when investigating. ### 22. LexisNexis is a very effective tool when it comes to reviewing customer accounts to eliminate fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Angelo R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis is a very effective tool when it comes to reviewing customer accounts to eliminate fraud **What do you dislike about LexisNexis Intelligent Investigator?** the page expires at a specific period of time **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** LexisNexis is a very effective tool when it comes to reviewing customer accounts to eliminate fraud. It gives us an insight about how risky the customer we are revieiwing the recipients customers are dealing with ### 23. LexisNexis is Reliable and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Customer Protection Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** What I like is it helps us find and confirm a person who is doing things that is against the regulations. This prevents people to not affect a business with negative impact. It also provides clarity that the person who is using the service is legitimate.I personally use this everyday in cases that I work on. **What do you dislike about LexisNexis Intelligent Investigator?** I just wish that every detail of it ( E.g., Browser Fingerprint) explained in a way that it can be understood by people who are using it. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It provides at ease support to prevent fraudulent activities. ### 24. LexisNexis Intelligent Investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Diana Rose F. | risk investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** it is very helpful in terms of searching , very user friendly , can be use multiple times and a lot of feature that can be use for verifing information . **What do you dislike about LexisNexis Intelligent Investigator?** as of right now i didnt see anything to dislike about lexisnexis. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** it helps me search for specific persons information and how this person is link to it , it helps me identify a person identity if he/she is the one who own the info or just pretending to be one , helping me to easily identify an identity fraud. ### 25. Very efficient espescially when you are mitigating fraud. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark John A. | Customer service representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Easy to use and information you can find are accurate. **What do you dislike about LexisNexis Intelligent Investigator?** none so far. all features are working good for me. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Fraud is very rampant now adays and LexisNexis Intelligent Investigator is very useful for business to lessen the loss due to fraud/stolen infoemations. ### 26. #1 Tools to help mitigate fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Princess Diane M. | Risk Investigator, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** There are factors that I only find Lexis nexis about our customers informations to help verify their identity. Especially US customers. **What do you dislike about LexisNexis Intelligent Investigator?** I dont see any least helpful in Lexis Nexis. For me, they're all helpful. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** The address of the customers. Lexis nexis helps verify customer's resident address ### 27. Identity issue **Rating:** 5.0/5.0 stars **Reviewed by:** Cristabelle Mellanie M. | Fraud Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** It is very efficient and very useful in my everyday task hope they can accomodate non US customers in the future **What do you dislike about LexisNexis Intelligent Investigator?** The tool is very effective in identifying customer identity hope they can accomodate non US customer **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Helps me in my day to day activities searching customer profiles ### 28. My LexisNexis experience as Risk Investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Irene T. | Risk Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Very helpful on checking the customers information **What do you dislike about LexisNexis Intelligent Investigator?** None so far I love using this tool for doing holistic review about the customers profike **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** We can conduct legal search about our customers and in just a click you have all the information in front of you ### 29. LexisNexis Review **Rating:** 5.0/5.0 stars **Reviewed by:** Randy A. | Program Specialist, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** One thing I love about the LexisNexis is it's easeness to navigate and it is very comprehensice. It is very helpful **What do you dislike about LexisNexis Intelligent Investigator?** So far none since everything is available. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It helps a lot with my fraud mitigation in all the cases that I am handling ### 30. LexisNexis Intelligent Investigator Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about LexisNexis Intelligent Investigator?** This program is easy to navigate, fool proof and most of all pleasing to the eye. The features are easy to understand. I love how I have to use it everytime I need to validate the identity of the person. **What do you dislike about LexisNexis Intelligent Investigator?** I love every part of LexisNexis Intelligent Investigator. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** I was able to determine if the information provided on the account is really associated with the person being reviewed. For example the address linked to the current payment profile. ### 31. Account Risk Review **Rating:** 4.5/5.0 stars **Reviewed by:** Bernadette B. | Risk Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about LexisNexis Intelligent Investigator?** It is helpul to know who are linked to a customer and if their information they used is legit. **What do you dislike about LexisNexis Intelligent Investigator?** The limitation and filter sometimes does not work properly **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** identity theft, it is helping me to secure customer information and prevent fraudukent activities. ### 32. Its a lot easily to navigate and has accessible information in a viewable format. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Lester F. | Associate, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis provides information about individuals like commercial organizations and government agencies. Its a lot easily to navigate and has accessible information in a viewable format. **What do you dislike about LexisNexis Intelligent Investigator?** Nothing- as I've always obtained all the information I've searched for. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Providing accurate information about individuals ### 33. Dependable tool and very helpful with our external search. **Rating:** 4.5/5.0 stars **Reviewed by:** John Patrick S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about LexisNexis Intelligent Investigator?** We are able to check some customerś information that helps our assessment easier. **What do you dislike about LexisNexis Intelligent Investigator?** We have limited access to this tool, but aside to that everything is working fine. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Profile ang general information. ### 34. Utilizing LexisNexis Intelligent Investigator greatly enhances investigative efficiency and accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis Intelligent Investigator stands out for its comprehensive data analysis capabilities, facilitating thorough and precise investigations. **What do you dislike about LexisNexis Intelligent Investigator?** One drawback of LexisNexis Intelligent Investigator is its complex interface, which may require additional training for optimal use. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** LexisNexis Intelligent Investigator is instrumental in streamlining data analysis processes, enhancing investigation accuracy, and expediting results. This benefit translates into improved efficiency and effectiveness in solving complex cases, ultimately saving valuable time and resources. ### 35. LexisNexis experience **Rating:** 5.0/5.0 stars **Reviewed by:** mark c. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about LexisNexis Intelligent Investigator?** is has a lot of features that you can use to check for customer's information **What do you dislike about LexisNexis Intelligent Investigator?** not always user friendly, sometimes i'ts hard to navigate through information **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** identification of customer's information ### 36. How LexisNexis help me as a Fraud/Risk Investgator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about LexisNexis Intelligent Investigator?** I usually use it for every transaction that I mitigate since it helps us Risk Investigators examine transactions and prevent fraud risk. **What do you dislike about LexisNexis Intelligent Investigator?** Right now, LexisNexis is working really well; I can't think of anything bad about it because it makes mitigation much easier for us and is user-friendly. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It assists us in determining the customer's location and provides connections to other individuals who may be of concern. ### 37. LexisNexis Intelligent Investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Diana J. | customer service rep, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexisNexis is one of the easy tools that we can use in many ways of checking our customers' information **What do you dislike about LexisNexis Intelligent Investigator?** There are public information that are listed under customer information that does not belong to them (e.g. an address that was used by fraudster) **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Identity Problem: since we are working in a finance industry, it is easier for us to use this tool to erradicate fraudters ### 38. How I use Lexis Nexis as a Fraud investigator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Lexis nexis easy to navigate and helpful in identifying customer's details **What do you dislike about LexisNexis Intelligent Investigator?** For now, there is nothing that I do not like about it and I understand that some of its features is not accessible in terms of contract. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** We check if the account that we are handling is the actual customer and we also use it for additional verification which is really beneficial. ### 39. LexisNexis Helps **Rating:** 5.0/5.0 stars **Reviewed by:** Alelie M. | Risk Investigator, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about LexisNexis Intelligent Investigator?** by the informations that LN is providingto us it helps us to mitigate customer/person real indentity. mitigating identity theft **What do you dislike about LexisNexis Intelligent Investigator?** some information are not updated like recent address I experience that customers/people already change their address with supporting document and LN info are not updated **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** some information are not updated ### 40. Fraud protection Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Lexis Nexis is a very friendly tool, It has features that is very useful and very easy to use. **What do you dislike about LexisNexis Intelligent Investigator?** The downsides of using Lexis Nexis, not all features are accesible. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Lexis Nexis intelligent Investigator help me a lot in finding customers addresses and common relatives that help me to investigate efficiently. ### 41. LexisNexis Tool For Speedy Investigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about LexisNexis Intelligent Investigator?** LexNex being user friendly and efficient. **What do you dislike about LexisNexis Intelligent Investigator?** when they expire immediatly. maybe they can add more time. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** LexisNexis provides information about individuals that we can use to verify our customer to make sure that they are who they are ### 42. mitigating identity of the customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about LexisNexis Intelligent Investigator?** it provides the complete information from address of the customers to AKAs and to potential relatives **What do you dislike about LexisNexis Intelligent Investigator?** there were times that the gender were not accurate but I rarely experience it **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** mitigating possible stolen identity ### 43. Analyst's friend. **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn Michael B. | Risk and Compliance analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about LexisNexis Intelligent Investigator?** It serves its purpose by providing accurate result and very user-friendly. **What do you dislike about LexisNexis Intelligent Investigator?** Been using LexisNexis for quite some time now but I haven't found any area of improvement. So far, I am satisfied using it. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** Mitigating one's identity. ### 44. Fraud detection **Rating:** 4.5/5.0 stars **Reviewed by:** Nemuel P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about LexisNexis Intelligent Investigator?** You may check customer activity of a person **What do you dislike about LexisNexis Intelligent Investigator?** You have to open each account to check the detail of an account **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** We may able to mitigate certain person activity and to whom it is associated with ### 45. LexisNexis is very helpful and coherence with the information. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about LexisNexis Intelligent Investigator?** The system supports my review by giving correct and updated information related to my customers. It give us leads on what next step or solution can be done to my investigation. **What do you dislike about LexisNexis Intelligent Investigator?** There are times that I have the customerś information but not available on the system, some do have number of different LN ID. **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It helps me cofirm the customer´s identity if its legit or not. ### 46. helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Chiqui A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about LexisNexis Intelligent Investigator?** You can check the identity of a person for legitimacy **What do you dislike about LexisNexis Intelligent Investigator?** need to put the address information separately **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** matching the persons address and date of birth ### 47. It makes our work easy. To know if we are talking to a legitimate customer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** It makes our work easy. To know if we are talking to a legitimate customer. **What do you dislike about LexisNexis Intelligent Investigator?** Sometimes its not updated. About the customer address. So its a bit confusing **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It is easy for us to know if the customer is really connected to someone and if they really live on that specific address ### 48. Fraud review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Easy access for work review that is helpfull **What do you dislike about LexisNexis Intelligent Investigator?** lot of questions or prefield details needed prior to search **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** All at my job ### 49. Convenient. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** There are many information that you can use for your investigation **What do you dislike about LexisNexis Intelligent Investigator?** i Think what i dislike about LN is the design - search type **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** it benefits me since all of the information that i can use for my investigation. ### 50. The use of Lexis Nexis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about LexisNexis Intelligent Investigator?** Getting specific information from customer profile. **What do you dislike about LexisNexis Intelligent Investigator?** Sometimes its not showing other information only limited information **What problems is LexisNexis Intelligent Investigator solving and how is that benefiting you?** It helps us to identify the true identity of our clients and it helps to ease the investigation. ## LexisNexis Intelligent Investigator Discussions - [What is LexisNexis Intelligent Investigator used for?](https://www.g2.com/discussions/what-is-lexisnexis-intelligent-investigator-used-for) - 1 comment - [View LexisNexis Intelligent Investigator pricing details and edition comparison](https://www.g2.com/products/lexisnexis-intelligent-investigator/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A45%3A02+-0500&secure%5Bsession_id%5D=442791e5-b8ff-4afa-84db-6c9e89847341&secure%5Btoken%5D=ac8fb03746396061f3ea34d334d2c1980533061eb80b7f358245eb75d89bce68&format=llm_user) ## LexisNexis Intelligent Investigator Features **Support** - Compliance - Healthcare Risk Management - Templates - Healthcare Risk Management - Education - Healthcare Risk Management **Data Management** - Incident Management - Healthcare Risk Management - Report Generation - Healthcare Risk Management - Data Collection - Healthcare Risk Management ## Top LexisNexis Intelligent Investigator Alternatives - [SAI360](https://www.g2.com/products/sai360/reviews) - 4.2/5.0 (122 reviews) - [Compliancy Group Healthcare Compliance](https://www.g2.com/products/compliancy-group-healthcare-compliance/reviews) - 4.7/5.0 (112 reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) - 4.4/5.0 (84 reviews)