---
title: Lawmatics Reviews
meta_title: 'Lawmatics Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 238 reviews by the users' company size, role or industry
  to find out how Lawmatics works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 238
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---

# Lawmatics Reviews
**Vendor:** Lawmatics  
**Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 238
## About Lawmatics
Lawmatics is the AI-powered legal CRM built by attorneys for law firms of all sizes, from solo practices to large multi-attorney firms, to automate client intake, respond to leads instantly, and win clients before competitors do. In legal, the first firm to respond wins. Most practices lose potential clients simply due to delayed follow-ups, unanswered inquiries, and intake processes that depend on someone remembering to act. Meanwhile, client data scattered across disconnected tools makes it nearly impossible to track where leads are falling off or why conversion rates stay frustratingly low. Lawmatics automates the entire journey from first contact to signed retainer, capturing leads, triggering instant follow-up sequences, and getting prospects onto the calendar faster than any manual process can. Once retained, client data flows directly into your case management software, with integrations across virtually every major platform, so nothing gets lost in the handoff. Lawmatics also runs targeted marketing campaigns and delivers dashboards that show which channels are driving consultations, so firms spend their budget on what works. Firms switching from Clio Grow, Law Ruler, Lead Docket, Keap, and Lawcus cite faster lead conversion, higher close rates, and marketing spend that finally produces measurable results. Rated 4.6 out of 5 stars across 228 verified G2 reviews in the Legal CRM and Legal Practice Management categories.



## Lawmatics Pros & Cons
**What users like:**

- Users appreciate the **automation features** of Lawmatics, enhancing efficiency and reducing lead loss through streamlined processes. (26 reviews)
- Users find Lawmatics to be **intuitive and easy to navigate** , streamlining client communication and workflow customization effortlessly. (26 reviews)
- Users commend the **responsive and helpful customer support** team of Lawmatics, enhancing user experience significantly. (16 reviews)
- Users value the **intuitive client management system** of Lawmatics for enhancing efficiency and nurturing client relationships. (12 reviews)
- Users commend the **rapid and collaborative communication** of Lawmatics, facilitating quick access to support and information. (11 reviews)
- Email Integration (9 reviews)
- Tracking (9 reviews)
- Efficiency (8 reviews)
- Organization (8 reviews)
- Updates (8 reviews)

**What users dislike:**

- Users experience **usability issues** with Lawmatics, finding the interface clunky and navigation unintuitive, impacting their efficiency. (9 reviews)
- Users express frustration over the **lack of customization** in Lawmatics, hindering efficiency and specific workflow adaptations. (6 reviews)
- Users find the **learning curve steep and confusing** , making navigation and initial usage quite challenging. (6 reviews)
- Users find that the **time-consuming setup and adjustments** of Lawmatics hinder efficiency in managing campaigns. (6 reviews)
- Users face **messaging issues** with Lawmatics, including missing prior client messages and lack of SMS filtering options. (5 reviews)
- Missing Features (5 reviews)
- Users experience **navigation issues** with Lawmatics, finding the interface clunky and unintuitive for managing workflows. (5 reviews)
- Users note the **complexity** of Lawmatics, requiring IT expertise and time to navigate its features and setup. (4 reviews)
- Poor Reporting (4 reviews)
- Users find the **billing issues** in Lawmatics frustrating, particularly with manual reporting and limitations on billable rates. (3 reviews)

## Lawmatics Reviews
  ### 1. Lawmatics Review 2022

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cameron V. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Lawmatics?**

I love how automations can make client intake seamless and easy for my team. The less time my team spends moving leads through the pipeline manually, the better.

**What do you dislike about Lawmatics?**

I wish the application was better connected to my practice management tool. Currently our team using Clio, and Lawmatics can only pass information to Clio and not the other way around.

**What problems is Lawmatics solving and how is that benefiting you?**

We were trying to solve the issue of losing leads/contacts due to them being located all over our team's tools. Now we have a single source of truth to store all client and lead data.

  ### 2. Good Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adrian W. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Lawmatics?**

I like the pipeline the most and how you can assign things to people

**What do you dislike about Lawmatics?**

I do not like how you cannot assign something to more than one person.

**Recommendations to others considering Lawmatics:**

Please take the time to learn the software.

**What problems is Lawmatics solving and how is that benefiting you?**

We can see in the notes what everyone has done for our potential new client.

  ### 3. Great product, looking forward to improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tabitha A. T. | Co Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2022

**What do you like best about Lawmatics?**

The automations and workflows are very convenient. It's easy to see at a glance where the kinks in the chain are.

**What do you dislike about Lawmatics?**

When it sends emails from Lawmatics they do not show up in our email sent folder so we can't 100% confirm they've actually been sent.

**Recommendations to others considering Lawmatics:**

Ask a lot of questions during your onboarding or hire someone on Fiverr to set up your automations and pipelines. Once everything is set up, it's amazing. But it is very time consuming on the front end.

**What problems is Lawmatics solving and how is that benefiting you?**

Consistent follow ups.

  ### 4. The best law firm software around!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geoff H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Lawmatics?**

The automation and reporting features are best in class.

**What do you dislike about Lawmatics?**

I wish there were pre-created "add-ons" that you could add to your account instead of having to custom create everything.

**What problems is Lawmatics solving and how is that benefiting you?**

We're doing a better job of tracking efficiency, utilizing automations to avoid human error, and increase productivity.

  ### 5. The onboarding help is amazing and helped me to see the real benefits of this system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about Lawmatics?**

The retainer agreement system is game-changing

**What do you dislike about Lawmatics?**

creating each of the emails. Trying to organize them so I know what comes next. That said they help with both...

**Recommendations to others considering Lawmatics:**

Take the time to learn about it at the beginning. Set a few days aside. Once you get it it is fairly straightforward, but there is a lot to digest at first. The onboarding team was very helpful.

**What problems is Lawmatics solving and how is that benefiting you?**

The length of time of getting a new client.

  ### 6. Great Software for Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2022

**What do you like best about Lawmatics?**

A user-friendly system that creates easy to manage data and profiles for incoming business. So glad that we implemented it in our business

**What do you dislike about Lawmatics?**

No complaints! All the features are easy to manage

**Recommendations to others considering Lawmatics:**

If you need a way to facilitate/track incoming clients, it is a great software!

**What problems is Lawmatics solving and how is that benefiting you?**

It helps consolidate incoming leads to ensure that we have the appropriate information in one place to reach people.

  ### 7. Lawmatics review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Lawmatics?**

All information is located in one place.

**What do you dislike about Lawmatics?**

No major downside. A few minor improvements -  I would prefer to see the date a file is created.  It seems every time it is downloaded, the download appears at the top of the file list.  
Also, once you submit a questionnaire, the system takes you out of the client so you need to go back into the client to add information, notes etc.

**What problems is Lawmatics solving and how is that benefiting you?**

Greater efficiency

  ### 8. Lawmatics is focused squarely on client service, which we love because we love our clients.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimberly P. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Lawmatics?**

Client support responsiveness is top notch

**What do you dislike about Lawmatics?**

Challenge of differentiating individual and company clients

**What problems is Lawmatics solving and how is that benefiting you?**

We are bringing the CRM and law firm management together under one roof for the first time since starting the firm 8 years ago.

  ### 9. Good System and GREAT Support Staff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Lawmatics?**

The support team and onboarding team at Lawmatics are a huge help. They guide you through the process and answer questions quickly and efficiently through videos and tutorials.

**What do you dislike about Lawmatics?**

Some things are a bit buggy and need to be ironed out as you build your system, but for the most part, things work well, and if they do not, you can contact support to ask them to address anything that may not be working properly.

**What problems is Lawmatics solving and how is that benefiting you?**

Lawmatics is making it easier to follow up and manage new clients and enhance our customer experience. Things are smoother and less likely to fall through the cracks with tasks and notes easily accessed through the system.

  ### 10. Best legal CRM on the market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle A. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about Lawmatics?**

I love the user friendliness and the analytics!

**What do you dislike about Lawmatics?**

l would love to see a more robust client portal and also more ability for tracking fluctuating metrics in reporting.

**Recommendations to others considering Lawmatics:**

After searching high and low... Lawmatics was the best and most comprehensive software out there.

**What problems is Lawmatics solving and how is that benefiting you?**

We are able to  use Lawmatics as a legal CRM and also a practice management software which has helped us streamline a lot.

  ### 11. Awesomeness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2022

**What do you like best about Lawmatics?**

The platform is fully customizable and can be tailored made to the specific needs of your law firm.

**What do you dislike about Lawmatics?**

There is nothing I do not like about this platform.

**What problems is Lawmatics solving and how is that benefiting you?**

The whole intake process is solved with little manual work by maximizing Lawmatics' automation capabilities. We can provide a better onboarding experience for our clients by being more organized, having better follow up and follow through and getting them through our system faster. We have also seen an ability to retain more clients as well because we are much more efficient and well organized.

  ### 12. Lawmatics Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Lawmatics?**

One of the benefits of Lawmatics is that it is constantly improving, and adding more features.  The company is very receptive to its members, and the improvements they request.

**What do you dislike about Lawmatics?**

The amount of time and tech skills required are a barrier to entry, and to maximizing the usefulness of the system.

**Recommendations to others considering Lawmatics:**

none

**What problems is Lawmatics solving and how is that benefiting you?**

It is a nice database for collection of our office information.

  ### 13. Easy to collect and put information into the system. Hard to navigate after you put in.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Lawmatics?**

All information can be stored in one place

**What do you dislike about Lawmatics?**

Hard to download information once it was stored

**Recommendations to others considering Lawmatics:**

Lawmatics is a great program to store any kind of information, but not so great to search for it when you need it the most.

**What problems is Lawmatics solving and how is that benefiting you?**

All information about the client and his family in one place.  Time saver for busy attorneys and legal staff

  ### 14. Highly recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Lawmatics?**

Lawmatics has changed the way our law firm operates. It has streamlined many of our systems and automated many tasks that our staff members were previously performing on a daily basis. It is like giving each of our staff members an automated "assistant" that does tasks for them, once the required information is entered into Lawmatics. Outbound communication, reminders, and notifications are now happening automatically. A total game changer!

**What do you dislike about Lawmatics?**

There isn't really anything that I don't like.

**Recommendations to others considering Lawmatics:**

A great software that really improves efficiency and communication within a business.

**What problems is Lawmatics solving and how is that benefiting you?**

We have completely redefined our client intake process using Lawmatics. It saves us valuable time every single day -- and that is time our staff members can now put elsewhere to help our firm succeed.

  ### 15. A fantastic automation tool for law firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Lawmatics?**

The automation functionality. Lawmatics does a great job of combining custom forms, custom fields, e-sign, and automation.

**What do you dislike about Lawmatics?**

Little quirks here and there that I'm sure will eventually be fixed. Nothing major.

**What problems is Lawmatics solving and how is that benefiting you?**

I'm able to almost entirely automate my intake process and data tracking. I've been able to spend far less time sending emails and fiddling with numbers.

  ### 16. Easy and organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about Lawmatics?**

How easy it is for multiple people to input data

**What do you dislike about Lawmatics?**

Not being able to set priorities (vertically) in the pipelines

**Recommendations to others considering Lawmatics:**

It will get you hired-Easy to make notes, easy to check the progress of a potential new client.

**What problems is Lawmatics solving and how is that benefiting you?**

Client communication and being able to pick up a conversation where we last left off.

  ### 17. Makes everything easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lianet G. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Lawmatics?**

Lawmatics is excellent for the intake of new client matters and case management. It's users can custom make forms that adjust with their type of law and need.

**What do you dislike about Lawmatics?**

I would say the downside of lawmatics is not being able to create folders for different things in the file section. This would be helpful when keeping client's files organized.

**What problems is Lawmatics solving and how is that benefiting you?**

With lawmatics we can keep track of the different stages of a new client through the Pipeline from the initial intake all the way to hired. This has helped improve our firm as it is more manageable and keeps us on track.

  ### 18. invaluable part of my practice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim P. | Attorney/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Lawmatics?**

Immense time savings from vast automation potential.

**What do you dislike about Lawmatics?**

Really wish there was landing page capability, as well as the ability to make emails into webpages. It is clunky to sort through everything when you’ve created lots of assets. No way to search forms or custom fields (!!), no way to put automations, forms, emails, etc into folders. It can be extremely difficult to navigate a lot of content.

**What problems is Lawmatics solving and how is that benefiting you?**

Automated appointment reminders, meeting preparation and summary emails. It takes so much of the manual aspects of the client experience and makes them easy. 

Before I used Lawmatics, textexpander reports said it was saving me 4-5 hours a month. I bet with Lawmatics now, it has got to be over 10 hours a month in just delivering information and reminding clients of important things. 

It also helps me not have to remember to do things, and streamlines the effort to do them, which is priceless. For example, after a consult is over, I automatically get sent a form that prompts me to enter notes about the meeting, and jumps right to their matter.

  ### 19. Lawmatics is magic for your law firm

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Lawmatics?**

It automates everything so that you save so much time and effort on routine tasks, and it allows your to track data for your firm so that you can maximize your marketing efforts, spending, and case screening.

**What do you dislike about Lawmatics?**

The interface could be a little more user friendly for us technophobes. And I wish that there were a case management system.

**What problems is Lawmatics solving and how is that benefiting you?**

Drip campaigns, automations, tracking marketing efforts

  ### 20. Love Lawmatics!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Lawmatics?**

I love how easy the system is to use and all the different automations I can build

**What do you dislike about Lawmatics?**

I want it to integrate more with outside platforms such as Google Meet

**Recommendations to others considering Lawmatics:**

Everyone should have it

**What problems is Lawmatics solving and how is that benefiting you?**

Streamlining the way firms operate

  ### 21. Automation Masters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seth S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Lawmatics?**

Lawmatics is great with automation. They are one of the few legal software on the market that delivers when it comes to marketing automation. It is totally customizable.

**What do you dislike about Lawmatics?**

They are a young company and you can tell the future is bright. It may take a few months or years to get it all worked out.

**What problems is Lawmatics solving and how is that benefiting you?**

Lawmatics helps me sign up cases faster and it helps me notify my clients of what happens in their case more quickly.

  ### 22. Love Lawmatics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tonya C. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Lawmatics?**

Lawmatics is very customizable.  Law firms are able to create automations and workflows to meet their needs.  The lawmatics team is very responsive.  They are constantly striving to make the software better by listening to their customers.   We love having clients respond to our different automations positively.  We stay in contact with them, give them the care they need with automations.

**What do you dislike about Lawmatics?**

The e signature does not have automatic reminders.  However, you are able to create the reminders with automations yourself.  Currently it is not a law firm management program-  I look forward when it is.

**Recommendations to others considering Lawmatics:**

When implementing lawmatics, take time to really consider what you want to  accomplish.  There are so many options, take time to develop them well.

**What problems is Lawmatics solving and how is that benefiting you?**

I have streamlined my processes.  We now have 2 software systems instead of 8.  Our intake is automated with custom forms and follow up.   We have reduced the work load for our assistant from 35 hours/week to 10/week.  Each week I have excitement in figuring out new ways the program can help us and solve our needs.

  ### 23. Awesome Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about Lawmatics?**

It has completely transformed my practice. The software makes converting PNCs to clients very easy and saves quite a bit of time.

**What do you dislike about Lawmatics?**

There is nothing at the moment that I dislike.

**What problems is Lawmatics solving and how is that benefiting you?**

Following up with clients. Saving so much time.

  ### 24. Automation!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Lawmatics?**

Lawmatics streamlines our intake process so it's automated but still feels personal to each new potential client.

**What do you dislike about Lawmatics?**

I don't have much to say here! There is a lot to learn, I wish I utilized more of the features, but that's a positive IMO!

**What problems is Lawmatics solving and how is that benefiting you?**

Marketing automations, potential new client automations. Admin time saved is enormous. It pays for itself!

  ### 25. Enhanced Client Contact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dakota H. | Operations Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Lawmatics?**

We can use lawmatics to keep in contact with potential clients, and any contacts in our CRM with automated emails and texts. These have increased our client retention rate.

**What do you dislike about Lawmatics?**

They are a younger software, so they don't have as many features or integrations you may want. They are constantly improving their platform though.

**Recommendations to others considering Lawmatics:**

As long as you have someone who can get into the details of how lawmatics works, it is a great software to keep in contact and manage client intakes.

**What problems is Lawmatics solving and how is that benefiting you?**

We are solving the issue of clients feeling ignored or forgotten while we work to get back to them.

  ### 26. Amazing program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan O. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Lawmatics?**

The automation - we have 10 people at our firm, and could easily have 14-15 to do the same work without lawmatics.

**What do you dislike about Lawmatics?**

Not much, anything I dislike they do a great job on adding to the software over time.  So while nothing is perfect, I trust them to keep making it better and they do.

**What problems is Lawmatics solving and how is that benefiting you?**

Everything.  It literally runs 99% of my firm before the case goes to litigation with doc gen, workflows, tasks, kanban board and of course the tracking of the marketing we do.

  ### 27. Lawmatics is Great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Lawmatics?**

The Organization is wonderful. Never miss an event again.

**What do you dislike about Lawmatics?**

Lawmatics will from time to time get out of sync with updating itself.

**What problems is Lawmatics solving and how is that benefiting you?**

I have benefited from the pipelines, and all the automation one can make.

  ### 28. Lawmatics is great and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Lawmatics?**

Well organized and easy to see matters associated with one client

**What do you dislike about Lawmatics?**

Daily tasks are not the easiest to view and review

**What problems is Lawmatics solving and how is that benefiting you?**

Lawmatics assists with organizing client matters easily

  ### 29. Great tool for organizing law matters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mylene V. | Client Care Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2021

**What do you like best about Lawmatics?**

Automations has saved us half of the time we should be working on something else with just a click of a button. It is very user-friendly and easy to navigate even for a new user.

**What do you dislike about Lawmatics?**

The program is still improving but it would be perfect if the billing part of the practice can soon be available.

**What problems is Lawmatics solving and how is that benefiting you?**

It is a great CRM tool to keep everything organized with the business, the clients and potential clients.

  ### 30. Streamlined and user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about Lawmatics?**

I like the look of the interface and that it is user-friendly.

**What do you dislike about Lawmatics?**

It snaps out of the task if you accidentally swipe your mouse to the right to quickly.

**What problems is Lawmatics solving and how is that benefiting you?**

We are consolidating our contacts in one place.  The ease of scheduling client meetings through their matters and all the information is integrated into Clio for seamless communications management.

  ### 31. An Incredibly Powerful Tool That's Constantly Getting Better

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ami Z. | Principal Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Lawmatics?**

The software is incredibly robust and intuitive. It is capable of replacing multiple other pieces of software. Meanwhile, it is constantly getting better. The development team is incredibly responsive and innovative.

**What do you dislike about Lawmatics?**

I have had a few complaints, but I have brought them up to the developers and they have solved them. Now my biggest complaint is that the software isn't yet a full case management system, but I hear that's coming.

**What problems is Lawmatics solving and how is that benefiting you?**

Intake is incredibly simple. Once a potential client contacts the firm they are on autopilot except for a few personal touches. This has replaced a traditional "intake coordinator".

  ### 32. Robust, yet personal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustyn C. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Lawmatics?**

Simply put, the possibilities of what you can accomplish with Lawmatics

**What do you dislike about Lawmatics?**

There isn't a whole lot that I dislike. The chief complaint I have, I suppose, is that it doesn't (yet) do the things it was never designed to do in the first place (like better billing features, for instance).

**What problems is Lawmatics solving and how is that benefiting you?**

Keeping better tabs on potential new clients and communicating better with current clients.

  ### 33. Perfect for my law practice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie Q. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about Lawmatics?**

Automation features, emails, calendar booking.   l love being able to see my entire practice in one place.

**What do you dislike about Lawmatics?**

needs a client portal, need to be able to schedule emails for a certain time or day

**What problems is Lawmatics solving and how is that benefiting you?**

saving time, more efficient and profitable practice

  ### 34. User friendly program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about Lawmatics?**

I appreciate the ability to upload my client Notes.

**What do you dislike about Lawmatics?**

I do not prefer the dashboard/home screen of the program.

**What problems is Lawmatics solving and how is that benefiting you?**

This program helps us with communication between different departments.

  ### 35. It is easy to navigate and the support team is quick to answer any questions or assist with bugs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Lawmatics?**

The support team, Anna is amazing and very responsive.

**What do you dislike about Lawmatics?**

There are some bugs that have yet to be fully developed, nothing major.

**What problems is Lawmatics solving and how is that benefiting you?**

Able to have a clean potential client management system.

  ### 36. The Leader of the Pack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Lawmatics?**

Innovative, friendly format streamlines providing excellent customer service and the support team at Lawmatics is Olympic-caliber

**What do you dislike about Lawmatics?**

There is really nothing that I dislike as their customer service is superb and Lawmatics is constantly improving. A fabulous product with spectacularly good support.

**What problems is Lawmatics solving and how is that benefiting you?**

Communicating with leads and converting them into satisfied clients.

  ### 37. Easily Up Your Marketing Game!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2019

**What do you like best about Lawmatics?**

Lawmatics is an excellent tool. You can build out relatively robust automations and it is easy to use. There is a bit of a learning curve, but their support and on boarding is absolutely fantastic. It has been very smooth working with the Lawmatics team and they are very responsive. The email builder is beautiful and intuitive. As a marketer for a law firm, Lawmatics has been the best move we've made! You have the capability to build out custom reports. It is great to use on top of Clio as a way to separate out clients who hire you and those who don't. It is easy to build out forms as well and they integrate with your website. Everything in Lawmatics makes sense. They are doing a wonderful job.

**What do you dislike about Lawmatics?**

Wish you could upload multiple logos or use it easier for more than one business, but there are simple work arounds, so not a huge issue. 

**Recommendations to others considering Lawmatics:**

Make sure you dive in and ask questions so you can understand all you have available to you. Also, make feature requests, they are great about taking feedback.

**What problems is Lawmatics solving and how is that benefiting you?**

Marketing and CRM software issues. Lawmatics is in the cloud, is easy to use, integrates with other tools, and has fantastic support. They are constantly adding new features, which is awesome. We have already seen improved work flow, ease in sending communications, and marketing is more streamlined and easier to track. We are also improving our office manager's efficiency and making her job of scheduling and tracking potential clients easier.

  ### 38. Robust and Powerful Lead Tracking and Conversion Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen S. | Principal Attorney & Counselor at Law, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2018

**What do you like best about Lawmatics?**

I most like the simplicity of function and elegance of design of Lawmatics.  It's easy to use after receiving a little help getting started from the on-boarding crew.  It tracks leads at every stage of the sales pipeline and allows for almost limitless options with what you can do with a lead either manually or automatically at each stage.  In short, it makes the lead generation and cultivation process very simple.  

**What do you dislike about Lawmatics?**

The only thing I dislike (and this is temporary) is that Lawmatics is still growing at this point.  It has so much potential though, and it will get there soon.  But currently, some features are not available.  

**Recommendations to others considering Lawmatics:**

Lawmatics is provides way more than just lead tracking.  If that's all you want, look elsewhere.  But if you want a platform that can track leads, show you the financial data behind lead generation and cultivation, and a whole more; then Lawmatics is the platform for you.

**What problems is Lawmatics solving and how is that benefiting you?**

Lawmatics solves the problem every single-business owner faces:  Keeping up with prospective clients/customers.  


## Lawmatics Discussions
  - [Cosmolex](https://www.g2.com/discussions/cosmolex) - 1 comment, 1 upvote
  - [What does Smokeball cost?](https://www.g2.com/discussions/lawmatics-what-does-smokeball-cost) - 1 comment
  - [Is Smokeball cloud-based?](https://www.g2.com/discussions/is-smokeball-cloud-based) - 1 comment
  - [What does Lawmatics do?](https://www.g2.com/discussions/what-does-lawmatics-do) - 1 comment

- [View Lawmatics pricing details and edition comparison](https://www.g2.com/products/lawmatics/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-22+20%3A01%3A32+-0500&secure%5Bsession_id%5D=5c2e793d-a585-421e-90a6-6d67d9ca2bad&secure%5Btoken%5D=d2357045c6411884c3175a806b7c0a157f31c0be42511d2019716fee780e2626&format=llm_user)
## Lawmatics Integrations
  - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews)
  - [Answering Legal, Inc.](https://www.g2.com/products/answering-legal-inc/reviews)
  - [Back Office Betties](https://www.g2.com/products/back-office-betties/reviews)
  - [Blazeo](https://www.g2.com/products/blazeo-blazeo/reviews)
  - [CallRail](https://www.g2.com/products/callrail/reviews)
  - [CARET Legal](https://www.g2.com/products/caret-legal/reviews)
  - [Client Chat Live](https://www.g2.com/products/client-chat-live/reviews)
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews)
  - [Confido](https://www.g2.com/products/confido/reviews)
  - [DecisionVault](https://www.g2.com/products/decisionvault/reviews)
  - [Egnyte](https://www.g2.com/products/egnyte/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Hona](https://www.g2.com/products/hona/reviews)
  - [iCal](https://www.g2.com/products/ical/reviews)
  - [Intaker](https://www.g2.com/products/intaker/reviews)
  - [Kenect](https://www.g2.com/products/kenect/reviews)
  - [Lawbrokr Storefront](https://www.g2.com/products/lawbrokr-storefront/reviews)
  - [LEAP](https://www.g2.com/products/leap/reviews)
  - [LEX Reception](https://www.g2.com/products/lex-reception/reviews)
  - [LiveAdmins](https://www.g2.com/products/liveadmins/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Ngage](https://www.g2.com/products/ngage/reviews)
  - [PracticePanther](https://www.g2.com/products/paradigm-practicepanther/reviews)
  - [Rocket Matter](https://www.g2.com/products/rocket-matter/reviews)
  - [Shared Contacts for Gmail](https://www.g2.com/products/shared-contacts-for-gmail/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews)
  - [Smokeball](https://www.g2.com/products/smokeball/reviews)
  - [VXT](https://www.g2.com/products/vxt/reviews)
  - [Wealth Docx®](https://www.g2.com/products/wealth-docx/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)

## Lawmatics Features
**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility
- Contact Management

**Sales Force Automation - Legal CRM**
- Task Management
- Contract Management
- Quote and Order Management

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Platform Additional Functionality - Legal CRM**
- Automation
- Messaging
- Dashboard
- Cloud

**Time & Billing**
- Time Tracking
- Payments
- Billing

**Marketing Automation - Legal CRM**
- Lead Management
- Marketing Analytics

**Customer Support - Legal CRM**
- Support Analytics
- Customer Portal
- Case Management

**Agentic AI - Legal Practice Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Reporting and Analytics - Legal CRM**
- Reporting

**Agentic AI - Legal CRM**
- Cross-system Integration
- Natural Language Interaction

## Top Lawmatics Alternatives
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews)
  - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)

