I like how lever makes hiring simple and organized Review collected by and hosted on G2.com.

The interface is slightly slow when handling large candidate pipelines Review collected by and hosted on G2.com.

I like that Lever allows me to input individuals' info and refer them easily, which helps me get a referral bonus. It makes it easy to upload information, and the initial setup was very easy. Review collected by and hosted on G2.com.

i dont like that its difficult to find Review collected by and hosted on G2.com.

I like Lever's search engine and its good filters. Setting it up was very easy. Review collected by and hosted on G2.com.

I think Lever could improve by providing automated emails. Feedback needs to be better, and the automatic communication aspect is lacking. Review collected by and hosted on G2.com.

Easy to use and interface is not confusing. Review collected by and hosted on G2.com.

Glitches from time to time, especially with interview scheduling and automations. Review collected by and hosted on G2.com.

Over the last year, customer service and overall functionality have improved tremendously. Review collected by and hosted on G2.com.

There are still some reporting functions with UKG that can be better. Review collected by and hosted on G2.com.

1.) Easy to use interface which allows the non-technical individual to easily interact with the portal.

2.) Great automation workflows and pipelines features to reduce the manual work.

3.) Huge set of integration available such as Slack, Google, Zoom and more that enhance its features and functionalities. Review collected by and hosted on G2.com.

1.) It brings learning curve for new users and adapt to the platform due to it extensive features.

2.) Limited extension for available and less responsive on mobile views.

3.) Syncing issues can be faced by the user for email service. Review collected by and hosted on G2.com.

Regular updates to the application and the new AI features Review collected by and hosted on G2.com.

The candidate search function is still not the best Review collected by and hosted on G2.com.

It is very simple and straightforward, easy to use for posting & review. Review collected by and hosted on G2.com.

It does not auto-disposition despite having built-in Qualifying Questions and causes extra added lift on recruiting partners to filter responses out manually. Additionally, it often does not show that the person has been Archived in the active inbox, rather you have to manually click through the existing "applicant" pool to ensure they've disappeared from view as Archived. Additionally, if they are applying for more than one position, you cannot bulk disposition even with filtering based on a response as those who have applied to more than one job need to be manually removed and addressed individually. Also, adding and deleting users is a main, as most would not think to go to Surveys to find such insight. Posting jobs is easy, but the fields are not easily manipulated and often font is all wonky on the live page even if it looks right on the posting page. API Integration not easy to manipulate either without adding as IT. I use Lever daily so these are all ongoing irritants. As the Head of People, I will be moving us off this ATS to another platform once renewal becomes available. Review collected by and hosted on G2.com.

Nothing, a lot of problems that make it hard on recruiters, interview panel, and hiring managers Review collected by and hosted on G2.com.

Poor user experience, can't filter open jobs, all jobs, closed jobs. Annoying to search a feedback form -- it should already have one in place like Greenhouse.

When searching a candidate in the search bar, the person usually never shows up.

It's not a smooth and seamless product, I have to constantly click on multiple things. It's a mess!!! Review collected by and hosted on G2.com.

As a daily user of Lever Hire, I’ve gained hands-on experience with its core features, integrations, and user experience, which allows me to assess both its strengths and areas for improvement.

User Interface and Ease of Use

Lever’s interface is one of its standout features—it’s intuitive, clean, and requires minimal training for new users. Navigating through candidates, jobs, and pipelines feels seamless, with thoughtful design elements like customizable pipelines and bulk action tools that save valuable time.

However, certain workflows—such as adjusting pipeline stages or configuring permissions—can feel less straightforward and require admin intervention, limiting agility for some recruiting teams.

Collaboration and Hiring Team Engagement

One of Lever’s greatest advantages is how it fosters collaboration. The ability to tag teammates, leave feedback directly on candidate profiles, and integrate with communication tools like Slack enables a highly interactive hiring process. Real-time visibility of hiring progress across stakeholders boosts transparency and accountability.

Integration Ecosystem

Lever integrates well with a wide range of HR tech tools, from background check platforms to onboarding solutions. The API access and webhooks also allow for custom integrations, making it adaptable to different hiring stacks. That said, some integrations require professional services or additional setup fees, which can be a barrier for leaner teams.

Automation and Reporting

The automation features—such as email sequences, interview scheduling, and workflow triggers—significantly reduce manual tasks. I use these daily to maintain candidate engagement and streamline repetitive communications.

Reporting is comprehensive, offering dashboards and exportable reports to track pipeline health, diversity metrics, and time-to-hire. While the reports are powerful, they require some customization to meet unique business KPIs, and some advanced reporting needs may need BI integration.

Candidate Experience

Lever’s customizable career site builder and application workflows contribute positively to the candidate experience. I’ve noticed fewer candidate drop-offs during the application process thanks to its mobile-friendly design and clear application steps. Review collected by and hosted on G2.com.

Ease of Implementation

Implementing Lever was relatively smooth, supported by a dedicated onboarding team that guided the configuration and data migration. However, the platform’s customization depth means that full optimization can take time and ongoing collaboration between admins and recruiters. Certain integrations and reporting customizations required technical support or additional configuration time, which extended the initial timeline slightly. Overall, the setup was straightforward but required thoughtful planning to align the system with our hiring processes.

Customer Support

My experience with Lever’s customer support has been excellent. The support team is responsive, knowledgeable, and proactive, especially during initial implementation and any troubleshooting. Documentation and resources are strong, although some articles could benefit from more step-by-step visuals for new users.

Areas for Improvement

While Lever covers most recruiter needs, a few improvement areas stand out:

More flexibility for recruiters (non-admins) to adjust workflows without admin access.

Faster iteration on feature requests—some enhancements take longer than expected to roll out.

Advanced reporting could be more self-service for non-technical users.

Overall Impact

Lever has been pivotal in enabling a collaborative, efficient, and candidate-friendly hiring process for our team. It reduces manual effort, keeps stakeholders aligned, and provides actionable insights to continuously improve hiring outcomes.

Frequency of Use: Daily

Deployment: Cloud-based

Ease of Implementation: Straightforward with onboarding support; some advanced configurations require additional effort. Review collected by and hosted on G2.com.