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Open LMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Open LMS Integrations

(3)
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Open LMS Media

Open LMS Demo - Open LMS WORK Dashboard Screenshot
Dashboard Example Open LMS WORK
Open LMS Demo - Open LMS EDU Dashboard Screenshot
Dashboard Example Open LMS EDU
About Open LMS
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About Open LMS
Royal College of Arts Video Testimonial 2025
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Royal College of Arts Video Testimonial 2025
What We Love About Open LMS
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What We Love About Open LMS
DHF Austrailia 2025
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DHF Austrailia 2025
William Hunter of Northern Marianas College (NMC) shares that from technical support to crisis recovery, this is why NMC trusts Open LMS to keep their digital campus running smoothly, no matter what.
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William Hunter of Northern Marianas College (NMC) shares that from technical support to crisis recovery, this is why NMC trusts Open LMS to keep their digital campus running smoothly, no matter what.
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Open LMS Reviews (88)

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Reviews

Open LMS Reviews (88)

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4.0
88 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the exceptional customer service provided by eThink, highlighting their quick response times and helpful support team. Many appreciate the platform's ease of use and flexibility, which enhances their online learning experience. However, some users note that navigation can be confusing at times, impacting overall efficiency.

Pros & Cons

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Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Reliable OpenLMS with Powerful Learning Tools and Responsive Support"
What do you like best about Open LMS?

I have been using OpenLMS for nearly 10 years, starting when it was still Blackboard OpenLMS. Over that time, I have seen significant growth and improvement in the platform. I can confidently say that it is a reliable and effective learning management system.

The learning activities tools are particularly helpful for teachers. They provide flexibility in course design and make it easier to engage students through varied instructional strategies. The platform supports structured content delivery, assessments, and interactive learning experiences in a way that is practical for both faculty and learners.

With its annual feature updates, OpenLMS has continuously evolved. Enhancements in functionality and user experience demonstrate a commitment to ongoing improvement and responsiveness to institutional needs.

The support team has also been consistently helpful and maintains clear, ongoing communication whenever we encounter technical issues. Their responsiveness and technical guidance have contributed greatly to the smooth operation of our LMS environment. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

The least helpful aspect of OpenLMS is the frequent changes to the user interface design. While updates are important, significant shifts in layout and appearance can create confusion among users—especially those who have already become familiar with a previous design. Instead of major UI changes, it would be more beneficial to prioritize adding new features or enhancing existing learning activity tools. Greater interface stability would help maintain user confidence and reduce the learning curve for both faculty and students. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

Thank you so much for sharing your experience and for being a long-time Open LMS user, we truly appreciate nearly a decade of trust and partnership.

We’re glad to hear that the platform's reliability, the flexibility of our learning activity tools, and our ongoing feature updates have supported effective course design and engaging learning experiences for both faculty and students. It’s especially rewarding to know that our support team’s responsiveness and clear communication have contributed to the smooth operation of your LMS environment over the years.

We also value your thoughtful feedback regarding user interface changes. Your perspective reinforces the importance of stability, clear communication, and a thoughtful rollout as we continue to evolve the platform.

Thank you again for your detailed review and for helping us continue to improve Open LMS for the communities we serve and being a part of the Open LMS family!

William H.
WH
"Open LMS: Intuitive, Responsive, and Adaptable"
What do you like best about Open LMS?

I really appreciate that the Open LMS support team is always available when we need them. The learning environment is very dynamic, and with Open LMS, adaptation to new changes is easier. It's also great to have a robust and affordable LMS. I find the ability to take full advantage of LTI and integrations with tools like Cengage, McGraw, and Turnitin, particularly beneficial. The user-friendly and easy-to-navigate interface makes my job as the sole Administrator much easier. Overall, it’s been working really well for our institution. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

Although it is great to be able to import Question banks from third parties, I think improvements with Question banks and the ease of removing or navigating through them could be refined and improved. Review collected by and hosted on G2.com.

Response from Grety Gulyas of Open LMS

We really value your insights, William! It’s great to hear how Open LMS has streamlined your workflow as a sole Administrator, particularly through our interface and third-party integrations.

We recognize that the Question Bank navigation could be more seamless, and we’re actively working to refine those management tools. We’re especially pleased to know our support team has been a dependable partner in helping your institution stay agile. Your feedback helps us continue to raise the bar, and we look forward to supporting your success moving forward.

Manny M.
MM
Online Learning and Teaching, Consultant
"Phenomenal Support, Needs Stability Improvements"
What do you like best about Open LMS?

I really appreciate their swift response to our requests, which helps us deliver timely activities and resources to students. I also love the monthly client meetings, especially the Client Open Hours with Suzie Chen, who is really great at introducing new activities to keep us updated. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

I experience technical issues like bugs in the plugins that hold us back from using them to their full potential. Some functionality seems to have glitches or bugs that we address, and while they get resolved, they appear again after a while. The server performance is another area that needs more stability and attention as it affects key functionalities. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

Manny, thank you so much for taking the time to share your feedback and for your continued partnership with Open LMS. We’re truly glad to hear that our team’s responsiveness and monthly client meetings, especially the Client Open Hours with Suzie Chen, have been valuable in helping you deliver timely activities and resources to your students.

We also appreciate your candid feedback regarding plugin stability and server performance. Your experience is important to us, and these insights help inform our ongoing efforts to improve reliability, performance, and long-term resolution of technical issues.

Thank you again for your thoughtful review and for being part of the Open LMS family. We look forward to continuing to support your learning goals and delivering ongoing improvements that make a meaningful difference.

Greg R.
GR
Vice President, Information Technology
Mid-Market (51-1000 emp.)
"Reliable, Reasonably Priced OpenLMS with a Helpful Rep"
What do you like best about Open LMS?

Our rep Manu has been a helpful partner in helping us obtain the solutions that we need. This is a reasonably priced product that works well and is reliable for us. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

The tech support isn't always as fast as we would like - but that's not unique to OpenLMS. That said, anytime there is a critical issue/ emergency they are responsive and quick to provide a solution. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

Thank you for your feedback, Greg. We truly appreciate you taking the time to share your experience with us. We’re glad to hear that Manu has been a helpful and trusted partner in supporting your organization’s needs.

We understand how critical timely technical support is, and we’re continuously working to improve. We’re especially pleased to know that our team has been responsive when it mattered most. Your feedback helps us continue to raise the bar, and we look forward to supporting your success moving forward.

MM
Mid-Market (51-1000 emp.)
"OpenLMS Review"
What do you like best about Open LMS?

I really like the course reuse feature in Open LMS. It allows me to import course contents from previous semesters and customize them if needed, which saves me a lot of time. The grading system is also a standout feature for me; it automatically grades certain types of work and is easy to use for grading essays. I find customizing the gradebook and sharing students' grades very convenient. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

I don't like the recent upgrade to the expansion of all the contents of a section in the left navigation pane. It makes the section menu look so crowded. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

Thank you so much for sharing your experience and for leaving such a detailed review on G2!

We’re thrilled to hear that features like course reuse, customizable grading, and the gradebook are saving you time and making it easier to manage your courses semester after semester. Helping educators work more efficiently without sacrificing flexibility or quality is a core goal of Open LMS, so it’s great to know these tools are making a real difference in your day-to-day workflow.

We also appreciate your feedback regarding the recent update. We will share the information with our team. Thank you again for your thoughtful feedback and for trusting Open LMS to support your teaching and learning experience. Thank you for being a part of the Open LMS family!

Concepción N.
CN
"Facilitate Educational Management, Excellent Support"
What do you like best about Open LMS?

I like that Open LMS has different views, which allows organizing the view for the student according to different characteristics of the target population and generating diverse views. This allows people to see the platform in different organizations and not everyone has to see the same thing, which is quite useful. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

There is still a situation that has not been corrected, such as access through the application, which does not register the access and does not allow us to identify if they are really active or not. Review collected by and hosted on G2.com.

Response from Grety Gulyas of Open LMS

We're so grateful for your feedback! It's wonderful to see how the platform's diverse viewing options have allowed you to create a truly personalized environment for your university's different student groups.

We hear your concerns regarding mobile app activity tracking and are focused on improving how those analytics are captured to give you better visibility. We're especially pleased that Open LMS has made publishing and managing your subjects a seamless process. Your insights drive our ongoing improvements, and we are eager to continue supporting your success.

Acharya Manish  K.
AK
"Streamlined Online Learning with Robust Features"
What do you like best about Open LMS?

I use Open LMS for my education at University of The People, and I appreciate the convenience and ease of use, which allows me to efficiently manage my online degree. I value the user-friendly interface, clear organization of courses, and reliable access that keeps me focused on learning. The platform's flexibility with scheduling helps me balance coursework with my personal and professional life. I particularly appreciate the assignment submission tool, which simplifies uploading work and receiving prompt feedback from instructors, enhancing my ability to track progress and improve performance. The discussion forums facilitate engagement with classmates, idea sharing, and doubt clarification, enriching the learning experience. Additionally, the gradebook feature provides real-time grade monitoring, assisting in staying organized and focused on academic goals. The initial setup was straightforward and user-friendly, offering clear instructions and guidance, which made transitioning to the platform smooth. Overall, Open LMS provides strong features, and valuable tools, making online learning more efficient and accessible. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

Some aspects of Open LMS could be improved for a better user experience. Occasionally, the system interface feels slow, and navigation between modules can be confusing, which makes it harder to find needed resources quickly. Sometimes notifications are missed or not timely, leading to delayed responses or submissions. Additionally, mobile access could be smoother—certain features don’t display as well on a smartphone as they do on a computer, which limits flexibility for users who depend on mobile devices. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

Acharya Manish K., thank you for taking the time to share your experience with us. We’re thrilled to hear that Open LMS has been instrumental in enhancing your online learning journey at the University of the People. We truly appreciate your feedback on the platform’s convenience, ease of use, and robust features, and we’re glad they’ve supported you in managing your degree efficiently. Your success is exactly what we strive for! Thank you for being part of the Open LMS community.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Improved our educational services and clarified the pedagogical model"
What do you like best about Open LMS?

It has allowed us as a company to improve the conditions of educational services and to formalize our pedagogical model with greater clarity. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

The advancement and customization are predefined by specific templates, so the freedom of editing is not very broad. Additionally, in multitenant environments, the mobilization of users from one space to another between contents with the same logged-in user is not allowed; instead, they are required to log in independently. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

Thanks so much for taking the time to share your experience with Open LMS and for leaving such a thoughtful review on G2.

We’re really glad to hear that Open LMS has helped your organization improve the quality of your educational services and bring greater clarity and structure to your pedagogical model. Centralizing content, tracking progress, generating reports, and standardizing the training experience are exactly the kinds of outcomes we aim to support and it’s great to know this has translated into stronger academic control and more efficient course management for your teams and partners.

We also appreciate your honest feedback around customization and multi-tenant user navigation. Insights like yours are incredibly valuable in helping shape our roadmap and future enhancements.

Thank you again for your trust in Open LMS and for being part of our Open LMS family. If you ever want to explore configuration options or share more feedback, our team is always happy to connect!

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Straightforward Implementation, Useful Features, and Really Helpful Support"
What do you like best about Open LMS?

There are many useful features we can rely on, and the implementation process is straightforward. The customer support team was also really helpful whenever we needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

There isn’t much to dislike about it. However, we would appreciate more improvements soon for open engine reports, especially more options for choosing graph colours. It would also be great if the dashboard could offer different template sections, rather than only a vertical, per-item view. Review collected by and hosted on G2.com.

Response from Grety Gulyas of Open LMS

Thank you for sharing your experience with us. We appreciate you taking the time to provide such thoughtful feedback. It's great to hear that the features within Open LMS, along with the implementation process and support from our team, have made a positive impact for you.

We're grateful for your suggestions on improving Open Engine reports, dashboard flexibility, and bulk user management. Feedback like yours plays an important role in shaping how we continue to enhance the platform.

We value having you as part of the Open LMS community and look forward to continuing to support your goals.

Verified User in Education Management
AE
Small-Business (50 or fewer emp.)
"Customizable and adaptable to my needs as a client only if they are of high priority, otherwise not."
What do you like best about Open LMS?

That can be customized according to some needs I have as a client. Review collected by and hosted on G2.com.

What do you dislike about Open LMS?

If I need to make an adjustment or configuration that is not a priority for others, they don't take it into account, and to have it considered, it's very tedious to have to post in several places to see if they already consider my request as more important. Review collected by and hosted on G2.com.

Response from Katina Zinsmeyer of Open LMS

We’re grateful for your honest feedback! It’s great to hear that the platform’s customization has met many of your specific institutional needs.

We understand your concerns about the feedback process for new adjustments and how frustrating it can be when your specific needs don't align with broader priorities. We are working to make our roadmap more transparent and ensure every client's voice is heard more efficiently. We’re especially pleased that Open LMS remains a flexible tool for your programs. Your input is vital to our pursuit of excellence, and we’re excited to continue partnering with your institution in its growth. Thank you for being a part of the Open LMS family.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

Perceived Cost

$$$$$
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