Less Annoying CRM Reviews & Product Details - Page 25

I enjoy the pipeline feature which lets me customize the information that I keep track of. I can also tweak this tool as I move forward by adding different fields and removing fields that I find I don't use. Review collected by and hosted on G2.com.

Still working on learning how to rearrange jobs easily for a to do list. Review collected by and hosted on G2.com.

I like how simple it is to use. It has everything I need and isn't over-complicated. It would be helpful for any business. I also like the responsiveness of the Less Annoying team. I never wait long if I have a question and the staff provide detailed, helpful responses. Review collected by and hosted on G2.com.

There is nothing I dislike about Less Annoying CRM. Review collected by and hosted on G2.com.

It's simple and intuitive by design - it's clearly been designed for the needs of small businesses. I've wasted so much time trying to make other systems work for me … I describe like using a bulldozer at a skateboard park. Less Annoying CRM is the coolest skateboard at the skateboard park :-) Review collected by and hosted on G2.com.

Nothing to dislike. Like any system, you need to understand the processes and of course you need to add and update the site to make it work for you. Review collected by and hosted on G2.com.

The best thing is the ease in which I can access my database, computer, smartphone or IPad it's always there. Review collected by and hosted on G2.com.

The only thing they can improve on is that they do not have an app in which to download, it's all done via web address. Review collected by and hosted on G2.com.

LACRM is a great CRM tool and very reasonably priced at $10/month. It's layout is intuitive, the UI design is thoughtful and it's basically just a super elegant solution to helping small business owners manage your contacts in a very efficient and effective manner.

But what REALLY makes LACRM standout from the crowd of CRM tools -- especially for those new to CRM tools -- is the awesome Support Team at LACRM. Tools are great, but it's the people behind the tools that build them and support them, that improve them, that are truly, in my view, even more important. LACRM has the best support team in the industry hands down. No one is close, in my humble opinion.

The LACRM Support Team is highly responsive (typically responding wn/the hour in my experience), leveraging a tag-team approach, and very knowledgeable. If one particular support analyst does not know the answer they'll escalate to sr. management who will get you the answer. They really go the extra mile to be your partner -- which anyone starting or trying to grow a business knows how important it is to have genuine trusted partners in your corner to get your business off the ground. They know how to leverage the collective knowledge base of their team in a timely fashion so to get you the customer the answers you need when you need them. Who else does this? (not Insightly!, not SugarCRM, not Hubspot, not Salesforce, not Zoho! ) LACRM is a small business's dream (CRM) team/tool.

In short, without LACRM there'd be a lot more stress (and cost$) in my life, and for that I am very thankful for their solution and their offering entrepreneurs like me an alternative solution to the Silicon Valley-based competitors that lack that human element, are over-priced and clearly are not focused on me or small businesses, but rather singularly/myopically are targeting the Fortune 500 clients, forgetting about the rest of us.

Long live LACRM !!! Review collected by and hosted on G2.com.

Can the LACRM tool be improved? Sure it can, but I tried other CRM tools that are much much more pricey, offer more "bells + whistles," and yet they all fell short on delivering value commensurate with their absorbently increased pricing/extortion. Yes those other CRM tools are indeed very "annoying" -- not only in how they upcharge you for every little thing, and upcharge you based on the number of contacts you have, but for that pricing you'd expect to be able to have some tech/tool support beyond an online Q&A repository. Ridiculous. LACRM keeps it simply -- $10/mo. REGARDLESS of how many contacts you grow your CRM database to AND they are there for you with any'n all questions you can throw at them 24/7. What's not to like? This is sanity and the way it should be. This is GREAT customer support, and it reflects the culture leadership has cultivated at St.Louis-based LACRM. As they say, culture eats strategy for breakfast, any day. Review collected by and hosted on G2.com.

The fact that a novice computer user like myself can easily navigate through the LACRM just makes my job easier. Review collected by and hosted on G2.com.

It's hard to say anything bad about LACRM. I've been using it for 3 years and haven't been disappointed. Review collected by and hosted on G2.com.

It is not complicated. It can be up and running within 5 minutes. Still all functionality you need is there.

Most CRM systems are too complicated for sales people. This one is not and in his way it supports documenting discipline. Review collected by and hosted on G2.com.

I don't like to use mailchimp as a tool for group mailing. Review collected by and hosted on G2.com.

I love how customizable it is. It takes seconds to add new fields and move them in the layout. And fully customizable pipelines really add value. When you do need help, someone usually replies to your support request within one hour. Their answers are always relevant and useful. Review collected by and hosted on G2.com.

There isn't much I dislike and those small features which I think could be added are being worked on by the development team and added all the time. I didn't used to like the mobile interface but they completely redesigned it and now it's a pleasure to use! Review collected by and hosted on G2.com.

LACRM is SO EASY to use. It is in a browser tab (and still works great on mobile), and the steps to accomplish things is simple -- just click and start entering text. And then it's easy to see where things stand, and to perform follow-ups, etc. I also like the emails that it sends each day regarding events, etc. Review collected by and hosted on G2.com.

The sales pipeline access is under "Reports", which is pretty limiting to interact with. Review collected by and hosted on G2.com.

Some CRM programs have too many options and are confusing. Less Annoying CRM is aptly named. It is easy to use, not overwhelming but has everything I need to keep track of leads, estimates, follow up on jobs, assign tasks and more. I also like that their are real people at the other end of the line. They check on you, answer questions promptly, and listen to feedback. Review collected by and hosted on G2.com.

There are a couple of minor things on the new layout that I would change, but they are very minor and do not affect the usability or effectiveness. Review collected by and hosted on G2.com.