--- title: LevelEleven Reviews meta_title: 'LevelEleven Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 276 reviews by the users' company size, role or industry to find out how LevelEleven works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 276 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # LevelEleven Reviews **Vendor:** Ascent Cloud **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 276 ## About LevelEleven LevelEleven is the leading performance management platform for revenue teams. We help customer-facing teams focus on the daily behaviors that drive predictable results. With LevelEleven, organizations can: Align reps around the right leading indicators Drive accountability with real-time scorecards and dashboards Motivate performance through gamification and contests Enable managers to coach consistently using actionable data Reps know exactly what’s expected. Managers coach with clarity and consistency. Executives gain visibility into what’s driving revenue — and what isn’t. Stop managing outcomes. Start driving behaviors that create them. ## LevelEleven Reviews ### 1. LevelEleven: Fun and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2017 **What do you like best about LevelEleven?** I liked the engagement with the end user that LevelEleven provided. It was customizable, flasthy and kept the team engaged **What do you dislike about LevelEleven?** While engaging, It did not meet the needs as a team we had to motivate. This isn't the product's fault, but our dynamic was changing. I do think the itnerface is a little clunky **Recommendations to others considering LevelEleven:** I think a team of scale could benefit for sure from LevelEleven. Smaller teams might struggle more to find the value in the product. **What problems is LevelEleven solving and how is that benefiting you?** We discontinued using LevelEleven as a team last year ### 2. Great product and great customer support team! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2017 **What do you like best about LevelEleven?** The user friendliness of it. It is extremely beneficial. **What do you dislike about LevelEleven?** I'd like to be able to see leaders in a particular area **What problems is LevelEleven solving and how is that benefiting you?** We are identifying who is doing their job and who is not. It is great for tracking KPI's. ### 3. Inside Sales Manager: team of 20 **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** clear concise dashboards - lets reps know where they stand. **What do you dislike about LevelEleven?** i have had numerous issues getting set up likely due to my lack of knowledge. our salesforce (level 11) admin cannot set up contests to my satisfaction (ie accommodating uneven number of contestants in team contests) and yet attempts at troubleshooting have not been met appropriately **What problems is LevelEleven solving and how is that benefiting you?** no benefits -i recognize that a large part of our issues are user training. however my interaction with Filipe Gonsales was less than stellar as he went to to our VP of sales unsolicited and offered to charge for training. This was not well accepted. ### 4. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Lezlie S. | Director, People Operations, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** I like the customization options. I like the ability to adjust the features based on my needs and not be locked into a standard configuration. **What do you dislike about LevelEleven?** I'd like to see more periodic updates on the software. **Recommendations to others considering LevelEleven:** none **What problems is LevelEleven solving and how is that benefiting you?** Employee engagement. Tracking Sales Metrics. Running Contests. Benefits=increase accountability to all members. ### 5. review of leveleleven **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2017 **What do you like best about LevelEleven?** It has a tonne of features such as agent scorecards, daily, weekly, and monthly goals. It has historical trends and you can manage your sales campaign through the software. **What do you dislike about LevelEleven?** I think its very expensive, however, it does give you the resources you pay for. **Recommendations to others considering LevelEleven:** It's one of the best modern sales activity management solutions that uses a very smart approach to spot trends and patterns. **What problems is LevelEleven solving and how is that benefiting you?** We use it for the sales team to use personalized to companies style, size, type and customers. ### 6. Excellent sales contest management tool +more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** The integration with Salesforce is excellent and the tool has evolved over the past few years to adjust to our changing business needs (we have been a customer for four years) exceptionally well. However, what I am most fond of is the reporting platform that was developed that allows us to share this information, not only on a pc, but on televisions screens in a dynamic way. **What do you dislike about LevelEleven?** Can't really think of anything in particular here. **What problems is LevelEleven solving and how is that benefiting you?** Enterprise reporting, real time KPI reporting of sales campaigns outside of SF.com. ### 7. Better than Hoopla! **Rating:** 4.0/5.0 stars **Reviewed by:** Travis H. | Sales Director, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** Clear, concise information displayed. Does not require explanation to new folks. **What do you dislike about LevelEleven?** Limited on available graphics for contests, etc. **Recommendations to others considering LevelEleven:** At the very least do a trial. It will win you over. **What problems is LevelEleven solving and how is that benefiting you?** We are in a sales office and this easily displays results and encourages competition amongst sales reps. ### 8. LevelEleven Review **Rating:** 4.5/5.0 stars **Reviewed by:** David P. | Managing Director, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** The live dashboards/scoreboards. We also love the Channel 11... especially the splashes and the noise :) **What do you dislike about LevelEleven?** You cannot split the targets up on the scorecard differently per day of the week. **What problems is LevelEleven solving and how is that benefiting you?** Shows live as our reps hit their targets, i love the Channel Eleven ### 9. Level Eleven Excellent Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2017 **What do you like best about LevelEleven?** I like the marketing and display of the software. **What do you dislike about LevelEleven?** I dislike the load times for the pages. and the display is very unwelcoming if that makes sense. **What problems is LevelEleven solving and how is that benefiting you?** Efficiency and performance with the company goals . ### 10. Sr. Director Global Sales Ops **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2017 **What do you like best about LevelEleven?** Ease of use of the tool, in your face metrics for the sales people, ability to customize or drive consistency whichever is needed. **What do you dislike about LevelEleven?** Its confusing to navigate between Scorecard builder, manager, etc. Sometimes setting up very difficult metrics can be confusing as well. **What problems is LevelEleven solving and how is that benefiting you?** Need for global metrics that put our key company strategy in perspective for our sales reps. Ability to track and update metrics as our strategy changes. ### 11. Great idea and getting better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** Ability to organize coachable metrics and the visual capabilities of Channel11 displayed on the sales floor TVs. **What do you dislike about LevelEleven?** The interface isn't always intuitive, the metrics can be tricky to accurately pull from Salesforce. The Dashboard is hard to see multiple metrics at one time (lots of scrolling and extra clicks for deeper dive). **What problems is LevelEleven solving and how is that benefiting you?** Visibility into activity levels and areas for coaching. Most benefit comes from Channel11, we don't use the scorecards enough. ### 12. It Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Elise H. | Customer Service Representative, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** I love being able to see what everyone is doing for contests **What do you dislike about LevelEleven?** nothing, I only use it for contests so I don't have much to complain about **What problems is LevelEleven solving and how is that benefiting you?** Just great to see what my colleagues are up to ### 13. Excellent app for encouraging Salesforce adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Bill R. | CIO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2014 **What do you like best about LevelEleven?** Ease of use, quality of customer support. **What do you dislike about LevelEleven?** Price is a bit steep for a non-profit that would like all users to participate in competitions. **Recommendations to others considering LevelEleven:** It would be helpful to have your users understand the concept of gamification and sales incentives (if you are nonprofit fundraiser organization like us) in order to get them bought in on the LevelEleven App. **What problems is LevelEleven solving and how is that benefiting you?** Encourage lead conversions. Encourage user adoption of Salesforce.com ### 14. Great and easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** I really like that you can create profiles and add users with extreme ease. The interface is also easy to understand. **What do you dislike about LevelEleven?** There is nothing really that I do not like. The only thing would be not being able to have users in multiple profiles. **Recommendations to others considering LevelEleven:** The ability to add users to multiple profiles would be a great addition to the software. **What problems is LevelEleven solving and how is that benefiting you?** We are trying to drive activity and behavioral changes. ### 15. Amazing Gamification! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** The contest dashboards are great. They really give our end users something to look forward to in their use of salesforce **What do you dislike about LevelEleven?** Some of the restrictions of what data LevelEleven can use to generate their scorecard data is limited but it is a Salesforce integrated app, so its not unexpected. **What problems is LevelEleven solving and how is that benefiting you?** Sales rep engagement into specific activities and participation/interest in new product launches. We see a much better onboarding experience wherever we apply this. ### 16. Game Changer for Monitoring Metrics and Running Sales Contests **Rating:** 5.0/5.0 stars **Reviewed by:** Preston M. | Director, Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** The user interface to create, setup, and assign metrics. **What do you dislike about LevelEleven?** Secondary metrics are not visible by the users, only the managers. **What problems is LevelEleven solving and how is that benefiting you?** Monitoring outdated data in Salesforce and running Sales contests. ### 17. A Great Tool to Measure KPIs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Leveleleven takes customer feedback and makes platform enhancements based on what the users are requesting! This tool is constantly evolving and becoming more user-friendly. **What do you dislike about LevelEleven?** There's not a way to assign credit using a related record field. **What problems is LevelEleven solving and how is that benefiting you?** Scorecarde provides performance data in real-time with the option to drill into the data to get individual results at a more granular level. This tool can really assist with performance conversations in one-on-ones. ### 18. Great software for sales contest **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel J. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2014 **What do you like best about LevelEleven?** -Easy to track closed opportunities and come up with scoring, saves us spreadsheets and time! -We can edit it on the back end for incorrect opportunities or to add point **What do you dislike about LevelEleven?** Nothing to dislike, there are improvements that could be made with any ap but nothing major. **What problems is LevelEleven solving and how is that benefiting you?** We are trying to organize our contests to helps us perform at a better rate. ### 19. Impala mentor for company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** The ability to see where my reps are pacing individually. I love the contests - it truly gets my teams motivated to beat each other! **What do you dislike about LevelEleven?** Some small issues, but usually the response team is quick. Call metrics reporting from Shoretel lags alot. **What problems is LevelEleven solving and how is that benefiting you?** visibility into more metrics! drive the metrics up! ### 20. Staples Advantage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** I like that we are able to see real time information **What do you dislike about LevelEleven?** There is nothing that i dislike--- I like everything-- so helpful because we did not have this type of information before **What problems is LevelEleven solving and how is that benefiting you?** I am able to see my live contacts--- my opps and wins--- contact information I can see my ranking-- awesome ### 21. Efficient and quick access to data. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** The ability to gain insights to data quickly. The ability to customize and format as appropriate. **What do you dislike about LevelEleven?** Not a lot really comes to mind as far as disliking the product. **What problems is LevelEleven solving and how is that benefiting you?** Processing information in a consumable format that is served up to the user in a digestible matter. ### 22. L11 can be very scalable however, it could require a lot of "hand holding" or clerical backend work **Rating:** 3.5/5.0 stars **Reviewed by:** Colleen D. | Sr. Sales Support Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2017 **What do you like best about LevelEleven?** The noise and motivation it brings to the sales team! **What do you dislike about LevelEleven?** usually needs daily (or multiple times daily) spot/data checks **What problems is LevelEleven solving and how is that benefiting you?** right now we are working with the custom splash builders to enhance how accurate our data is ### 23. Works great for tracking calls! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2017 **What do you like best about LevelEleven?** The interactive screens are great - they keep us updated on our contests **What do you dislike about LevelEleven?** nothing! - it is very easy to use and does a great job at tracking our contests **What problems is LevelEleven solving and how is that benefiting you?** Keeping track of calls is great! ### 24. LevelEleven definitly helps keep you motivated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** I really like the contest and competition aspect it drives with peers **What do you dislike about LevelEleven?** In my role I would like to see more detail in active metrics **Recommendations to others considering LevelEleven:** Take advantage of all functions **What problems is LevelEleven solving and how is that benefiting you?** Just used for contests and tracking ### 25. Level Eleven Works! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Level Eleven gives you real time results so that you can see where you're currently at. **What do you dislike about LevelEleven?** I dislike that you can't see multiple contests at once. **What problems is LevelEleven solving and how is that benefiting you?** We have been able to see real time results with contests. ### 26. Excellent Sales Incentive Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2017 **What do you like best about LevelEleven?** Integration with Salesforce and web based dashboards **What do you dislike about LevelEleven?** LevelEleven meets all of our needs for this type of software. **What problems is LevelEleven solving and how is that benefiting you?** Greater visibility of sales team activities ### 27. Level 11 - good and bad **Rating:** 2.5/5.0 stars **Reviewed by:** Dalida Z. | Reporting, Forecasting and Analysis Specialist, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** The fact that it is live and in real time **What do you dislike about LevelEleven?** does not allow to start a contest with a date in the past **What problems is LevelEleven solving and how is that benefiting you?** sales incentives ### 28. Level Eleven Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Shazia S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Implementation was smooth and seamless. Very user friendly **What do you dislike about LevelEleven?** Nothing really - it's been pretty smooth **What problems is LevelEleven solving and how is that benefiting you?** Replacement of outdated sales performance tool with enhanced capability through LevelEleven ### 29. Great to Motivate, Easy to Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** Level11 was easy to implement within Salesforce.com and on our monitors throughout the business. Our sales organization has adopted the application and sellers are motivated by the software. **What do you dislike about LevelEleven?** There is little to dislike about Level11. If I had to pick anything, it would be to integrate with more BI than only SFDC. **What problems is LevelEleven solving and how is that benefiting you?** Sales motivation, result visibility, public recognition. ### 30. An Aesthetic for you Data **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | Sales Operations Coordinator, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2016 **What do you like best about LevelEleven?** Channel 11, which is part of the LevelEleven suite, is an amazing tool in aiding the sales team in both viewing data and motivating sales people to follow certain behaviors. **What do you dislike about LevelEleven?** The Score Card component needs to be able to track on reports and not just objects. **Recommendations to others considering LevelEleven:** Learn how to implement reports into Channel 11, it's a game changer. **What problems is LevelEleven solving and how is that benefiting you?** We have different teams with different goals and different data sets to measure those goals. LevelEleven allows us to use their suite of products to accomplish these goals. ### 31. Level Eleven Let's Sales Users see immediate gratification for their results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** The fireworks that display whenever you enter something that meets a metric or contest **What do you dislike about LevelEleven?** There are some limitation around annual goals **What problems is LevelEleven solving and how is that benefiting you?** We have used contents to work on completeness of records, and revenue goals, competition among salespeople ### 32. Truly motivating! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Interactive platform that keeps me going throughout the week and a friendly competition among colleagues. **What do you dislike about LevelEleven?** Sometimes it reminds me of a videogame, which I'm not overly thrilled about. **What problems is LevelEleven solving and how is that benefiting you?** Activity patterns, most effective time to speak with clients, most effective tools ### 33. Bivarus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Ease of implementation and use, as well as the fact that TV is a medium that catches everyone's attention **What do you dislike about LevelEleven?** Wish that it was easier to push company-wide announcements across a channel **What problems is LevelEleven solving and how is that benefiting you?** Communication sales team KPI ### 34. Great Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Easy to run incentives for different Sales group and reporting is easy. **What do you dislike about LevelEleven?** Nothing is all great will be amazing if we get a mobile app. **Recommendations to others considering LevelEleven:** na **What problems is LevelEleven solving and how is that benefiting you?** Sales Management is user friendly. ### 35. Easy to use product for end users **Rating:** 3.5/5.0 stars **Reviewed by:** Reynaldo R. | Director Salesforce Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2015 **What do you like best about LevelEleven?** That end users can be Admins for the tool. Users can do most of the setup. Pre-defined Scorecard Builder templates (i.e. Closed/Won Opportunities, Cold Calls, etc...). Implementation or Success Manager team was very helpful during entire process. Security permissions was easy to setup via Wizards, but could still implement via Salesforce Permission Sets if need be. Software is broken out into separate modules, so you only install what you need and it is handled by Permission Sets. In addition, that application is 100% native to Salesforce which makes it much easier when having to make customization's at a later time. Vendor was very accommodating when our internal Legal and Information Security departments needed more clarification on the contracts, what data was being passed between their application, Salesforce, and any external 3rd party sites (i.e. Heroku or Amazon Web Services) **What do you dislike about LevelEleven?** That the instructions to do the install from the AppExchange or Vendor website are not always as clear as they could be. I had to contact their implementation / success mgr team several times during the install. **Recommendations to others considering LevelEleven:** have defined business unit users, fully understand all their modules and which ones you will or will not use. **What problems is LevelEleven solving and how is that benefiting you?** Specific BU is looking to track sale associate activities related to Campaigns and Oppty's. Just started using it, so not realized full benefits. My own benefits, being a Salesforce Admin is ease of use for user requests such as new users. ### 36. Internally and implementing for a client **Rating:** 4.0/5.0 stars **Reviewed by:** Laura M. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** The ease of use, the support and the encouragement via contests. It's easy to install, easy to set up and easy to train on. It's definitely a great sales and company tool for encouraging behavior. The contests used internally for our company definitely drove my behavior. I'm a bit on the competitive side. I definitely see the use case for this tool. It makes sense for businesses but is also fun. **What do you dislike about LevelEleven?** That it doesn't support service goals that well (i.e Minimizing escalated cases, time to close a case, etc.). We made it work but even the question below for "what purpose" we use it for doesn't apply, yet I had to select a value. **Recommendations to others considering LevelEleven:** Think through your use case and define the metrics and KPIs you are working towards in order to define contests and scorecards. **What problems is LevelEleven solving and how is that benefiting you?** Client is utilizing for service goals, rewarding # of calls, time to close a case, reducing # of escalated cases. We just went live with this so I haven't seen the benefits yet with this client. I also use it within my own company. We use it for tracking billable hours and our FitBit competitions. The Billable Hours definitely drove me to want to be and do better. ### 37. Rogers & LevelEleven **Rating:** 5.0/5.0 stars **Reviewed by:** Nick G. | Director, Inside Account Executives, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2015 **What do you like best about LevelEleven?** I love the sheer ease of use. It is very easy to create contests on the fly or plan them out longer term, whatever you want to do you can. With the latest developments, namely Scorecard, I also love how easy it now is for my sales team to be aware of how they are doing towards their goals for the quarter. We have seen significant increase in sales activity when we run short term contests, 50%+, and we see increased overall productivity on a longer term with Scorecards closer to 10-15%. Overall it has been a great investment that has helped us engage our sales team. **What do you dislike about LevelEleven?** At times I have had difficulty tracking metrics specific to my organization. Most of this issue is on my end as I need to involve my IT team which slows things down. **Recommendations to others considering LevelEleven:** I think LevelEleven is heading in a great direction. The hierarchy and teams functions for the Scorecard is great and I am looking forward to getting them set up and working. **What problems is LevelEleven solving and how is that benefiting you?** We have been able to solve a number of problems with LevelEleven. First off we had the adoption of Salesforce as a CRM; we have used it to ensure people are logging calls, entering contacts, managing campaigns properly. We have also seen some great benefits when we focus a contest on a specific activity over a short period, we often will see a 50%+ improvement in productivity. ### 38. Quick and Fun Competition **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan A. C. | Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** I love the UI and overall look and feel of the platform. Looks clean and the custom template really adds to the effectiveness of the leaderboard. We basically use the contests as an ongoing leaderboard in order to make visible the successes of the sales team. **What do you dislike about LevelEleven?** Contest participants don't always appear in every contest immediately. The process to finalize a contest is a bit cumbersome or redundant. I'm sorry LevelEleven, but I do not want to fill out the same 3 question survey to decide whether it was an effective contest or not. We haven't gotten too far into complex contests or into the Scoreboard aspect. **Recommendations to others considering LevelEleven:** In order to be successful using LevelEleven, you will have to come up with great contest ideas. Just make sure you have a sales contest plan drawn out for the future. **What problems is LevelEleven solving and how is that benefiting you?** We use level11 for gamification. Primarily we use it as a leaderboard for our sales team - adds transparency to company internally and gives recognition to those meeting and exceeding their goals. ### 39. Level Eleven to Improve Sales Numbers **Rating:** 4.5/5.0 stars **Reviewed by:** Laura K. | Inside Sales Manager, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2015 **What do you like best about LevelEleven?** We use level 11 and it is a very effective tool that especially is helpful when we run sales contests. We have 2 displays that we use to showcase results during the duration of any contests that we are facilitating. Monitors are also located in our remote offices so we can share progress with the entire team. **What do you dislike about LevelEleven?** The integration with salesforce as far as knowing which fields to pull from to build a contest could be made a bit easier.. perhaps with templates of common contest fields. **Recommendations to others considering LevelEleven:** Be sure you display that is very visible to the organization. Multiple screes would be recommended as if you do not have good visibility the tool is not really being utilized to its fullest. **What problems is LevelEleven solving and how is that benefiting you?** We are providing visibility to the entire sales organization and also giving recognition to those that end up at the top of the leader boards. ### 40. Paradigm Life Review **Rating:** 5.0/5.0 stars **Reviewed by:** Pete B. | Salesforce Administrator & Business Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2015 **What do you like best about LevelEleven?** LevelEleven is a great solution for our company to gamify the user experience. It is very easy to become an admin and create challenges for individuals and teams. It is also a great way to broadcast results to other department's so they can be in the loop. **What do you dislike about LevelEleven?** My only dislike is the non-compatibility for community users. Perhaps this is something that can be fixed in the future? **Recommendations to others considering LevelEleven:** If you are looking for a gamification solution, I would recommend LevelEleven. It is an awesome solution for an affordable price. **What problems is LevelEleven solving and how is that benefiting you?** We constantly face challenges in our Business Development department, and LevelEleven allows our users to really be engaged in what they do, which allows for greater results. The benefits we have realize have been a greater sense of appreciation for the employee and a greater sense of satisfaction for the department head. ### 41. Pretty cool so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Janae G. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** I like the scorecard and the contests. We have a pretty competitive sales environment so it's cool to be able to see their efforts in real time. **What do you dislike about LevelEleven?** There are truly a lot of extra steps to set everything up. I appreciate Rebecca walking through everything with me over the phone, but it's a lot of work just to add a user or close a contest. **Recommendations to others considering LevelEleven:** I think it's been valuable to designate one person to be responsible for setting everything up in Level Eleven. Initially our VP of Sales signed up to manage the project, but he was way too busy for that. **What problems is LevelEleven solving and how is that benefiting you?** We have only recently started using the contests, but with staff in Michigan, Wisconsin, and Illinois, it's been pretty cool to see everyone competing together. It's definitely reinforced our sense of team. ### 42. I'd stick with them **Rating:** 4.0/5.0 stars **Reviewed by:** Martin F. | Friend @ CMO100, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** When I first worked with LevelEleven I had the pleasure of working through the details with Ashley Ball who was one of those rare people that seemed to love communicating with people. She was smart, happy and took responsibility to understand what we needed as a company. (Even though we only had a few licenses) The product itself has a cool idea by focusing on contests but with a fun twist so it plays into the competitive spirit of a sales organization but the fun element ensures that it doesn't become a performance board and has actually united the team rather than segregating them. **What do you dislike about LevelEleven?** The only flaw, which is not actually a LevelEleven flaw but is a stumbling block regardless is that, as a small company, we are yet to transition from Salesforce Pro to Salesforce Enterprise which means that some of the functionality is unavailable. Looking forward to taking that step to implement even more. **Recommendations to others considering LevelEleven:** Spend the time to plan your contests for the right reasons and don't do it reactively. Make sure that you set the time aside to prepare the contests and communicate them with your team to have the greatest impact. **What problems is LevelEleven solving and how is that benefiting you?** LevelEleven allows us to have visibility of the competition without being massively invasive that it becomes a performance board. It's definitely an enhancement board as opposed to a stress board. ### 43. Overall my experience witih LevelEleven has been a positive one. **Rating:** 4.0/5.0 stars **Reviewed by:** Dan Y. | Manager, Salesforce.com Product Support, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** The ability to marry up the competitive nature of sales while driving CRM adoption is a huge plus with LevelEleven. **What do you dislike about LevelEleven?** Time management. Although there are real benefits to orgs that utilize a tool like this, it is still difficult to find the time to full integrate it. We have a longer sales cycle and operate more as Account Executives (not hunters) so it is difficult at times to measure KPIs. With a high-activity environment this would be less of a challenge. **Recommendations to others considering LevelEleven:** If you are in a high-activity environment where KPIs drive sales forward, LevelEleven will be a great tool for you. The ability for your sales teams to see there results from within Salesforce.com is significant. If you are in a low-activity sales environment, these metrics will be more difficult to measure. The level of Salesforce.com adoption will also come into play regarding the value of this tool. **What problems is LevelEleven solving and how is that benefiting you?** Our main accomplishment has been pushing adoption. We still have a ways to go, but there are pockets of the business where LevelEleven has been a factor. ### 44. I was skeptical at first but really came to love Level11. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about LevelEleven?** From a back end I think Level11 is really easy to use. It was easy to install and set up and easy to get going. The metrics are easy to build especially if you've already built a similar report in Salesforce. I saw a lot of our BDR's really embrace it and it stirred up some friendly competition in the office. Channel 11 provided transparency to the whole office as to how we were tracking throughout the month. **What do you dislike about LevelEleven?** I didn't like when Level11 changed their color scheme. The black was very dark and ominous and a few of our Sales people complained and ultimately hid the leader board. From an administration perspective some of the metrics were occasionally hard to build because the variables were all AND and we were not able to do OR. (For example if I wanted the metric to be deal type that contains dealtypeA or dealtypeB i'd have to make the metric "does not contain dealtypeC, dealtypeD, dealtypeE, etc.) Channel11 is impressive but there could be more customization. **Recommendations to others considering LevelEleven:** I'm honestly not sure what else is out there because we did not have a similar product before, but Level11 is easy to set up, easy to use, and affordable. I would recommend. Make sure to have it fully tested before rolling it out to everyone. **What problems is LevelEleven solving and how is that benefiting you?** The benefits we've realized are that our BDR's and Sales Reps can easily see where they're tracking against quota to better use their time. The company has a new level of transparency. ### 45. Level11 helps us with transcparency and raising the bar! **Rating:** 3.5/5.0 stars **Reviewed by:** Tara M. | Sales Manager, Printing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** I love that at any given time we have concise metrics that are published and communicated that EVERYONE can interact with. You can see exactly where you stack up with scorecard, and you can play really fun games with your teammates to create behaviors that help drive success!! **What do you dislike about LevelEleven?** Being in a design company, I really wish it was easier to customize themes per contest, so that our branding always showed but that we could really make the leader board visually link to the contest theme. **What problems is LevelEleven solving and how is that benefiting you?** Transparency, and coaching to amazing! People know exactly where they stand so there are no surprises and they can plan their days more effectively ### 46. Level 11 Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about LevelEleven?** I like the sleek easy to view scorecard and contest function. The Channel 11 looks fantastic too. It is easy to read and very clean looking. The gamification aspect of it has helped my team to better understand the KPI's that we are most focused on, and it provides them a visual representation of where they are to pace. No more estimating where they are verse where they should be. I also like how it can be individualized. **What do you dislike about LevelEleven?** Our Salesforce environment is different than most, which has made adoption more difficult. The support team has been continuously working with us; but we are still trying to workout some compatibility issues. Some of our metrics and contests are not recording perfectly just yet. We have made reports to show the same information as a metric or a contest, but there is always something off. I do not like that the contest start time cannot be any farther back than 30 minutes. In our company, especially toward the end of the year, we will get notifications of criteria to go to our sales conference. However, I cannot make a contest due to the time constraint. **Recommendations to others considering LevelEleven:** It is a very easy to use system. As with all software, you will have to initially take the time in the beginning to watch the How-To Videos and read the tips before you can really dive in. The software is easy enough to use that you can work your way through most of it, but there are some cases were it would just be easier to watch the video. Given that there is some variation between all Salesforce environments, be prepared to have some struggles when first implementing. For some of our metrics, the original reports showed different results than what was created with LevelEleven. Their support team has been helping us though with every step of the transition. **What problems is LevelEleven solving and how is that benefiting you?** Level 11 has allowed my team to be able to monitor their own activity. By displaying a scorecard and contests that are always on their screen helps to motivate them; or at the very least, it helps them to understand why they are not achieving their desired results. ### 47. Level Eleven **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** Fairly easy user interface and stable platform. If used properly this product could be useful to any sales team. The company does appear to be young and smaller but that makes them hungry, responsive and nimble. That said Level Eleven is a work in progress in a year or two I think it will be a premiere app. **What do you dislike about LevelEleven?** Complex metrics are difficult but the vendor has worked with us to expand the functionality and made core enhancements. Roll out was not smooth due to bugs but was exacerbated by our own internal squabbling over metrics across cost centers. The ultimate issue is four(4) scorecard metrics if that number were 6, 8 or 10 there would be less politics because different sales sections (and reps in different stages of their training) concentrate on different metrics. **Recommendations to others considering LevelEleven:** The vendor will work with you on features. It is important to get sales metrics determined before implementation **What problems is LevelEleven solving and how is that benefiting you?** Level Eleven has given us eyes on relatively real time call data - something we had to report on before. It also lets us see pacing heretofore relegated to whiteboards and spreadsheets. ### 48. Fun Leaderboard Action! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about LevelEleven?** I love the contest capabilities with LevelEleven. My sales team gets all jazzed up over the simplest of contests, just because it is visible and always at the forefront of their minds! The scorecard is awesome too. I always have a birds eye view of how the team is doing, without having to run a report! **What do you dislike about LevelEleven?** I am not sure that I have found anything I dislike. It takes some time to build the approbate scorecard metrics, but that comes with the territory. **What problems is LevelEleven solving and how is that benefiting you?** One business problem we are solving is truly reinforcing our purchase and spend with Salesforce. Using the scorecard and gameification mode of LevelEleven means that every sales person MUST enter their data in our CRM appropriately or they won't get credit! I LOVE IT! This is one way to get the sales person to take true responsibility for their data input. ### 49. LevelEleven's impact on our Inside Account Executives **Rating:** 5.0/5.0 stars **Reviewed by:** Taryn A. | Marketing Manager, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** What I like best about LevelEleven is the ease in creating contests. I can go in and look at all past contests, see what users did best with, clone the contest and make tweaks from there. Also, anytime I can't figure something out, support is super responsive. **What do you dislike about LevelEleven?** I've only been using LevelEleven for a few months now and haven't ran into anything that I dislike. **What problems is LevelEleven solving and how is that benefiting you?** The problems we have had is motivating users by the metrics they're producing. This was said well on a recent LevelEleven call that really made me think about how to more effectively promote the scoreboard as well as contests. ### 50. Wonderful tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly M. | Director of Business Intelligence, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about LevelEleven?** I love the visibility it provides to our sales floor. There's never a question who is winning a competition and our reps check their scorecards regularly. It really helps us push KPIs without micro-managing our reps. **What do you dislike about LevelEleven?** Sometimes it is difficult to set up competitions if we have a lot of custom fields in Salesforce. Our data can also be messy which makes it hard to use. It's not a fault of Level11 by any means. Just difficult. **Recommendations to others considering LevelEleven:** Have a salesforce admin and sales admin in the meetings for set up. **What problems is LevelEleven solving and how is that benefiting you?** We are solving the problem of motivating our reps without having to stand over them all day. When we have a large team that is continuing to grow it is very difficult to continue to manage them on a daily basis. Level11 lets our reps manage themselves. ## LevelEleven Discussions - [Can we access custom fields?](https://www.g2.com/discussions/custom-fields-6b269325-3a8e-4dc6-82bf-f1f646372d14) - 1 upvote - [What Salesforce objects does your platform interact with?](https://www.g2.com/discussions/salesforce-integration-0a9a8f4b-1950-4af6-b359-1b47de75dd38) - 1 upvote - [Do I have to offer a prize?](https://www.g2.com/discussions/prizes) - 1 upvote - [Can I run multiple contests at the same time?](https://www.g2.com/discussions/multiple-contests-c1c27b9d-b46e-4a23-941e-336a4f9829a4) - 1 upvote - [Can we access custom objects?](https://www.g2.com/discussions/custom-objects-ea923ff1-7114-4851-a88e-5d6ab8ddbfd8) - 1 upvote - [View LevelEleven pricing details and edition comparison](https://www.g2.com/products/leveleleven/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+12%3A14%3A01+-0500&secure%5Bsession_id%5D=3b2423e0-7354-4d93-beda-71ba79d12cde&secure%5Btoken%5D=beede623a39047a13ed0c2543b6d0cbd54382988686b2b590b42dedb613ac146&format=llm_user) ## LevelEleven Features **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Integrations** - CRM Integration - TV Streaming **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Generative AI** - AI Text Summarization **Employee Features** - User Profiles - Notifications - Mobile ## Top LevelEleven Alternatives - [Ambition](https://www.g2.com/products/ambition/reviews) - 4.6/5.0 (575 reviews) - [Spinify](https://www.g2.com/products/spinify/reviews) - 4.6/5.0 (1,000 reviews) - [Hoopla](https://www.g2.com/products/hoopla/reviews) - 4.2/5.0 (327 reviews)