Chan C.
CC
Chan C.
Enterprise (> 1000 emp.)
"Easy, Intuitive Interface That’s Straightforward to Use"
4.5/5
What do you like best about Legion WFM?

Easy, simple interface. The layout is intuitive and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Performance can get slow at times, which may cause some frustration for the end user. Review collected by and hosted on G2.com.

Carlos C.
CC
Carlos C.
Senior Director, Retail Support, BI & Analytics
Enterprise (> 1000 emp.)
"Flexible, Configurable, and Easy to Use"
4.5/5
What do you like best about Legion WFM?

It’s flexibility, configurability & ease of use. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

The way it creates some optimism mixed shifts. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Enterprise (> 1000 emp.)
"Outstanding Legion Team Support and a Great Solution"
4.5/5
What do you like best about Legion WFM?

The legion team are the best thing. They have a great solution but having a team that is supporting how to make their solution work best for my company’s needs. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Not really a dislike but more would like more integrations into other solutions. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Enterprise (> 1000 emp.)
"Promising Roadmap Potential, Looking Forward to What’s Next"
3.5/5
What do you like best about Legion WFM?

I like their potential and road map the best. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

I dislike that some core features of WFM are not already available in Legion. Review collected by and hosted on G2.com.

yanet c.
YC
yanet c.
Store manager
Small-Business (50 or fewer emp.)
"Always recommend"
5/5
What do you like best about Legion WFM?

It’s basically easy to work with the schedule Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Clock in and out on holidays already told Ryan Review collected by and hosted on G2.com.

EV
Eric V.
Director of Enterprise Project Management Office
Enterprise (> 1000 emp.)
"Huge workload savings"
5/5
What do you like best about Legion WFM?

Legion allows us to automate and distribute location open hours across our site and search engines. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

We have had very few issues- predominantly because of change management in the original transition. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"New customer"
4/5
What do you like best about Legion WFM?

Modern UI with a mobile first approach. Schedule generation is quick and is learning as we edit schedules. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Reporting is not as robust as other solutions. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"Ease of use and access and having mobile app access."
5/5
What do you like best about Legion WFM?

I love the app. I can log in prior to walking into a location to see who is onsite and who is scheduled. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

Ease of pulling broad reporting for 30 days of time card punches by associate. Review collected by and hosted on G2.com.

Eric P.
EP
Eric P.
Head of Global Retail Operations
Enterprise (> 1000 emp.)
"Living Up To Intelligent Automation"
5/5
What do you like best about Legion WFM?

Legion makes it easy for our store leaders to execute one of the most challenging and time consuming aspects of their jobs, and to do so accurately. Transitioning to Legion saved our teams countless hours a week spend scheduling manually and gives our field leaders and HQ teams the ability to monitor execution. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

We are excited about the future roadmap for Legion, which will solve some of the gaps we experience today. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Some aspects are cool, but generally legion sucks"
1.5/5
What do you like best about Legion WFM?

The ability for staff to change shifts without calling managers by phone or coming to the office. Review collected by and hosted on G2.com.

What do you dislike about Legion WFM?

I can't see multiple peoples availability at once. This is especially inconvenient when I'm trying to schedule for a position with only a select number of people train for the position, I might have somebody who can close that position but I can't see that that without going specifically to them. Alternately, if I could just see everyone's availability as I am scheduling the day that way I could see when say I can't find anybody close, but if I just move Bob closing, then I can schedule Stephanie for opening.. I can't see my staffing levels directly while looking at a time off request. Managers do not have multi levels, meaning in assistant manager can approve an assistant manager for time off. It is impossible to schedule an employee in two different positions at different times on the same day for example, working 10 AM Till two and one job, then doing a different job the rest of the day when they're off at six. When I need to schedule a staff meeting, Legion then will not recommend anyone to me for the other shifts during the day. I didn't have to search manually, but it won't give me errors that correctly show that they are already working a incomparable shift. For example, if I have them working 7 AM-9 and 10 to 5 PM, the first two hours are for the meeting and then they work the regular shift till three. However, when I manually search. It only shows that they are working to 7 AM -9. And will allow me to schedule them from 5 PM to 1 AM. Pretty sure I'm missing some other problems, but these are the ones that come to mind. Review collected by and hosted on G2.com.

Response from Sean Cox of Legion WFM

Thank you. We take all feedback seriously and have shared this review with our Customer Success team. We're pleased to share that some of the functionality you're describing is available to you now. Please contact your admin for a quick tutorial on these features.

Regarding availability, updates are coming in our scheduled summer release to improve availability visibility and manager workflows.