--- title: Lawmatics Reviews meta_title: 'Lawmatics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how Lawmatics works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 238 scale: '5' date_modified: '2026-07-17' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # Lawmatics Reviews **Vendor:** Lawmatics **Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 238 ## About Lawmatics Lawmatics is the AI-powered legal CRM built by attorneys for law firms of all sizes, from solo practices to large multi-attorney firms, to automate client intake, respond to leads instantly, and win clients before competitors do. In legal, the first firm to respond wins. Most practices lose potential clients simply due to delayed follow-ups, unanswered inquiries, and intake processes that depend on someone remembering to act. Meanwhile, client data scattered across disconnected tools makes it nearly impossible to track where leads are falling off or why conversion rates stay frustratingly low. Lawmatics automates the entire journey from first contact to signed retainer, capturing leads, triggering instant follow-up sequences, and getting prospects onto the calendar faster than any manual process can. Once retained, client data flows directly into your case management software, with integrations across virtually every major platform, so nothing gets lost in the handoff. Lawmatics also runs targeted marketing campaigns and delivers dashboards that show which channels are driving consultations, so firms spend their budget on what works. Firms switching from Clio Grow, Law Ruler, Lead Docket, Keap, and Lawcus cite faster lead conversion, higher close rates, and marketing spend that finally produces measurable results. Rated 4.6 out of 5 stars across 228 verified G2 reviews in the Legal CRM and Legal Practice Management categories. ## Lawmatics Pros & Cons **What users like:** - Users appreciate the **automation features** of Lawmatics, enhancing efficiency and reducing lead loss through streamlined processes. (26 reviews) - Users find Lawmatics to be **intuitive and easy to navigate** , streamlining client communication and workflow customization effortlessly. (26 reviews) - Users commend the **responsive and helpful customer support** team of Lawmatics, enhancing user experience significantly. (16 reviews) - Users value the **intuitive client management system** of Lawmatics for enhancing efficiency and nurturing client relationships. (12 reviews) - Users commend the **rapid and collaborative communication** of Lawmatics, facilitating quick access to support and information. (11 reviews) - Email Integration (9 reviews) - Tracking (9 reviews) - Efficiency (8 reviews) - Organization (8 reviews) - Updates (8 reviews) **What users dislike:** - Users experience **usability issues** with Lawmatics, finding the interface clunky and navigation unintuitive, impacting their efficiency. (9 reviews) - Users express frustration over the **lack of customization** in Lawmatics, hindering efficiency and specific workflow adaptations. (6 reviews) - Users find the **learning curve steep and confusing** , making navigation and initial usage quite challenging. (6 reviews) - Users find that the **time-consuming setup and adjustments** of Lawmatics hinder efficiency in managing campaigns. (6 reviews) - Users face **messaging issues** with Lawmatics, including missing prior client messages and lack of SMS filtering options. (5 reviews) - Missing Features (5 reviews) - Users experience **navigation issues** with Lawmatics, finding the interface clunky and unintuitive for managing workflows. (5 reviews) - Users note the **complexity** of Lawmatics, requiring IT expertise and time to navigate its features and setup. (4 reviews) - Poor Reporting (4 reviews) - Users find the **billing issues** in Lawmatics frustrating, particularly with manual reporting and limitations on billable rates. (3 reviews) ## Lawmatics Reviews ### 1. Amazing Customer Support, A lot to learn **Rating:** 3.5/5.0 stars **Reviewed by:** MD S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Lawmatics?** Lawmatics has truly revolutionized my practice with its user-friendly interface and powerful features. What sets it apart, however, is the exceptional customer support - responsive, knowledgeable, and always willing to go the extra mile. Their commitment to client satisfaction is undoubtedly Lawmatics' greatest asset, making the platform not just a tool but a reliable partner to our communications team, who are not legal experts. **What do you dislike about Lawmatics?** While Lawmatics has proven to be a valuable resource for my communications work supporting our Legal Clinic, I find the pathways for creating email lists and drafting emails to be somewhat clunky. A more streamlined approach in managing communication efforts, especially for non-sensitive information, would enhance the user experience and efficiency, making the platform even more user-friendly and effective. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics makes it possible for Equality Ohio's communincations team to engage our Attorney Referral Network and other supporters of our legal work. ### 2. Lawmatics allowed me to become more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Chris N. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Lawmatics?** Automations and customer service. I am able to create task and workflow to a high level of details - including communications, and follows up with clients and internally for processing a case. **What do you dislike about Lawmatics?** That is difficult to say, but if I had to say what could be better is a "timing" feature on automation and workflow based on dates. If there is a due date or event date, I cannot create an automation that occurs specifically x amount of days before it. **Recommendations to others considering Lawmatics:** It is good to know how to build at least a workflow - it is essentially like being given "legos" to build whatever you want with. Create your own custom fields, and combine them how you want for marketing, processing, data collection, data manipulation. They are only missing a calculating and timing feature as indicated previously. They have zapier integrations, so I am able to do all my calculations on a google sheet and then transmit the results to lawmatics, instead. Still no workaround for timing features. **What problems is Lawmatics solving and how is that benefiting you?** Automated follow-ups and marketing with clients. I am able to reduce the amount of time I have to spend communicating with clients and doing things manually, including sending out documents, collecting information on custom questionnaires, etc. The answers can trigger an automation based on a response. ### 3. Lawmatics is a well-designed and considered CRM, a rarity in legal tech **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Lawmatics?** Lawmatics is as good a CRM as many on the market that aren't specific to law, plus has features that make things easier for law firms. In my experience, most legal tech is outdated and cumbersomeโ€”so Lawmatics really stands out. Simple features like being able to automate messages that send to both a client and their spouse, or children, and CC the team are missing from generic CRMs. It's also surprisingly customizable, allowing you to add hundreds of custom fields with different types including a user lookup field (for employees) or a contact lookup field to relate contacts together. Their automation builder is colorful and simple to use, and it allows you to automate almost anything you'd need to do by hand in the tool. It has some nice built-in features like a "delivery window" where you can choose to do actions only during business hours. This type of functionality is either missing from other CRMs or would be a separate step like a "wait until". The open API is pretty comprehensive and allows you to automate even more complex workflows if needed. As a technologist that helps companies set up and use tools like this, I'm very impressed and hope Lawmatics will branch out to other industries in the future! **What do you dislike about Lawmatics?** There are a few bugs and underdeveloped features that are a little irksome, but the support team is really good at helping you find workarounds. A non-comprehensive list: - No native way to trigger an automation when a call is cancelled (I built a workaround with the API) - Having multiple call booking forms in one form seemed to cause issues, so we had to keep them separate. - Other than form automations, automations can only run once per contact or matter. There are many instances where you'd like an automation to be able to run multiple times if they meet the criteria multiple times. - Can't pre-fill their form fields with query parameters in a link, and UTM tracking doesn't work unless you embed one of their forms on a site vs. linking directly to it. - Renaming a custom field may break references to it in emails because it changes the merge tag too Most of these are things they say they're working on, but we'll see how that goes. Thankfully, the platform is powerful enough that you can circumvent most limitations you run into with the API or creative thinking. **What problems is Lawmatics solving and how is that benefiting you?** Automating workflows, reporting on the intake process, and case management. The team will tell you Lawmatics isn't necessarily built for case management, but it actually has really great features for this purpose. ### 4. Highly Recommend Lawmatics **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Lawmatics?** So many automations that are easy to use and implement. Their onboarding process is very smooth and I can't say enough good things about our representative, Admir Karamovic, who was so patient and knowledgeable about the entire software. **What do you dislike about Lawmatics?** I think the only downside of a standalone CRM is that it is different than your case management software, however, they have helpful intergrations with Clio and Filevine making that downside minimal. **What problems is Lawmatics solving and how is that benefiting you?** Automations and follow ups ### 5. Great CRM and Support **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Lawmatics?** Sending retainers and reminder is a great feature of Lawmatics. It is easy to resend a retainer if it has expired before being signed. The activity section keeps a timeline of all the communication in an easy way to monitor **What do you dislike about Lawmatics?** Creating the reports is not as intuitive as I'd like, but the support reps can set them up for you. **What problems is Lawmatics solving and how is that benefiting you?** Keeping track of follow ups with potential clients ### 6. Customization is Key **Rating:** 4.5/5.0 stars **Reviewed by:** Jen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Lawmatics?** The customization we've been able to implement. The onboarding process was educational, and my onboarding specialist (shout out Connor), was great in answering all my questions and helping me meet goals I set for transitioning from our previous platform to Lawmatics. The two-way texting agent is great for helping communicate with potential clients as well. **What do you dislike about Lawmatics?** I can't quite get the same grainular reports that I was able to get from the previous CRM, so it takes me a bit longer to generate my monthly reports for data and trend tracking purposes. **What problems is Lawmatics solving and how is that benefiting you?** Cost savings by removing 3rd party intermediator. Immediate ability to change ad copy, links, update attorney info, custumization, etc. Two way sms saved within each matter's record is helpful and allows us to send links to pay consultation fees. I don't use it to the exten that I should, but the ongoing education Lawmatics provides is great. The very timely tech and trouble shooting is great too! ### 7. I love this customizable CRM for the legal field. **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie T. | Legal Assistant/ Intake Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Lawmatics?** For the most part, your imagination is the limit here. It has saved me a surprising amount of time, emailing the routine intake emails to our clients, and the customizable reporting feature is amazing compared to what comes standard on my case management software. **What do you dislike about Lawmatics?** Unfortunately it doesn't integrate with my current case management software, or with Kenect, I'd like to receive all my texts in one place and wish it could automate the kenect texts. I believe this would work best for a firm where there is only one client per case, and where each client has no more than one case, or where clients don't share emails. That being said, there are plenty of work arounds. **What problems is Lawmatics solving and how is that benefiting you?** It's streamlining our intake process, and giving our firm a more professional look. The option to customize, and to automate the more recursive tasks have been pivotal in our client turnaround time. ### 8. Overall Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Lawmatics?** What I like best about Lawmatics is how robust it is. This will help us streamline our process and cut out a lot of work for our staff. The automations, custom forms, everything is great! Julia Anderson is our Account Manager and she has made ALL THE DIFFERENCE! She has a positive attitude, is very knowledgable and all around great to work with. There is absolutely NO way I'd have been able to figure this out without her! **What do you dislike about Lawmatics?** Because it's so robust, it's very overwhelming and daunting. **What problems is Lawmatics solving and how is that benefiting you?** our CRM and some marketing ### 9. Invaluable **Rating:** 4.0/5.0 stars **Reviewed by:** Micaela T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lawmatics?** Lawmatics is the most helpful site for collecting client intake information, billing, and keeping track of marketing. From the first inaction with the client to sending out their closing statements, Lawmatics makes everything so much easier. It has been a great asset to our company. **What do you dislike about Lawmatics?** Some downsides to Lawmatics are: - Automation: The timing on some automation is off or sometimes does not automate. - Features: Some features are not easily accessible. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics in a nutshell, solves the problem of tracking and onboarding new potential clients. Helping out intake crew provide a better client experience. ### 10. Lawmatics is great with streamlining and tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Lawmatics?** I like that I can run basically any report through Lawmatics that I want to! The reporting is a very easy tool to use. Another thing I like is how it shows the steps of client conversion in a clear timeline. **What do you dislike about Lawmatics?** I do not like how many steps it takes to do certain things. For example - 'closing' a matter. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics solves many problems, including everything with the intake process, note-taking, record-keeping, and into hiring / converting. ### 11. Best Legal CRM for your firm **Rating:** 5.0/5.0 stars **Reviewed by:** Ticora D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Lawmatics?** The robust automations, advanced integrations and communication features with clients. **What do you dislike about Lawmatics?** I wish there was card reader for credit card payments. Sometimes the payment function for LMPay is glitchy. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics solves my lead nurture/management and client management. I am able to seamlessly communicate with clients and provide updates without constant manual input. I am able to focus on building my practice and not administering the system. ### 12. With Ryan Brown on your team Lawmatics is the best Legal CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Juanita C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lawmatics?** Having one organized CRM platform to keep track of leads and hired clients. The customer support from our rep- James Brown. **What do you dislike about Lawmatics?** It doesn't integrate with Linker Studio for customized, detailed, and dynamic marketing data reporting. There's so much information, automations etc that needs to be done so a lot of leads get lost in the cracks. **What problems is Lawmatics solving and how is that benefiting you?** Having a centralized CRM platform for our intake/sales and marketing team to use. This has helped me track the leads and their marketing sources. ### 13. I recommend Lawmatics ๐ŸŒŸ **Rating:** 4.5/5.0 stars **Reviewed by:** Viktoria F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Lawmatics?** Lawmatics is a great tool for converting prospective clients into customers. I like the easy usable interface and during the setup the clear tutorial videos were great as well. **What do you dislike about Lawmatics?** I could not find chat window for asking the support. **What problems is Lawmatics solving and how is that benefiting you?** It helps to keep track the clients processes during the intake process, and reduces the time of the needed work when it is set up with automations. ### 14. Lawmatics is a great CRM platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Lawmatics?** The automation customization. Lawmatics recently introduced task features that have made productivity tracking easier for our firm. I enjoy working with the representatives Callie, Erika and Johanna. They quickly respond and provide great solutions whenever I have questions or need assistance. **What do you dislike about Lawmatics?** I wish Lawmatics calendar integration with Gmail worked better. Events on your Lawmatics calendar will not appear on your Gmail unless you use zap. **What problems is Lawmatics solving and how is that benefiting you?** Our intake process has changed tremendously by utlizing automations. Automations make it easier for our clients to sign and receive documents (eliminating paper). ### 15. We had an excellent implementation process. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Lawmatics?** I appreciated teh hands on training, the system that works, and the customer service **What do you dislike about Lawmatics?** The inability to see everything in each users profile from the admin settings to assist with setting up mail syns, notifications, and Zoom integrations. I have to get on a video call with the user and have them login so I can check on their profile settings when things are not setup properly or they didn't follow instructions. It is inconvenient. **What problems is Lawmatics solving and how is that benefiting you?** It has automated 90 percent of our intake process. That was huge for us! I like the Dashboard as it meets 95% of what we were tracking in excel. I love the CRM and marketing campaigns and reporting. ### 16. It's great as it is, but it is also always improving. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Lawmatics?** The platforme is pretty intuitive after you go through the inicial learning tutorials. It takes some time and effort to implement the platform if you were coming from some other CRM, but it was definetly worth the trouble. Our law firm uses it daily and it was very easy to train our team to get used to it and intregrate our tasks. All the time I see new helpful features appearing in the platform. Also, the customer service is very efficient and quick to help with any questions. **What do you dislike about Lawmatics?** There are some missing features that feel too necessary to be missing. With that being said, they're constantly adding new funionalities, so I imagine that in a few months that won't really be a problem anymore. **What problems is Lawmatics solving and how is that benefiting you?** They help manage leads, while also being an effective e-mail marketing tool. Our office used to have way too many leads left waiting because of the large number and the manual nature of our appointment scheduling. With lawmatics, we can keep in touch with properly tagged leads so we can always keep them interested and informed, according to wich stage they're in. Creating workflows with stages for leads to go through is very easy and works perfectly. Implementing a Lawmatics Form with a booking schedule and a a few questions made our appointments more efficient. Also, we're losing less leads because we can keep track of them more efficiently. ### 17. A Team that Gets Behind Me **Rating:** 5.0/5.0 stars **Reviewed by:** Sherlyn H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Lawmatics?** The customer service is so attentive. We had a horrible relationship and experience with a top competitor and have found this to be the complete opposite! The system is so easy to use and and the help is useful friendly. If you still need help, email and you will have an answer/guidance within hours. We have never waited more than a day for a response. The pri ing is very competitive as well. The only drawback is we didn't have them sooner! **What do you dislike about Lawmatics?** The system is so customizable but it could habe more intuitive functionality built in that could be customizable. I dont like feeling like I need to be a programmer. But I email and they send me a video showing g me what to do. Also there should be more control for the administrators over the users and matter settings. I dont like having to associate each matter 1 by 1 for each user. There should be a way to do it in bulk. **What problems is Lawmatics solving and how is that benefiting you?** One stop shop for case management and lead management. The pipeline e has help we d my practice grow and recoup lost opportunities ### 18. Our Intake Lifesaver - Why We Love Lawmatics **Rating:** 4.5/5.0 stars **Reviewed by:** Justin O. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Lawmatics?** Lawmatics has completed changed how we do intake for our law firm. A set it and forget it product, we've seen better conersion rates and engagement since we transitioned. **What do you dislike about Lawmatics?** Lawmatics is almost too customizable to a fault. I know we've only scratched the surface of what the program can do, but there is definitely a learning curve to understand how to structure the automations. Luckily, there is great service support. **What problems is Lawmatics solving and how is that benefiting you?** Intake and convernsion of clients. We previously did everything manually, but we found that simple things (like reminder messages) were falling through the cracks. Lawmatics is a great safety net to make sure hard-fought client leads don't get lost. ### 19. Time Saving Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Lawmatics?** I like the ability to save time by setting up atomations. **What do you dislike about Lawmatics?** There are limitations on sending emails with attachments to a single person. **What problems is Lawmatics solving and how is that benefiting you?** I love the automations and online forms. Having emails automatically sent to clients at each stage of their case is really helpful. ### 20. Experience with Lawmatics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Lawmatics?** The automations are very efficient, and clients like being informated through the automations **What do you dislike about Lawmatics?** I wish there was phone support, currently they reach back out to you through email. **What problems is Lawmatics solving and how is that benefiting you?** It is solving our document automations, and provides a secure portal for our clients to provide documents. ### 21. Lawmatics is cutting edge CRM software for entrepreneur law firm owners **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn H. | President/Attorney At Law, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** I absolutely love using Lawmatics as a CRM tool for my law firm. One of the main reasons why I appreciate it so much is because it allows me to track marketing sources and their ROI through its integration with CallRail. Additionally, the custom forms that can be embedded on different online platforms and websites are incredibly helpful in generating leads. Lawmatics also enables me to install cookies on my firm's website to track visitors, which is a useful feature. One of the most important features for me is Lawmatics' integration with MyCase, a case management software that my firm has been using for seven years. The seamless transfer of notes and files from Lawmatics to MyCase ensures that the client experience is smooth from intake to the legal team. I also appreciate that Lawmatics has great integration capabilities with Zappier and native integrations with other software services. As an entrepreneur law firm owner, I find Lawmatics to be an incredibly powerful tool for tracking marketing dollars and generating revenue. It allows me to see where my marketing dollars are being spent and which marketing channels are generating the most revenue. This capability is essential for the success of my business, and Lawmatics delivers it well. **What do you dislike about Lawmatics?** Some characteristics of Lawmatics are not favorable. The user interface, in some respect, is clunky, and it's not as intuitive as some other CRM software (notably Pipedrive or even Clio Grow) and slightly more cumbersome to add notes or files. But despite these issues, the integrations and ROI tracking remain superior to other CRMs. There is a lag sometimes on the Kanban board that visually shows the "pipeline" of leads in the sales process. Sometimes when matters get moved, the Kanban board has a delayed response to update the matter and reflect on the matter being moved in the pipeline. I would say that the SUPPORT team is very responsive to all of my inquiries and issues when and if I do experience technical difficulties. The training team has always made itself available to me. The developers keep improving the product every day. Many of these issues get resolved and addressed when they are brought to the support team's attention. Their customer support is some of the best I have experienced. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics helped solve our lack of integration from our CRM software to our CMH software with MyCase. It has also helped us better track marketing spending and ROI from our different lead sources. Quickly helping us determine our cost of acquisition for new clients. ### 22. My favorite support team ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Arianna M. | Marketing & Intake Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Lawmatics?** For anyone looking for a great, continuously improving client intake software, I will always suggest Lawmatics! I have never worked with a more helpful & attentive support team (shoutout Dakota!). No matter my issue, the team follows through on finding where the problem is, and even if they aren't able to provide immediate solutions, they always suggest other ideas or temporary fixes while they continue to work on it. They are also always open to hearing new ideas for integrations and new features! Monthly Deep Dives and regular webinars put on by the team keep users abreast of new functions and use cases for Lawmatics. **What do you dislike about Lawmatics?** The only downside is that it's still a pretty small tool, but to some, that's actually a good thing! I prefer to use a tool that does a few things well rather than many things poorly. So far, whenever there's a new feature, there's definitely a lot of trial and error involved, but the support team is very helpful in helping identify issues and providing solutions. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics makes a great solution to anyone looking to clean up their intake & client onboarding process. With an extremely user-friendly interface, the software is easy for anyone to learn. You can have multiple teams using different areas of the platformโ€“ intake can work in the CRM tab, marketing in the Marketing tab, leadership in the Insights tab, etc. Using custom forms, automations, booking forms, and many other features, you can eliminate SO much of the busywork involved with managing client intake, simplifying the process for team members as well as attorneys. ### 23. Ok **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Lawmatics?** I like the organization and visual aspects the best. **What do you dislike about Lawmatics?** The automations are a bit confusing at times. **What problems is Lawmatics solving and how is that benefiting you?** Organizing the incoming inquiries. It helps to see all of the new people that are inquiring about our sevices. ### 24. Amazing Tool and Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Huong P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** The software is definitely a great tool but I want to highlight the service and support. Every staff that I've worked with has been extremely helpful and responsive. It's been a great experience every interaction I've had with the Lawmatics team from webinars to one on one help. Keep up the great work! **What do you dislike about Lawmatics?** I wish the updates could come a bit faster but I do see progress with changes in the functionalities of certain features. Improvements on the calendar, please. And in analytics, if there's an ability to click on the marketing source number and find the associate matter. **What problems is Lawmatics solving and how is that benefiting you?** The automation saves our firm a lot of time from having to do many of the tasks manually. The "all-in-one" aspect of the system. We can do so many things in one place and not have to go to another website or software to invoice or collect data. ### 25. Good support, but a lot of support is needed as many functions are not user-friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Susan D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Lawmatics?** Customer support- my dedicated support person, Ryan, is awesome and works hard to resolve any issues and find solutions. **What do you dislike about Lawmatics?** I am good with figuring out programs on my own and using help files to perform functions I cannot figure out on my own, but with Lawmatics, many simple functions cannot be found without contact support as their help files are often insufficient or provide screenshots that do not coincide with the options in my account making it impossible to follow the instructions in the help file. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics is allowing us to automatize our intake process and follow up on leads. ### 26. Great for Organization and Generating Leads **Rating:** 4.0/5.0 stars **Reviewed by:** markell w. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Lawmatics?** I love the integrations with some of our other softwares. It is helpful to have automated systems in place to help move our client relationships along. **What do you dislike about Lawmatics?** If I had to chose a least helpful aspect I would say some of the tasks don't notify or link to specific clients as much as I would prefer. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics is solving our problems with gathering leads and making sure those leads are followed up with properly so they don't get lost in the shuffle. Due to this we have stayed more consistent with new leads becoming clients. ### 27. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Saidin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Lawmatics?** It has come a long way since I first used it. I love the AI text generation on emails, it makes it so much easier. **What do you dislike about Lawmatics?** Some of the navigation can be improved, but once you get used to it it's fine. **What problems is Lawmatics solving and how is that benefiting you?** Intake ### 28. Great onboarding assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Lawmatics?** Lawmatics' robust capabilities and amount of features is very impressive. **What do you dislike about Lawmatics?** Configuration of functions is not always as intuitive as it otherwise could be. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics is our go-to CRM for consultations and potential new client follow up. ### 29. Saves me time and makes me money **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Lawmatics?** The flexibility to make automations do so many different things; The ability to connect other apps through integrations and Zapier to make all kinds of things happen; The sky is the limit. **What do you dislike about Lawmatics?** I don't think of it as a dislike, but there is some time and effort involved in setting things up. I have found that it has been invaluable for me to do it myself, though. This way I can envision new workflows and automations more easily. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics keeps my 'before' unit perfectly. I can see all of my leads in one place, can quickly pull up relevant information and easily get an overview. My clients and potential clients are able to use the intake forms and scheduling app with no difficulty, which saves all kinds of time. ### 30. Lawmatics is the way to go... highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Jay Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lawmatics?** Great support staff, tech, and continuous development. **What do you dislike about Lawmatics?** Not much to dislike, I've had questions come up but they respond very quickly **What problems is Lawmatics solving and how is that benefiting you?** Automation, new marketing trends and tips, helpful emails, and niche-specific articles. ### 31. Lawmatics is Superior **Rating:** 5.0/5.0 stars **Reviewed by:** Kami H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** I am the marketing director for our firm and we use Lawmatics for a lot of the features that are offered, but I find it most helpful for my role to utilize features like setting up email campaigns, running reports and exporting, drafting drip campaigns and more. **What do you dislike about Lawmatics?** I wish the there were more integrations with Lawmatics that made it easier to plug in and go similar to the MyCase integration. I also would like to "tag" a contact after they've already been entered. Example: tag someone as "employee". **What problems is Lawmatics solving and how is that benefiting you?** It has helped solve the issue of losing potential leads. Without a doubt, there were a lot of leads we were not able to track and nurture because we did not have a platform fit for us. ### 32. LM is a Highly Customizable Solution for a True Solo Practitioner **Rating:** 4.5/5.0 stars **Reviewed by:** Nick L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Lawmatics?** I've been able to fully customize several campaigns that will help me reach out to PNCs, upload client documents to their client portal, and have client communication housed in one location. There are several areas that I haven't had the time to learn about yet as well. **What do you dislike about Lawmatics?** There was a learning curve when it came to setting up things like drip campaigns. It was a tad more complicated than other systems I've used, however, LM more than makes up for that with the amount of features that can be used. **What problems is Lawmatics solving and how is that benefiting you?** It's cutting out several different applications that I had been cobbling together to solve practice management and CRM. I am also going to be able to integrate billing which will eliminate another app. ### 33. A promising platform with some room to grow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Lawmatics?** Lawmatics's current toolbox covers most of the essentials needed at a base level. Automation, time-tracking, CRM, and other features are great tools to have in the box. Automation alone is most promising as it appears more fleshed out than that of competitors. Price-point to value ratio is great for small growing projects and the team's ability to adapt and improve based on feedback is promising (though not perfect) as well. Overall, it is a feature-rich experience compromised by an otherwise unpolished product. But there's good value to it. **What do you dislike about Lawmatics?** Lawmatics still has a long way to go in terms of becoming a triple AAA product. While the team rushed to develop and add new features to the toolbox, some based on feedback, existing features are all but finished and far from peak levels of performance both in terms of back-end response and front-end user friendliness and (at times) common sense. You can think of Lawmatics as an amalgamation of various good to great tools, none of which is currently best in the market stand-alone. The team should continue to improve and polish these products further. **What problems is Lawmatics solving and how is that benefiting you?** Creating client profiles and managing data efficiently as necessary to provide a better client experience in line with current technological advances and available market tools. In an ideal world, Lawmatics would polish all of its tool-kit and function as a back-bone of sorts. ### 34. Amazing Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher G. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Lawmatics?** Lawmatics has enabled our firm to simplify the entire intake process, exceed client expectations, and provide exceptional service while reducing the amount of actual work the staff has to do. These automation's, specifically during COVID, have proven critical to our continued success.Techincal support has always been absolutely amazing and prompt. **What do you dislike about Lawmatics?** The billing/practice management system has to be updated/improved to provide proper reporting for the day to day law firm. **What problems is Lawmatics solving and how is that benefiting you?** We have gained an increase of more than 20% of clients utilizing Lawmatics per month since we have started using their technology in 2018. We are excited for the new features coming and are excited to leverage them to step the firm up above other firms in the area. ### 35. Early Adopter & Longtime User **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** I love that Lawmatics is constantly updating the platform with valuable tools. They're not just adding on useless features, but I find that every new component is valuable and practical. They take so much feedback from users as well. **What do you dislike about Lawmatics?** It's not necessarily a complaint, but there are so many features that you really have to dig in to use all of them. They're not useless features. They're powerful tools. However, you really have to spend time working through each feature to effectively use it with your processes. **What problems is Lawmatics solving and how is that benefiting you?** In a nutshell, Lawmatics solves the problems of tracking and onboarding all of our leads and converted clients. This saves us countless hours of time on a weekly basis. ### 36. Lawmatics onboarding process made it easy to get the application up and running. **Rating:** 5.0/5.0 stars **Reviewed by:** Frances S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lawmatics?** Lawmatics has allowed me to cancel several applications. It handles intake, payments, marketing campaigns, analytics, runs reports and so much more. Training is also easily accessible and all employees are willing to go above and beyond. **What do you dislike about Lawmatics?** Only downside is the analytics is not as robust as I would like. **What problems is Lawmatics solving and how is that benefiting you?** Tracking potential clients and setting up nuturing campaigns. ### 37. Exceptional Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher G. | Senior Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Lawmatics?** Lawmatics products works amazing. When there are issues, all support staff respond in a very fast manner and are always helpful. They go above and beyond their duties in "tech support" - but will always assist you in fixing automations when they break or if they are not functioning the way you want them too. **What do you dislike about Lawmatics?** Lawmatics has grown A LOT since we started using them about 3 years ago. The functionality has grown substantially. However, in the current state, their billing system is not up to par with what any midsize+ law firm needs. It lacks the reports and functionality that is necessary. They continue to grow their feature set, and all features released have always worked as expected, so this seems expected as they continue to grow. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics automates our entire intake process, from talking to new clients to sending them fee agreements and obtaining payment. The entire process has increased our ability to bring in new clients by ~32%. ### 38. The *BEST* System Available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** Not only are the automations incredibly easy to use, but the interface of LM is easy to navigate. My favorite thing is how customizable I can make it depending on what I need. **What do you dislike about Lawmatics?** The one thing that sticks out to me the most that I don't like is the disorganization of the matter/contact custom fields. There is no way to really organize them and when you're in a matter and click "edit" they are in no particular order. This can be a little annoying when trying to make a quick update or edit without having to pull up the form itself. I also wish they had a progress bar for the questionnaires on my end is that I can see who still needs to complete their intakes. Lastly, I wish that the documents (I use them for contracts) would be stored not only under "Documents", but also somewhere in their matter. **What problems is Lawmatics solving and how is that benefiting you?** Automations. I think the biggest thing we struggled with is having to follow up with each lead and sometimes not knowing where to start. LM has changed the game for us. Now we can jsut have tasks set up to remind us to follow up but also atomate the follow up emails/texts. ### 39. Director of Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Haytham A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Lawmatics?** Automations. Automations are nice when set up properly. Also Ryan Brown. He is incredible at what he does. He's super fast and responsive and knows what he's doing. He has a great attitude. **What do you dislike about Lawmatics?** It's reporting and dashboards. We need dyanmic reporting and customizable reporting. Feel free to call I can explain. **What problems is Lawmatics solving and how is that benefiting you?** Following up with PNCs ### 40. New law firm, new software **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Lawmatics?** We started our new law firm in January 2023. We looked at many law firm software companies and decided to go with Lawmatics. We were grateful that we had Ryan Brown help us with onboarding. He was very patient as we tried to learn and integrate what had previously been done. After using the software every day for two months, we are delighted with our decision! **What do you dislike about Lawmatics?** We also began using LM Pay when it first came out in January 2023. We have had a few issues with it, but the support team at Lawmatics has tried to help us as best they can. We were able to find workarounds with different problems that came up. **What problems is Lawmatics solving and how is that benefiting you?** All-in-one software that we can use every day and not have to switch between different companies to get our work done for our clients. ### 41. I most appreciate their customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Paul D. | Managing Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Lawmatics?** It is very flexible and powerful. Automations help with efficiency. **What do you dislike about Lawmatics?** You can't add GIFs to their emails. In general, their emails are not as interesting as what you can do in other platforms. **What problems is Lawmatics solving and how is that benefiting you?** It helps me keep track of my sales pipeline. Also, like I said before, it helps with automations and creating efficiencies. ### 42. Helpful tool for our growing legal practice! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Lawmatics?** I love automating emails and processes! I appreciate the ability to create workflows for my client matters and keep information compartmentalized and easy to find. It is much more user-friendly in the aesthetics and organization than other tools I have used. **What do you dislike about Lawmatics?** My biggest issue is that it seems to have been built for individuals as clients and not companies as clients, which is how our practice works. It is difficult sometimes to work with the functionality around a company rather than a person... **What problems is Lawmatics solving and how is that benefiting you?** Tracking our potential new client pipeline, tracking client status and flow into new matters. Allowing us to automate parts of the intake process and allowing us to automate client movement, into new engagement types. Tracking referral processes, automating communication so we can remain high-touch without burning out the team members responsible for keeping in touch. ### 43. Best onboarding process! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Lawmatics?** Lawmatics' automations save a ton of administrative time and make the intake process much more efficient. Initially, it was a little intimidating to set up automations, but through onboarding, Connor B. made the process accessible. He helped us establish a few automations to use as templates and patiently answered our questions. He explained things in a way that made sense, as I've never used Lawmatics or automations before. He encouraged us to develop automations, emails, and forms on our own but reviewed them to ensure they would work as intended. He offered great feedback about ways we could improve our drafts and spotted some omissions so that we could correct the automations before they went live. As a new firm, we have gone through many onboarding processes, but Lawmatics was one of the best and most comprehensive. Thank you, Connor, for your technical expertise, patience, and encouragement! **What do you dislike about Lawmatics?** Some features are not yet available. However, it seems that Lawmatics is constantly developing new features. Its monthly newsletters are helpful because they pinpoint recent updates for users. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics streamlines our intake process and outreach to PNCs. ### 44. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Darlene F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Lawmatics?** I like the ease of moving from one category to another. **What do you dislike about Lawmatics?** When enlarging the screen for those of us with eyesight challenges the screen cuts off some of the categories. **What problems is Lawmatics solving and how is that benefiting you?** Entering tasks and notes helps keep me on track and holds me accountable to complete them for our clients. ### 45. Best CRM for Lawyers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** Lawmatics has been an invaluable asset to my law practice. As a lawyer, I am constantly on the go and need to be able to manage my clients' cases efficiently and quickly. With Lawmatics, I am able to do just that. The platform allows me to organize all of my client information in one place, track progress, and generate documents automatically as needed. Plus, the customer service team is incredible! They are always happy to answer any questions I have and provide helpful support when needed. Lawmatics has allowed me to better serve my clients in a timely manner, and I couldn't be more grateful for this amazing CRM. **What do you dislike about Lawmatics?** Given that it is a newer product, there are occasional bugs with Lawmatics. However their engineering team is always quick to address any of the issues and most problems are solved the same day. **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics solves my entire intake and tracking process. ### 46. Lawmatics is a Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Lawmatics?** This is the second firm I have worked for where I've implemented Lawmatics. To say I love it would only begin to scratch the surface! The intake forms are helping us to really identify those "A" Clients in addition to all of the information we were struggling to capture before. The automation makes my role in sales much more manageable so that I can be following up and providing value to PNC's all throughout the Intake and Sales process without me actually having to do anything. This frees up more time for me to speak with other PNC's and will absolutely help us to grow our business. **What do you dislike about Lawmatics?** I'd like to see some graphs on the Dashboard with regards to where we are with Sales for the Month. Like a pie chart that shows where we are in relation to our goal, with a breakdown to which types of cases we've engaged. The SMS feature is somewhat limited, and I'd like to be able to create Text Templates that don't necessarily go into an automation. **What problems is Lawmatics solving and how is that benefiting you?** Automating our processes and saving tons of time! ### 47. Great way to increase efficiency with your law firm and reduce costs! **Rating:** 5.0/5.0 stars **Reviewed by:** Devin M. | ๐‘ญ๐’๐’–๐’๐’…๐’†๐’“ & ๐‘ช๐‘ฌ๐‘ถ, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Lawmatics?** A lot of great functionality that is set us just for law firms. Helps to automate a lot of the processes, reduce time, and increase efficiency. Also, let expensive that many other options. **What do you dislike about Lawmatics?** The platform is newer and they are continuing to build and refine things so occasionally it can be glitchy but customer service is great as resolving any issues! **What problems is Lawmatics solving and how is that benefiting you?** Automating a lot of the redunant tasks we perform, including follow ups and invoicing. ### 48. Lawmatics is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Lawmatics?** It is very powerful and has best-in-class CRM features. It is capable of being a full practice management platform even though it is not marketed as such. **What do you dislike about Lawmatics?** It does take a considerable amount of time and effort to build out - it is not ready "out of the box" **What problems is Lawmatics solving and how is that benefiting you?** We manage our entire practice with Lawmatics, including marketing, intake, case management, and time and billing. ### 49. Awesome Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Lawmatics?** Everything is almost done on the firm's behalf **What do you dislike about Lawmatics?** Could hardly think of any because our support rep made it sure that the tool is indeed user-friendly **What problems is Lawmatics solving and how is that benefiting you?** Manually working on the matters but solved by automation. ### 50. Lawmatics ROCKS! **Rating:** 5.0/5.0 stars **Reviewed by:** Randi M. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Lawmatics?** We came to Lawmatics because we needed help with many things! Tracking leads, automated emails, advertising, etc. And what we love the most about this platform is that we can do all those things and more. **What do you dislike about Lawmatics?** There isn't much to dislike - The only con I can think of is also a pro; There are so many capabilities that it can be hard to understand them all! But lawmatics has many helpful employees to help navigate all the options and tools! **What problems is Lawmatics solving and how is that benefiting you?** Lawmatics has assisted us in efficiency! We now have so many automated emails that we don't have to handwrite and send out manually. Instead, we are saving time because emails are automatically personalized and sent out to clients. We also have used lawmatics for flyers, event invites, etc. Finally, we are also tracking our marketing sources and leads in real-time so we know what works and what doesn't. ## Lawmatics Discussions - [Cosmolex](https://www.g2.com/discussions/cosmolex) - 1 comment, 1 upvote - [What does Smokeball cost?](https://www.g2.com/discussions/lawmatics-what-does-smokeball-cost) - 1 comment - [Is Smokeball cloud-based?](https://www.g2.com/discussions/is-smokeball-cloud-based) - 1 comment - [What does Lawmatics do?](https://www.g2.com/discussions/what-does-lawmatics-do) - 1 comment - [View Lawmatics pricing details and edition comparison](https://www.g2.com/products/lawmatics/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+05%3A01%3A27+-0500&secure%5Bsession_id%5D=0eeaafd4-a9b7-4d2d-864f-9eff2857ae05&secure%5Btoken%5D=8f9b6da9de6cc9a9dd21d0039d5aa197d9cdb0f146525106faa0ea87d74697ad&format=llm_user) ## Lawmatics Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - [Answering Legal, Inc.](https://www.g2.com/products/answering-legal-inc/reviews) - [Back Office Betties](https://www.g2.com/products/back-office-betties/reviews) - [Blazeo](https://www.g2.com/products/blazeo-blazeo/reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - [CARET Legal](https://www.g2.com/products/caret-legal/reviews) - [Client Chat Live](https://www.g2.com/products/client-chat-live/reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - [Confido](https://www.g2.com/products/confido/reviews) - [DecisionVault](https://www.g2.com/products/decisionvault/reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hona](https://www.g2.com/products/hona/reviews) - [iCal](https://www.g2.com/products/ical/reviews) - [Intaker](https://www.g2.com/products/intaker/reviews) - [Kenect](https://www.g2.com/products/kenect/reviews) - [Lawbrokr Storefront](https://www.g2.com/products/lawbrokr-storefront/reviews) - [LEAP](https://www.g2.com/products/leap/reviews) - [LEX Reception](https://www.g2.com/products/lex-reception/reviews) - [LiveAdmins](https://www.g2.com/products/liveadmins/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Ngage](https://www.g2.com/products/ngage/reviews) - [PracticePanther](https://www.g2.com/products/paradigm-practicepanther/reviews) - [Rocket Matter](https://www.g2.com/products/rocket-matter/reviews) - [Shared Contacts for Gmail](https://www.g2.com/products/shared-contacts-for-gmail/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - [VXT](https://www.g2.com/products/vxt/reviews) - [Wealth Docxยฎ](https://www.g2.com/products/wealth-docx/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Lawmatics Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Sales Force Automation - Legal CRM** - Task Management - Contract Management - Quote and Order Management **Content Management** - Document Management - Calendar Integration - Workflow **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **Time & Billing** - Time Tracking - Payments - Billing **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Customer Support - Legal CRM** - Support Analytics - Customer Portal - Case Management **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Reporting and Analytics - Legal CRM** - Reporting **Agentic AI - Legal CRM** - Cross-system Integration - Natural Language Interaction ## Top Lawmatics Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)