Legrand Desktop CRM Reviews 2025: Details, Pricing, & Features

Sheree P.

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Seller invite

Incentivized Review

Sep 26, 2023(Original Sep 18, 2023)

"Our experience has been great so far!"

What do you like best about Legrand Desktop CRM?

The Quickbooks integration has been mostly seemless. When any issues arise, our represenative is quick to respond.

We specifically like that we are able to have multiple contacts under each company and that the sales transaction hisoty is available under each company. Review collected by and hosted on G2.com.

What do you dislike about Legrand Desktop CRM?

Some of the things that would make Legrand better are not having to sync the sales tractions daily, being able to see the sales tractiosn for each customer without going to a different tab & being able to import different customer price levels. Review collected by and hosted on G2.com.

What problems is Legrand Desktop CRM solving and how is that benefiting you?

Legrand is allowing us to keep all of our information about each customer organized and up to date easily.

We are able to keep notes about many different contacts for each company which helps us better serve out customers. Review collected by and hosted on G2.com.

Show Less

Helpful?

Admin Approval Link

Legrand Desktop CRM Overview

edit

What is Legrand Desktop CRM?

Legrand Desktop CRM is a customer relationship management application that unifies sales, customer support and marketing. Manage your sales process, customer data, tasks and communications all in one place. Enhance sales productivity and efficiency by integrating Legrand Desktop CRM with your accounting software and Microsoft Outlook.

Legrand Desktop CRM Details

Discussions

Legrand Desktop CRM Community

Languages Supported

English

Show LessShow More

Product Description

Legrand Desktop CRM is a customer relationship management platform that unifies sales, customer support and marketing. Manage your sales process, customer data, tasks and communications all in one place. Enhance sales productivity and efficiency by integrating Legrand Desktop CRM with your accounting software and Microsoft Outlook.

Seller Details

Seller

Legrand CRM

Year Founded

2003

HQ Location

Sydney, Australia

Twitter

@LegrandCRM
104 Twitter followers

LinkedIn® Page

www.linkedin.com
9 employees on LinkedIn®

Overview Provided by:

Kathy Nguyen

Recent Legrand Desktop CRM Reviews

9/26/2023

Sheree P.Small-Business (50 or fewer emp.)

4.5 out of 5

"Our experience has been great so far!"

The Quickbooks integration has been mostly seemless. When any issues arise, our represenative is quick to respond. We specifically like that we ...

8/16/2023

Andrew H.Small-Business (50 or fewer emp.)

3.5 out of 5

"Good backbone"

Runs on SQL so can integrate with triiggers to the rest of our applications. It is the master customer information file but duplicates elsewhere. ...

8/8/2023

Brett C.Small-Business (50 or fewer emp.)

4.0 out of 5

"Legrand CRM matches well with QuickBooks"

Legrand CRM was very easy to use and navigate. It was a huge benefit to see the customer interactions history for making informed decisions. Email ...

Legrand Desktop CRM Pricing

See all 4 Legrand Desktop CRM pricing levels

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

0 people requested security information

Legrand Desktop CRM Media

The Lead Inbox captures leads from contact forms and live chat sessions on your website. Our intelligent system pulls data from incoming emails and searches the CRM to identify whether the email is a new lead or comes from an existing client. With assisted lead processing, you can efficien...

Legrand Desktop CRM Demo - Sales Pipeline

Keep track and manage your prospects as they progress through each stage of your sales process. Use multiple pipelines and define custom stages to represent unique steps in your processes.

Legrand Desktop CRM Demo - Legrand CRM Sales Quotes

Streamline your sales process with efficient sales quoting!

G2 reviews are authentic and verified.

Here's how.

Andrew H.

Managing Director

Aug 16, 2023

Runs on SQL so can integrate with triiggers to the rest of our applications. It is the master customer information file but duplicates elsewhere. Good way to collate customer information, contacts, Review collected by and hosted on G2.com.

Lack of easy type ahead on customer selection (old version was great) . We use Sybiz vision and it is much easier to navigate than forcing entries in the search by box.

Uncommanded creation of documents. Review collected by and hosted on G2.com.

Customer, suppliers, contacts and correspondence. Also feedback and preodiuct developments Review collected by and hosted on G2.com.

Brett C.

Aug 08, 2023

Legrand CRM was very easy to use and navigate. It was a huge benefit to see the customer interactions history for making informed decisions. Email integration was great. Review collected by and hosted on G2.com.

Reporting on CRM activity is limited and had to use additional software to get basic and customized reports. Sales activity in CRM was limited. Review collected by and hosted on G2.com.

CRM Customer activity

Sales follow up

Contact emails Review collected by and hosted on G2.com.