--- title: Leena AI Autonomous Agent Reviews meta_title: 'Leena AI Autonomous Agent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 151 reviews by the users' company size, role or industry to find out how Leena AI Autonomous Agent works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 151 scale: '5' date_modified: '2026-08-04' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Leena AI Autonomous Agent Reviews **Vendor:** Leena AI **Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 151 ## About Leena AI Autonomous Agent Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done. ## Leena AI Autonomous Agent Pros & Cons **What users like:** - Users enjoy the **ease of use** of Leena AI, making query resolution quick and transparent for everyone. (19 reviews) - Users appreciate the **efficiency** of Leena AI, enabling quick resolution of inquiries and enhancing overall employee satisfaction. (18 reviews) - Users appreciate the **helpfulness** of Leena AI Autonomous Agent, enhancing team efficiency and resolution of queries. (17 reviews) - Users appreciate the **excellent customer support** from the Leena AI team, always ready to assist during the bot launch. (16 reviews) - Users value the **quick and accurate HR support** provided by Leena AI, enhancing efficiency and engagement. (13 reviews) - Users appreciate the **significant boost in productivity** from Leena AI, streamlining HR functions and enhancing support efficiency. (11 reviews) - Time-saving (11 reviews) - Useful (10 reviews) - Users commend the **automation efficiency** of Leena AI, enhancing query resolution and support for employees. (9 reviews) - Communication (9 reviews) **What users dislike:** - Users experience **system glitches** occasionally, which hinder the overall functionality and reliability of the product. (8 reviews) - Users report **software bugs and AI limitations** that hinder the effectiveness of the Leena AI Autonomous Agent. (5 reviews) - Users experience **software bugs and AI limitations** that disrupt functionality and lead to frustrations with updates and server issues. (5 reviews) - Users find a **lack of features** in Leena AI, wishing for more integration and human-like interactions. (4 reviews) - Users note **limited features** in Leena AI, lacking some advanced functions and a personal touch in interactions. (4 reviews) - Missing Features (4 reviews) - Users face **software glitches** and limitations in AI understanding, affecting reliability and overall user experience. (4 reviews) - Technical Glitches (4 reviews) - Learning Curve (3 reviews) - Limited Capabilities (3 reviews) ## Leena AI Autonomous Agent Reviews ### 1. Average **Rating:** 3.0/5.0 stars **Reviewed by:** Varsha M. | Sr. Associate HR, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Leena AI Autonomous Agent?** Surveys. Employee engagement survey only **What do you dislike about Leena AI Autonomous Agent?** Sudden errors occurring in any activity. Unexpected problems getting created while doing any task **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Spread communication only. Broadcasting, ad hoc surveys employee connect ### 2. Highly customizable and powerful solution with excellent support **Rating:** 4.0/5.0 stars **Reviewed by:** Ejas M. | National Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Leena AI Autonomous Agent?** The solution is multi-platform, and can be customized as per requirement. We have been able to meet our HR related, Business RElated, Safety related, IT Support related requirements through LeenaAI. The team is also efficient and is able to work closely with us to deliver the requirements on time. **What do you dislike about Leena AI Autonomous Agent?** The natural language processing capabilities of the solution are not sufficient. More focus is needed on building this capability and becoming truly a chatbot. **Recommendations to others considering Leena AI Autonomous Agent:** Its a capable solution that can meet customized needs. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** It is a one stop shop for all our employees daily needs, including HR, Safety, IT, Sales, etc. The ease of use of the solution means that it is easy to onboard new users. ### 3. Really much helpful software for an organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh B. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Leena AI Autonomous Agent?** It gives a very smooth and excellent relieving experience to your employees. It creates the good value for an organisation **What do you dislike about Leena AI Autonomous Agent?** It's great. No dislikes. This is much needed software **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** It makes the total relieving process a very smooth one with the AI integration. All your questions will be answered quickly. ### 4. Leena AI- An extraordinary software for relieving process. **Rating:** 5.0/5.0 stars **Reviewed by:** pravindhraj m. | Sr. Business Development Associate, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Leena AI Autonomous Agent?** This is operated with AI robots. It helps to fetch the data for us. You queries regarding full and final settlement will be addressed and cleared quickly **What do you dislike about Leena AI Autonomous Agent?** It's quiye awesome. So I don't have dislikes **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** It gives clarity and answers to my all full an final settlement, relieving letter etc. ### 5. Kudos Leena AI Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Leena AI Autonomous Agent?** Leena AI team is very accommodating and gives immediate support for every concern raised to them. **What do you dislike about Leena AI Autonomous Agent?** So far none there's nothing that we don't like with the service provided by Leena AI **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** The platform provided by Leena AI helps our team for us to provide quality service to our employees. ### 6. Leena AI is very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Leena AI Autonomous Agent?** Easy access at a click of a button to policies, leave, attendance, and raise queries without having to go to the HR department **What do you dislike about Leena AI Autonomous Agent?** A few more access to be made easy for the engagement survey. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Leena AI can solve the issues raised by employees on the bot without having to meet the HR team. It is convenient and easy to use. It is also helpful with the onboarding survey to better understand the employee sentiments. ### 7. Good Bot, ahead of its time. **Rating:** 4.0/5.0 stars **Reviewed by:** Animesh S. | Deputy Manager - HR, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Leena AI Autonomous Agent?** The products ability to learn from the user's experience and give appropriate responses. **What do you dislike about Leena AI Autonomous Agent?** still early and smaller options are unavailable. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Employee interface and resolution of requests in an increasingly work-from-home environment. ### 8. Leena AI is helping us to improve our Onboarding process and Employee experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Leena AI Autonomous Agent?** Tools provided by Leena could easily be customized to meet the needs of our complex onboarding process. It provided us with easy-to-use tools to track various onboarding activities and improve the candidate experience. **What do you dislike about Leena AI Autonomous Agent?** Had a good experience with the chatbot and the dashboards. Didn't find anything that I disliked but there is a lot of scope for improvement. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Helpdesk provided by Leena AI has provided us with a way to track the progress of the onboarding-related activities which have to be completed by stakeholders in different departments. It also helped us to do away with a lot of manual emails between HRs and various stakeholders. ### 9. very responsive team **Rating:** 4.0/5.0 stars **Reviewed by:** Heidi C. | Solutions Designer, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Leena AI Autonomous Agent?** if there's an issue that needs to be fixed, they find a solution immediately **What do you dislike about Leena AI Autonomous Agent?** maybe a little more flexible hours that will coincide with the clients working hours **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** more on transactional HR operations. it is easier for our employees to reach out and raise concerns ### 10. Good App w.r.t incident reporting systems and HR query **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Plastics | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Leena AI Autonomous Agent?** Query resolving system. Near miss or incident reporting software **What do you dislike about Leena AI Autonomous Agent?** Nothing specific in dislike. Everything is ok. **Recommendations to others considering Leena AI Autonomous Agent:** yes i will recommed others **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Easy oriented ### 11. Good Experience in overall. Supportive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2022 **What do you like best about Leena AI Autonomous Agent?** Supportive for requesting changes and improvements to adapt to business requirements. The bot can run on many different platforms. **What do you dislike about Leena AI Autonomous Agent?** Communication, especially in the technical area, lacks document use (graph, flow, document). **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** FAQ question is answered automatically by a bot. ### 12. Leena AI- The best software to have good relieving experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashokkumar K. | Sr. ACADEMIC COUNSELLOR, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Leena AI Autonomous Agent?** It is integrated with AI which gives you instant support for all your queries and direct you to the respective person **What do you dislike about Leena AI Autonomous Agent?** Nothing I have to point out here a dislike **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Can get better support and clarity for my queries like experience letters , full and final settlement etc ### 13. Its been a great journey so far! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Leena AI Autonomous Agent?** Great team to work with & very supportive. **What do you dislike about Leena AI Autonomous Agent?** Integration stabilization during the initial days after go-live. Issues with API's & instances where API links were pointing to different instance than the one mapped to it. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** It's an awesome app, completely digitizing & automating the whole employee experience out here at Embassy. ### 14. We are very satisfied with the Leena Helpdesk AI products. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Leena AI Autonomous Agent?** They really help us provide wonderful employee experience **What do you dislike about Leena AI Autonomous Agent?** So far none, they are true to their commitment **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Helpdesk AI & ticketing ### 15. The team that implemented the product made the experience much better. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Leena AI Autonomous Agent?** As the overall project manager, the implementation team made the experience much better, they are very knowledgeable, accomodating, and agile. **What do you dislike about Leena AI Autonomous Agent?** There are some backend issues that needs to be addressed, like AI training, update speed, analytics. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Leena is helping us create a wonderful employee experience, backed with digital tools and business analytics ### 16. Great Features- Leena AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Leena AI Autonomous Agent?** The features are AI enabled, the dashboards help with good detailed understanding of the org pulse. We use the chat bot for employee queries and survey module to get the employee pulse **What do you dislike about Leena AI Autonomous Agent?** We have not really faced much challenges with the application/ customization except minor system glitches which get resolved soon **Recommendations to others considering Leena AI Autonomous Agent:** Leena AI is a platform easily customizable and easy to use as user. Employees would love the platform. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Collaboration with Leena would help us streamline employee support channels, predominantly focus on our employee engagement and help us resolve our attrition to an extent. ### 17. A Good AI assist software tool for the better service. **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhu K. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2022 **What do you like best about Leena AI Autonomous Agent?** An employee should have the same comfortable relieving just like joining, for that Leena AI is the best suitable application to give you that best. **What do you dislike about Leena AI Autonomous Agent?** Honestly, it got a better functionality. Zero dislikes **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** smooth relieving, extraordinary AI assistance , Proper updates, better FNF process ### 18. Leena - One stop solution for all employee connects **Rating:** 5.0/5.0 stars **Reviewed by:** Navneet G. | Lead - HRBP, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Leena AI Autonomous Agent?** Accessibility across platforms and simplicity of configuration **What do you dislike about Leena AI Autonomous Agent?** Multiple dashboards. Need a unified admin console/dashboard **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Employee outreach and connect in a distributed team environment ### 19. Leena AI - Every organisation needed software **Rating:** 5.0/5.0 stars **Reviewed by:** Rekha M. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Leena AI Autonomous Agent?** It helps the relieving process of an employee very smooth and gentle. AI helps us to clear the doubt and queries. **What do you dislike about Leena AI Autonomous Agent?** The best and much needed software so no dislike **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Clear post relieving queries about Full and final settlement, relieving letter etc ### 20. The most needed application for the employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Vigneshwar D. | Executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Leena AI Autonomous Agent?** The AI functionality is really awesome and will helps to get a quick response. **What do you dislike about Leena AI Autonomous Agent?** Seriously i did not face any problems on this application. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Smooth helpdesk helps you to understand the status of your query. The post relieving details can be fetched here ### 21. An Excellent HR helpdesk automation software **Rating:** 5.0/5.0 stars **Reviewed by:** Antony S. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Leena AI Autonomous Agent?** AI functionality works really well which gives you the required information instantly. **What do you dislike about Leena AI Autonomous Agent?** Leena AI is really good, so I don't want to give and dislikes **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Clearing my queries instantly, getting clarity on my doubts. ### 22. Leena Ai helped us transforming our HR practices from Transactional to Strategical **Rating:** 4.0/5.0 stars **Reviewed by:** Jagdish S. | Associate Director Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Leena AI Autonomous Agent?** Leena Ai is an excellent product for HR with highly customizable and integration feasibility with all the HR platforms. **What do you dislike about Leena AI Autonomous Agent?** There is always room for improvement; in "Training the BoT" This is a continuous improvement area. **Recommendations to others considering Leena AI Autonomous Agent:** I will highly recommend organizations to go for the BoT. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Leena is helping us save a lot of time answering HR-related questions; one-stop-shop for Hr Policies, Leaves, Attendance, and many more. ### 23. Handful solution for HR practices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Leena AI Autonomous Agent?** The platform helps us to factor in the real-time insight from the employee and create the solution for it. **What do you dislike about Leena AI Autonomous Agent?** Nothing as such, just the few requirements I need which is in progress from the leena team side. **Recommendations to others considering Leena AI Autonomous Agent:** If you want to provide a handful of solutions for multiple HR practices to your employees, then you should go for it. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** 1. Providing the real-time solution to the employee 2. Real-time pulse check and transparency in HR practices 3. One handful tool that is easy to use ### 24. Better services for Engagement module **Rating:** 4.0/5.0 stars **Reviewed by:** Varsha K. | Sr. Executive HR (Employee Engagement), Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Leena AI Autonomous Agent?** Engagement module. providing various types of analysis covering different demographics **What do you dislike about Leena AI Autonomous Agent?** Technical errors and sometimes delay in webpage responses. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** We have successfully implemented AI module in Human resource department.BUDs platform helps a lot in autmation ### 25. Very good AI plugin that enables faster and easier accessibility for employees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Leena AI Autonomous Agent?** Leena AI is able to fulfill its promise of enhancing the employee experience through anytime, anywhere query resolution. It has an ability to easily integrate with enterprise tools to onboard different use cases. **What do you dislike about Leena AI Autonomous Agent?** There are several areas where the growth potential exists and is untapped currently eg. auto-notifications, bot analytics **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** We're solving for employee experience, ease of communication ### 26. It has been collaborative experience specially working with abheet from leena **Rating:** 4.0/5.0 stars **Reviewed by:** Prateek V. | Lead - HR Digitalization & Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Leena AI Autonomous Agent?** Ticketing and engage module are the best **What do you dislike about Leena AI Autonomous Agent?** Systems stops working how it's supposed to work from time to time **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Employee query and manual follow ups have reduced ### 27. Good Platform, Better Support Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Leena AI Autonomous Agent?** Supprt Team is the best part - go for it **What do you dislike about Leena AI Autonomous Agent?** Nothing so far. It is a good integration! **Recommendations to others considering Leena AI Autonomous Agent:** go for it! **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Creating better employee experience ### 28. Highly likely to recommend to others ; however huge scope of further improvements. **Rating:** 4.0/5.0 stars **Reviewed by:** Adeela Y. | Lead Digital Learning 4.0, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Leena AI Autonomous Agent?** The interface is good & user friendly Ticketing Dashboard is really good The team at Leena AI is cooperative w.r.t support provided **What do you dislike about Leena AI Autonomous Agent?** AI is not completely up to the mark Intents are very few ; bot doesn’t respond intelligently to a lot of questions/messages Also, there are a few technical glitches. **Recommendations to others considering Leena AI Autonomous Agent:** Surely recommend! The team is doing a great job in providing a good support when required. However, still feel there’s a scope of improvement as far as the “AI” aspect is considered. For a manufacturing setup, it’s one of the best bots in the market as it has a great appeal to blue collared employees because of it’s of use and interface. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Reaching out to our shopfloor workers & making available to them all important services which only white collared members had access to, Keeping a track on our employee grievances which did not have a streamlined mechanism earlier All policies/ important information under one umbrella Important notifications to mass can be sent easily ### 29. Enhancing the Employee Experience with the use of HR chatbot **Rating:** 5.0/5.0 stars **Reviewed by:** Soumya R. | Manager - HR Digitalization, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Leena AI Autonomous Agent?** HR use cases configuration and handling is very good by the team, Support by the team is fine, Appropriate Dashboards, and customization is achievable. The bot is simple, intuitive and helpful. **What do you dislike about Leena AI Autonomous Agent?** The UX/UI can be improved upon and more app utility features can be added. Enabling voice commands on the bot will give users a high end experience. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** The new normal way of working remotely created opportunities to do more in the employee experience area and bridge the physical connect need with help of a Chatbot who is a virtual HR for the employees. The HR chatbot named as ‘Angela’. The HR chatbot is currently catering to the following use cases for the employees. A. HR policies – Employees can simply ask questions to Angela to get an answer or go through menu to find an answer eliminating the need to go through the whole policy document. B. Attendance management – Mark attendance, check status or regularize it happens now on a click of button. Also, the bot notifies you if you have missed marking attendance on daily basis helping employees to take appropriate action C. Leave Management – Apply leave, get status update, check balance and approve leave is now available with click of button and real time update notification. D. Holiday Calendar – Checking holiday is just a button click away. E. Payroll – Access letters, salary slip, LOP data with click of a button which much faster than the earlier process. F. Punching attendance is much easier now with single click of button from the bot. G. Engaging with new joinees – The bot connect with new joinees in regular interval to understand their journey in Angel broking and take their feedback. The bot automatically identifies employees who seek assistance in making their experience better and notifies to HRBPs. **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback and appreciation, Soumya. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 30. The next level of attention **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo J. | HR Partner, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Leena AI Autonomous Agent?** How to interact with the chatbot and the attention of all the Leena Team **What do you dislike about Leena AI Autonomous Agent?** All is well. The chatbot is really functional and very easy to interact with. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** About the vocabulary that the chatbot received. This update was really helpfull to interact with the users. ### 31. It was a great experience working with Leena as a team **Rating:** 4.5/5.0 stars **Reviewed by:** Ximena Z. | H2R Application Leader for Americas - Americas Digital Center, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Leena AI Autonomous Agent?** The commitment and follow up not only during the project but also after the go-live The experience they have with HR chatbots leading us in the process The "marketing" recommendations The flexibility to understand and satisfy the client **What do you dislike about Leena AI Autonomous Agent?** nothing - we liked everything nothing - we liked everything **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Improve the HR service - Track and classify the requirements. Making HR information available on line for the employees on their cell phone. Replace the use of Kiosks at the plans (because of the pandemia limitations) by the chatbot Surveys **Official Response from Chirayu Akotiya:** > Thank you so much for the kind words, Ximena. Looking forward to continuing to help you better your employee experience. 🚀 ### 32. Interactive Bot with great ticketing tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Nilam C. | Asst. Manager - HR Digitization, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Leena AI Autonomous Agent?** Leena AI bot has a great ticketing tool and dashboard to drive usage. UI needs to be more creative and Voice recognition feature to be given. Overall good and useful platform. Engage with employees and reduce HR efforts. **What do you dislike about Leena AI Autonomous Agent?** Sometimes bot fails to answer a generic question. Difficult to manage critical and long policy based query. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Query handling, Policy information, Payroll, Employee referral, Ticketing. ### 33. Automation done for Insider Trading related queries **Rating:** 4.0/5.0 stars **Reviewed by:** Amruta D. | Company Secretary/Governance/compliances, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about Leena AI Autonomous Agent?** When I approached Leena AI on creating BOT for Insider trading related queries. They were receptive about my ideas! and helped me understand better how we can implement this effectively. Their team members were approachable and quick in resolving my queries and we got this implemented and went live in my Organization within 2months! **What do you dislike about Leena AI Autonomous Agent?** Nothing major I can think of! Nothing major I can think of! **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** I wanted to get automation done in solving queries relating to Insider trading laws. Hence, we created a BOT system where employees can ask questions and BOT will answer immediately. Different options were created concept wise to make it more user friendly. **Official Response from Chirayu Akotiya:** > Thank you so much for the appreciation, Amruta. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 34. Simple and intuitive UI has helped employees easily get resolution to their HR queries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Leena AI Autonomous Agent?** Agility to try new solutions for enhancing UX. **What do you dislike about Leena AI Autonomous Agent?** Opportunity that I see is to have one view of success stories of Leena AI clients which can help cross pollinate best practices **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Leena AI has helped us introduce HR Chatbot that currently handles all employee queries that are static in nature. The ticketing tool allows resolution to specific/ unique employee query and the integration with third party is a great benefit. AISHA, HR Chatbot has become one-stop solution to employee queries. The query resolution through HR SPOC can be reduced through dynamic query migration. ### 35. One Stop Solution to HR related queries **Rating:** 4.0/5.0 stars **Reviewed by:** Shafaque K. | Associate - HR Service Delivery, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Leena AI Autonomous Agent?** “The conventional tedious process of query resolution through HR is now totally taken over by Electra. It has become a one-stop solution for many employee-related queries.” **What do you dislike about Leena AI Autonomous Agent?** Nothing to dislike yet scope to improve. **Recommendations to others considering Leena AI Autonomous Agent:** Use Leena AI inorder to save time for HR and employee queries **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Saves time for HR Available 24x7 ### 36. Leena - Not just an IT App, it's more than that! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Leena AI Autonomous Agent?** Leena as a product and the support we get from Leena as a company has been amazing **What do you dislike about Leena AI Autonomous Agent?** Would love to see more AI driven automations **Recommendations to others considering Leena AI Autonomous Agent:** Leena is way ahead of other service desk platforms. It's very easy to implement for the HR and IT teams, very easy for the end users. All in all, it's a product which makes everyone happy and smile! **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Employee service requests are very efficiently handled with Leena. The ROI on Leena has been amazing, can't recall any other system which has provided such an amazing ROI at such a short time. **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback and appreciation. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 And, yes, more AI-powered automation is coming your way soon. ### 37. Because it is a useful and easy tool for all employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2021 **What do you like best about Leena AI Autonomous Agent?** Pilar it is an interactive and friendly tool, and part of HR team. This kind of tool allows us to reach generations with a focus on AI **What do you dislike about Leena AI Autonomous Agent?** Nothing to comment, it has been a very good experience for the employees **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Most of the time, questions of employees ... related to payment, vacations and calendars. One of the benefits is the ease of accessing the tool ### 38. Chat box with the organization **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Development and training leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Leena AI Autonomous Agent?** Very friedly to use and very easy to customize **What do you dislike about Leena AI Autonomous Agent?** Maybe the process to integrate new features **Recommendations to others considering Leena AI Autonomous Agent:** To share best practices **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** This channel of communication is excellent with the organization!! ### 39. AMAZING TOOL TO REDUCE HR WORKLOAD **Rating:** 4.5/5.0 stars **Reviewed by:** Nitesh P. | SR. HR EXECUTIVE, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Leena AI Autonomous Agent?** IT IS USER FRIENDLY AND IT IS AVAILABLE 24*7. **What do you dislike about Leena AI Autonomous Agent?** NOTHING AS SUCH BUT CAN BRING NEW THING AS WELL **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** HR AND EMPLOYEE QUERIES, PAYROLL QUERIES AND BRINGING VISIBILITY IN COMPANY'S POLICIES ### 40. Good Product & Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Leena AI Autonomous Agent?** The complete product package and their customer experience team. Roshan, our Account Manager has been extemely helpful. **What do you dislike about Leena AI Autonomous Agent?** The AI part of the bot can be further improved **Recommendations to others considering Leena AI Autonomous Agent:** Best product as on date for blue collared employees! **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Leena AI is helping reduce the time taken in Dialogue/ communication with blue collared and contractual employees Further, it also helps in capturing the pulse of members. ### 41. My Initial Experiences **Rating:** 4.0/5.0 stars **Reviewed by:** Sahadeo C. | D, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Leena AI Autonomous Agent?** The young and energetic team and they appear collaborative even in challenged environment **What do you dislike about Leena AI Autonomous Agent?** Based on my experience with the avatar creatar team , the creativity and passion to deliver a augmented product is missing . It appeared like a push to get things done **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** We believe it would automate how an initial communication or an ice breaker exercise is achieved **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback, Sahadeo. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 42. IT related queries automation **Rating:** 4.5/5.0 stars **Reviewed by:** Suvarna N. | End User Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Leena AI Autonomous Agent?** User friendly Self help Easy way to log tickets **What do you dislike about Leena AI Autonomous Agent?** There are no downsides as of now. Been using the bot almost for a year **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Automation of IT SOPs Ticket logging Ticket reduction resource optimization ### 43. The product is really comprehensive from employee as well as ticketing point of view. **Rating:** 4.5/5.0 stars **Reviewed by:** Somnath R. | Manager, Hr technology, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2021 **What do you like best about Leena AI Autonomous Agent?** System robustness and smooth integration with SF **What do you dislike about Leena AI Autonomous Agent?** The MS Teams version could be better. Right now it's not so user friendly **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** We are trying to reduce tickets being raised by giving instant response to employee queries **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback and appreciation, Somnath. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 44. Great features in both the engagement bot and the survey module **Rating:** 4.5/5.0 stars **Reviewed by:** Ashmita S. | HR - Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Leena AI Autonomous Agent?** Support received from Leena is unparalleled **What do you dislike about Leena AI Autonomous Agent?** The bot statistics take time to load. Nothing else so far **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Reduced manual effort Better employee experience Faster query resolution **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback and appreciation, Ashmita. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 45. Leena have a good listening business skills and agile performance **Rating:** 4.5/5.0 stars **Reviewed by:** Raul G. | HR FSC Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Leena AI Autonomous Agent?** Agile responses & flexible solutions based on requierements **What do you dislike about Leena AI Autonomous Agent?** Nothing relevant .. In general has a good performance **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** To have the possibility to enter in the digital area focus on employee experience **Official Response from Chirayu Akotiya:** > Thank you so much for the review, Raul. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 46. Our HR Assistant in making! **Rating:** 4.5/5.0 stars **Reviewed by:** Soumi P. | Manager Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about Leena AI Autonomous Agent?** The end-to-end support, the flexible tech and the customer-centricity of the team. **What do you dislike about Leena AI Autonomous Agent?** Cost is a little too high to afford for a startup. Moreover, since we are yet to go live, we aren't sure if the cost is worth it. **Recommendations to others considering Leena AI Autonomous Agent:** A brilliant option **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Policy queries, leave and attendance requests, reward and recognition. ### 47. Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Surabattula T. | Summer Intern - Gurukul, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about Leena AI Autonomous Agent?** The kind of developments and enhancements they are coming up with **What do you dislike about Leena AI Autonomous Agent?** At times, the turnaround time is more when certain things can be done quick especially non-tech activity **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** We are trying to solve for HR shared service ticketing tool and policies **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback and appreciation. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 48. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Leena AI Autonomous Agent?** Prompt & proactive measures towards solutioning for User eXperience! **What do you dislike about Leena AI Autonomous Agent?** Can pick up in speed of delivery on a given project deadline. **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Simplifying services and transactions for our KEC employees, leveraging Leena AI. Automation and integration of many services with Electra. **Official Response from Chirayu Akotiya:** > Thank you so much for the feedback and appreciation. Looking forward to continuing to help you better your employee experience with Leena AI. 🚀 ### 49. Single unified HR platfom **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Leena AI Autonomous Agent?** Customer support, Integration capability **What do you dislike about Leena AI Autonomous Agent?** Small team hence at times get stuck with timeline closure **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** Creating delightful employee experience ### 50. Good platform for HR used cases. New used cases be explored. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Leena AI Autonomous Agent?** Responsiveness & turn around of the dev team **What do you dislike about Leena AI Autonomous Agent?** It does not give any personalization aspect **What problems is Leena AI Autonomous Agent solving and how is that benefiting you?** HR Policies, FAQs, Payroll information & payslip, Holiday Calendar & Leave Management, Engagement, Notifications ## Leena AI Autonomous Agent Discussions - [In what ways can Leena AI Bot are used and what are the benefits reap by other organization](https://www.g2.com/discussions/37786-in-what-ways-can-leena-ai-bot-are-used-and-what-are-the-benefits-reap-by-other-organization) - 1 comment, 2 upvotes - [Is there a place to know / share best practices between different companies?](https://www.g2.com/discussions/52123-is-there-a-place-to-know-share-best-practices-between-different-companies) - 1 comment, 1 upvote - [View Leena AI Autonomous Agent pricing details and edition comparison](https://www.g2.com/products/leena-ai-autonomous-agent/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A15%3A25+-0500&secure%5Bsession_id%5D=238fff1e-8012-4095-b305-be1877891408&secure%5Btoken%5D=46ec9c2c1c4a7c5eb4ccc8141687d3e3f8a6a6ac6365bcc8f116fa6a61919f63&format=llm_user) ## Leena AI Autonomous Agent Integrations - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Leena AI Autonomous Agent Features **Customization** - Customization - HR Integrations **Basics** - Interoperability - Performance - Process - Survey **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Automation - AI IT Agents** - Document Processing - Feedback Collection **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Natural Language Interaction - Conversational Interface Agents ** - Natural Language Query Understanding - Multi-Turn Conversation Management - Voice & Text Interface Support **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **HR Content** - Knowledge Management - Content Delivery - Document Management **Data** - Alerts and Notifications - Reporting - Dashboards & Reporting **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Autonomy - AI IT Agents** - Adaptive Responses - Task Execution - Independent Decision Making - Problem Solving **Agentic AI - Bot Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Task Automation - AI Agents for HR** - Autonomous Task Execution **Intent & Action Handling - Conversational Interface Agents ** - Data Retrieval from Connected Systems - Intent Recognition & Mapping - Action & Workflow Triggering **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Security - Employee Portal - AI **Logistics** - Internal Communication - User, Role and Access Management **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **IT Ticket Management - AI IT Agents** - Ticket Status Updates - SLA Monitoring - Ticket Categorization - Ticket Assignment - Automated Ticket Creation **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Context & Personalization - Conversational Interface Agents ** - Conversation Context Persistence - User Identity & Permission Awareness **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **IT Support Automation - AI IT Agents** - Knowledge Base Utilization - Workflow Automation - Real-Time Troubleshooting - User Self-Service Assistance - Proactive Issue Detection **Agentic AI - Offboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Enterprise Integration & Deployment - Conversational Interface Agents ** - Enterprise Application Integrations - Security & Access Controls **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent ## Top Leena AI Autonomous Agent Alternatives - [ServiceNow EmployeeWorks](https://www.g2.com/products/servicenow-employeeworks/reviews) - 4.4/5.0 (113 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - 4.6/5.0 (400 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews)