--- title: LeadSquared Sales CRM Reviews meta_title: 'LeadSquared Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 302 reviews by the users' company size, role or industry to find out how LeadSquared Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 302 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # LeadSquared Sales CRM Reviews **Vendor:** LeadSquared **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 302 ## About LeadSquared Sales CRM LeadSquared is a Sales Automation SaaS platform helping 2000+ organizations globally to drive sales efficiency at scale. LeadSquared has built a global, best-in-class CRM platform that takes away the guesswork from sales execution and makes efficiency the focus of every customer interaction, no matter how complex the customer journey is. The software automatically captures leads from all your channels, manages them intelligently, and transfers them to the right teams (and people), ensuring zero lead leakage and zero missed opportunities. Businesses that have achieved growth with LeadSquared include higher education institutes, edtech, financial services, healthcare, and marketplaces, among others. The company is headquartered in Bengaluru, India, with a local presence, in the United States, the Philippines, South Africa, Australia, Singapore and Indonesia. ## LeadSquared Sales CRM Pros & Cons **What users like:** - Users praise LeadSquared for its **efficient lead management** , streamlining workflows and improving focus on priority leads. (36 reviews) - Users find LeadSquared Sales CRM to be highly **user-friendly** , simplifying lead management and enhancing productivity effortlessly. (29 reviews) - Users appreciate the **lead generation capabilities** of LeadSquared, effectively capturing and organizing leads seamlessly. (22 reviews) - Users value the **efficiency** of LeadSquared Sales CRM, as it streamlines workflows and automates tasks seamlessly. (17 reviews) - Users love the **intuitive interface** of LeadSquared, making lead management and follow-ups effortless and efficient. (16 reviews) - Time-saving (15 reviews) - Easy Tracking (14 reviews) - Users value the **automation and tracking features** of LeadSquared Sales CRM, enhancing lead management and sales productivity. (14 reviews) - Automation (13 reviews) - Simple (13 reviews) **What users dislike:** - Users experience **slow loading** times and delays during implementation, which can hinder overall efficiency and satisfaction. (12 reviews) - Users often experience **slow performance** with LeadSquared, particularly when managing large lists or navigating the interface. (11 reviews) - Users report a **steep learning curve** with LeadSquared, finding the system slow and certain features unintuitive. (10 reviews) - Users feel the **missing features** in LeadSquared hinder its competitiveness and can complicate usability and efficiency. (9 reviews) - Users find the **slow speed** of LeadSquared Sales CRM frustrating, particularly during extensive information loading and automation fixes. (9 reviews) - Users often face **technical issues** with slow performance and glitches, relying heavily on support for resolutions. (9 reviews) - Users find LeadSquared Sales CRM's interface overly **complex** , leading to confusion and a frustrating experience when using the mobile app. (8 reviews) - Users experience numerous **bugs** in LeadSquared’s mobile app, leading to frustrating functionality and sync issues. (7 reviews) - Users experience **lead management issues** with the mobile app, finding it difficult to navigate and book demos effectively. (7 reviews) - Limited Customization (7 reviews) ## LeadSquared Sales CRM Reviews ### 1. Simple, Time-Saving Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas G. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about LeadSquared Sales CRM?** It's simple and easy to use. It helps to keep the track of leads and sales. The interface is straightforward and simple and easy to work. I can find what I need quickly, and it really helps me stay organized and on top of my work. Also, it saves me time and makes my daily tasks way easier. **What do you dislike about LeadSquared Sales CRM?** Sor far it's working pretty good. If I had to say something, some more feature can be added however may be it may create some confuession and probably why it’s not too complicated. Overall, I like it and it helps me stay organized, so I’m happy with it! **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It helps me keep track of all my leads and follow-ups in one place. It saves time because I don’t have to remember everything myself, and I can see what I need to do next easily. I don’t miss out on any opportunities, and my work becomes more organized. Overall, it makes my job a lot easiere. ### 2. Simplifies Lead Tracking Across Multiple Channels **Rating:** 4.5/5.0 stars **Reviewed by:** Megha A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2026 **What do you like best about LeadSquared Sales CRM?** What I like most about LeadSquared Sales CRM is how it brings lead capture, lead assignment, and follow-ups into one platform. As a digital marketer, it helped me track leads generated from campaigns without relying on multiple spreadsheets. The automation for lead routing and activity tracking made it easier for the sales team to respond quickly, while the reporting dashboard provided useful insights into campaign performance and lead conversions. **What do you dislike about LeadSquared Sales CRM?** One drawback is that the interface can feel overwhelming for new users because of the number of features and configuration options. Some reports require additional customization to get the exact insights needed, and occasional loading delays can occur when working with large amounts of lead data. A more intuitive UI and simpler report creation would improve the overall experience. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM helps us manage leads from multiple marketing channels in one place and ensures they are assigned to the right sales representatives without manual effort. It improves follow-up tracking, reduces lead leakage, and gives better visibility into the sales pipeline. As a digital marketer, this has helped me measure campaign quality more accurately and collaborate more effectively with the sales team to improve lead conversion rates. ### 3. ₹1.5 lakhs gone. Zero ethics. Stay far away from LeadSquared. **Rating:** 0.0/5.0 stars **Reviewed by:** Akash G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about LeadSquared Sales CRM?** The product is capable of doing heavy workflows **What do you dislike about LeadSquared Sales CRM?** We paid them ₹1.5 lakhs. Roughly ₹50-60k as implementation fee and the rest for a 6-month license. What we got back was a masterclass in how NOT to run a B2B business. The software feels like it was built a decade ago and forgotten. A task that should take one click takes ten. The UI is bloated, the UX is ancient, and every basic action feels like dragging a brick uphill. Want to make a small change to your own flow? You don't get to. You raise an email request. Every. Single. Time. Their onboarding team set up our flow, gave us "training," and then disappeared into a ticketing system. The training was unusable. The setup was incomplete. The product was unworkable for our team. So we did the fair thing. We asked for a refund of only the unused license period and proactively offered to forfeit the entire implementation fee because their team had put in hours. We weren't trying to squeeze them. We were trying to part ways cleanly. Their response? A flat no. They knew our setup was incomplete. They knew we would never use the product. They knew we were offering them the implementation fee for free. And they still chose to pocket six months of license money for software we will never log into. That is not a pricing decision. That is a character decision. In B2B, your word is your product. CRM especially once you commit, switching is brutal. You are not just buying software, you are buying a partner. LeadSquared showed us exactly what kind of partner they are the moment money was on the table and good faith was tested. Choose a CRM you can trust. LeadSquared is categorically not that. I will never recommend them. I will actively warn every founder I meet. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Nothing ### 4. Streamlined Lead Management and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about LeadSquared Sales CRM?** I like how LeadSquared Sales CRM combines lead management, automation, and sales tracking into just one platform. It gives the sales team a clear view of where every lead stands and what actions we need to take. The lead tracking is very structured, making it easy to monitor the entire lifecycle from inquiry to conversion. Automated follow-up reminders ensure that leads don't get missed. I appreciate the lead distribution and assignment tools that automatically route leads to the right sales representatives. What I find most valuable is the visibility it provides; everyone can see the status of leads and opportunities in just one place. **What do you dislike about LeadSquared Sales CRM?** There are a few areas in LeadSquared Sales CRM that could be improved, especially in terms of processes where those are very complex. The interface can sometimes feel very cluttered when managing a large volume of leads and activities. Some bulk actions, which are not yet supported, need to be done as well. Customizing reports may require additional learning and training for the team. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to manage leads, track sales, and monitor customer journeys. It solves scattered lead management and inconsistent follow-ups by centralizing information. It automates tasks, provides clear pipeline visibility, helps prioritize prospects, and ensures fewer missed opportunities. ### 5. LeadSquared Sales CRM: Powerful Lead Automation and Pipeline Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Dinesh Reddy V. | Executive Data analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about LeadSquared Sales CRM?** What I like best about LeadSquared Sales CRM is its strong lead management and automation features. It helps sales teams track leads from capture to conversion, automate follow-ups, and prioritize high-quality leads, which improves productivity and conversion rates. The platform also provides real-time insights, integrations, and mobile access, making it easier for sales teams to manage their pipeline and close deals efficiently. **What do you dislike about LeadSquared Sales CRM?** One thing I dislike about LeadSquared Sales CRM is that the platform can sometimes be slow or laggy, especially when handling large workflows or opening multiple tabs. This can slightly affect productivity during busy sales operations. Some users also feel that certain advanced features and reporting options could be improved, and the interface could be more intuitive in some areas. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM solves the problem of tracking and managing leads efficiently. It helps automate follow-ups, organize sales activities, and ensures no leads are missed, which improves productivity and conversion rates. ### 6. Seamless Integrations, Robust Support, but UI Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about LeadSquared Sales CRM?** I appreciate that LeadSquared Sales CRM allows me to see all my records in a single view, which is also editable. This feature stands out as one of the best aspects. I also like that it integrates with all the leading tools like Apollo and Mailchimp, making data sync seamlessly possible. The intuitive UI helps me understand and analyze customer data better, aiding in decisions like revenue forecasting. The initial setup was pretty easy thanks to their useful support documentation and responsive customer support, which I really love. **What do you dislike about LeadSquared Sales CRM?** I think updating the records is a bit tough as the UI is not very user-friendly for updating the records. So anything that needs to be updated has a difficult approach, and you cannot see in real-time that your cursor is on the updating line. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM connects seamlessly with tools like Apollo and Mailchimp, synchronizing data effortlessly. Its intuitive UI helps me analyze customer data for revenue forecasting. I can view and edit all records together, and integrate with leading tools easily. ### 7. Efficient and User-Friendly CRM with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** ANKUR S. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about LeadSquared Sales CRM?** I like that LeadSquared Sales CRM is easy to use and offers good navigation, which streamlines my processes and helps me be more efficient, ultimately increasing revenue. I also appreciate the excellent service support. The quick support from the Customer Success Manager is valuable, as it helps to address issues quickly. The initial setup was easy, and the support during this process was good. **What do you dislike about LeadSquared Sales CRM?** Query support through the support ticket engine can be tiresome. It takes a lot of time to explain the issue in detail with screenshots and step-by-step instructions, and sometimes it takes a long time to get resolved. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM helps me get leads from various sources, aligns them with automations and workflows, and pushes them to teams for calling, leading to revenue conversion. It's easy to navigate, making me more efficient and closing gaps, with good support helping resolve issues quickly. ### 8. Complex Analytics Made Simple, Some Mobile Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Aniket V. | Senior Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LeadSquared Sales CRM?** I really like LeadSquared Sales CRM for its simplicity combined with complex analytics. It provides real-time data that helps me understand what's going on in sales and track employee activity. I appreciate the option to customize stages of the leads, which makes it a great choice for CRM. The initial setup was also very easy. **What do you dislike about LeadSquared Sales CRM?** There were some glitches while working on the mobile app, and sometimes it takes time to upload data in the CRM. When uploading a record through the mobile app, sometimes it would double update the same record or sometimes miss out on the record, so you need to check double every time while working through the mobile phone. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM for managing large chunks of leads and tracking sales in real-time. It simplifies CRM tasks with its simplicity, complex analytics, and customizable lead stages. ### 9. Smooth Lead Management, Needs Faster Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Sahil P. | Assistant Manager in Sales, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about LeadSquared Sales CRM?** I use LeadSquared Sales CRM daily in my work in the ed tech sales industry, and I believe it's one of the top CRM tools for managing business in a very easy way. It's excellent for smooth lead management and pin-to-pin data tracking. I like that I can track data very easily and efficiently, and it helps with business growth tracking, maintaining the sales funnel, and tracking employee productivity. As a sales manager, it allows me to manage correct data and monitor my team's performance effortlessly. Another thing I appreciate is that just one day of training is enough to understand how to use it. **What do you dislike about LeadSquared Sales CRM?** Sometimes the application gets down and needs an update to improve its running time. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I find LeadSquared Sales CRM excellent for smooth lead management, easy data tracking, and monitoring team performance efficiently. It helps maintain sales funnels and track business growth seamlessly. ### 10. Streamlined Sales Processes with Efficient Call Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sidharth N. | Csm, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2025 **What do you like best about LeadSquared Sales CRM?** I like the way LeadSquared Sales CRM captures data throughout all the stages of the sales process, from lead generation to successful qualification of leads. It's helpful that all this information is stored in a single dashboard. After a lead has been successfully created and the client acquisition is done, all activities and tickets can be recorded in the system. I find it to be one of the finest tools we've had. It's great that everything is available on a single screen, making the flow of data and work execution much easier for our sales team. **What do you dislike about LeadSquared Sales CRM?** No issues faced while using Leadsquared Sales CRM, so nothing to dislike **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM is fast and effective, recording calls to ensure transparency and allowing us to review and address any mistakes. It keeps all sales data, from lead generation to onboarding activities, in a single dashboard, simplifying our sales workflow. ### 11. Keeps Sales Organized and Easy to Manage from Lead Capture to Close **Rating:** 5.0/5.0 stars **Reviewed by:** sales S. | Co- Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about LeadSquared Sales CRM?** What I like most about LeadSquared is that it keeps everything organized without ever feeling complicated. From capturing leads to closing deals, the whole journey stays clearly visible, which makes my day-to-day sales work feel much smoother and easier to manage. **What do you dislike about LeadSquared Sales CRM?** I feel some features like advanced email tracking and deeper reporting could be improved. While the basics are strong, a few advanced capabilities are still missing **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared helps us solve the problem of scattered lead data. Earlier, leads were coming from multiple sources and it was hard to track them properly. Now everything is centralized, which helps us respond faster and improves our conversion rate. ### 12. Streamlined Lead Management with Robust Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about LeadSquared Sales CRM?** I like how LeadSquared Sales CRM makes lead tracking and follow-up easy, with automation helping our team stay organized and save time. It's easy to track leads and follow-ups in one place; the automation workflows are really helpful by saving a lot of manual efforts, assigning leads, sending follow-up reminders, and updating stages automatically. Lead tracking helps us clearly see where every prospect is in the pipeline, which makes follow-ups faster and improves team coordination. The initial setup was smooth and easy for our team to get started. **What do you dislike about LeadSquared Sales CRM?** Sometimes the interface feels a bit cluttered and certain reports or workflows can take time to set up and customize properly. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to manage leads, automate follow-ups, and track sales activities. It helps us keep track of leads properly, avoid missed follow-ups, and makes managing daily activities easier for the sales team. The automation workflows and lead tracking are especially helpful. ### 13. Amazing CRM with Smooth Integrations and Time-Saving Follow-Up Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Jithin G. | Technology Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about LeadSquared Sales CRM?** I’ve had an amazing experience with this CRM so far. It’s a great choice for businesses because it connects smoothly with other units like Marketing and the PMO. The best part for me is the follow-up automation—getting those morning emails helps me stay on track. On top of that, being able to send emails directly through the software saves me a lot of time every day. **What do you dislike about LeadSquared Sales CRM?** The UI is very slow, and it’s not user-friendly. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Because it integrates with our ERP and other units, I can rely on a single dashboard for everything. I’m able to follow the full journey, from the moment a lead is captured to when it becomes a project for the PMO team. There’s no more confusion between departments. ### 14. Strong Lead Management and Automation That Keeps Sales Teams Productive **Rating:** 5.0/5.0 stars **Reviewed by:** Ashwini A. | INSIDE SALES MANGER, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about LeadSquared Sales CRM?** What I like best about LeadSquared Sales CRM is its strong lead management and automation capabilities. It helps sales teams track leads efficiently, automate follow-ups, and manage the entire sales pipeline from a single platform. The mobile app and real-time activity tracking also make it easier for field and inside sales teams to stay productive **What do you dislike about LeadSquared Sales CRM?** he reporting could be more customizable, the interface could be more intuitive, and workflow configuration could be simpler for end users **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared helps us manage leads, automate follow-ups, and track sales activities efficiently. This improves productivity, reduces missed opportunities, and helps us achieve better conversion rates. ### 15. User-Friendly CRM That Excels in Sales and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gautham D. | Head of Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about LeadSquared Sales CRM?** Since 2019, I have been working with Leadsquared CRM at two different companies, and my experience continues through to 2025. My introduction to Leadsquared was at Unacademy, where I first learned to navigate and utilize the platform. Later, at PagarBook, I took on the responsibility of building and configuring the entire Leadsquared system from scratch. In my current role, I manage every aspect of Leadsquared, from daily operations to system creation and ongoing maintenance. It's notable that PagarBook is among the few organizations where the Leadsquared implementation was handled entirely in-house. I find Leadsquared to be a highly user-friendly solution, making it ideal for both sales and support teams. Its transparent and efficient workflow, from initial setup to full execution, leads me to consider it one of the top choices available. There customer support are quick and efficient and one of the best in the business. **What do you dislike about LeadSquared Sales CRM?** A couple of features would improve this CRM. They are currently working on it after my feedback. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Managing leads and tasks is straightforward with this tool. The mobile application is user-friendly for the field sales team, which makes it a highly efficient solution. ### 16. Efficient Lead Management, Needs Better Filtering **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh M. | Senior Director - AI Search, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about LeadSquared Sales CRM?** I really like how LeadSquared Sales CRM organizes all the details and features a follow-up trigger that's super helpful. Adding all the details in the follow-up trigger means I don't have to remember anything, and it automatically shows up in my feed. Also, the way it tracks the sales funnel is very impressive. **What do you dislike about LeadSquared Sales CRM?** I wish there was a filter to qualify and distribute leads into types such as warm lead, hot lead, or not that useful. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to generate and track leads, access details like contact info and schedules, and organize everything with follow-up triggers, so I don't forget anything. It automatically updates my feed, and its sales funnel tracking is impressive. ### 17. Empowers U.S. Sales with Streamlined Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Joshua L. **Reviewed Date:** February 01, 2026 **What do you like best about LeadSquared Sales CRM?** I really like LeadSquared Sales CRM's no-code sales automation for the U.S. market. The drag-and-drop automation builder is fantastic because it doesn't require any developer support, which allows our small U.S. team to build and tweak specific B2B sales automations easily. This includes CCPA-compliant lead captures and tailored follow-up sequences that only trigger during U.S. business hours, which is great for U.S. customer experience. High-intent lead prioritization features ensure that leads matching our ideal customer profile receive urgent attention, which has significantly cut manual admin work—75% reduction for our U.S. team. This enables our reps to focus 90% of their time on selling rather than updating spreadsheets or manually sending follow-ups. Plus, the initial setup of LeadSquared Sales CRM was incredibly straightforward and low-lift for our operations. **What do you dislike about LeadSquared Sales CRM?** I can't quickly pull a West Coast e-commerce client lead-to-close report or a state-level conversion rate dashboard. This makes it hard to identify high-performing U.S. markets for our Google Ads. We have to export raw data from LeadSquared to Google Sheets and build manual reports, which introduces human error and delays our data-driven decisions. I'd love to see pre-built U.S.-focused reporting templates and a simplified custom dashboard builder for non-technical users. Also, adding U.S. state-level data tagging would be great. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to centralize lead capture and auto-qualify leads, eliminating manual admin work and lead silos. It ensures prompt follow-ups, improving our lead-to-opportunity rate significantly. ### 18. Streamlines Sales Automation and Customer Conversation Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Rachna M. | Assistant Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about LeadSquared Sales CRM?** I like the way it automates the entire sales process snd keeping it in one place. It also has a process to track the locations and save the conversations sales had with the customers. **What do you dislike about LeadSquared Sales CRM?** Sometimes the CRM was quite slow and slightly complex to use when comes to handling large amount of data. Intital setup and learning curve had some ups and downs but we were able to use it smoothly. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Leadsquared sales crm mainly solves the problem of data, missing customer follow ups and inefficient sales process. Its gives us the platform where we can add, track and map the data within a single interface. ### 19. LeadSquared Sales CRM Makes Lead Management and Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about LeadSquared Sales CRM?** What I like most about LeadSquared Sales CRM is how easily we can manage leads and keep track of everything. The filters are also very helpful, because they let us quickly find and access the data we need. **What do you dislike about LeadSquared Sales CRM?** When I apply certain filters and export the data, it takes a while to fetch. It ends up consuming a lot of time overall, because I then have to use that exported data to update a sheet. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It helps me manage lots of data in a single place, which makes it easier to keep everything organized in one area. ### 20. User-Friendly CRM with Seamless Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Suhani B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about LeadSquared Sales CRM?** I had a good experience using LeadSquared Sales CRM. It was helpful for managing leads and organizing sales activities. It became easier to track customer interaction, schedule follow-ups, and ensure that no potential lead was missed. The interface is super easy and user-friendly, which makes it easy for the team to stay organized. It helps to keep all customer information in one place. The user-friendly interface of the CRM makes it easy to quickly access and manage leads without spending much time learning the system. Setup was quite smooth. **What do you dislike about LeadSquared Sales CRM?** Nothing **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM helps me manage leads efficiently, track customer interactions, and schedule follow-ups. Its user-friendly interface keeps my team organized and customer information centralized, saving time on learning the system. ### 21. LeadSquared: The Best B2C CRM with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** chitrasen m. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about LeadSquared Sales CRM?** I like that LeadSquared Sales CRM can be integrated with the user's platform, which helps track daily engagement. It even prompts us on what topic our cold call pitch should be, which really helps in converting customers from free classes to paid classes. I also appreciate the one-click call feature from LeadSquared, which saves a lot of time. The proper training module provided by the LeadSquared team on using the filters and creating a new lead was helpful. LeadSquared is the best CRM for B2C. **What do you dislike about LeadSquared Sales CRM?** For me it's a really good CRM. Maybe if we can add AI like ChatGPT. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to maintain all lead information, track their daily activity, and identify hot leads with its scoring system. It can integrate with user platforms, prompting us with call pitch topics and assisting in converting leads from free to paid classes. ### 22. High Lead Visibility for Focused Follow-Ups in LeadSquared Sales CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about LeadSquared Sales CRM?** The best thing about Leadsquared Sales CRM is that it gives high visibilty of the entire business via the leads present in the leadsquared account dashboard which helps in focused follow ups with the leads who are the prospects and hence, leadsquared is a very effective crm for filtering propective leads and providing a good business visibility of the present leads. **What do you dislike about LeadSquared Sales CRM?** The user interface is not very modern as well as the features of leadsquared crm at times are extremely slow to function, so the downsides are the outdated user interface and the slow processing of the functionalities which can save a lot of time. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Leadsquared is solving a big problem of lead data management and reaching multiple prospective leads at one go without much hassle. The crm has good features which can help provide a report of the entire leads present in the dashboard and with the features present in leadsquared, we can actually filter the leads and reach out to them strategcially with the right time which gives us an edge over those who are not using leadsquared crm. thus, in sales, leadsquared crm is giving a businesss overview of the present market and providing the platform where one sales representative can effectively reach the customer who are prospects and need to buy the product. ### 23. Automated Analytics Reports That Save Time **Rating:** 4.5/5.0 stars **Reviewed by:** MD F. | Data Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about LeadSquared Sales CRM?** Its automated generated Report sections in the Analytics tab **What do you dislike about LeadSquared Sales CRM?** Sometimes, they help you little late when some issues arise **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** As, we are getting leads from multiple sources like google Ads, LinkedIn Campaign, Organic, but Leadsquared allows to integrate multiple platforms to it so leads stored in one place which helps us to maintane the data, analyze and decide accordingly ### 24. User-Friendly CRM with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ghazanfar F. | Sr. Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2025 **What do you like best about LeadSquared Sales CRM?** I find LeadSquared Sales CRM very easy to use, even for someone who might not be very tech-savvy, they can pick it up quickly. The best part is you can easily undo updates, which is a handy feature. The interface is nice, and even though it might seem overwhelming at first, as you keep working on day-to-day activities, it becomes easier and more comfortable to use. I like that there's a reminder feature for follow-up calls, which helps in managing leads efficiently. I also appreciate that the initial setup was quite easy, and everything worked perfectly. **What do you dislike about LeadSquared Sales CRM?** I couldn't find data availability and call recordings on LeadSquared, which Salesforce offers. It would be nice to have email tracking as well, like in Salesforce. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM for managing sales calls and lead updates. It's easy to use, even for beginners, and allows quick learning. The platform is excellent for follow-up reminders and tracking leads efficiently. ### 25. Automated Workflow Excellence with Room for Speed Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Ishu G. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about LeadSquared Sales CRM?** I use LeadSquared Sales CRM mainly to track leads, manage follow-ups, and keep my pipeline organized. The best part is how it reduces my manual work; reminders, tasks, and lead stages are all neatly aligned, so I don’t forget anything even on hectic days. The mobile app is actually helpful too; I can quickly update lead status right after a call or meeting. I really appreciate the automated reminders and the way it shows lead priorities, which honestly make my day much easier. I also like that once you set up the workflows, the system quietly does half the job for you in the background. It feels like having a small assistant reminding you of what to do. Overall, it brings a lot of discipline into my sales routine without making things complicated. The priority tags help me focus my energy on the right leads and definitely improve my strike rate. It's easy to install as well. **What do you dislike about LeadSquared Sales CRM?** One thing that could definitely improve in LeadSquared is the overall speed and responsiveness. Sometimes the system feels a bit laggy, especially when switching between lead pages or updating fields. Compared to Zoho CRM, I’ve noticed that simple actions like editing a lead or updating a stage take a few extra seconds, which adds up when you’re doing it dozens of times a day. Another thing is that certain updates don’t reflect instantly you click “save,” and it feels like the system takes its own sweet time to refresh. When you’re working in a fast-paced sales environment, that delay can be a little frustrating. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to track leads and manage follow-ups, reducing manual work with neat organization. Automated reminders and lead priorities guide my day, improving consistency and conversion rates. The mobile app and automation workflows save time, making sales tracking efficient. ### 26. Empowers Sales Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Sanchit J. | sales manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about LeadSquared Sales CRM?** I like that LeadSquared Sales CRM offers different lead status options, which help keep a lead organized based on the work done. It helps in separating hot leads from other leads efficiently. The reports dashboard is another feature I appreciate as it provides a clear picture of performance and helps in planning further steps. I also found the initial setup to be easier, which was a pleasant surprise. **What do you dislike about LeadSquared Sales CRM?** The interface can be improved like it should look easy to navigate and catchy. By easier to navigate, I meant that the new user should be able to perform tasks efficiently from day one. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to manage leads, track progress, and monitor the sales team. It simplifies lead tracking, updates lead status based on activities, and provides a clear sales pipeline picture. The reports dashboard helps me understand performance and plan further steps. ### 27. Keeps All Lead Details Organized—Payments, Activities, Docs, and Call Logs **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind N. | Admission Counsellor, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about LeadSquared Sales CRM?** It helps me keep track of all lead details and lead tracking, including payments, activities, documentation, call log details, and everything else. I can integrate multiple software tools into the CRM, and it also helps with every reminder. **What do you dislike about LeadSquared Sales CRM?** I don’t have anything to dislike about it, and it works very smoothly. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** This CRM helps me track all lead details and set follow-up reminders for every lead. It keeps all information up to date, and overall it works very smoothly. ### 28. Easy-to-Use CRM That Keeps High-Volume Sales Teams Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Prayas D. | Project Manager, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2026 **What do you like best about LeadSquared Sales CRM?** LeadSquared Sales CRM is easy to use and well-suited for high-volume sales operations. Its lead management, automation, and activity tracking features support frequent use and help sales teams stay efficient. **What do you dislike about LeadSquared Sales CRM?** Advanced customization and reporting are limited. Complex workflows often require support intervention, integrations can be rigid, and customer support response time varies during critical operational issues. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It centralizes lead and activity management, automates follow-ups, and enforces sales discipline. This improves agent productivity, reduces lead leakage, and provides better visibility into pipeline and performance. ### 29. Seamless Lead Management and Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Aniket V. | Head of business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about LeadSquared Sales CRM?** I like LeadSquared Sales CRM for its comprehensive features and lead management. It helps us with managing leads, daily tasks, follow-ups, reports, and provides excellent analytical capabilities. It's the best CRM I've worked on so far. I also appreciate how it allows customization of the sales flow to match the organization and enables real-time tracking of associates. The initial setup was very easy. **What do you dislike about LeadSquared Sales CRM?** Everything was fine with the software, but I think LeadSquared should integrate AI, as competitors are using it. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared Sales CRM managed our huge inflow of leads from campaigns, streamlining everything smoothly. It provides comprehensive features, lead management, and analytical reports, allowing customization of sales flow and real-time tracking of associates. ### 30. Centralized Lead Management and Smart Routing Boost Client Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Tanish K. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about LeadSquared Sales CRM?** Centralized lead management which is the big advantage also smart lead routing and also proof and reportingfor clients which is beneficial for business client trust. **What do you dislike about LeadSquared Sales CRM?** Initially setup is complexwhich takes time and also requires CRM expertise and also high maintainance needed so dedication requires and costly andcomplex for early stage enterprise. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It scattered leads everywhere which solves problems like lead lost ,confusion and complexity and also due to it's auto reminders we are able to replied on time and also automation and integration also saves lot of time and cost. ### 31. User-Friendly CRM with Stellar Auto Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Faheem K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about LeadSquared Sales CRM?** I use LeadSquared Sales CRM for the auto dialer, and I really like its user-friendly interface. It keeps a good track of lead management and provides real-time analysis of leads. The auto dialer saves a lot of time without causing any disturbance, and it's easy to handle, which helps us generate a lot of good leads for our business. The initial setup was very easy as well. **What do you dislike about LeadSquared Sales CRM?** Nothing **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM for auto dialing and lead management. It's user-friendly, saves time without interruptions, and provides real-time analysis of leads, helping us generate a lot of good leads for our business. ### 32. Effortless Lead Management and Automation Boost Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about LeadSquared Sales CRM?** What I like best about LeadSquared is how easy it is to manage and track leads in one place. The automation helps reduce manual work by assigning leads and sending follow-ups automatically. It keeps marketing and sales aligned with clear lead status and activity history. The dashboards are useful for quickly checking performance and priorities. Overall, it makes day-to-day work more organized and efficient. **What do you dislike about LeadSquared Sales CRM?** What I dislike about LeadSquared is that sometimes the system can be slow, especially when loading large lists or switching between screens. Some features are not very intuitive at first, so it takes time to learn them. The mobile app can feel a bit limited compared to the desktop version. A few more easy integrations with other tools would be helpful. Overall it works well, but these things can be improved. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared helps solve the problem of losing track of leads and follow-ups. It keeps all lead information in one place and reminds me to take action on time. Because of this, our team doesn’t miss important touchpoints and can respond faster. It also helps us see which campaigns are working, so we can focus on what brings better results. Overall, it has made managing leads much easier and more organized. ### 33. Powerful CRM with Customization Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Suraj V. | Business Analyst, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about LeadSquared Sales CRM?** I find LeadSquared Sales CRM beneficial because it greatly facilitates information sharing and the generation of insights, particularly after creating master files. This efficiency in processing and sharing data with clients has been invaluable. Furthermore, the tool’s capability to connect with other systems, such as the MYO and other dialers, significantly enhances the dialing process, allowing seamless interaction with customers and streamlining sales operations. I really appreciate the tool's ability to download tagging dumps, enabling me to check customer interactions and effectively classify sales and non-sales business based on tagging. This feature helps in organizing vast amounts of data into meaningful insights, which are crucial for sales strategy formulation. Overall, these functionalities promote a more organized workflow, ensuring that everything I need is at my fingertips. **What do you dislike about LeadSquared Sales CRM?** I find the report customization challenging as it was initially difficult to tailor the data to our needs. There is a significant missing element in the CRM reports, specifically the inability to view all interactions with a customer. This means that if a customer connects multiple times, the report only shows the interaction from the last call. This lack of complete interaction history limits the ability to track attempts made for customer conversion or denial. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM to download and classify customer interactions, connect with dialers, and efficiently share insights with clients, enhancing our sales processes. ### 34. A Smart CRM for Modern Sales Teams" **Rating:** 4.5/5.0 stars **Reviewed by:** Prabhat S. | Sales Head, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about LeadSquared Sales CRM?** The best thing about LeadSquared is how easy it makes it to manage and follow up with leads. You can set it up so that it automatically sends emails, assigns leads to team members, and reminds you to follow up — all without having to do everything manually. This saves us a lot of time and helps us reach out to customers faster. It’s also really easy to use. Even if someone is new, they can learn how to use it quickly. One feature I really like is that it shows what each customer is doing — like if they opened an email or visited our website — so our sales team knows who to focus on. Another good thing is that it works well with other tools we already use, like email and WhatsApp, so everything stays connected. Easily Implement. Good Customer Support. Daily Using. **What do you dislike about LeadSquared Sales CRM?** Sometimes, the system runs a bit slow, especially when there’s a lot of information to load. It can be a little frustrating when you're in a hurry. Also, there are many features, which is great, but it can be confusing at first. You might need someone to explain how to use everything properly. The mobile app is helpful, but it doesn’t have all the options that the computer version has. So if you’re working from your phone, you might feel a bit limited. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Before we started using LeadSquared, it was hard to keep track of all the people who showed interest in our business. Sometimes we forgot to call them back or reply to their messages, and we lost good customers because of that. Now, with LeadSquared, everything is in one place. It reminds us when to call or message someone, and sometimes it even sends messages by itself. So we don’t forget or miss anyone. It also shows us which people are really interested — like who opened our emails or visited our website — so we know who to talk to first. In short, it saves us time and helps us get more customers by keeping us organized and on top of things. ### 35. A powerful and intuitive CRM for streamlined sales operations **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj . | Manager – Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about LeadSquared Sales CRM?** LeadSquared Sales CRM stands out for its simplicity and customization. The platform is incredibly user-friendly, making it easy for new users to onboard quickly. One of the best features is the smart automation workflows — they save a lot of time and help ensure follow-ups never fall through the cracks. The lead capture from various channels (website, email, phone, campaigns) is seamless, and tracking lead stages is visually effective. Additionally, the mobile app is highly responsive and helps our field team stay updated in real-time. **What do you dislike about LeadSquared Sales CRM?** While the platform is quite robust, the reporting module could use some improvement. Custom report creation can be a bit tricky and time-consuming, especially when trying to filter or group data across multiple parameters. Some integrations (like third-party calling solutions) require technical support, which may slow down implementation. Also, real-time syncing occasionally lags in high-volume data uploads, which could affect large-scale campaigns. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared helps streamline our lead nurturing process, ensures no follow-up is missed, and provides complete visibility into the sales pipeline. It has significantly improved lead conversion rates by automating repetitive tasks and providing timely reminders. It also helps in tracking field sales activities and understanding performance trends across teams. The ability to centralize communication from multiple channels (email, phone, web forms) has reduced manual efforts and improved response times. ### 36. Strong and Very Usefull tool for database management and CRM as welll **Rating:** 4.0/5.0 stars **Reviewed by:** Nirbhay M. | BDE, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about LeadSquared Sales CRM?** i mostly like its lead management and end to end flow for my better user experience **What do you dislike about LeadSquared Sales CRM?** mostly for new user who are new to this software they need training support for using things **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** its database management its complete solution for my better time management ### 37. Customised Workflows and Seamless Integrations Make It a Standout **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek A. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about LeadSquared Sales CRM?** Customised Workflow, Easy to use, Easily integrates with other software using UDC, lead distribution. **What do you dislike about LeadSquared Sales CRM?** If the automation is bigger, then it takes time to open the automation to edit it. Speed issue, sometimes it is very slow. Reports limitations and the maximum time it is showing a timeout error. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It helps us lead nurturing, track sales team performance, and identify any missed follow-ups. Then, we can easily churn those leads using automations. ### 38. Nocode WhatsApp Automation in Minutes, but Initial Setup Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about LeadSquared Sales CRM?** if lead fills this form and is from Mumbai, assign to non-tech and send a WhatsApp template in minutes. No developer needed. That's rare. **What do you dislike about LeadSquared Sales CRM?** Difficulties with the initial setup, indicating a potential gap in understanding specific business cases **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** No prospects are lost, and all lead data like calls, emails, activities, is in one place, ensuring a complete view of the customer journey ### 39. easily using and helping for our working and clients **Rating:** 5.0/5.0 stars **Reviewed by:** Aayush G. | sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about LeadSquared Sales CRM?** smothly work and easily work and it helping for me. gratefully use **What do you dislike about LeadSquared Sales CRM?** it that nothing about dislike for my side because no reson for dislike **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** helping of lead searching and working for easily also mobile and from used ### 40. Generates More Leads Than Daily Phone Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Ingrid T. | legal assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about LeadSquared Sales CRM?** it allows us to get a lot more leads than an everyday basis phone calls. **What do you dislike about LeadSquared Sales CRM?** It is a little complicated to use. Customer service is not as good either. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It benefits us because we get to generate more leads day by day. ### 41. Senior Data Analyst **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat B. | Senior Data Analyst - Level 4, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about LeadSquared Sales CRM?** LeadSquared automatically classified and scored leads based on their likelihood to convert and routed high-priority leads to the most experienced agents. The platform sent instant autoresponder emails and allowed agents to follow up quickly through integrated mobile apps. **What do you dislike about LeadSquared Sales CRM?** delays in implementation and slow responses or insufficient help from customer support, especially after the sale is completed. Some experienced frequent changes in support representatives or developers during onboarding, leading to confusion and extended setup times **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** often lost out on potential conversions because leads from the website, calls, and social media were scattered and sometimes went unnoticed or were followed up too late. With LeadSquared, all leads are automatically captured in one place, scored based on engagement, and routed to the right salesperson for follow-up. ### 42. Seamless Lead Management and Sales Boost with Lead Squared CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil Kumar T. | Inside sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about LeadSquared Sales CRM?** Lead Squared CRM is an excellent platform for managing leads, automating workflows, and boosting sales productivity. Its intuitive interface, fast performance, and powerful tracking features make daily operations seamless. The support team is responsive and helpful. Overall, it’s a reliable and efficient CRM for growing businesses. **What do you dislike about LeadSquared Sales CRM?** Sometimes it works very slowly. And it have glitches. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** old version is better ### 43. Sleek UI and Great User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Rakshith C P. | Head of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about LeadSquared Sales CRM?** The user interface and overall feel of both the app and the web version are good. **What do you dislike about LeadSquared Sales CRM?** At times, the app or site can become laggy and takes a bit longer to load, but aside from that, everything else works well. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Reaching out to potential clients, organising client data ### 44. The Best CRM with User-Friendly Options **Rating:** 5.0/5.0 stars **Reviewed by:** Kumar S. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about LeadSquared Sales CRM?** Its the best CRM software with user friendly options **What do you dislike about LeadSquared Sales CRM?** Old version is better than the new as it has most of the facilities in a user friendly manner **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Follow ups , cleans maintance and scheduling tasks in bulk over all the function is very easy to use ### 45. Super Easy to Use with All Reporting & Analytics in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed O. | business development executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about LeadSquared Sales CRM?** It is super easy, I've used as well as worked here so I know in and out of it. It is easily understandable, all the reporting and analytics in one place. **What do you dislike about LeadSquared Sales CRM?** Nothing as such. it is a little price sensitive, but easily negotiable! **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared is designed to handle common sales and marketing challenges ### 46. Excellent Filters and Smooth Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeeep R. | senior admission officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about LeadSquared Sales CRM?** The filters, navigation, updates, and Converse chat all contribute to the overall experience. Each of these features plays a role in making the platform more user-friendly and efficient. **What do you dislike about LeadSquared Sales CRM?** The pop-ups aren't very effective because they show up on other tabs too. This means we have to refresh the entire tab, which results in losing any data we've already marked. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** The platform offers effective lead generation features along with useful filters for lead sources. This combination makes it easier to find and manage high-quality leads. ### 47. Automation and Tracking That Transform Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Riyas A. | Assistant manager- Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about LeadSquared Sales CRM?** The automation and tracking features are a game changer — from capturing leads to nurturing them through personalized campaigns, everything feels smooth and efficient. **What do you dislike about LeadSquared Sales CRM?** There’s a slight learning curve when it comes to customization, and the mobile app could be a bit smoother. Apart from that, it works well for most day-to-day needs. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** It’s solving the problem of scattered lead management. Now all our leads, communications, and follow-ups are in one place, helping us stay organized and improve response time. ### 48. Easy to Use with Responsive Support That Delivers on TAT **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about LeadSquared Sales CRM?** I really liked the ease of use and the time the support team takes to resolve the issue. The TAT mentioned is the TAT offered. **What do you dislike about LeadSquared Sales CRM?** Although it is easy to use, it is rigid in terms of accommodating certain use-cases and integrations. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Lead Mapping and capturing leads from all sources to condensing it to one place ### 49. Efficient Lead Management with Follow-Up Ease **Rating:** 3.5/5.0 stars **Reviewed by:** Sridevi R. | Online Head, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about LeadSquared Sales CRM?** I like the follow-up notification feature in LeadSquared Sales CRM. It's important to correctly follow up to close a lead, and I feel this flow is correctly managed in LeadSquared Sales CRM. **What do you dislike about LeadSquared Sales CRM?** nothing as such **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I use LeadSquared Sales CRM for managing the leads pipeline and follow-up. It effectively manages the flow of follow-ups, ensuring that lead closures are handled correctly. ### 50. Exceptionally User-Friendly and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Anjali K. | inside sales executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about LeadSquared Sales CRM?** its a very user friendly and very easy to use also **What do you dislike about LeadSquared Sales CRM?** nothing to dislike about leadsquared its a very good crm **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** finding leads and main the filters are very simple ## LeadSquared Sales CRM Discussions - [can you add call software into it.](https://www.g2.com/discussions/can-you-add-call-software-into-it) - 1 comment, 1 upvote - [What is LeadSquared Sales + Mobile CRM used for?](https://www.g2.com/discussions/what-is-leadsquared-sales-mobile-crm-used-for) - 3 comments - [Is LeadSquared a good company?](https://www.g2.com/discussions/is-leadsquared-a-good-company) - 2 comments - [What is Mobile CRM and why is it important?](https://www.g2.com/discussions/what-is-mobile-crm-and-why-is-it-important) - 1 comment - [What are the other alternative of it](https://www.g2.com/discussions/what-are-the-other-alternative-of-it) - 2 comments, 1 upvote - [View LeadSquared Sales CRM pricing details and edition comparison](https://www.g2.com/products/leadsquared-sales-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+05%3A41%3A41+-0500&secure%5Bsession_id%5D=3c565614-e277-43d7-a38a-63ec1ea09884&secure%5Btoken%5D=3e70b469bcfc57519f0e29e569f2ef834d51896c00f9d61ec1953ac448f97ecd&format=llm_user) ## LeadSquared Sales CRM Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Ameyo by Exotel Cloud Contact Center](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [Exotel Customer Communication Platform](https://www.g2.com/products/exotel-customer-communication-platform/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Landingi](https://www.g2.com/products/landingi/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Lusha](https://www.g2.com/products/lusha/reviews) - [Metabase](https://www.g2.com/products/metabase/reviews) - [Mr. E by EasyLeadz](https://www.g2.com/products/mr-e-by-easyleadz/reviews) - [Oracle Netsuite Analytics](https://www.g2.com/products/oracle-netsuite-analytics/reviews) - [QR Lead Capture](https://www.g2.com/products/qr-lead-capture/reviews) - [Sales ABL](https://www.g2.com/products/sales-abl/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Tata Communications Kaleyra.ai](https://www.g2.com/products/tata-communications-kaleyra-ai/reviews) ## LeadSquared Sales CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Identification **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Data Capture** - Mobile - Websites - Social Media - Data **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Discovery** - Lead Management - Scoring/Ranking - Lead Context **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Analytics** - Export/Import - Reporting **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Mobile & Social** - Social Network Integration - Mobile User Support **Management** - Conversion Viability - Workflow **Administrative** - Integration - Employee Structure - Behavior Monitoring **Customization** - Forms - Personalization - Templates - Integration **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Platform** - Data Synchronization - Analysis **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top LeadSquared Sales CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,664 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,835 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)